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"Amazing stay! All the staff were very kind and helpful. We got the double with the bigger bathtub on the balcony. The room was very clean and spacious. There's beautiful garden in the bottom floor which was perfect for a night stroll after dinner. The kaiseki dinner was good. The breakfast buffet was amazing. There's also a shuttle that takes you to hook station. "

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "

"Very helpful and friendly staff!!!"

"The property was very conveniently located in Hakone and very close to train station. The room was very large even compared to room in the US. The staff were friendly. "

"This was our favorite place to be on our recent trip to Japan. The hotel, staff, level of service is OUTSTANDING! The staff was incredible- they treat their guests with gratitude and kindness. My family always felt welcomed. We stayed here for 3 nights and enjoyed dinner in the restaurant each evening and was never disappointed. We plan to return and stay lingering "

"Staying at Gora Hanaougi was the highlight of our 3 week trip in Japan. We had the most exceptional experience here and the environment is perfect in that it gave us the full appreciation of what top quality onsen ryokan is like in Japan. "

"Excellent amenities such as the footbath, fireplace, reading area, childrens games, snacks and drinks. It was a very safe and welcoming environment."

" Very beautiful. Great staff. "

"The stay is like something our of a fairytale! You can see the views of the mountains, lake and the tori gates. The property is right by the water. It has the most up to date amenities! Including your own footbath out doors and a full private onsen that opens up to the views! 10/10 can not recommend this place enough! It was literally the most transformative part of our trip to Japan. "