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Very nice , clean and cozy room. Beyond my expectations.
Suwit
Stayed 2 nights in May 2024
Response from Hiroshima washington Kana on May 28, 2024
Thank you for providing your valuable feedback.We're glad it made your visit to the area easier and more enjoyable. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We are looking forward to welcome you in the near future. Thank you.
Located in shopping districts. Free coffee and plenty of seats available at the lobby. Room looks a little dated.
Jing He
Stayed 3 nights in May 2024
Response from Hiroshima washington hotel Higaki on May 27, 2024
Thank you for providing your valuable feedback.We're glad it made your visit to the area easier and more enjoyable. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We are looking forward to welcome you in the near future. Thank you.
Very convenient location. Various dinning options. Love the bathroom style & shower.
Suzette
Stayed 2 nights in May 2024
Response from フロント 土佐岡 on May 26, 2024
Thank you for choosing Hiroshima Washington Hotel.We are proud of the location of our hotel and our bath.We are glad that we could be of service to you on your trip.We sincerely look forward to welcoming you again.Front Desk Tosaoka
8/10 Good
Natalie
May 18, 2024
Liked: Cleanliness
Natalie
Stayed 1 night in May 2024
Response from Kana K on May 20, 2024
Thank you very much for staying with us and for your valuable review. We are very happy to hear that you enjoyed the stay at our hotel. If you have another chance to visit Hiroshima, we hope you will come to stay with us again. Best Regard,
Amenities in this hotel were not as great as the other hotels we have been staying at in Japan. Staff was friendly and hotel clean.
FRANCISCO
Stayed 2 nights in Apr 2024
Response from Hiroshima Washington Hotel Higaki on Apr 29, 2024
Thank you for taking your time to share your feedback with us. We are sorry to hear that you did not meet your expectations, especially regarding to the lack of our amenities. Your review is invaluable as we strive to enhance every guest's experience. Thank you.
Thank you very much for staying with us and for your valuable review. We are very happy when heard that you had a great stay at our hotel or also in Japan. We hope you will come to stay with us again.
Well appointed hotel in central location. Staff were very helpful. Good room. Breakfast was available which isn’t the case in many Japanese hotels. Food was excellent
John Robert
Stayed 1 night in Apr 2024
Response from Front desk Ayano Totani on Apr 11, 2024
Thank you for the review.We are glad to read your kind words.We sincerely look forward to seeing you again.
The Staff was incredibly nice, the installation was spotless and comfortable and the breakfast was amazing in terms of variety and quality
Ricardo
Stayed 1 night in Apr 2024
Response from Front desk Ayano Totani on Apr 5, 2024
Thank you for the review.We are very honored by your kind words.We hope you will visit us again when you come to Hiroshima.We look forward to serving you.
Centrally located near Parco mall, shopping streets. However, this hotel is used mostly by tour groups. I was staying as an individual (2 adults, 1 child) and was denied breakfast because it was reserved for a large tour group. There is little else open early for breakfast, so we had conbini instead, which was an inconvenience for us.
Room was comfy. Different ares for toilet, shower and sink. Helpful staff. In a mall with lots of shopping and dining options. East to navigate. Highly recommend.
William
Stayed 3 nights in Mar 2024
Response from Hiroshima washington hotel Higaki on Apr 4, 2024
Thank you for highlighting our convenient location.We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're back in Hiroshima.
Response from Hiroshima washington hotel Higaki on Apr 1, 2024
Thank you very much for staying with us. We're sorry to hear that you felt like your room was too small. Thank you for taking the time to share your thoughts with us.
Excellent customer service.
Mes Kavwabata. She was perfect 👌 adetut.
So kindly, she had Excellent patios.
Kazem
Stayed 1 night in Mar 2024
Response from Front desk on Mar 21, 2024
Thank you again for your high evaluation. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write us.
Response from Front desk Ayano Totani on Mar 9, 2024
Thanks for the review.We look forward to seeing you again.
10/10 Excellent
john
Mar 8, 2024
john
Stayed 3 nights in Mar 2024
Response from Hiroshima washington hotel Nakao on Mar 10, 2024
Thank you again for your high evaluation. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write us.
Room was small but comfortable. Walking distance to everything you want and need. Close to DonQ. The twin beds we had felt like they had a wooden board under the sheet. I didn't mind but my partner did. Overall a good hotel and location.
Mathew
Stayed 1 night in Feb 2024
Response from Hiroshima washington hotel Higaki on Feb 26, 2024
Thank you for your comments on our location. We are very sorry to hear about the beds in the room. We'll take your feedback into account as we continuously work to enhance our guest experience.We look forward welcoming you again.
Lots of food options around. About 2 minutes walk from the nearest tram station. Staff is friendly, coin laundry available at a very cheap rate (¥300 for washing ¥100 for tumble dryer). Can't ask for more as I've only paid £32.60 for it via Expedia.
Caleb
Stayed 1 night in Feb 2024
Response from Front desk Kana K on Feb 16, 2024
Thank you very much for staying with us and for your valuable review. We are very happy to hear that you enjoyed the stay at our hotel. If you have another chance to visit Hiroshima, we hope you will come to stay with us again. Best Regard, Reception Kana K
Though it was in a busy area it was remarkably quiet. Easy walk to the train station and the Peace Park.
Paul.
Stayed 3 nights in Feb 2024
Response from Front desk Ayano Totani on Feb 7, 2024
Thank you for the review.There are many tourist spots around the hotel.We are very happy to hear that you enjoyed your trip as well.We look forward to seeing you again.
Amazing and convenient location to get around Hiroshima. There is plenty of shops to buy things and so many options for food. The staff are so friendly and accomodating, in particular the lady who helped me book a maxi taxi for my family to get to the airport. The staff that did room service were always so nice and pleasant. Overall wonderfull place!
Abdul Ghani Mansur Bin
Stayed 4 nights in Feb 2024
Response from Front desk Ayano Totani on Feb 7, 2024
Thank you for the review.We are very happy to hear that your trip was a wonderful one.Please use our hotel when you come to Hiroshima again.We look forward to meeting you.
Great hotel, central hiroshima so good to get everywhere from as only there for 1 day. Really good breakfast
M
Stayed 1 night in Feb 2024
Response from Front desk Higaki on Feb 5, 2024
Thank you for your review and for choosing our hotel. We are delighted that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
Great location in walking distance of museum e and easy tram access to ferry.
Great breakfast included - French toast to die for!
However, the downside was that our room smelled and the bed was so hard it hurt.
Katy
Stayed 2 nights in Nov 2023
Response from Front desk ayano Totani on Nov 14, 2023
Thank you for the review.Our hotel is conveniently located in the center of Hiroshima.I am very happy that you enjoyed sightseeing.However, we apologize for the inconvenience caused by the smell in your room.We will share it with the cleaning staff.We look forward to seeing you again.
Clean and comfortable hotel close to shopping and restaurants. Nice light bathroom.Would have been nice to have had a closet or even a shelf to place clothes though, living out of a suitcase is no fun!
Helen
Stayed 2 nights in Oct 2023
Response from Front desk Ayano Totani on Oct 26, 2023
Thank you for the review.Thank you for your compliments and I was happy to read it.If you come to Hiroshima again, please use our hotel.
Hotel is modern and was very nice considering its price. Separate toilet and shower/bath was nice and provided useful. The room was clean and quiet. Staff were welcoming.
We arrived before the check-in time, but we were able to drop off our luggage and explore the area before check-in.
Located in a very convenient place; walking distance to Don Quixote and a variety of restaurants and shopping areas.
Alyssa
Stayed 2 nights in Oct 2023
Response from Front desk Ayano Totani on Oct 23, 2023
Thank you for the review.We are very glad to hear your kind words.We look forward to seeing you again.
Room was spacious on a non-smoking floor. Complementary coffee service near front desk was very nice. Staff heard concern and made better accommodations for us. Will definitely be back!
Robyn
Stayed 2 nights in Oct 2023
Response from Front Desk Totani on Nov 3, 2023
Thank you for your review.I'm glad to read your kind words.We look forward to seeing you again.
Loved it. If I’m back in town, I’d book with them again :)
Diego
Stayed 2 nights in Oct 2023
Response from FrontDesk Nishikawa on Oct 18, 2023
Thank you very much for choosing to stay at our hotel out of the many lodging facilities available.We are very happy to hear your warm words that you will stay with us again. However, we will not rest on our laurels and will continue to strive to provide an environment where all of our guests can relax as much as possible. We look forward to your continued patronage of the Hiroshima Washington Hotel.Thank you very much for taking the time to write us.
10/10 Excellent
John
Oct 16, 2023
John
Stayed 2 nights in Oct 2023
Response from FRONTDESK Nisikawa on Oct 18, 2023
Thank you very much for choosing to stay at our hotel out of the many lodging facilities available.Thank you very much for taking time out of your precious time to write us.When you come to Hiroshima, we would be happy to welcome you again at our hotel!