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Reviews of Grand Inn & Residence

3 out of 5
Grand Inn & Residence
11702 - 99th Avenue, Grande Prairie, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 375 reviews" "
Rating 8 - Good. 113 out of 375 reviews" "
Rating 6 - Okay. 28 out of 375 reviews" "
Rating 4 - Poor. 12 out of 375 reviews" "
Rating 2 - Terrible. 6 out of 375 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 23, 2024
Dear Jared, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Celia, Chetwynd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don't do this place justice. We enjoyed every second.
Stayed 2 nights in Mar 2024
Response from Management on May 23, 2024
Dear Celia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were so comfy and loved the stay. Will definitely stay again
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Dear Corrine, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom suite and it for perfect with a large family. Beds were comfortable, rooms were clean and well stocked. Washrooms were great. We just had some troubles with cooling as the thermostat didnt seem to be working so we had to open windows at night. There are no ac units in the rooms, just a main temp control.
Stayed 2 nights in May 2024
Response from Management on May 10, 2024
Dear Sabrina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Martin, Clairmont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciate the clean suites and incredibly helpful staff.
Stayed 14 nights in Apr 2024
Response from Management on Apr 23, 2024
Dear Martin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Brian

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Management on Apr 18, 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The spacious 2 bedroom condo suite was exactly what we needed. The building is getting dated and in need of some updating though. Our toilet in the ensuite bath had a terrible stain in it from constant running water. Noting the kitchen to be fully stocked is a stretch but we found most of what we needed. Pleasant staff and great location.
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff and issues will be addressed. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Celine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this it’s just like staying at home.
Stayed 1 night in Apr 2024
Response from Management on Apr 4, 2024
Dear Celine, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean
Stayed 2 nights in Mar 2024
Response from Management on Mar 28, 2024
Dear Crystal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & friendly staff. Very nice & clean rooms.
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Dear Hu, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okay

Richa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the choices for room types.
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Dear Richa, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for Winter Games and the property exceeded our expectations. It was clean, and big and was perfect for our stay. We would highly recommend this property to other travelers
Stayed 3 nights in Feb 2024
Response from Management on Mar 22, 2024
Dear Kristie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Dear Sukhpal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Dear Kimberley, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Management on Mar 16, 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okay

Lana

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Management on Mar 5, 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Management on Feb 29, 2024
Dear Candice, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We loved the size of the space and it was clean.
Stayed 4 nights in Feb 2024
Response from Management on Feb 25, 2024
Dear Kathy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Management on Feb 25, 2024
Dear Jessica, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

KYUNGJIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Grand Prairie first time because of the Alberta winter game. The room was a little bit old but it was very clean. So, we were comfortable for 3days. Thanks!
Response from Management on Feb 24, 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Benj

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Management on Feb 24, 2024
Dear Benj, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Management on Feb 24, 2024
Dear Russell, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious, and beds were super comfortable. It was great to have a separate living room and kitchen. We really enjoyed our stay and will definitely be back!
Stayed 1 night in Feb 2024
Response from Management on Feb 24, 2024
Dear Miranda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Kaitlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was great! Loved the layout for our family
Stayed 2 nights in Feb 2024
Response from Management on Feb 15, 2024
Dear Kaitlyn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice and quiet.
Stayed 1 night in Dec 2023
Response from Management on Feb 15, 2024
Dear Devon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
It felt like a home, wish there was a pool or restaurant in this hotel
Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Patricia

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family, felt like a home
Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okay

Dan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear Dan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okay

Natalee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible, broken bed, loud neighbors, but nice roo
We spent three nights here while visiting family in the area. We had a one bedroom suite with kitchen. The room is beautiful and well appointed. It was clean, large, and definitely suited our needs. Our major complaint is the beds, but specifically the king sized bed in the seperate bedroom. Half of the bed had a DEEP groove with a sharp hump at the center. It was incredibly uncomfortable and my husband suffered severe back and shoulder pain. We have stayed at most of the hotels in the area, and while we feel like the room was an excellent value for what we paid, the bed was more than enough to make us wonder whether we would stay again. That and the poor insulation between rooms. One night there was a loud party down the hall all night, and early this morning a small dog started barking and continued all of the way until we checked out. It must have been above us because there was no where you could go in our suite that we couldn't hear it. I wish we had a better experience because I really enjoyed the hotel and staff. I just can't see myself paying to have such an uncomfortable sleep.
Stayed 3 nights in Jan 2024
Response from Management on Feb 6, 2024
Dear Natalee, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Emma

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on Feb 6, 2024
Dear Emma, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Management on Feb 6, 2024
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Brian

Stayed 5 nights in Dec 2023
Response from Management on Jan 9, 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 9, 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Management on Feb 6, 2024
Dear Kelsey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Bradly

Stayed 1 night in Dec 2023
Response from Management on Jan 9, 2024
Dear Bradly, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Excellent

Peter

Stayed 7 nights in Dec 2023
Response from Management on Jan 21, 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best Regards, Jen Hughes FRONT OFFICE MANAGER

8/10 Good

Stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love that the rooms are big and everyone gets a bed!
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Dear Stacie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was awesome.. everything you need, separate rooms are nice with 2 bathrooms and kitchen and warm underground parking is the best over a cold weekend..all the staff are super nice and helpful.
Stayed 2 nights in Dec 2023
Response from Management on Dec 20, 2023
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice for a group. The only thing i would change is the rooms are very dark. There isnt much for lights and the rooms are painted in a dark color
Stayed 1 night in Dec 2023
Response from Management on Dec 16, 2023
Dear Colleen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Karen, Cranbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management on Dec 16, 2023
Dear Karen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Cathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing for a family stay. Will definitely be using this hotel again. ONLY thing missing were enough place settings for everyone anx a larger coffee pot. The room was comfortable and spacious.
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Dear Cathy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Stacie

Traveled with family
Liked: Staff & service
limited parking this weekend- but overall, we had another great stay!
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Dear Stacey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! The 2 bedroom suite was great!
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bedroom Suite
It was a short stay but comfortable.
Stayed 1 night in Nov 2023
Response from Management on Dec 12, 2023
Dear Tina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Karra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! We will be back
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Dear Karra, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

Cornelius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice big rooms and clean
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Dear Cornelius, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The lobby was not very ascetically pleasing but the staff were very good. The room was excellent, clean and very quiet.
Stayed 2 nights in Nov 2023
Response from Management on Nov 28, 2023
Dear John, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Dear Jonathan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor