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Reviews of Days Inn by Wyndham Gallup

2 out of 5
Days Inn by Wyndham Gallup
1603 W. Hwy 66, Gallup, NM

Reviews

5.8
Rating 10 - Excellent. 90 out of 689 reviews" "
Rating 8 - Good. 140 out of 689 reviews" "
Rating 6 - Okay. 195 out of 689 reviews" "
Rating 4 - Poor. 135 out of 689 reviews" "
Rating 2 - Terrible. 129 out of 689 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krestin

Liked: Property conditions & facilities
Clean, comfortable, safe
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Inside really nice, outside felt like we were gonna get robbed by all the people who i don't think belonged on the property
Stayed 1 night in Apr 2024

4/10 Poor

Catalina

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
More than half of the rooms were red-tagged as unsafe.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

2/10 Terrible

Scot

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible, dirty and unsafe location. Half the lights didnt work, there was no bedding aside from a sheet. The smoke detector kept going off because it needed new batteries but the manager did not understand enough English to help fix it. Dont stay here
Stayed 1 night in Mar 2024

8/10 Good

Shirley

Stayed 1 night in Feb 2024

4/10 Poor

Jamie

Disliked: Property conditions & facilities
I can say that our room was clean but outside was very shady. Many closed down hotels and restaurants as well as many feral cats toamimg the property. Slept with one eye open.
Stayed 1 night in Jan 2024
Response from GB on Feb 9, 2024
Thank you for your feedback. I apologize for any inconvenience that may have caused you with your stay and did not meet your expectations. We already called the Gallup Animal Shelter and we are on the waitlist. Those cats are

10/10 Excellent

sheila

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Older property, but very clean inside. Staff very friendly and informative. Thanks.
Stayed 1 night in Jan 2024
Response from GB on Jan 28, 2024
Thank you for your positive feedback. I do appreciated you doing business with us. Hoping to see you soon on your future stay.Have a great day.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from GB on Jan 6, 2024
Thank you for your positive feedback.We appreciate you doing business with us.Have a wonderful day.

4/10 Poor

jeremy

Stayed 1 night in Dec 2023
Response from GB on Jan 6, 2024
Thank you for staying with us and your review. Please let us know how we can improve our services to you.Have a great day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GB on Dec 17, 2023
Thank you for staying with us. Hoping to see you soon in your future srays.Have a wonderful day and Happy Holidays.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and be professional staff. Easy deposit and efficient processing. Even had an amazingly fast late check in
Stayed 1 night in Nov 2023
Response from GB on Dec 1, 2023
Thank you for your kind feedback. Hoping to see you soon in your future stay.Have a great day.

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was ok
It was ok I like the fact that it had a microwave and fridge coming from California a lot of hotels don’t have that. The clerk mentioned that we better keep the room clean I thought that was a bit weird. Aside from that I had a nice time for what I paid.
Stayed 1 night in Nov 2023
Response from GB on Dec 1, 2023
Thank you for your kind feedback. Hoping to see you soon in your future stay.Have a wonderful day.

2/10 Terrible

Trista

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from GB on Dec 1, 2023
Thank you for your feedback. Please let me know what issue that you experience with your stay so that we can improve our services to you.Have a great day.

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GB on Dec 1, 2023
Thank you for your feedback. Hoping to see you soon in your future stay.Have a wonderful day.

2/10 Terrible

RICHARD

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night before eclipse.
We had a reservation that was not honored. Unfortunately for me and my family with kids there were no tooms available anywhere within a 5 hrs drive. We were forced to sleep in our vehicle in 30°weather the night before the eclipse.
Stayed 1 night in Oct 2023
Response from GB on Oct 21, 2023
I apologize for your inconvenience that may have caused you with your reservation. Unfortunately, the reservation still coming in even I already closed my system distribution. I got charged 101.85 from expedia for your hotel relocation. I dont understand why you are sleeping in your car. I lost money from your reservation but we took the responsibility to pay for the relocation. Thank you and have a great day.

2/10 Terrible

Pamela

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Back stairs to second floor should be condemned. Wood was warped splintered and old !! Old disgusting carpet. Needs major repairs. Wouldn’t even give one star.
Stayed 1 night in Oct 2023
Response from GB on Oct 21, 2023
Thank you for your feeedback. I apologize for your inconvenience. We are in the process of renovating the rooms and the property sorroundings.Thank you for staying with us.

4/10 Poor

River

Business traveler
Disliked: Amenities, property conditions & facilities
Based on the motel's photos showing an inviting full pool, I booked a 3 day stay in August. On arriving, it appeared that the pool had been covered and closed for the entire season-- or maybe years. What could be seen from the fence looked completely deteriorated. Most of the motel is closed (condemned? about to be torn down?) and only a small section of the motel had a few guests crowded into it-- the parking lot was very deteriorated, like gravel, and it was difficult to park. The room itself was aging/average at best; and the door was almost impossible to open (had to have another guest help me, twice, and they had the same problem). Refrigerator made loud noises all night. Worst of all, I asked that evening if I could cancel my other 2 nights, they said sure, just do it at check out in the morning. At 7 a.m. I checked out, was told I'd have to email the manager to request a refund. The refund was denied, said it was in the (presumable fine print) in the Orbitz booking. Also tried to get refunded the last 2 nights through Orbitz, a process that took 2 months, and was again denied. Turns out one could only cancel a day BEFORE arriving. Buyer beware! Based on this unpleasant experience I've completely lost faith in Orbitz and will not use them again.
Stayed 3 nights in Aug 2023
Response from GB on Oct 21, 2023
Thank you for your feedback.I apologize for your inconvenience that may have caused you with your stay and did not meet your expectations. Our pool is closed due to manpower shortage. The other building is closed due due one of our guest hit the post and created more cracks on all the posts. We are working very hard to find a structural engineer to come in Gallup so that we can start the repair. We are in the process for renovation of the property.Thank you for staying with us and have a wonderful day

2/10 Terrible

Amber

Stayed 1 night in Sep 2023
Response from GB on Oct 21, 2023
I am saddened to hear that you are not satisfied with your stay. Please let us know what is your concern so that we can resolve your issue.Thanl you for staying with us. Have a great day.

6/10 Okay

Patrick

Ok for price. Property needs retrofit.
Stayed 1 night in Sep 2023
Response from GB on Sep 20, 2023
Thank you for your feedback and your kind consideration. We are in the process of property full renovation and update all the rooms.Have a blessed day.

8/10 Good

Riley

Disliked: Staff & service, amenities, property conditions & facilities
Old and run down. Parking lot was broken up and mostly dirt
Stayed 1 night in Aug 2023
Response from GB on Sep 12, 2023
Thank you for staying with us. Hoping to see you again in your future stays. We are on the process to renovate all the rooms and parking.Have a great day.

6/10 Okay

sardi

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from GB on Sep 12, 2023
Thank you for staying with us. Hoping to see you again in your future stays.Have a wonderful day.

4/10 Poor

Natsha

Stayed 1 night in Jul 2023
Response from GB on Sep 12, 2023
Thank you for staying with us. Hoping to see you again in your future stays.Have a great day.

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Steve

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Even for the price this property is a disgrace.
Stayed 1 night in May 2023

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
the room was so stripped down that they must be afraid of theft!
Stayed 1 night in Apr 2023

6/10 Okay

Jim

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

William D.

Stayed 1 night in Mar 2023

6/10 Okay

Antonietta

Traveled with partner
Needs some love. It's old and bet up building and they need to get there pool going again
Stayed 1 night in Jan 2023

2/10 Terrible

Jacquelyn

Stayed 1 night in Dec 2022
Response from GB on Dec 1, 2023
Thank you for your feedback. Please let me know what issue did you experience with your stay so that we can improve our services to you.Have a great day.

2/10 Terrible

kathyroma, Ardmore

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not have any rooms available or a an elevator I have requested my refund

10/10 Excellent

Abbey

Stayed 1 night in Jan 2023

4/10 Poor

Rudi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff placed us on the very backside of the property which was dark (no lighting in the parking lot area) and therefore made me uncomfortable to leave me car parked out there. I was up all night checking on my car. Not to mention every drunk throwing a party there was placed in the same area. If I want concerned about my car, I sure would not have slept regardless due to all the noise. Well not stay here again.

8/10 Good

Oscar

Stayed 1 night in Nov 2022

6/10 Okay

Gilbertina

Disliked: Property conditions & facilities
it was okay, they had put me in an area where there were yellow cation tape, made it unsafe. i would have liked it somewhere in open area. Did not know about security deposit until i got to motel that day after 6pm. room was cold.
Stayed 1 night in Nov 2022

2/10 Terrible

Rebecca

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wyndham is now ghetto
Wyndham just slapping their name on anything these days. This hotel was dirty upon arrival. The staff refused to clean the room during the week due to ‘Covid’ ridiculous excuse and the breakfast was gross. Very disappointed
Stayed 5 nights in Apr 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Roulette Stay
It was noisy from the trains going by throughout the night. The beds were very well worn & squeaky, mattresses was uncomfortable. A leaky bathroom faucet, no worries about a drought ,bathroom door doesn't not shut at all, gaps around the main entry doorway. Dangerously overhang has a visible crack waiting to dislodge over Rm 101 someday and yellow caution tape on the otherside of Rm 112 & above.
Stayed 1 night in Sep 2022

8/10 Good

Sarah-Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel okay but neighboring was sketchy
Stayed 1 night in Jul 2022

4/10 Poor

Twila

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room was cold, not temp but no decore. The shower curtain is falling.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Anthony

Stayed 1 night in Jun 2022

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean but not overly well maintained. The outside walkway was crooked and poorly kept. The pillows were weirdly small and not comfortable.
Stayed 1 night in May 2022

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
If you love trains while you sleep...
Right next to train tracks that stay busy all night including horns - avoid. Also requires a $50 deposit and annoying process to get it back. Would not recommend.
Stayed 1 night in May 2022

6/10 Okay

Thomas lawrence

Stayed 1 night in May 2022

6/10 Okay

mike

Traveled with group
Stayed 1 night in Apr 2022

8/10 Good

Jonath

Stayed 1 night in Apr 2022