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Reviews of Waikiki Beach Marriott Resort & Spa

4 out of 5
Waikiki Beach Marriott Resort & Spa
2552 Kalakaua Ave, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 1545 out of 2453 reviews" "
Rating 8 - Good. 524 out of 2453 reviews" "
Rating 6 - Okay. 201 out of 2453 reviews" "
Rating 4 - Poor. 89 out of 2453 reviews" "
Rating 2 - Terrible. 94 out of 2453 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andre Daniel, Beaumont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Room was very clean and perfect!
Stayed 4 nights in May 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the beach restaurants
Stayed 6 nights in Mar 2024

10/10 Excellent

Hatem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to spend a good time
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy check in. Clean hotel
Stayed 2 nights in May 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 5 nights in May 2024

10/10 Excellent

SHELDON

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room , excellent view, conveniently located , friendly staff.
Stayed 6 nights in May 2024

10/10 Excellent

Shelveena

Very clean !
Stayed 5 nights in May 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the experience. The facilities were awesome and the staff was lovely. Maria did a great job cleaning our room everyday the whole week we were there. The wait staff at the hotel restaurants were a bit slower than I'm used to, but Aloha , it is Hawaii, after all. The proximity to the beach was perfect. It did rain quite a bit while we were there, but we were close enough to the beach we could sneak out when the weather cleared. Definitely coming back
Stayed 8 nights in May 2024

10/10 Excellent

Phillip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of Waikiki beach in Diamondhead from the 23rd floor.
Stayed 7 nights in May 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff
Stayed 2 nights in May 2024

6/10 Okay

Carson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room but so many random fees on top of what you pay to stay.
Stayed 7 nights in May 2024

8/10 Good

Mohammad B.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 5 nights in May 2024

10/10 Excellent

Chaquell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Hawaii and the hotel gave us a great experience
Stayed 3 nights in May 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed adults only pool and the spa.
Stayed 6 nights in May 2024

10/10 Excellent

Dennis

Nice view of Waikiki beach
Stayed 3 nights in May 2024

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and experience Hawaii!!! The Luau is a must!!!
Stayed 5 nights in May 2024

8/10 Good

Joanne

Traveled with family
Liked: Property conditions & facilities
The first impression upon arriving at 9:30 pm after being delayed in Toronto 7 hours, getting to finally arriving to Vancouver with less than an hour to catch business class in order to fly finally to Honolulu ( duppodrd to have 5 hour layover, almost missed plane) The welcome was appreciated As it took so long to get there due to Sit Canada s delayed transportation without proper explanation stop ! We liked learning how to make a lei , do the hulli and go to a wonderful luouh was a real treat! The main breakfast room was delicious and the staff was friendly ! The only negative was there was no real support for outside activities ! We were approached with people trying g to buy a time share ! I adored Hawaiii and have stayed at many Marriot hotels I am staying g at the Marriot ( JW Marriott in Vancouver , and it’s wonderful ! To improve your ratings you need consistent service, and help staff to correct their errors! It took over 2 hours to correct errors on checkout! Not sure if I got it on my credit card ! Lastly tell me about how to your of Pearl Harbour and Dole Pineapple Factory to name a few ! I live Marriott and will go them! Hope you can improve your communication , customer service . Hopefully you will respond !
Stayed 3 nights in Apr 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Lowana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent
Stayed 6 nights in May 2024

10/10 Excellent

Myia Lorriane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2024

8/10 Good

Aidan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It just feel like there was a pressure to upsell on staff through upgrades, activities, etc. Would absolutely come back, just something to be wary about!
Stayed 4 nights in May 2024

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 6 nights in Apr 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here right on the beach and close to everyhong
Stayed 4 nights in May 2024

10/10 Excellent

Alexsis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were all amazing.
Stayed 5 nights in May 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Mar 2024

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was lovely overall, the room was very average and small for the money we paid, but the staff was lovely, helpful, and friendly. The check in process was painfully slow, with only 1 person so it took forever. The Queensbreak restaurant on site was wonderful. The rest were too overpriced for us to attempt. The location made the averageness of the stay acceptable.
Stayed 6 nights in May 2024

