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Reviews of Fontainebleau Las Vegas

5 out of 5
Fontainebleau Las Vegas
2777 South Las Vegas Boulevard, Las Vegas, NV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1722 out of 2180 reviews" "
Rating 8 - Good. 232 out of 2180 reviews" "
Rating 6 - Okay. 107 out of 2180 reviews" "
Rating 4 - Poor. 52 out of 2180 reviews" "
Rating 2 - Terrible. 67 out of 2180 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is positively gorgeous and staff is helpful and friendly. Highly, highly recommend staying there!
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful staff and amazing restaurants. It’s a bit away from the Las Vegas strip however transportation is very convenient and available at the hotel. Highly recommend.
Stayed 5 nights in Mar 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and amazing. The only annoying part was in the bathroom sink of our room had a low water flow.
Stayed 3 nights in May 2024

10/10 Excellent

J.carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Main pool requires changing area and shower area.
Stayed 4 nights in May 2024

10/10 Excellent

YAYUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 3 nights in May 2024

10/10 Excellent

Mayling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights and loved it. The staff was so nice and everything was so clean. We will be back
Stayed 4 nights in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new and terrific. Staff is super friendly. Food is ridiculously expensive but other than that it’s great
Stayed 4 nights in May 2024

6/10 Okay

Longin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool closes at 6pm!!!!!!!
Stayed 6 nights in May 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, will be back next year!!!!
Stayed 4 nights in May 2024

10/10 Excellent

Samuel K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable
Stayed 3 nights in May 2024

10/10 Excellent

Michael, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience I’ve ever had. Will choose this hotel million times ❤️❤️❤️❤️❤️
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hospitality. Made me and my guest feel welcome
Stayed 2 nights in Apr 2024

10/10 Excellent

Daria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous! We really enjoyed staying here. The only disappointing thing was that the pool closed earlier than expected - they closed at 6, it could have stayed open until 8pm. Also, we were told at time of booking that we would get passes to LIV Beach, but because EDC was happening they said it wasn’t possible when we arrived. Too bad it wasn’t clarified or compensated in some way.
Stayed 3 nights in May 2024

10/10 Excellent

Fauzia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, new and great service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful
Stayed 2 nights in May 2024
Response from Guest Experience on May 24, 2024
We appreciate you taking the time to leave us a great review, Jennifer. We are happy to see that you enjoyed your stay with us! We look forward to seeing you again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant options were great and food was delicious. very pleasant check in and out experience. The pool service was brutal, despite the fact we paid 500$ for a day bed, we had to set up towels ourselves. We went over an hour without any kind of acknowledgement or service. This hotel is far from anything walkable so it has to be spectacular, its not
Stayed 2 nights in May 2024
Response from Guest Experience on May 24, 2024
This is uncharacteristic of our hotel and staff and please rest assured that your experience will be shared to ensure the issues you faced are addressed internally. We hope that you will allow us a chance to welcome you back and improve your experience.

10/10 Excellent

Kemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in May 2024
Response from Guest Experience on May 24, 2024
We are glad you enjoyed your time with us and had an exceptional experience. Kemily, it would be an honor to welcome you back in the future.

10/10 Excellent

janet

Liked: Cleanliness, staff & service
Gorgeous
Stayed 3 nights in May 2024
Response from Guest Experience on May 24, 2024
We are glad you enjoyed your time with us and had an exceptional experience. Janet, it would be an honor to welcome you back in the future.

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Guest Experience on May 24, 2024
It would make us genuinely happy to welcome you back soon! We are happy to see our hotel was to your liking.

10/10 Excellent

Jorge del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just need some time for the zone to develop more food and entertainment oportunities
Stayed 1 night in May 2024
Response from Guest Experience on May 24, 2024
We appreciate your ongoing support Jorge! Thank you for sharing your experience with us and we look forward to hosting you again in the future.

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Experience on May 24, 2024
It's with immense pleasure to see that our hotel met your expectations! We are exceptionally happy you enjoyed your visit.

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large very comfortable room. Hotel is very elegant
Stayed 5 nights in May 2024
Response from Guest Experience on May 22, 2024
Thank you for the 5 out of 5 review, Michael! We are exceptionally happy you enjoyed your visit. It would be a pleasure to welcome you back again in the future.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new hotel with excellent service.
Stayed 2 nights in May 2024
Response from Guest Experience on May 22, 2024
We look forward to welcoming you again soon! We are glad you enjoyed your time with us and had an exceptional experience.

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Dons was best steak house in Vegas
Stayed 5 nights in May 2024
Response from Guest Experience on May 22, 2024
Hello Jeffrey, it's with immense pleasure to see that our hotel met your expectations! It would make us genuinely happy to welcome you back soon

8/10 Good

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in May 2024
Response from Guest Experience on May 22, 2024
We appreciate you taking the time to leave us a review. Jeffrey, we are pleased to see that you had a wonderful time you had during your stay.

10/10 Excellent

Paulin

Great
Stayed 2 nights in Apr 2024
Response from Guest Experience on May 22, 2024
Thank you for the 5 out of 5 review, Paulin! We are exceptionally happy you enjoyed your visit. It would be a pleasure to welcome you back again in the future.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the cleanliness level of this hotel. Enjoyed the design of the casino floor itself
Stayed 5 nights in May 2024
Response from Guest Experience on May 22, 2024
We look forward to welcoming you again soon! We are glad you enjoyed your time with us and had an exceptional experience.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Guest Experience on May 24, 2024
It would make us genuinely happy to welcome you back soon! We are happy to see our hotel was to your liking.

4/10 Poor

Valorie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very underwhelming. I wish I could turn back time to when I was looking for hotels and scroll past this listing. Our room was listed for 3 people and there was only a king bed (no pull-out sofa). Why say it fits three people when it doesn’t? Was I supposed to show up with a sleeping bag? When I asked the front desk how I am expected to fit three people in a king bed, she said “you can figure that out how ever you like”. That’s nice. Thanks. Such sweet passive-aggressive kindness. I asked for the manager who was not exactly a ray of sunshine. She booked us in a different room with a side of attitude, and downgraded our view to the “empty lot of dust” in the back of the building even though I asked her if we could keep the same strip view that we paid 480 dollars for. Definitely not a great way to celebrate my husband’s 50 birthday and I felt foolish for booking this sad hotel so far off the strip. Nothing to write home about. It was lackluster and boring. The room service crew and in-room dining crew were very nice. So there is one good thing I can say. Not enough to wash out the foul taste the registration staff left behind. A couple of things if you’re sensitive to these: the pool has no shade, and I wouldn’t stay there if you experience any vertigo or any other vestibular challenges … the carpet design throughout the hotel creates the illusion that it is moving … so you will probably get nausea and dizziness unless you stare at the ceiling the whole time.
Stayed 3 nights in May 2024
Response from Guest Experience on May 22, 2024
Thank you for bringing this to our attention Valorie. We sincerely apologize for the inconveniences caused during your stay. Your feedback is important to us and will be shared with our leadership team to ensure the issues you faced are addressed internally to improve our service and ensure that all our guests have a positive and pleasant experience during their stay. We hope to have the opportunity to welcome you back for a more enjoyable experience and to demonstrate our commitment to your satisfaction.

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Experience on May 24, 2024
It's with immense pleasure to see that our hotel met your expectations! We are exceptionally happy you enjoyed your visit.

8/10 Good

Myla, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n comfortable rooms
Stayed 2 nights in May 2024
Response from Guest Experience on May 22, 2024
Hello Myla, it's with immense pleasure to see that our hotel met your expectations! It would make us genuinely happy to welcome you back soon

10/10 Excellent

Chris

Business traveler
Liked: Property conditions & facilities
stunning, food 10/10
Stayed 2 nights in May 2024
Response from Guest Experience on May 22, 2024
We look forward to welcoming you again soon! We are glad you enjoyed your time with us and had an exceptional experience.

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024
Response from Guest Experience on May 21, 2024
It makes us exceptionally happy you enjoyed your visit, Nuno. We look forward to welcoming you again soon!

