8/10 Good
Linda
May 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Mildly outdated but facilities were fine. I was surprised there were washing/dryer machines available to hotel guests. Walls were a bit thin and/or guests next door to me were very loud. Thankfully the guests next door started to calm down at a reasonable time (around 10:30 PM).
I think I had two issues with my hotel room. There was no way for me to turn on the shower. I suppose I could have complained but the shower issue wasn’t much of a problem. I do wish the hotel management would but an extra security measure to the connecting door to my room, similar to the Marriott’s version of a deadbolt to keep the front door closed for safety reasons.
My main problem is with the staff at this location. Front staff was fine so no problem. Some staff members (2 in the gift shop and a guy in security) had a major attitude problem and they acted like they were doing me a favor instead of doing their jobs. Then these same 3 staff members felt entitled to a thank you for their bad attitudes.
I found that the parking staff members were actually very friendly and more helpful and way more kind then the 3 problem staff members.
Linda
Stayed 4 nights in May 2024