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UrCove by Hyatt Hangzhou Westlake

4.0 star property
Upscale hotel near Hangzhou Jiali Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for UrCove by Hyatt Hangzhou Westlake

Exterior
Executive Room | Down comforters, free minibar, in-room safe, laptop workspace
Reception
View from room
Sports facility
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
310006, Zhejiang, Hangzhou, No 346, Yan'an Road
  • Popular LocationWest Lake11 min walk
  • Popular LocationHangzhou China Silk Town2 min drive
  • Popular LocationHangzhou Tower Shopping Mall3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)30 min drive
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Room options

View all photos for Superior King room

Superior King room | Down comforters, free minibar, in-room safe, laptop workspace

Superior King room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Down comforters, free minibar, in-room safe, laptop workspace

Executive Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin room

Superior Twin room | Down comforters, free minibar, in-room safe, laptop workspace

Superior Twin room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Deluxe King Room

Business Deluxe King Room | Living area | 55-inch LCD TV with cable channels, smart speakers

Business Deluxe King Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior
East King Business Hotel Hangzhou
Kitchen
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About the neighborhood

Hangzhou

UrCove by Hyatt Hangzhou Westlake is located in Downtown Hangzhou, a neighborhood in Hangzhou, and is in a shopping district and near a metro station. Hangzhou Jiali Center and Wulin Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou China Silk Town and Hangzhou Tower Shopping Mall are two other places to visit that come recommended.
Visit our Hangzhou travel guideOpens in a new window

What's nearby

  • Wushan Night Market - 6 min walk
  • West Lake - 11 min walk
  • Hangzhou China Silk Town - 2 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Zhejiang University Yuquan Campus - 6 min drive

Getting around

  • Hangzhou Station - 8 min drive
  • Longxiangqiao Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive

Restaurants

  • 五芳斋 - 1 min walk
  • 娃哈哈同乐大酒店 - 3 min walk
  • Burger LAB - 3 min walk
  • 杭州市医学情报中心 - 1 min walk
  • 金碧辉煌餐饮 - 4 min walk

About this property

UrCove by Hyatt Hangzhou Westlake

Upscale hotel revitalized in 2022 and located near West Lake
Located close to Hangzhou Jiali Center and Wulin Night Market, UrCove by Hyatt Hangzhou Westlake provides laundry facilities, a 24-hour gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-serve breakfast (surcharge), concierge services, and a porter/bellhop
  • Luggage storage, multilingual staff, and tour/ticket assistance
  • A 24-hour front desk
Room features
All 191 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like smart speakers and free stocked minibars.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and smart speakers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CNY 42 per day)

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas

More

  • 10 floors
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch LCD TV with cable channels
  • Smart speaker

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 99 for adults and CNY 50 for children
  • Nearby parking fee: CNY 42 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
Urcove by Hyatt Hangzhou Westlake Hotel
Urcove by Hyatt Hangzhou Westlake Hangzhou
Urcove by Hyatt Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

Is UrCove by Hyatt Hangzhou Westlake pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at UrCove by Hyatt Hangzhou Westlake?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at UrCove by Hyatt Hangzhou Westlake on Jun 3, 2024 start from ￥8,635, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at UrCove by Hyatt Hangzhou Westlake?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at UrCove by Hyatt Hangzhou Westlake?

Check-out is at noon.

Where is UrCove by Hyatt Hangzhou Westlake located?

Located in Downtown Hangzhou, this hotel is within a 15-minute walk of Hangzhou Jiali Center and West Lake. Wulin Night Market and Hangzhou China Silk Town are also within 1 mi (2 km). Longxiangqiao Station is 10 minutes by foot and Wan’an Bridge Station is 12 minutes.

UrCove by Hyatt Hangzhou Westlake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ZHI YAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
Stayed 1 night in May 2024

6/10 Okay

Gordon

Traveled with family
Liked: Staff & service, property conditions & facilities
Disapointed
Booked two rooms that's were supposed to be supior king suites but instead got placed in the standard king suites facing a parking lot and old building. This automatically is a fail but it was a busy weekend and we didn't want to complain. Overall going after the Japanese look and Tech theme with robots for room service. Overall I had to hand was the floors on the first day as my shoes were sticking to something and we have a baby so better safe than sorry. Great location on shopping street close to transit and west Lake. Overall if we had been given the rooms we booked it would have been a 6 but not delivering on your promis a 3.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Stayed 3 nights in May 2024

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Very high tech hotel
Stayed 4 nights in May 2024

10/10 Excellent

Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Yan

Liked: Cleanliness
Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.
Stayed 3 nights in Jan 2024

8/10 Good

Haw

Traveled with family
Liked: Cleanliness, staff & service, room comfort
施工很吵
住宿環境、交通方便。但是施工管理很差，早上7點就開始施工、晚上23:30才停工⋯怎麼睡？
Stayed 4 nights in Apr 2024

10/10 Excellent

Weicheng

Stayed 1 night in Mar 2024