10/10 Excellent

Nikolaus, Pacific Palisades

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!
Stayed 2 nights in May 2024
Response from Guest Experience on May 21, 2024
Hello Nikolaus, it's with immense pleasure to see that our hotel met your expectations! It would be a pleasure to welcome you back again in the future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Experience on May 22, 2024
We appreciate you taking the time to leave us a review. Steven, we are pleased to see that you had a wonderful time you had during your stay.

10/10 Excellent

Solji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Experience on May 22, 2024
We appreciate you taking the time to leave us a review. Solji, we are pleased to see that you had a wonderful time you had during your stay.

10/10 Excellent

Aroldo Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel is just amazing
Stayed 2 nights in May 2024
Response from Guest Experience on May 21, 2024
Thank you for the 5 out of 5 rating ! We are very happy to see that you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Janice, Bozeman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property with friendly staff
Stayed 3 nights in May 2024
Response from Guest Experience on May 21, 2024
Thank you for allowing us to be your host during your visit to Las Vegas! We appreciate this wonderful review, and it would be an honor to welcome you back in the future.

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2024
Response from Guest Experience on May 21, 2024
It makes us exceptionally happy you enjoyed your visit, Anatoly. We look forward to welcoming you again soon!

10/10 Excellent

Sharon, St.Albert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale property. Very clean, smells wonderful inside the hotel. It has a calm serene vibe with opulent dining options. The room was generously sized, the bed and pillows were very comfy. The pool area is wonderful with umbrellas everywhere. This makes it very comfortable for the guests on a hot day.
Stayed 3 nights in May 2024
Response from Guest Experience on May 21, 2024
We are glad you enjoyed your time with us and had an exceptional experience! It is wonderful of you to share your exceptional experience and it would make us genuinely happy to welcome you back soon.

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Experience on May 22, 2024
We look forward to welcoming you again soon! We are glad you enjoyed your time with us and had an exceptional experience.

8/10 Good

Senta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Coffee drinkers beware!! No coffee makers in room and coffee is VERY expensive to order.
Stayed 4 nights in May 2024
Response from Guest Experience on May 21, 2024
Please rest assured that your feedback is taken into highest consideration as it is through communication like yours that we get to improve our overall guest experience. Thank you for taking the time to share your experience.

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice but they are not very customer centric. For instance, you can't take a coffee or sparkling water purchased at one of the hotel restaurants into another hotel restaurant. You also are not allowed to bring takeaway food into the pool that is clearly from another restaurant within the hotel, even though the restaurant by the pool is slow and the food poor quality. Speaking of the pool, it closes at 6pm. The sun was still shining brightly on much of the pool and doesn't leave much time for those of us that like to sleep in on vacation and make our way to the pool at a leisurely pace. Overall, good ambiance, nice rooms, but service/guest policies need quite a bit of improvement, particularly if they want to price their rooms at the level of other luxury Las Vegas hotels.
Stayed 3 nights in May 2024
Response from Guest Experience on May 21, 2024
Sean, please rest assured that your feedback is taken into highest consideration as it is through communication like yours that we get to improve our overall guest experience. Thank you for bringing this to our attention and hope to have the opportunity to welcome you back for a more enjoyable experience and to demonstrate our commitment to your satisfaction.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants and amenities (fitness center, large pool area). Room was spacious. Only complaint was smoking allowed in casino
Stayed 3 nights in May 2024
Response from Guest Experience on May 20, 2024
We are happy to see that our resort met your expectations! Thank you for taking the time to share your experience with us.

10/10 Excellent

Schanina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Room service guy micheal was a treat & food was fast n tasty great stay all together
Stayed 4 nights in May 2024
Response from Guest Experience on May 21, 2024
Hello Schanina, it's with immense pleasure to see that our hotel met your expectations! It would be a pleasure to welcome you back again in the future.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the strip. Modern and very clean
Stayed 5 nights in May 2024
Response from Guest Experience on May 21, 2024
It makes us exceptionally happy you enjoyed your visit, Scott. We look forward to welcoming you again soon!

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Guest Experience on May 22, 2024
Thank you for the 5 out of 5 review, Emily! We are exceptionally happy you enjoyed your visit. It would be a pleasure to welcome you back again in the future.

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Guest Experience on May 21, 2024
We would be sincerely happy to welcome you back soon, Wendy. Thank you for the 5 out of 5 rating!