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Reviews of Ramada by Wyndham Drayton Valley

2.5 out of 5
Ramada by Wyndham Drayton Valley
2051 50th Street, Drayton Valley, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 266 reviews" "
Rating 8 - Good. 94 out of 266 reviews" "
Rating 6 - Okay. 22 out of 266 reviews" "
Rating 4 - Poor. 14 out of 266 reviews" "
Rating 2 - Terrible. 5 out of 266 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. The room was clean. The hotel was quiet. We really enjoyed the pool. 10/10
Stayed 1 night in Apr 2024
Response from Ryan Fynn on Apr 22, 2024
Heather,Thank you for sharing about your recent stay! I am pleased to hear you enjoyed our pool! We look forward to seeing you again!

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Ryan Fynn on Apr 9, 2024
Rebecca,Thank you for sharing about your recent stay! We hope to see you again soon!

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night before continuing on to Banff. We were impressed with the entire facility and the staff were super friendly on check in, gave us the quick check in orientation and were friendly and professional on exit. Would definitely stay there again, well done guys! Derek
Stayed 1 night in Apr 2024
Response from Ryan Fynn on Apr 8, 2024
Derek,Thank you for the amazing review! We look forward to seeing you again!!

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan Fynn on Mar 11, 2024
Haley, Thank you for sharing about your recent stay! We hope to see you again soon!

10/10 Excellent

David Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and seemed clean. Very friendly staff.
Stayed 1 night in Jan 2024
Response from Ryan Fynn on Jan 31, 2024
Thank You for your review! We hope to see you on your next trip to Drayton Valley.

8/10 Good

Alex

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryan Fynn on Jan 5, 2024
Thank you for sharing about your recent stay! We hope to see you again!

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and friendly. Rooms are nice, lots of room for parking.
Stayed 1 night in Dec 2023
Response from Ryan Fynn on Mar 4, 2024
Thank you for your review! We hope to see you again!

6/10 Okay

Kaila

Stayed 1 night in Dec 2023
Response from Ryan Fynn on Dec 16, 2023
Kaila, Thank you for sharing about your recent stay!We hope to see you again.

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ryan Fynn on Dec 8, 2023
Matthew,Thank you for the review! We hope to see you again!

8/10 Good

Tammy, olds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and quite.
Stayed 1 night in Oct 2023
Response from Ryan Fynn on Oct 13, 2023
Thank you for sharing about your recent stay!

8/10 Good

Amanda

Liked: Property conditions & facilities
Nice room and great breakfast
Stayed 1 night in Sep 2023
Response from Ryan Fynn on Sep 18, 2023
Amanda,Thank you for the review! We hope to see you again!

10/10 Excellent

Joe

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms, easy check in, friendly staff
Stayed 1 night in Sep 2023
Response from Ryan Fynn on Sep 18, 2023
Joe, Thank you for the great review!We hope to see you again!

10/10 Excellent

diane

Stayed 1 night in Jul 2023
Response from Ryan Fynn on Aug 14, 2023
Diane, Thank you for the review! We hope to see you again!

10/10 Excellent

brenda c, Edmonton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their breakfast truly is the best any where thankyou
Stayed 1 night in Jul 2023
Response from Ryan Fynn on Jul 17, 2023
Brenda,Thank you for the review! I am pleased to hear you enjoyed our breakfast!

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ryan Fynn on Jul 10, 2023
Diane,Thank you for sharing about your recent stay!We hope to see you again!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool and hot tub. Kids had a blast
Stayed 2 nights in Jun 2023
Response from Ryan Fynn on Jun 28, 2023
Michael,Thank you for sharing about your recent stay! I am pleased to hear you enjoyed the pool!Regards,Ryan FynnGeneral Manager

10/10 Excellent

Laurie

Stayed 1 night in Jun 2023
Response from Ryan Fynn on Jul 17, 2023
Laurie,Thank you for your review!

