Turkish bath
Check availability

Reviews of Ooike Hotel

3.5 out of 5
Ooike Hotel
6713-103 Funatsu Kowaguchiko-machi, Fujikawaguchiko, Yamanashi-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 121 reviews" "
Rating 8 - Good. 50 out of 121 reviews" "
Rating 6 - Okay. 14 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon, Sunshine Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, awesome freindly and helpful staff, great room and onsen. We enjoyed every moment there and plan to return to stay there again.
Stayed 1 night in Sep 2018

6/10 Okay

Sophie

Pictures on website are very deceptive
The hotel room was a lot smaller than pictured so it was very deceptive. The aircon hummed very loudly which made it hard to sleep and it also pumped out damp smelling air which aggregated my asthma. The bed was noisy and very uncomfortable, as were the pillows. The music in the corridor played loudly - thankfully it was switched off at night. The hotel itself was very dated and not at all modern like pictured.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing private bath and public baths both downstairs and upstairs with a core of Mount Fuji on a clear day
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Great view, super friendly staff, old facilities a
Great view, super friendly staff, old facilities and cleaning to be improved
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsen
The room is very big and clean but has a little smoke smell The onsen there is superb
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ooike Hotel review - April 2018
Ooike Hotel was fantastic. We stayed in a traditional Japanese room and it was very large and comfortable. The outdoor public baths were fantastic. Really beautiful. The only thing is that this hotel is not very close to anything. It’s about 15min walk from the station and on the opposite side of the lake. There are not many restaurants nearby that open early or late so you really have to plan. Also, the local bus only runs until 5pm and can be very crowded, so you really need to plan your departure and arrivals every day. Other than that, we had a beautiful Mt Fuji view room.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing views of Mt Fuji in the Annex, didn’t end up using the Onsen but looked good. Local area is great to walk around as well, close to the lakes.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional baths (there are several options) and stunning view of Mt. Fuji. Definitely recite although a bit pricey.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best onsen unblocked fuji view hotel
Hotel staff is very helpful.location is absolutely good for access to ropeway and leisure boat cruise and sightseeing bus location. Shuttle bus sevice available for pick up at kawaguchiko station, however such details should be made know to guest. This may attract guest who feel that the place is very accessible. Some potential hotel seekers may avoid bookin ooike hotel due to location far from station.
Stayed 1 night in Mar 2018

4/10 Poor

Mara

Disliked: Property conditions & facilities
The location was good enough but the breakfast was cheap and nasty, the food did not seem fresh or appetising
Stayed 1 night in Feb 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel which can enjoy the view of Mt. Fuji.
Very good experience. Clean and comfortable room with a fantastic view. If the hotel has restaurant would be perfect.
Stayed 1 night in Jan 2018

8/10 Good

vivien, hongkong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hot spring. Although I have reserved a smoking room, the smell isn’t very strong and I have enjoyed the room.
Stayed 1 night in Dec 2017

10/10 Excellent

Rodion

Liked: Cleanliness, property conditions & facilities, room comfort
A few annoying factors but overall great
Was tempted to give it less than 5 stars because of two annoying factors but decided against it because hopefully the hotel will just fix these silly little rules and then it would be perfect. The issues were: 1. "1 people 1 towel" policy. Dumbest rule I've seen in a hotel honestly. If you drop your towel in the spa and its soaking wet then bring it to the reception and ask to change - they WILL NOT DO IT. Not even talking about having another towel for other needs, they will not even exchange to a clean one. Dumb and almost made me leave a negative review. Fix it ASAP before people get annoyed. 2. 10am Checkout is usually for the cheapest and worst hostels, any half respected hotel has at least 11am or 12. Again little but annoying. In the end I have forgiven these due to the view (had Mt Fuji view) and how calm and traditional our Japanese room was. 100% worth the money to try for 1-2 nights.
Stayed 1 night in Nov 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and very clean, luckily the view of mt. Fuji was clear and beautiful. Onsen was great as well but the outdoor one was by far the better one.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place. The beds were tiny and quite hard, as I have often experienced in my travel throughout Japan. Everything else was great.
Stayed 1 night in Jul 2017

8/10 Good

Chiu Fung

Liked: Cleanliness, staff & service
due to the last min booking and availability, only the last room available with no Mt. Fuji view. unfortunate to see an insect in the room and it's a bit dirt (chocolate stick on the phone)..
Stayed 1 night in Jun 2017

6/10 Okay

GL, Toronto, Canada

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great onsens, but disappointing room
Stayed in the Business Double room in their Main building. The room definitely needs updating. Looks old and the washroom is like those portable ones. But the public area of the hotel looks good and the onsens are great, especially the one on the 5th floor that has a view of the Mount Fuji. We paid extra to use the private onsen which worths the money and this option was one of the reasons we picked this hotel. Hotel staff was the best among the three Japanese hotels that we stayed during this trip.

8/10 Good

chao m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen retreat in mt Fuji
Overall experience was okay. The staff were polite and there was a shuttle bus. The onsen looked much better in the photos then in person and was closed from the morning to 3pm which was annoying.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed in a Japanese style room with kotatsu for 2 nights. Love the hot bath inside the room. Love the Mt. Fuji view from the window. Love the friendly and helpful staff. Love the big Japanese style breakfast.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good Mountain Fuji view
Helpful and polite staff. Clean and tidy. Convenient place. Nice Mountain Fuji view in indoor hot spring area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice View of Mount Fuji from Room
Stayed for one night during cherry blossom season in the tatami room. Great view of mount fuji from the room and it was really spacious and had the necessary amenities. Only thing which i did not really enjoy was the buffet breakfast. Limited selection.

10/10 Excellent

Ross, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and terrific
My partner and I stayed at the hotel recently and rate it very highly. A beautiful setting, a traditional room and the best meal I have had in Japan - served traditionally in the room. A perfect place to relax and only a 10min walk from the busy and interesting shopping and tourist district of Miyajima. I would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen hotel near Mt Fuji
The hotel is great and easy to find as we are driving to the hotel. The view from our room is spectacular, we can see Mount Fuji right from our room and bathroom. Room is very large and clean. The only small issue we have is with the air condition as it gets pretty warm at night, but it doesn't seems to be working well.

10/10 Excellent

Peter, Newyork, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for visiting Mt. Fuji
The room had a panoramic view of FujiMountain and a private hot spring tub. Room itself was very large and had plenty of conveniences. Staff members were exceptionally courteous and helpful. Highly recommend the breakfast.
The room is in the Annex Building
View from the room
Elaborate Japanese breakfast

6/10 Okay

Hilary, Oxford

Liked: Room comfort
Ryokan - not the welcoming experience expected.
A little disappointing. This was an introduction to a Ryokan for my son. Peaceful and relaxing. A traditional breakfast but no explanation from any staff. Fortunately, I have stayed in a ryokan before and have some knowledge of the etiquette thanks to the helpfulness of the staff. Not a welcoming hotel and and made to feel we had to leave before 10 in the morning.

8/10 Good

Jamie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Mt Fuji View
We arrived at the Hotel after visiting the Herb Hall which is only about 10mins walk away. The hotel is quiet and the staffs are friendly, explaining all the things you need to take note. The private onsen is charged at an additional fee and we love the surrounding. Waking up with a MT Fuji view the best thing we experience during the stay. The hotel is about 15-20mins walk to Kawaguchi Station and they provide shuttle there at 9am/9.15am/9.30am.

10/10 Excellent

May, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View of Mount Fuji
It's a nice resort hotel. Friendly service and good facilities. The breakfast is quite good too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best experience in Japan
The hotel location is very good. First I took a taxi to the hotel from the train station and it was about 7 mins. Actually the hotel would arrange shuttle bus for you. They have shuttle bus at 9am, 9:30am, and 10am to the train station. It makes very easy for tourist. Hotel facilities are very good especially the hot sprint facing the the mountain Fuji. There are also outdoor hot sprint on the 1st floor. Overall, it's my best experience staying in this hotel in Japan. I would come back again if I travel to Fuji in the future.

10/10 Excellent

Olivia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Japanese style hotel with great views
This place was very nice. Room was clean and spacious. I had a lovely view of Fuji-San from the 4th floor. Onsen on 5th floor was delightful. The staff were very friendly and super helpful. I would stay here again

10/10 Excellent

Shi Qi, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great hot baths! Awesome!
I booked this hotel very last minute, 2 days before I'm heading to Kawaguchiko. I initially booked another hotel in Gotemba, but I realized it was too far away from the sation it was impossible for me to walk over with my luggages, and this hotel had a SALE! It was so close to the lake and the staion, it is wonderful! Other than that fact, this hotel has numermous hot bath in different designs provided for free for customers, one of it was on 5th floor and it has Mount. Fuji view!!! I was soooo shocked! It was awesome to enjoy hot bath and viewing the Great Mt. Fuji in the same time! Other than that, at the other side of the building, there was this one Mt. Fuji viewing room in this big balcony. Hotel staff was not very good at English was tries very hard to help us, I was impressed as well! This is a wonderful stay!

4/10 Poor

Benjamin, Sydney

Disliked: Staff & service
Pretty town to view Mount Fuji, not the greatest h
First impressions of this hotel want the best when we arrived, the staff who greeted us was not helpful. It wasn't until after we wandered around town and returned that another staff member provided us two maps of the town from behind the counter and informed us of restaurants other establishments in the area. However, this was at 7pm after we approached an empty front desk and waited for 5min before someone arrived. We stayed on the second floor, which a big group of other tourists did. The walls were thin and we were able to hear their yells across the hallway late at night (midnight) and early in the morning (5am). The hotel is located about 30min walk away from the train station (if you have to drag your bags around), they have shuttles but only run on certain times. When we were leaving we asked whether the shuttle can drop us off at the station at 8am but was told they only run 3 times a day at 9, 9:30 & 10 so we had to pay around 1000 yen for a two minute taxi ride. At check-out, we were charged 300 yen of 'onsen tax' each, which we were not informed of at check-in

8/10 Good

Lisa, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful bath
Very spacious room which had a view of Mount Fuji. Beautiful bath.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alb, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good facilities, good services.
Best value for money for same grade of hotels at the time we stayed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Underwhelmed. Will not recommend to friends.
The room was good, spacious and comfortable and when Fuji-san was not obscured by clouds, could see it from the room. However, being the second floor means your visuals will get invaded by a carpark, wires, trees etc. I booked thinking that although dinner was not included, breakfast was (as promoted on web). However, it turned out the 'offer' was for the room only. Definitely the least value-for money place i have stayed in. A friend chose to join me in the 11th hour and had to pay extra 6000 yen. The hotel is old and seems tired. Service was standard Japanese (meaning better than everywhere else perhaps) but pales in comparison to other places I have stayed in Japan.

10/10 Excellent

W Y R A, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay at mount fuji
Breakfast was excellent

6/10 Okay

Mallory, Gifu, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, amazing open air bath with view of Fuji
Very nice, very clean hotel, with kind and courteous staff. They have a number of public baths to choose from including some outdoor ones and one on the top floor with a great view of mt. fuji. There is also a kareoke bar right across the street. The only thing is that the restaurants are all about a 15 min walk away except for a few but those few are very expensive. So if you want to eat you are gonna have to walk a bit to get food. Only like a 15 min walk from kawaguchiko station too so it is pretty convienient. Also a very short walk to a sake brewery and a gem museum. Very nice. A little pricy though but the whole area is pricy.

