Dolna Mitropoliya Vacations from ￥239,028

Nice room. Central and easy to get to all the tourist attractions.

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

Overall is above average comparing to the price. But the area around the hotel Don't feel very safe.

Overall, the hotel was decent. I have had much better experience with Westin in the past. Lot of services were not available or not working. Ice machines, water stations were not working. Staff was decent. I may try and find a better place just because of amenities malfunction.

Awesome but they’ll scam you for the drinks and mini fridge. You can’t move something even by accident or they’ll charge you. It also doesn’t have prices and one water is $10. A soda is $12, a mini alcoholic drink is $25. Insane