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Reviews of Sofitel Legend Old Cataract Aswan

5 out of 5
Sofitel Legend Old Cataract Aswan
Abtal El Tahir Street, Aswan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 306 out of 354 reviews" "
Rating 8 - Good. 31 out of 354 reviews" "
Rating 6 - Okay. 11 out of 354 reviews" "
Rating 4 - Poor. 2 out of 354 reviews" "
Rating 2 - Terrible. 4 out of 354 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic place filled with historical and majestic vibes. Everything was great. Food was delicious. The piano player at 1902 restaurant at dinner was phenomenal playing um Kalthoum and other classic Arabic music. Really memorable. The staff is polite and extra kind and gracious. The wooden stairs were not so clean and had webs at some corners.
Stayed 1 night in Apr 2024
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,Bonjour Thank you for choosing Sofitel Legend Old Cataract Aswan and sharing your experience. We are delighted to hear that you enjoyed the historical and majestic vibes, delicious food, and phenomenal piano performance at the 1902 restaurant. Your kind words about our polite and gracious staff are truly appreciated. We have duly noted your feedback about the cleanliness of the wooden stairs and will address it promptly. Thank you again for sharing your experience & looking forward to welcoming you back to our hotel again.Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Excellent

Samira

Stayed 1 night in Apr 2024

10/10 Excellent

Margret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on the Nile.
Stayed 2 nights in Mar 2024
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Landon B.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a most luxurious hotel with large rooms with balconies, huge bath. And the bed is the softest--like sleeping on a cloud. Love the public spaces. A gem to be found in Aswan on the Nile. The food was only ok. But the service was great. We had the most expensive martini I have ever had at the bar! $42! But I would still return if in Aswan.
Stayed 2 nights in Feb 2024
Response from Mariam Abdulrahman on Mar 22, 2024
Dear Valued Guest,BonjourThank you for choosing Sofitel Legend Old Cataract Aswan and sharing your experience. We are delighted to hear that you enjoyed our luxurious rooms, comfortable beds, and excellent service. Your feedback on the food is duly noted. It's a pleasure to know that you found our hotel to be a gem in Aswan. We look forward to welcoming you back in the future. Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

aly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and grand facilities with excellent service.
Stayed 2 nights in Jan 2024
Response from Mariam Abdulrahman on Jan 11, 2024
Dear Valued Guest,BonjourThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Ariane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical setting right on the Nile! Beautiful and historic building, fabulous swimming pool and spa for relaxing (highly recommend Donya at the spa for massages and body scrub), fantastic restaurants (3), and the staff was so friendly and attentive. We spent New Year’s Eve and 6 days before on the property and it was a magical vacation. Visits of historic sites in the mornings and then relaxing by the pool in the afternoons. Perfect vacation
Stayed 6 nights in Dec 2023
Response from Mariam Abdulrahman on Jan 11, 2024
Dear Valued Guest,BonjourThank you for choosing Sofitel Legend Old Cataract Aswan for your recent vacation and for taking the time to share your experience with us. We are delighted to hear that you had a magical vacation and enjoyed our beautiful and historic building, fabulous swimming pool and spa, and our friendly and attentive staff. It's great to know that you had a perfect vacation, balancing visits to historic sites with relaxation by the pool. We appreciate your kind recommendation of Donya at the spa for massages and body scrubs. We hope to welcome you back again soon for another memorable stay.Warm regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and of course the unbeatable view of nile!
Stayed 1 night in Dec 2023
Response from Mariam Abdulrahman on Jan 3, 2024
Dear Valued Guest,BonjourThank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan!It truly is a delight to read that you have enjoyed your stay with us.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 2 nights in Dec 2023
Response from Mariam Abdulrahman on Jan 3, 2024
Dear Valued Guest,BonjourThank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan!It truly is a delight to read that you have enjoyed your stay with us.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Prasanna