10/10 Excellent

Rodolphe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and great view
we were here for family holidays , this Hotel has great view of Mont Fuji from Top floor public bath and some rooms , they have both indoor bath and open air bath for hire . Hotel staffs are very friendly and helpful. Price is reasonable . Please notice that is not very easy to get food after 7 pm in this neighbourhood .

10/10 Excellent

Jennifer, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The height of relaxation
We came for a one night stay to view the last of the Fujikawaguchiko Winter Fireworks and the hotel was amazing. There is a complimentary shuttle service to pick you up from the station upon arrival and our room was stunning, complete with our own personal onsen and traditional yukatas! They also have outdoor and indoor baths amongst beautifully manicured gardens for public use, along with extremely attentive staff. We couldn't have asked for anywhere better to end our Japanese holiday.

10/10 Excellent

Hong, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to enjoy the beauty of Fuji Mountain
Nice place to enjoy the beauty of Fuji Mountain. The staff is extremely nice and helpful. They picked us up from the train/bus station and brought us to the room, where you could see the mountain directly from the room window. The room is Japanese style, very comfortable. The 5th floor hot spring offers a great view of the mountain while relaxing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option by Lake Kawaguchi
It was better than expected! Nice, spacious room and bath on the top floor with gorgeous view of Mt. Fuji. I wish they had double/queen-seize bed rather than twin beds.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect stay for relaxing.

10/10 Excellent

Daniel, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely getaway from the city
very peaceful getaway from the city. the hotel staff was so super accommodating and welcoming. the hotel is located in a quieter part of the area - a short ways away from the side of the lake where it is tourist heavy. i really enjoyed the quiet and the private views of mt. fuji were fantastic!

10/10 Excellent

Yin Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jesus, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
The hotel was wonderful and the staff was extremely attentive. The public baths are separated for men and women and they provide every single toiletry and bathroom items you can think of. Because of the many outdoor and indoor public baths, people wonder around wearing a Yukata or Kimono. The hotel is located in a quiet neighborhood with just a few other businesses nearby. There are a few restaurants as well no more than 20 minutes on foot. The easy way from the train station is a long 20-30 minute walk through some steep areas and narrow roads. They have a courtesy shuttle in the morning and in the afternoon or you can arrange for a quick taxi ride at the station as well. The rooms are Japanese style with tatamis and both mattresses and chairs at floor level. The were very comfortable and the rooms were kept clean and seemed inviting. Our room had an amazing view of Mount Fuji. If you visit take advantage of the invigorating hot baths and walk around the lake area just a few minutes away. They were strict with the check in and check out times but extremely courteous at all times. I would go back again without thinking it twice.

8/10 Good

Julie, Singapore

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful staffs
I recently stayed 2 nights with my husband and 2 boys. It was a great experience from the start. When we arrived at Kawaguchiko Station, we approached the tourist help desk to ask for assistance on direction to the hotel. To our surprise, the hotel sent a van to pick us up from the station. We had a nice spacious room, with our own private onsen and a magnificent view of Mt Fuji. The front desk staff was great, friendly and helpful throughout our stay. The Japanese breakfast spread was good and generous. The only small downside was the hotel was located slightly off the main road and the nearest restaurant and convenience store was about 10 mins walk away. However the walk was a worthwhile walk as you will reach several restaurants, a 7-11 and a big supermarket called Agino.

8/10 Good

caitlin, sydney, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great way to see Fuji
We stayed here to experience traditional Japanese accommodation while also being in the perfect spot to see Fuji (as it was winter we were not able to hike it, so better to see it from a distance). Our room was tatami and had an incredible view of mt Fuji. The beds were extremely comfortable and the bathroom facilities were perfect. We had our own robes and towel sets to take advantage of the breathtaking onsen facilities. We also chose to have a traditional Japanese breakfast during our stay which was an incredible experience. While a little tricky to get to (a Shinkansen/JR. train to kawagachiko then an hour long bus trip up the mountain) it was worth it. I would recommend to anyone wanting to see Fuji from the comfort of their authentic and comfortable Japanese room.