2 outdoor pools
Check availability

Reviews of La Posada Hotel

2.5 out of 5
La Posada Hotel
1000 Zaragoza St, Laredo, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 693 reviews" "
Rating 8 - Good. 168 out of 693 reviews" "
Rating 6 - Okay. 78 out of 693 reviews" "
Rating 4 - Poor. 21 out of 693 reviews" "
Rating 2 - Terrible. 25 out of 693 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

tim

Business traveler
Liked: Staff & service, room comfort
Beautiful hotel. However, little things could made better. First key card would not open hallway door. Had to go back and reprogram card again ,which is no big deal but more people did show up with same problem. .next, tub was not clean and second day staying it did got clean. No tv. No channel..
Stayed 3 nights in Sep 2021

6/10 Okay

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dated hotel, old and kind of run down. Not very clean. Not the room we reserved but only available. Gym is good, breakfast is good and staff is nice. Probably would not stay again.
Stayed 1 night in Oct 2021

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Church was across the street and shopping accessibility
Stayed 2 nights in Sep 2021

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
It was amazing only thing bar tender needed help at restaurant
Stayed 1 night in Sep 2021

10/10 Excellent

cherie l

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend the night after long day driving through México- comfortable beds wonderful service- valet secure underground parking and a good restaurant with full breakfast included.
Stayed 1 night in Sep 2021

10/10 Excellent

Misty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2021

10/10 Excellent

Fernando, mcallen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upscale & elegant place to spend you night with love one / family
Stayed 1 night in Sep 2021

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Unsatisfactory Experience
When I check in, the room was warm, but it was hot outside. When I arrived back to the room to get ready to meet my group I went to Laredo to meet, the room was unbearable. I notified the front desk after I got dressed and they sent maintenance up to look @the a/c. I was already pushing it on time for our dinner reservations. There was nothing they could do so they offered to move me to another room. As stated, I didn’t have the time to move, as I was now running late. I had no choice but to stay in the room. Upon checkout, they saw the notation from maintenance that the a/c needed to be fixed. I did not even receive an apology, much less some sort of discount. This is not a cheap hotel, and I expected MORE from them than the way I was treated. Nice property, but on my next trip there, I WILL NOT be staying there. I have recommended this place to a lot of my friends and colleagues in the past, but not so sure I will now.
Stayed 1 night in Aug 2021

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice pleasent stay
Stayed 1 night in Jul 2020

10/10 Excellent

Rowan L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Posada is a DEFINITE YES
I can’t say enough about the staff at La Posada Hotel, other than, they went above and beyond to makes us feel welcomed, comfortable and all of needs were not only met, they were exceeded. I would highly recommend any family with or without pets to stay at this lovely getaway. R & R
Stayed 6 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The stay was very pleasant, its my go to for Laredo trips
Stayed 1 night in Jul 2020

8/10 Good

Steven mines

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2020 Summer getaway
I was very worried about travel and hotel stay during COVID-19. Staff was very careful and they even had temperature check which was fantastic. The pool was open and very clean. It was a great stay thank you.
Stayed 1 night in Jul 2020

10/10 Excellent

Dorian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2020

10/10 Excellent

Jeanette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2020

10/10 Excellent

Andy, Austin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pretty nice. Wish we could’ve stayed longer.
Stayed 1 night in Jun 2020

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Emilio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very nice j clean
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Neal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to be back
Very friendly staff and accommodations were excellent. It’s been several years since we’ve been to Laredo, but now that we’re doing business here again, we’ll definitely stay here.
Stayed 1 night in Jun 2020

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
Super Pet Friendly place, extraordinary place to chill after a long trip.
Stayed 1 night in Jun 2020

4/10 Poor

Libby, San Antonio

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at less pricing hotels for better service ... no microwave??simply the staff in the front seemed unwilling to accommodate.Will never go back to that hotel.
Stayed 2 nights in Jun 2020

10/10 Excellent

Xavier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Brian

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Orestes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disappointing. Aisles full of dust plus a cockroach in our bedroom.
Stayed 1 night in Jun 2020

10/10 Excellent

Ben, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is unique and gracious. I’ve never been in a place that the staff constantly helping or waiting on you in anyway they can there’s so many that I met and saw in the hotel I can’t name all of them but, they all were each and everyone of them helpful!!!
Stayed 2 nights in Jun 2020

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was amazing.. room
Stayed 1 night in May 2020

8/10 Good

Mark A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel
Great place to stay!
Stayed 1 night in May 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the front staff was very nice and friendly when we checked in .. we were given room with the AC not working we called and notified front desk and they apologized and assigned us a new room which was a few rooms down the hall.. rooms are spacious but the lighting is very dark, beds are comfortable to sleep in, they have coffee machine and fridge which is very convenient, pool is nice but jacuzzi was not working when we stayed (we were really looking forward that) free continental breakfast (don’t recommend wasting your time) you only get juice, a muffin, small cup of fruit and yogurt, valet and self parking is $9 per night, hotel needs a lot of remodeling/upgrading and the hallways have a sewer smell I really thought my experience was going to be better since the hotel had a 4 star rating but unfortunately don’t think I would stay here again
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great staff, hotel a little dated though
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

EVeliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, great open areas to relax.
Stayed 1 night in May 2020
Response from LPH on May 5, 2020
Thank you so much for your feedback EVeliz! We hope to see you soon!

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
There was no breakfast and when I asked the front desk I was told the restaurant was closed on the weekend. They should list that on Orbitz. The second day after their cleaning service. Soap and coffe were not given. I had to go to the fron desk and ask for more.
Stayed 2 nights in Apr 2020
Response from LPH on May 5, 2020
Hello Mr. Anonymous, First of all, we want to apologize for the disappointments you lived during your stay. That's unacceptable and we're so sad to see you go unsatisfied. Only one of our restaurants is closed during the weekend, and breakfast is delivered on Saturdays and Sundays as well. We have addressed the issue with our front desk members, so this won't happen again. We really hope you could give us another opportunity! We are a group of hardworking employees trying to provide you with a positive and memorable experience.

10/10 Excellent

Robert

Stayed 1 night in Mar 2020

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Brooke

No hot water, tub not draining adaquatly.
Stayed 1 night in Mar 2020

8/10 Good

Deborah L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hacienda hotel.
very good location before crossing into Mexico. the parking was secure with friendly security man working. the restaurant was nice and server was very nice and helpful. Nice park across the street however street traffic was busy. i would stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic
This hotel is a beautiful and well maintained classic. The staff were very friendly and customer orientated. This is perfect for a weekend getaway or a staying for business. Not the small rooms you get in a cookie cutter hotel.
Stayed 2 nights in Mar 2020

8/10 Good

Maria

Traveled with group
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Casey, Bastrop, TX.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best right in the historic district by the border.
Stayed 1 night in Feb 2020

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

James, Albuquerque NM

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
There was a large compressor/pump (??) adjacent to my room (#182) which made ia constant low-pitched rumble. The room was not at all quiet. Also, their wi-fi was such that every day one had to type in their password and log back on to it.
Stayed 4 nights in Feb 2020