On the beach, white sand, sun loungers, beach umbrellas
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Reviews of OUTRIGGER Waikiki Beach Resort

4 out of 5
OUTRIGGER Waikiki Beach Resort
2335 Kalakaua Ave, Honolulu, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1614 out of 2460 reviews" "
Rating 8 - Good. 524 out of 2460 reviews" "
Rating 6 - Okay. 203 out of 2460 reviews" "
Rating 4 - Poor. 75 out of 2460 reviews" "
Rating 2 - Terrible. 44 out of 2460 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sukmawaty, san francisco

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
KUDOS To MIkala (She should get More good position or Paid)and Carlos (Manager on 4/29) Being Helpfull have excelent customer service. we dont like the club suite breakfast but i like the breakfast at dukes so much better than vip club restaurant. The Suite club over price traditional funiture but need to update design.
Stayed 2 nights in Apr 2024
Response from Rowena C - Guest Services Manager on May 23, 2024
Aloha and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Mahalo Nui Loa for your wonderful compliments of our host Mikala. Your feedback will be shared with all of our team members especially Mikala. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. OUTRIGGER Waikiki Beach Resort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Rowena C - Guest Services Manager on May 23, 2024
Aloha William and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your wonderful 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

8/10 Good

Daiana

Traveled with family
Liked: Staff & service
Location is great.
Stayed 8 nights in May 2024
Response from Rowena C - Guest Services Manager on May 23, 2024
Aloha Dalana, and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort

10/10 Excellent

Jean, South Yarmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Rowena C - Guest Services Manager on May 23, 2024
Aloha and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall. The hotel have just scout everything you need
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Kathy, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. We are very happy to know how convenient the property was for you!It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Good

Dina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Rowena C - Guest Services Manager on May 23, 2024
Aloha Dina and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort

10/10 Excellent

LeAn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip to Hawaii and the staff was amazing!! The locals are so friendly and welcoming. We’re looking forward to our next trip in the near future ♥️
Stayed 7 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Lean, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so honored to know that we were your selected resort choice for your first visit to Hawai'i. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel was right off the beach!!!!
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Nicole, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know how much you love the beach!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Maria, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

taro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Taro, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Good

Donalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the idea of walking down to the beach, staff and service excellent. Could use little improvement on cleaning(light switches and refrigerator).It is a noisy area at night until 10pm or so. I could only hear the fans from the hotel next door in our ocean (partial) view room.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Donalyn, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We would like to inform you that the property will be undergoing property renovation early within the next two years.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Lana

Stayed 7 nights in Mar 2024
Response from Front Desk Supervisor on May 21, 2024
Aloha Lana, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

VICTORIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time! And we got the free upgrade via Expedia. The staff were all very kind and the food was great, the music was great, the view was great. I usually complain about the bed or pillows at hotels, but these were great too! Highly recommend.
Stayed 6 nights in May 2024
Response from Front Desk Supervisor on May 20, 2024
Aloha Victoria, On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Supervisor on May 20, 2024
Aloha Becky, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the beach, easy access to everything in Waikiki
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on May 20, 2024
Aloha Melissa, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. Great to know how beautiful you found the property. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is right on the beach, I love morning brunch at Duke's, everyone at the hotel was friendly and helpful. I was disappointed with the lack of outside seating, to allow for sitting and looking at the ocean, also the pool was small and outdated (tiles missing from the bottom). not enough seating around the pool.
Stayed 8 nights in May 2024
Response from Front Desk Supervisor on May 20, 2024
Aloha Kenneth, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on May 16, 2024
Aloha Uriel, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service - ship ran very tight - will come back to THIS location - loved the breakfast and dinner buffet option!
Stayed 3 nights in Feb 2024
Response from Front Desk Supervisor on May 15, 2024
Aloha Vania, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so pleased to know how exceptional you found the service to be!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Okay

JAMES

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very difficult review as lots of ‘love’ for this property on line however to be honest against the competition (Moana surfrider, princess, Sheraton and others) this one is feeling old and dated. Its got the absolute worst configuration for valet service on the beach strip giving a truly stressful experience both in and out, the rooms feel dark and dated, the lobby areas desperately need a major renovation compared to other locations. The Dukes resteraunt keeps this location on the map and delivers a great atmosphere but you don’t need to stay there to benefit from it. Sadly if we go back I will stay at one of the other properties for a better experience. Could not recommend.
Stayed 12 nights in Apr 2024
Response from Front Desk Supervisor on May 16, 2024
Aloha James, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. Please be advised we are in the middle of discussing property renovations to commence early within these next two years.With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely incredible!
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on May 12, 2024
Aloha Laura, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's awesome to know that everything went well!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on May 12, 2024
Aloha Michael, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Saundra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was quick and professional. Elevators were very efficient. Great location and could walk everywhere. I would stay again.
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on May 12, 2024
Aloha Saundra,On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. We are glad to know the staff was great with you. It also brings us so much joy to know that you loved the property's location so much! With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on May 12, 2024
Aloha Danielle, We sincerely appreciate your time and consideration. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

8/10 Good

Edward, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service
The property needs renovation but it is in a great location. I found most of the staff super friendly, warm, and helpful. This is a lively hotel with music and things happening until about midnight. I really like the hotel, with my only complaint that there is the stench of weed in the hallways and balconies many times a day. I came for fresh sea air and plumeria, not weed.
Stayed 14 nights in Apr 2024
Response from Front Desk Supervisor on May 8, 2024
Aloha Edward, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are glad to know you enjoyed our staff! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Fun Great staff everywhere!
Stayed 7 nights in Apr 2024
Response from Front Desk Supervisor on May 6, 2024
Aloha Robin, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know you found the property to be clean as well as the staff to be great! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

8/10 Good

Sonia, Carteret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Area is in the prime location of Wakiki beach and downtown. Very convenient to stores and restaurants. Customer service lacks. Not very attentive to our needs. I mentioned I was there for my birthday and they did not care and didn't even acknowledge it during my stay not even with a balloon. Definitely not a 4 or 5 star hotel. We stayed there for 2 days prior to our cruise and our room was not turned over. They said it would have to be on request as it would have to be over 2 days or more! For the amount of money we paid this should have been automatically done on day one!! Definitely receommend to you checking out nearby hotels nearby. Some of higher quality and service.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on May 15, 2024
Aloha Sonia,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. We are glad to know how convenient our location was for you. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

10/10 Excellent

Allen G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, friendly staff, convenient location for shopping, live entertainment , nice pupu menu
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on May 5, 2024
Aloha Allen G,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are so pleased to know that you enjoyed the level of service from our staff! With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has all the amenities, at the center of Waikiki.
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on May 5, 2024
Aloha Benjamin, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are very pleased to know that the property was conveniently located and provided all the amenities for you to in order to provide a great experience.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Waikiki, we enjoyed our stay. Nice and convenient for family vacation, great location, great food, shopping and activities nearby.
Stayed 8 nights in Apr 2024
Response from Front Desk Supervisor on May 5, 2024
Aloha Jacob, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's awesome to know that you found the location to be perfect. We are also honored to hear that we were your selected resort to celebrate such a grand and special occasion. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

LAURA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located was a great plus the down side was bedding on room 606 were hard and lot of noice
Stayed 4 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that nice considering the price.
Stayed 1 night in May 2024
Response from st on May 4, 2024
Aloha James,Thank you for choosing to stay with us at the OUTRIGGER Wakaki Beach Resort. We appreciate your business and sharing your experience with us. We hope all went well and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

6/10 Okay

JOEL, New York

Traveled with group
Liked: Staff & service, property conditions & facilities
Very convenient area
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on May 9, 2024
Aloha Joel, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It makes us happy to hear the location was very convenient for you. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical big city resort. Exactly what I expected when staying in Waikiki.
Stayed 1 night in Apr 2024
Response from st on May 4, 2024
Aloha Jacob,Thank you for the fabulous review and we appreciate your taking your valuable time to share your positive experience. Thank you for sharing and glad our resort met your expectations and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 Excellent

Susan Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located property. Liked the way the room was set up (partial ocean view). All staff were so helpful and incredibley kind. Very accommodating!!
Stayed 8 nights in Apr 2024
Response from st on May 4, 2024
Aloha Susan,Thank you for the fabulous review and we appreciate your taking your valuable time to share your positive experience. Thank you for sharing and glad our resort was perfect your stay and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and all the services. Will definitely return.
Stayed 1 night in Apr 2024
Response from st on May 4, 2024
Aloha Benjamin,Thank you for the fabulous review and we appreciate your taking your valuable time to share your positive experience. Glad our resort was perfect and met your expectations. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel loved the beach access staff was very friendly and the rooms were very clean and modern
Stayed 2 nights in Apr 2024
Response from st on May 4, 2024
Aloha Maria,Thank you for the fabulous review and we appreciate your taking your valuable time to share your positive experience. Glad our resort was perfect and met your expectations. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from st on May 4, 2024
Aloha Jennifer,Thank you for the fabulous review and we appreciate your business. Hope you had a wonderful stay and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

