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Reviews of Hotel Route - Inn Ebina Ekimae

3 out of 5
Hotel Route - Inn Ebina Ekimae
Ougicho 14-5, Ebina

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 293 reviews" "
Rating 8 - Good. 107 out of 293 reviews" "
Rating 6 - Okay. 29 out of 293 reviews" "
Rating 4 - Poor. 8 out of 293 reviews" "
Rating 2 - Terrible. 1 out of 293 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very convenient location
Stayed 6 nights in Mar 2024

8/10 Good

Evelyn Tinio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find,good staff,breakfast and clean room
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarara

Stayed 13 nights in Jan 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruben

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots are limited
Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2023

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options everyday. Helpful and friendly staff.
Stayed 13 nights in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast.
Stayed 1 night in Jul 2023

6/10 Okay

Takako

Business traveler
Liked: Cleanliness, staff & service
Near the Ebina Station
Stayed 1 night in May 2023

10/10 Excellent

eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Easy walk to train station
Stayed 12 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2023

8/10 Good

Noralene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near the 2 different malls, taxi and train station. Room’s very clean and has air purifier device. Amenities are appreciative as well as the good quality of toilet paper. Receptionist was too kind and smart for placing me as single visitor to a nice view from my window. Staff are gentle and welcoming. Although the sound of trains running can be heard from my room and no closet because it’s a business hotel, still they don’t matter as long as they keep the room cozy. Breakfast was okay too. All in all, I’m happy and feeling wanted to stay there again someday.
Stayed 3 nights in Dec 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, polite and helpful. The bath house was great.
Stayed 5 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022

4/10 Poor

Heidi

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
Reserved 2 rooms however during check in the rooms were located on different floors.
Stayed 6 nights in Dec 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trunk of our van was vandalized with markers
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fairly new, so everything is very clean and comfortable. The breakfast is better than average and the public hot spring is a nice amenity not available at many business hotels.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Little overpriced relative to other similarly situated hotels I’ve stayed at in the area
Stayed 1 night in Oct 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to LaLaPort shopping and transportation options. Well appointed with very nice Public Bath and a laundry facility. Rooms were laid out well. Staff extremely friendly and helpful. We really enjoyed this stay and plan on returning.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated very conveniently close to the train station and shopping areas with taxis and buses also readily available. The bath tub could use some grab bars for safety.
Stayed 15 nights in Feb 2019

10/10 Excellent

Chisato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very nice
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
駅に近く 買い物にも便利な場所で 助かりました
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Kenjiro

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and Quiet Hotel
It's overall a clean and comfortable hotel. Hotel worker prioritized business men before me waiting in line. Was given a room where construction was going on right outside so I wasn't sleeping after 7:30am or getting any privacy if I opened my window. Fast internet was slowed down when a Tour group came in to the point that it was useless. I went out to get Pocket Wifi. Other than that, it was a good place.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel in Ebina
The hotel is located near the Ebina train station (both JR Lines and Odakyu), about a 5 minute walk. The facility seems new and very clean. Pros: The rooms are slightly larger than the typical Japanese business hotel room, however not totally American-sized. There is a sento on the 2nd floor which is an added bonus for the area. They have an iron and ironing board for your use. Nearby new shops, restaurants and mall. Rooms have a small refrigerator. Cons: The beds and pillows are very hard. I was able to ask for a 2nd pillow. Check-in/out was a little disorganized but I attribute that to it being a new facility and I'm sure they'll work out the kinks. There is no English translation for the A/C remote so be prepared to use google translate. Overall, I'd recommend.
Stayed 4 nights in Mar 2018

8/10 Good

Ronald, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location
The room was small (fully opening and storing my two suitcases was awkward) but adequate for a single traveler. In addition, it was clean, well maintained and contained all the standard amenities. More importantly, the hotel was located next to a shopping mall and close to two train lines. The room fee also included a buffet style breakfast which was nice and coffee was available in the lobby for most of the day. The only thing that surprised me was the additional charge for making local calls...but considering the cost of the room and friendly staff I have no complaints. Finally, should I return to Japan, in the near future, I will certainly reserve a room in the same hotel.
Stayed 5 nights in Feb 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eric, Sasebo, Japna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minutes walk from Ebina/Odayku Station.
Typical Japanese style business hotel. All the standard accommodations: house slippers, Jinbei, refrigerator, small sitting area. The on-site onsen was a big plus, and it was very popular with guests.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location to train statio
The BIG other with this hotel are the beds. They are definitely Japanese, meaning rock hard. The staff was awesome though!

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海老名駅、海老名市民文化会館に近く大変便利、代満足です
Stayed 1 night in Mar 2024

8/10 Good

Michiko

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nobuaki

Liked: Cleanliness, staff & service, property conditions & facilities
良いホテル
Stayed 1 night in Apr 2024

6/10 Okay

Shinichi

Business traveler
Liked: Cleanliness, staff & service
夜もレストランを開店して欲しい
Stayed 1 night in Apr 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
大浴場が夜遅く、早朝も入れて良かった。
Stayed 1 night in Feb 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電車の音が夜遅くまでと早朝からかなり響きます それを除くと大変良かったです また泊まりたいと思います。 駐車場が台数少なく停め難いです。 有料Pが隣接なので安心ですが。
Stayed 1 night in Mar 2024

8/10 Good

カツエ

Liked: Cleanliness, staff & service, amenities
施設もお部屋も綺麗で広く、スタッフの方の方も親切で良かったです。
Stayed 1 night in Apr 2024

10/10 Excellent

ナオヤ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
３回目の利用です。 フロントの方はとても親切ですし、レストランの従業員もとても感じが良いです。 大浴場もとても気持ち良いです。 早割りとポイントを使って、７千円弱で泊まれて、とてもお得に泊まれました。
Stayed 1 night in Mar 2024

8/10 Good

Masanao

Stayed 1 night in Mar 2024

6/10 Okay

ひろこ

朝の旅人の湯はいつも貸し切りでとても気持ちの良いお湯です。 朝食は2パターンの繰り返しです。無料なので仕方ないかと… 宿泊者以外の利用は1100円ですがお勧めはできません スタッフの方は皆さん親切です。
Stayed 3 nights in Mar 2024