Stayed 2 nights in Sep 2023
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this Historical hotel so look over the Niles, to experience a part of history, and also to enjoy a bit of luxury in a classy way. This hotel meets all of our expectation. About the only negative thing is that's a bit far from the airport, and haggling with the local taxi driver requires way too much effort.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel, the staff, and the service. I will always choose this location when I am visiting Aswan.
Stayed 2 nights in Sep 2023
Response from Mariam Abdulrahman on Apr 23, 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved his hotel. I wished we stayed longer. Such a dreamy hotel next to the Nile River. Safe, Clean and staff was friendly.
Stayed 2 nights in Aug 2023
Response from Mariam Abdulrahman on Aug 28, 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations. The entire team look forward to welcoming you back to your home again soon for another magnifique stay.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly magnificent with spectacular view
Beautiful room with incredible view. Marina from Guest Relations was fabulous, organised a special cake for my husbands birthday which was most appreciated. Housekeeping and room service staff were lovely and helpful. Fabulous service from the bar staff. Gorgeous hotel full of history and beautifully renovated. We will definitely be back.
Stayed 2 nights in Aug 2023
Response from Mariam Abdulrahman on Aug 28, 2023
Dear Valued Guest,Bonjour! Thank you very much for choosing Sofitel Legend Old Cataract Aswan.We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Marina is so grateful to have been mentioned personally. Thank you for your kind feedback, and we are looking forward to welcoming you back soon for another magnifique stay with us. Sincerely,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++Hotel
Stayed 1 night in Jul 2023
Response from Mariam Abdulrahman on Jul 20, 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, property conditions & facilities
super
Stayed 1 night in Jun 2023
Response from Mariam Abdulrahman on Jun 24, 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Faith, Greenwich

Stayed 1 night in Jun 2023
Response from Mariam Abdulrahman on Jul 20, 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with every modern convenience
We had a wonderful time staying in the Old Cataract Hotel. The hotel was beautiful, excellent amenities with very friendly and helpful staff. I would highly recommend staying there if you have a chance.
Stayed 2 nights in May 2023
Response from Mariam Abdulrahman on Jun 24, 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations.We are looking forward to welcoming you back to Sofitel Legend Old cataract Aswan ensuring you a magnifique stay.Best Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Dirar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious hotel with a great value for money
Stayed 3 nights in May 2023
Response from Mariam Abdulrahman on May 12, 2023
Bonjour Dirar,Thank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had multiple bookings for this property and both were great. Our first was in the original building with a garden view. The rooms are older but very well maintained so they don't feel old or dated in any way, plus they are quite large. Staying in this building is very convenient for dining as all the restaurants but the Egyptian grill are here including the breakfast buffet. Our second booking had us in the newer building with a Nile view. This room was amazing, pretty much apartment size and the balcony was quite large with AMAZING views of the Nile and sunset. Of the two I would definitely choose the newer building rooms as my favorite but both were great. Staff at the hotel were fantastic. Breakfast was delicious but doesn't have any serving stations like a buffet, so no eggs. Dinners were just okay. Their food seems to cater to elderly British tastes. The best of the restaurants was the Egyptian one at the newer building. All that said the stay was amazing and by far the best hotel in Aswan.
Response from Mariam Abdulrahman on Apr 30, 2023
Dear Jeffrey,Bonjour Thank you so much for taking the time to provide our hotel with such wonderful feedback!It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us.I would like to highlight that the eggs in breakfast are available upon request.Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay.Warm regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Julius, Bethesda

Stayed 1 night in Apr 2023
Response from Mariam Abdulrahman on Apr 30, 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Possibility the best Hotel I've stayed in world wide. Everything excellent. Service, room, food, views, ambiance all contribute to making the Old Cataract a must stay five star hotel.
Stayed 3 nights in Mar 2023
Response from Mariam Abdulrahman on Apr 16, 2023
Dear Valued Guest,BonjourThank you for the time you spent to share your feedback on your recent stay at our Sofitel Legend Old Cataract, to be considered as one of the best hotels you stayed at is certainly high praise.We are looking forward to welcome you again to our hotel ensuring you another mesmerizing experience with usBest Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Alan

Stayed 2 nights in Feb 2023
Response from Mariam Abdulrahman on Apr 16, 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the middle of a chaotic area on the Nile. I can't say enough good things about this hotel and it's staff. This is a top notch place to stay exceeding all of my expectations. The location is terrific, the rooms are oversized in the new wing, and boats are docked right at the hotel for taxi rides up the river. The ambiance is romantic and relaxing, with a spa on site. I will return to this one!
Stayed 1 night in Feb 2023
Response from Mariam Abdulrahman on Apr 16, 2023
Dear Tamara,Bonjour Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic oasis with amazing staff! The hotel is beautiful and the staff are warm and helpful. I highly recommend this resort.
Response from Mariam Abdulrahman on Aug 28, 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations. The entire team look forward to welcoming you back to your home again soon for another magnifique stay.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Excellent

aisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical place
This place makes you feel like royal from the minute you arrive Those people know how to pamper you The view is amazing
Stayed 1 night in Mar 2022
Response from Mariam Abdulrahman on Mar 26, 2022
Dear Valued Guest, Bonjour Thank you so much for taking the time to provide our hotel with such wonderful feedback! We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you a magnifique stay with us. Best Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Salwa Wasfi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Outstanding Experience, Hotel is amazing, Location and Views are breath taking, Historical and luxurious rooms with great view from the balcony, Staff is very attentive, polite, Dinning options are excellent, easy access to different attraction sites, Boat access from the hotel was extremely convenient. This was an outstanding experience, I really encourage everyone to go through it.
Stayed 3 nights in Jan 2022
Response from Mariam Abdulrahman on Jan 31, 2022
Dear Valued Guest Bonjour! Thank you very much for choosing Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Laila, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Everything about our stay was perfect
Stayed 2 nights in Jan 2022
Response from Mariam Abdulrahman on Jan 17, 2022
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Sabry, Dedham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and excellent service.
Stayed 2 nights in Jan 2022
Response from Mariam Abdulrahman on Jan 17, 2022
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Sameh, Dedham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and scenery was amazing. All the staff were very helpful and welcoming. I highly recommend going to this hotel.
Stayed 3 nights in Jan 2022
Response from Mariam Abdulrahman on Jan 16, 2022
Dear Valued Guest, Bonjour It truly is heart-warming to read of our valued guests stays and how our passionate team create only memorable moments for them. We would love to welcome you back to Sofitel Legend Old Cataract Aswan for another wonderful stay with us. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Old Cataract is pricey but so lovely. The history of the place adds to the charm and sense of going back in time. The rooms we had were beautiful and huge. The staff is friendly and helpful, though we did have a few issues with service at the restaurants. I believe it was more a language issue than anything else though. We loved our stay here and highly recommend the splurge!
Stayed 2 nights in Dec 2021
Response from Mariam Abdulrahman on Dec 22, 2021
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manager

6/10 Okay

Akeem K

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel Is Beautiful, Service Is Inconsistent
First, I'd have to say that the Sofitel Legend Old Cataract is just a beautiful hotel. Maybe the best views in all of Aswan. With that being said, the service and experience was not 5-star. Check-in was a bit awkward. I was working remotely during my stay and the wi-fi was inconsistent, the child seats need to be replaced and some meals were flavorless. Overall, some of the staff just need better training and general ettiqutte to work within the tourism industry. Some staff assumed that because we could "pass as local", or, don't look like their typical guests they serve, that that somehow invalidated our right to a 5-star experience. It hurts because you see other guests who look different receiving 5-star service that matches thr aesthetic of the hotel. I do commend management for trying to resolve some issues we had, because they did to a degree. We even got complimentary 5 hour extension on our stay and dinner was covered on the 3rd night. However, in the unlikely event that we return to Egypt, it won't be at the Sofitel Legend Old Cataract.
Stayed 2 nights in Nov 2021
Response from Mariam Abdulrahman on Dec 5, 2021
Dear Valued Guest, Bonjour First and foremost, let me thank you for choosing Sofitel Legend Old Cataract to spend your vacation. We appreciate your valuable feedback and sincerely would like to thank you for your comments and observation during your stay. Rest assured that your valuable comments were noted and circulated to the departments concerned; whereby necessary commitment were made to ensure that these incidents will not reoccur in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I hope we will have an opportunity to demonstrate our commitment and regain your confidence in Sofitel Legend Old Cataract Aswan services in the near future. Best Regards Mariam Abdulrahman Assistant Guest Experience Manager

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Terrible Food/Service, Sofital Legend Old Cataract
The food & service at The Sofitel Legend Old Cataract Hotel, Aswan, Egypt was poor. We arrived after a long day of travel not having eaten. We ordered a margharita pizza. It came not cooked fully, dough with melted cheese. The other food was terrible and then the servers did not come back to the table with the bill. We had to go to the counter adjacent the pool to ask for the bill.
Stayed 1 night in Nov 2021
Response from Mariam Abdulrahman on Dec 4, 2021
Dear Valued Guest, Bonjour Thank you for taking the time to tell us about your experience at the Sofitel Legend Old Cataract Aswan. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Excellent

Sameh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Mariam Abdulrahman on Dec 4, 2021
Dear Valued Guest, Bonjour Thank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcome you back to our hotel again in the near future. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manage

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best tour and best hotel in Egypt!
Had a fabulous holiday staying at the old cataract, this hotel was recommended by my travel agency (Go Luxor Tours) and i couldn't be any happier! Great friendly staff, fast check in process, good food and AMAZING Nile view from the new wing! it was my dream watching the Nile from my balcony and i couldn't ask for a better view I toured Egypt (Cairo, Luxor and Aswan) with a local agency called Go Luxor Tours (www.goluxortours.com), they were very efficient, punctual and always on time, brand new cars with great ac (which is a must in Egypt's hot weather) and friendly guides who speak fluent English! Ask for Mike's help and organization...it will be your best holiday ever because of him. Thanks guys for such fabulous, unforgettable holiday!
Stayed 2 nights in Oct 2021
Response from Mahmoud Fathy on Oct 21, 2021
Dear Valued Guest Bonjour The team at Sofitel Legend Old Cataract Aswan are so incredibly proud to read your review. We are so thankful for you taking the time out of your day to provide our team with this exceptional feedback. It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us . We are incredibly lucky to have such talented, passionate, eager and engaging team members throughout the Hotel. Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Mahmoud Fathy on Oct 16, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Sarshar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property and the service was amazing. The cleanliness alone was really impressive. Every single person we interacted with was incredibly kind and helpful. Don’t think twice and book here. The only destination in Aswan.
Stayed 2 nights in Sep 2021
Response from Mahmoud Fathy on Oct 3, 2021
Dear Valued Guest Bonjour The team at Sofitel Legend Old Cataract Aswan are so incredibly proud to read your review. We are so thankful for you taking the time out of your day to provide our team with this exceptional feedback. We are so thrilled to read of your enjoyable stay with us . We are incredibly lucky to have such talented, passionate, eager and engaging team members throughout the Hotel. Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous hotel. You must stay here, we loved it so much we have booked again for the following week upon our return to Aswan after our Nile cruise.
Stayed 2 nights in Aug 2021
Response from Mahmoud Fathy on Sep 4, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Mahmoud Fathy on Sep 4, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Mahmoud Fathy on Sep 4, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

ZOE

Stayed 1 night in Aug 2021

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only wished we stated longer
We loved everything about this hotel. Our room with a view of the Nile was amazing. The room service and good was excellent. The property is gorgeous.
Stayed 1 night in Aug 2021
Response from Mahmoud Fathy on Aug 21, 2021
Dear Valued Guest Bonjour Thank you for taking the time to provide us with valuable feedback in regards to your recent stay at Sofitel legend Old Cataract Aswan. It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us . Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Ossama Sayed was exceptional in regards to the service & welcome I received in this beautiful 5 star palace on the Nile in Aswan, Egypt. Every detail has been meticulously attended to: the beautiful rooms, the swimming pool & docks - but the service is what sets this apart from any other hotel in all of Egypt! Thank you Mr. Ossama, Hossom & all the wonderful staff for a wonderful staY at your magnificently run hotel, well done! I know I will return here again! It’s beautiful… Ricardo
Stayed 1 night in Jul 2021
Response from Mahmoud Fathy on Jul 29, 2021
Dear Valued Guest Bonjour The team at Sofitel Legend Old Cataract Aswan are so incredibly proud to read your review. We are so thankful for you taking the time out of your day to provide our team with this exceptional feedback. We are incredibly lucky to have such talented, passionate, eager and engaging team members throughout the Hotel. Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back to your home again soon for another magnifique stay. Until then, wishing you only the best, joy & happiness. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
The hotel and the grounds were absolutely amazing. I couldn't give it any higher of a review. Wonderful staff, great pool and wonderful views. Highly recommended.
Stayed 2 nights in Jun 2021
Response from Mahmoud Fathy on Jul 7, 2021
Dear Valued Guest Bonjour Thank you for taking the time to provide us with valuable feedback in regards to your recent stay at Sofitel legend Old Cataract Aswan. It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us . Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not possibly give this Hotel a higher review. I want to travel back to Aswan, just so that I can stay here again. The staff was amazing, the food was amazing and the customer service was above reproach! *****AMAZING*****
Stayed 3 nights in Jun 2021
Response from Mahmoud Fathy on Jul 7, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had an amazing stay and enjoyed your visit at our hotel. We are very pleased to read that the hotel ambassadors were instrumental to anticipate your needs & made your stay memorable. I’m sure that our entire hotel ambassadors enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you another magnifique journey with us. Best Regards Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Mahmoud Fathy on Jul 7, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel by a long shot
Amazing hotel, staff was extremely nice and helpful…. Honestly best hotel I’ve stay at in a long time!
Stayed 1 night in Jun 2021
Response from Mahmoud Fathy on Jun 19, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had an amazing stay and enjoyed your visit at our hotel. We are very pleased to read that the hotel ambassadors were instrumental to anticipate your needs & made your stay memorable. I’m sure that our entire hotel ambassadors enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you another magnifique journey with us. Best Regards Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Jaeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great hotel and rooms are big.
Stayed 1 night in Jun 2021
Response from Mahmoud Fathy on Jun 19, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021
Response from Mahmoud Fathy on Jun 19, 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager