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Reviews of Hotel Crown Palais Hamamatsu

3.5 out of 5
Hotel Crown Palais Hamamatsu
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 75 out of 234 reviews" "
Rating 8 - Good. 91 out of 234 reviews" "
Rating 6 - Okay. 53 out of 234 reviews" "
Rating 4 - Poor. 11 out of 234 reviews" "
Rating 2 - Terrible. 4 out of 234 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness, staff & service
Small Rooms, but food location
Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Traveled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Business trip
Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.. walking distance to train station
Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crown Palais Hamamatsu
Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

10/10 Excellent

mizuki

Liked: Amenities
とても良かった
Stayed 1 night in May 2024

6/10 Okay

Yoko

Liked: Staff & service
隣の部屋の音なのか、夜ドンドンと何度も響いきて、気になってなかなかねつけなかった。 それ以外はよかったです
Stayed 1 night in May 2024

10/10 Excellent

NOBUYUKI

Stayed 3 nights in Apr 2024

10/10 Excellent

MITSURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くとても便利なところにあり、部屋も広くバスルームも広く使いやすい部屋でした。窓からの景色も良いです。いままでももちろんリピートしてます。
Stayed 1 night in Mar 2024

6/10 Okay

hiroyoshi

Business traveler
Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

CHIE

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応がよい！
Stayed 1 night in Feb 2024

6/10 Okay

Fuyuhiko

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Reizi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kinchu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Toshiyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浜松駅前という好立地で、食事に行くにも良し、ショッピングに行くにも良し、とてもいい環境です。 自分は現金決済でしたが、ｐａｙｐａｙが使えます。 朝食はバイキングスタイルで和食洋食問わず楽しめます。 建物の築年数は増していますが、特に問題はありません。
Stayed 1 night in Dec 2023

4/10 Poor

Adrian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Déçu
Tres vieillot, la chambre sentait tres mauvais et le mobilier est resté le meme depuis plus de 15 ans. Une seule clé pour la chambre, on se croyait dans les années '50. Le personnel sympa', mais sans investissements majeurs, c'est pire qu'un hotel sordide. La literie, c'est la meme depuis 15 ans
Stayed 5 nights in Nov 2023

8/10 Good

Hironobu

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
いかんせん、「古い」です。
Stayed 1 night in Nov 2023

6/10 Okay

HIROSHI, Kawagcuhi

浜松駅前の地下道から直接ホテルに入れて便利です。地下道はバスターミナルを経由しますので、バス利用者には非常に便利でしょう。ただ周辺に飲食店が少ないのが難点ですね。
Stayed 1 night in Oct 2023

8/10 Good

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 2 nights in Oct 2023

6/10 Okay

Jun

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
清潔に清掃はされていたが、若干カビの匂いが気になった。 浴槽の換気設備が十分でない為だろう。
Stayed 1 night in Aug 2023

10/10 Excellent

Keiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 2 nights in Aug 2023

10/10 Excellent

yoshiro

Liked: Cleanliness, staff & service, property conditions & facilities
楽しかった
Stayed 1 night in Aug 2023

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で快適でした。朝食美味しかったです！
Stayed 1 night in Jul 2023

8/10 Good

Mitsuru, Yokohama

Stayed 3 nights in Jul 2023

8/10 Good

yukino

Traveled with partner
Liked: Staff & service, property conditions & facilities
スタッフの方は親切に対応してくれ、良かったです。シャワールームのカーテンにカビがあったのは少し残念でした。
Stayed 1 night in Jul 2023

8/10 Good

Yoshiyuki

Business traveler
Liked: Staff & service
よかったです。
Stayed 1 night in Jul 2023

8/10 Good

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しくはありませんが、快適だに過ごせました。朝食もご当地物が用意されており満足しております。ビジネスマンにとっては、フロントの新聞無料もありがたいサービスでした。
Stayed 1 night in Jul 2023

2/10 Terrible

??

Business traveler
Disliked: Staff & service, property conditions & facilities
フロントの女性は、態度が良くない。 一流ホテルなら、社員教育もしっかりやるべき。 ただでさえ、宿泊客が居ないのに、更に遠のく。 潰れるホテルならいいが。 まずはそこからだ。 浜松駅から近い。これだけが良い
Stayed 1 night in Jul 2023

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

8/10 Good

Takumi

Business traveler
プール、温泉施設の利用に1600円もの値段を取るのは意外
Stayed 1 night in Jun 2023

10/10 Excellent

Chieko

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

yuriko

Stayed 1 night in Jun 2023

6/10 Okay

Toyoko

Disliked: Cleanliness, property conditions & facilities
少し施設が老朽化しています。仕方ないかなぁ。
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 2 nights in May 2023

6/10 Okay

Kenji

Traveled with family
Liked: Staff & service
夜,館内の食事をする所が早い時間でしまっていたり閉店していたので周辺施設で食事をするしか無かった。
Stayed 1 night in May 2023

8/10 Good

MOTOHIRO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Naofumi

Traveled with family
Liked: Cleanliness, staff & service
施設はやや古い印象ですが、清潔だったので問題なし．朝食も美味しくてよかったです．またりようしようと思います．
Stayed 1 night in Mar 2023

10/10 Excellent

aguri

Stayed 1 night in Feb 2023

8/10 Good

Noriyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Kiyomi

Stayed 2 nights in Jan 2023