10/10 Excellent

Stanley

Stayed 1 night in Apr 2023
Response from Ryan Fynn on Apr 26, 2023
Stanley,Thank you for sharing about your recent stay! We hope to see you again soon!

10/10 Excellent

Marina

Stayed 1 night in Apr 2023
Response from Ryan Fynn on Apr 5, 2023
Marina,Thank you for sharing about your recent stay! We hope to see you again soon!

10/10 Excellent

Alexander

Stayed 1 night in Mar 2023
Response from Ryan Fynn on Apr 19, 2023
Alex,Thank you for the sharing about your recent stay!

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Chriss

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ladies to greet us and make us feel welcome!
Stayed 1 night in Jan 2023
Response from Ryan Fynn on Jan 9, 2023
Chriss, Thank you for the great review! We hope to see you again!

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk and hosts. Helped me fix my booking as I needed another night and fixed it so I didn't have to move rooms. Very courteous!
Stayed 1 night in Nov 2022
Response from Ryan Fynn on Nov 17, 2022
Kim,Thank you for the great review! We hope to see you again!

4/10 Poor

Nicole

Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2022
Response from Ryan Fynn on Nov 15, 2022
Nicole, Thank you for taking the time to review your stay. I hope the adjusted room rate was satisfactory to the disruption that you had during your stay.Regards,Ryan FynnGeneral Manage

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, good breakfast, unexpectedly quiet. The only drawback was the hot tub was just warm, but not very.
Stayed 1 night in Nov 2022
Response from Ryan Fynn on Nov 14, 2022
Alan,Thank you for your review! I apologize for the hot tub being cooler than usual. Our boiler went down earlier this past week and the parts arrived on Thursday. We hope to see you again!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Ryan Fynn on Nov 8, 2022
Thank you for the review! We hope to see you again!

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

brenda c, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our entire experience was a joy but the breakfast was over the top. Truly a delicious time in a great atmosphere. Thanks
Stayed 1 night in Oct 2022
Response from Ryan Fynn on Oct 24, 2022
Brenda,Thank you for the review! We look forward to seeing you again!

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Ryan Fynn on Sep 29, 2022
Darryl, Thank you for the review!We hope to see you again!Regards,Ryan FynnGeneral Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022
Response from Ryan Fynn on Sep 7, 2022
Michael, Thank you for the 10/10! We look forward to seeing you again!

8/10 Good

Raven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, my only issue was the Jacuzzi wasnt working
Stayed 2 nights in Sep 2022
Response from Ryan Fynn on Sep 6, 2022
Raven, Thank you for the review. I have had my team check and ensure the Jacuzzi is properly functioning.We hope to see you again.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean hotel
Stayed 2 nights in Aug 2022
Response from Ryan Fynn on Aug 29, 2022
Aaron,Thank you for the review! We hope to see you again.

4/10 Poor

Joanie, Innisfail

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff is ignorant and doesn’t listen. Won’t let me speak and cuts me off even with the error being their fault. I won’t recommend this hotel to anyonw
Stayed 2 nights in Jun 2022
Response from Ryan Fynn on Jul 2, 2022
A Pre-Authorization is placed on your card once you check in for the amount of your stay. Additional charges to your room result in an additional pre-authorization to cover the increased balance. Thank you for your review.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Ryan Fynn on Apr 4, 2022
Wendy, Thank you so much for the review! We hope to see you again! Regards, Ryan Fynn General Manager

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the bed.
Stayed 1 night in Mar 2022
Response from Ryan Fynn on Mar 21, 2022
Tammy, Thank you for sharing about your recent stay! Regards, Ryan Fynn General Manager

10/10 Excellent

Terry

Traveled with partner, Traveled with pets
Liked: Staff & service
Location and fellow hotel residents. We were travelling with two little puppies and there was so much space to roam for walks. The other guests were quiet as they were mostly oil field workers. We were all there to relax, be comfortable and sleep! We had a wonderful stay!!
Stayed 5 nights in Feb 2022
Response from Ryan Fyn on Feb 22, 2022
Terry, Thank you for taking the time to share about your recent stay! We hope to see you again on your next trip to Drayton Valley! Regards, Ryan Fynn General Manager

10/10 Excellent

Jake

Stayed 1 night in Jan 2022

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Ryan Fynn on Feb 4, 2022
Eva, Thank you for sharing about your recent stay! We hope to see you again! Regards, Ryan Fynn General Manager

6/10 Okay

Mark

Stayed 4 nights in Jan 2022

10/10 Excellent

Natasha

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a lower level room as our children wake up early and we didn't want to disrupt any other guests. We were quickly accomodated and moved to a room with 2 queens on the main floor (we booked 3 doubles). The pool, hot tub and waterslide are clean and seem to be maintained properly. There is a foosball table, pinball machine, multi arcade game and boardgames available for free. Lots to do for all ages! Beds and pillows are very comfortable. The room was perfectly clean. There were plenty of options for the included breakfast. Tables and breakfast area were all clean. Plenty of parking including spots to plug in during the Christmas cold snap. We stayed here with our 4 and 6 year old and we'll definitely be back!
Stayed 1 night in Dec 2021
Response from Ryan Fynn on Dec 30, 2021
Natasha, Thank you for taking the time to share about your recent stay! Our Pool & Games room are a hit for all ages! I am pleased to hear you enjoyed your stay! We look forward to seeing you again! Regards, Ryan Fynn General Manager

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities
Well appointed, clean rooms. Hot continental breakfast. Good amenities
Stayed 1 night in Dec 2021
Response from Ryan Fynn on Dec 13, 2021
Amanda, Thank you for sharing about your recent stay! We hope to see you again! Regards, Ryan Fynn General Manager

10/10 Excellent

Kendra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service was great, we also needed extra blankets for my duaghters comfort, and they camr right away with no issues. Great service and place!
Stayed 1 night in Dec 2021
Response from Ryan Fynn on Dec 6, 2021
Kendra, Thank you for sharing about your stay! We hope to see you again on your next visit! Regards, Ryan Fynn

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, we are here for a kids hockey tournament, they catered to the kids, kept the pool and games room open late for them and made the games free for the kids. And best bed pillows in NHL history, like sleeping on a cloud.
Stayed 1 night in Dec 2021
Response from Ryan Fynn on Dec 6, 2021
Peter, Thank you for the great review! We hope to see you again on your next tournament in Drayton Valley! Regards, Ryan Fynn General Manager

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ryan Fynn on Nov 30, 2021
Michelle, Thank you for taking the time to share about your recent stay! We hope to see you again!

10/10 Excellent

Nathan

Stayed 1 night in Nov 2021

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2021
Response from Ryan Fynn on Oct 21, 2021
Stephanie, Thank you for taking the time to review your recent stay! Regards, Ryan Fynn General Manager

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One major issue with this property- their adherence to COVID masking protocols. Staff at the front desk had their masks down and only pulled them up as you approached them. Thankfully the ladies serving breakfast were more diligent and wore masks all the time. There are numerous guys working staying at this hotel - their ignorance and arrogance to COVID prevalent - no masks and no respect for space. The staff did not remind them to mask up and I get it policing a government policy would be exhausting. There is one place the hotel should be drawing the line… the breakfast bar. It is not fair to me and my family that those guys are able to use the breakfast bar and put us at risk. Management needs to make a change here!
Stayed 1 night in Oct 2021
Response from Ryan Fynn on Oct 12, 2021
Lisa, Thank You for sharing about your recent stay.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip and accommodation was great. I did find the bathtub slippery and no hand holds. Made me very nervous.
Stayed 1 night in Oct 2021
Response from Ryan Fynn on Oct 4, 2021
Barb, Thank you for taking the time to share about your recent stay! We hope to see you on your next visit to Drayton Valley! Regards, Ryan Fynn General Manager

8/10 Good

Marc and Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kept very clean
Stayed 1 night in Sep 2021
Response from Ryan Fynn on Sep 20, 2021
Thank you for taking the time to review your recent stay!