10/10 Excellent

Billy Ngoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice and clean, nice view, convenient.
Stayed 6 nights in May 2024

10/10 Excellent

Hugo R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean also well maintained. I liked how this resort cleans your room every day and it is well cleaned. The staff was very friendly and not rude at all. The only thing I dislike was the shuttle buses when I arrived at the airport I called the number for the shuttle buses and the lady that answered me was rude! The shuttle buses were kind of difficult to find. But other than that the resort is excellent they are clean, friendly staff, & it’s beautiful the resort it self and of course around it.
Stayed 6 nights in May 2024

10/10 Excellent

Keninah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 5 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a porch with a beautiful view. The Hotel is within walking distance of Waikiki Beach, the Honolulu Zoo and so much more. There are many shuttles and buses that stop there to take tours of places like Pearl Harbor and Diamond Head Park. The room was always cleaned and refreshed every day. The lobby was full of restaurants and stores and even a Surfing store! The bathroom was huge and had very efficient shower and toilet. The room had air-conditioning, which is needed in Hawaii!
Stayed 3 nights in May 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms and facility. Across the street from Waikiki beach and close to all the stores on the avenue. There's 2 ABC stores on the property which made it very convenient.
Stayed 5 nights in Apr 2024

10/10 Excellent

Juan David, South gate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms. Clean and quiet. Enjoyed our stay. Great beach view.
Stayed 3 nights in May 2024

10/10 Excellent

Annette, Discovery Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best view and our room was nice .
Stayed 3 nights in May 2024

10/10 Excellent

Javier Ayala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our view. Nothing bad to say about the resort I enjoyed my time there. Would recommend.
Stayed 4 nights in May 2024

6/10 Okay

Rashmi

Traveled with family
Liked: Cleanliness, property conditions & facilities
To pay for the ammenties and events is not right when we don't think we will attend It's a lot to play 50$ per day and forced to pay We should be asked to pay when we reserve that event and attend not otherwise This is waste for people on top of hotel lodging
Stayed 4 nights in Apr 2024

10/10 Excellent

JUANA MAGALY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 3 nights in May 2024

10/10 Excellent

Melissa, Murrieta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing and close to everything!
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice!
Stayed 4 nights in May 2024

8/10 Good

GEORGE V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Karen Lynette, Hewitt

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the telephone in my room hardly worked. The maintenance man said its the remotes thatvmake it difficult to use. Other than that I'll would definitely stay here again
Stayed 5 nights in May 2024

2/10 Terrible

Pranav B, Baltimore

Liked: Staff & service
Disliked: Amenities
We were surprised with a resort fee of $50 which wasn't mentioned to us at any point.
Stayed 7 nights in Apr 2024

10/10 Excellent

Susana, Belleville

Beautiful stay well kept clean and staff very friendly.
Stayed 4 nights in Apr 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice in a great location. The beach is right across the street. Stores and restaurants within walking distance or you can take the local bus system. I loved the poolside service and happy hour menu. I did not like the peddling of timeshares under the guise of welcome gifts. The onsite luau can be purchased on line for less than the supposed discount price from the hotel. The best luau is the Polynesian Culture Center but if you want more than one, it's very convenient at the hotel.
Stayed 14 nights in Apr 2024

10/10 Excellent

Marilyn, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. We were sble to walk to shopping centers and eating places.
Stayed 4 nights in Apr 2024

6/10 Okay

Kathy

Traveled with partner
Very small room with a view of a wall and parking lot
Stayed 1 night in Apr 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced and overrated
Stayed 5 nights in Apr 2024

8/10 Good

octavio, Santa ana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is insane in price and trying to find 1
Stayed 3 nights in Apr 2024

10/10 Excellent

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across to the beach.
Stayed 6 nights in Apr 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic location. The hotel is also beautiful. The only complaint I have is that the shower had an aggressive amount of hair on the wall and on the shampoo, conditioner, and shower gel that was definitely not mine. Other than that, the staff was friendly and it was a nice experience.
Stayed 5 nights in Apr 2024