6/10 Okay

Maria, Baldwin Park

Traveled with group
Showerhead keep sliding down & water control difficult to stay one temperature, awkward room couldn't use or get to telephone or clock radio on side of bed, bathroom was extremely small, sliding door in bathroom kept getting stuck,
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on May 1, 2024
Aloha Maria, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. Please be advised that we are in the middle of discussing property renovations/enhancements, expected to occur early within the next two years.With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor

6/10 Okay

Gisela

Traveled with family
Liked: Staff & service, amenities
Facilites are old but they keep it clean. I wasn’t thrilled with all the extra charges.
Stayed 9 nights in Apr 2024
Response from Front Desk Supervisor on May 1, 2024
Aloha Gisela,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We would like to advise you that the property is expecting to undergo property renovations within the next two years. It's great to know that you found the property to be clean. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Jennifer Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the Outrigger Waikiki Beach. It never disappoints. A great value for the location and quality of property. It’s ideally situated in the heart of Waikiki. The pool is small but nice. This time we traveled with our 5 month old daughter. The crib we requested was in the room when we arrived and worked great. We spent extra for club access which included breakfast and happy hour drinks and snacks, none of which was spectacular but we would still do it again to save needing to find coffee and breakfast each day. Laundry on site was necessary with a baby and cost about $10/load to wash and dry. Overall we had a wonderful experience and will continue to choose this hotel whenever we return to Waikiki.
Stayed 6 nights in Apr 2024
Response from Front Desk Supervisor on May 1, 2024
Aloha Jennifer, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's glad to know you enjoyed our property so much that you chose to return once more! It's awesome to know that you found the property value to be high. We are also glad to know that you would go ahead and purchase the exclusive voyager 47 club lounge access again.With that being said, have a great day and please join us once more in the near future as it would be our pleasure to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect at the Outrigger Beach Resort! Can’t wait to come back. Would highly recommend to anyone!
Stayed 6 nights in Apr 2024
Response from Front Desk Supervisor on May 1, 2024
Aloha Amy, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's great to know that you found everything on property to be perfect! Your recommendation is the greatest gift you can offer, thank you so much!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Dewey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th stay at Outrigger Waikiki and did not disappoint. We booked a partial ocean view room but was given initially a first floor room with essentially no ocean view. Rowena was kind enough to move up to the 12th floor without charge. Was appreciated.
Stayed 8 nights in Apr 2024
Response from Front Desk Supervisor on May 1, 2024
Aloha Dewey, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. Our guest loyalty means so much to us, thus to know that this is your 4th stay is truly so amazing!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Deborah, Thunder Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Outrigger Waikiki Beach was wonderful. We were located in an area with access to satisfy all our needs. We also enjoyed excellent meals in the hotel dining room. I was also happy to find laundry facilities available at the hotel. I highly recommend enjoying a stay at this hotel.
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on Apr 30, 2024
Aloha Deborah,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know the property was conveniently located for you. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Gilma Fabiola Mazariegos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfec
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Gilma, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Expensive, everything you do cost. 50 a day for parking . Resort fees and taxes
Stayed 6 nights in Apr 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Steve, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Liz, Fullerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Waikiki, direct access to the beach, great staff all around
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Liz, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know how great you found our property's location to be. We are also delighted to know fond you were about our staff. Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

jose

Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on May 19, 2024
Aloha Jose, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Velda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 5 nights in Feb 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Velda, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. We are also happy to know that you enjoyed the easy beach access. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the view from the room (worth the extra money), the friendly staff, great service, the blue note jazz club show, good food options. Some of the amenities are pricey, especially the valet and additional fees ($85 becomes $100 with fees) on the voyager 47.
Stayed 6 nights in Apr 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Laura, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's great to know that you loved the property as well as the view from your room! We are also delighted to know how much you enjoyed the quality of service provided by the hosts. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor

4/10 Poor

Toni Marie, Murrieta

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fees not included in booking, original booked room was very small, old and damaged room furniture, bed was in poor condition, tv kept cutting out, poor service at Hula Grill, was on 15th floor and very loud. Not remotely comparable to Outrigger reef.
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on Apr 29, 2024
Aloha Toni Marie,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor