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Reviews of AluaSoul Zakynthos - Adults Only – All Inclusive

4 out of 5
AluaSoul Zakynthos - Adults Only – All Inclusive
Tragaki - Amboula, Zakynthos, Zakynthos Island

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 0 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Stayed 3 nights in Aug 2023

10/10 Excellent

Josefine

Stayed 2 nights in Jul 2023

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff that became family immediately’ can’t say enough good things about Alex, tony, nano,leine amd Adele! Honestly had tears leaving!
Stayed 3 nights in Oct 2022
Response from AluaSoul Zakynthos Team on Oct 31, 2022
Dear Annette,First of all, we would like to thank you for choosing to stay at AluaSoul Zakynthos and provide us with such a nice feedback from your recent experience. We are thrilled to hear that you enjoyed our facilities and service so much and we will definitely pass your compliments to our hard working staff, especially to those that you mentioned. We hope to have the pleasure to welcoming you again soon,Kind Regards,AluaSoul Zakynthos Team

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022
Response from AluaSoul Zakynthos Team on Oct 31, 2022
Dear Lori,First of all, we would like to thank you for choosing to stay at AluaSoul Zakynthos and provide us with such a nice feedback from your recent experience. We are thrilled to hear that you enjoyed our facilities and service so much. We hope to have the pleasure to welcoming you again soon,Kind Regards,AluaSoul Zakynthos Team

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touching staff
Amazing staff and beautiful resort! Food was great and the service was even better! Special thanks to Leine, Adele Alex and tony!
Stayed 3 nights in Oct 2022
Response from AluaSoul Zakynthos Team on Oct 28, 2022
Dear Lori,First of all, we would like to thank you for choosing to stay at AluaSoul Zakynthos and provide us with such a nice feedback from your recent experience. We are thrilled to hear that you enjoyed our facilities and service so much and we will definitely pass your compliments to our hard working staff, especially to those that you mentioned. We hope to have the pleasure to welcoming you again soon,Kind Regards,AluaSoul Zakynthos Team

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff . Rooms are really nice
Stayed 1 night in Oct 2022
Response from AluaSoul Zakynthos Team on Oct 25, 2022
Dear Laura,Thank you so much for staying at AluaSoul Zakynthos, we are so proud to hear that you enjoyed our facilities and service. Hope to welcoming you again soon, AluaSoul Zakynthos Team

10/10 Excellent

Shureta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with an incredible staff. Highly recommend this hotel for couples and adult families, not for single people. The service is excellent and food is very good too. I would go back!!!
Stayed 9 nights in Aug 2022
Response from AluaSoul Zakynthos Team on Sep 3, 2022
Dear Shureta,Thank you so much for staying at AluaSoul Zakynthos, it was a pleasure to have you here as our guest. We appreciate your comments and we do look forward to welcoming you soon again!

2/10 Terrible

Sasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from AluaSoul Zakynthos Team on Sep 23, 2022
Dear Sasha, Thank you so much for choosing AluaSoul Zakynthos, it has been a pleasure to have you here as our guests and we hope that you will give us the chance to welcoming you again in the future.

6/10 Okay

haya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2022
Response from ASF on Aug 25, 2022
Dear Haya,Thank you so much for choosing AluaSoul Zakynthos and for sending your feedback.Hope to see you soon,AluaSoul Zakynthos Team

2/10 Terrible

Janelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a beach front or access to the beach. If you are not VIP you have access to one buffet. The al a carte restaurant couldn't accommodate us during our stay. The staff were not helpful at all. Drinks must be picked up from the bar, the waitstaff only brought water to the table. The snack bar is opened from 10 to 6 and the food must be eaten in front of staff can't be taken into the room. The air conditioning did not work in the room. We had to pay for transportation to and from the hotel upon arrival and departures.
Stayed 5 nights in Aug 2022
Response from ASF on Aug 20, 2022
Dear Janelle,Thank you so much for staying at AluaSOul Zakynthos, please note that, we do not advertise the hotel as a beachfront, actually it is seafront and there is easy access to the sea by a little pier. 100m away from the hotel though there is the sandy beach of Amboula. The meals may be enjoyed at our restaurants, in front of the waiting staff, as well as the rest of the guests.Our coolers are well maintained and should there be any problem, our maintenance team is always at the guests disposal.Hope to see you soon,AluaSoul Zakynthos Team

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 7 nights in Jun 2022
Response from AluaSoul Zakynthos Team on Oct 31, 2022
Dear Denise, First of all, we would like to thank you for choosing to stay at AluaSoul Zakynthos and provide us with your feedback from your experience. We hope to have the pleasure to welcoming you again soon,Kind Regards,AluaSoul Zakynthos Team

10/10 Excellent

James, Murfreesboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property that has just been renovated and in places it was evident but the staff was extremely responsive and the stay was very enjoyable. I would recommend this it is a great value. The location is relatively convenient. I have say that the staff was top notch! Petra made our trip wonderful.
Stayed 3 nights in May 2022
Response from ASF on Jun 23, 2022
Dear James, Thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you had such a good time. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. Hope to see you again, Kind regards

4/10 Poor

Patrik

Disliked: Room comfort
The aircondition did not work. 32 degrees celsius in the room…Hard to sleep…And no one informed any one whats going on. Very happy we just stayed 2 nights. Our neighbours had stayed for almost a week with no aircondition…and no compensation.
Stayed 2 nights in Aug 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Es war super. Würden wieder buchen.
Stayed 5 nights in Aug 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation
We just got back from an Amazing vacation. The hotel was så pretty and clean. The room we got was Amazing too. But must off all the staff was Amazing. Tony and Alexander was so funny and made the stay even better. The food was Good, there was a Good selection each day. We got cleaning everyday on the hotel room and the cleaning staff was so Nice. Overall a perfect vacation! We Will surely return.
Stayed 7 nights in Oct 2022
Response from AluaSoul Zakynthos Team on Oct 30, 2022
Dear Emma,Thank you so much for choosing to spend your vacation at AluaSoul Zakynthos! We would also like to thank you for your kind comments, they are of a major importance to us. We are happy to hear that you enjoyed our hotel in all aspects and we will definitely pass your compliments to our staff, especially to those that you mentioned.Looking forward to welcoming you again soon!