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Rating 10 - Excellent. 714 out of 1006 reviews" "
10 - Excellent
714
Rating 8 - Good. 191 out of 1006 reviews" "
8 - Good
191
Rating 6 - Okay. 61 out of 1006 reviews" "
6 - Okay
61
Rating 4 - Poor. 24 out of 1006 reviews" "
4 - Poor
24
Rating 2 - Terrible. 16 out of 1006 reviews" "
2 - Terrible
16
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Chaslyn
Traveled with family and small children, Traveled with partner, Traveled with family
Everything was amazing. Pool was a big hit with the kids and husband lol. Room was nice and they have a full kitchen which helps minimize food costs by being able to cook breakfast ,lunch and dinner. Cant wait to stay here again
Thank you for your review. I am sorry we did not fulfill your expectations during your stay with us. We hope for a future opportunity to provide a much more satisfying experience. We wish you well on your future travels.
Property is nice and clean employees very nice the only bad is this is the first resort where I stayed that check out is at 10am . Everywhere else is at 11am with some even at 12am
Julio
Stayed 10 nights in May 2024
Response from Noe on May 22, 2024
Thank you again for choosing to stay with us, and we hope to host you again soon!
The location was beautiful and the staff was very friendly. Convenient location if you want to explore various parts of the island. Lots of places to walk with on the property.
Timothy
Stayed 7 nights in May 2024
Response from Teresa Gonzalez on May 19, 2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!
Free parking, multiple pools/hot tub, restaurant on site, live entertainment and more than efficient amenities in the room including a kitchen and washer/dryer. My most favorite resort I have ever stayed at. Truly a gem!
Marianne
Stayed 1 night in May 2024
Response from Noe on May 15, 2024
Thank you for choosing to stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.
It was pretty nice. Staff were not very friendly and accomodating except the 2 guys from the bistro, the server and the bar tender. We bought a timeshare from Kama. She was awesome. We would prefer to go back to Maui or Oahu. Hard to
Find an access to the ocean there, although i expected that but not that bad😂.
Edwy Michael
Stayed 7 nights in May 2024
Response from Teresa Gonzalez on May 13, 2024
Thank you so much for your feedback. We wish you well on your future travels.
8/10 Good
Debra N Leward
Traveled with family
May 11, 2024
Liked: Cleanliness, staff & service
A beautiful set up. Was able to watch the sunrise everyday we was there. If we had any concerns about anything they was very responsive.
Our ice maker never worked nor did my sister in law's.
They should consider getting new coffee makers. Only because all the words on the buttons have been rubbed off.
Debra N Leward
Stayed 3 nights in May 2024
Response from Teresa Gonzalez on May 13, 2024
Thank you so much for your feedback. We wish you well on your future travels.
Access to all the Hilton pools was awesome. The text concierge was very convenient. Spacious rooms. Overall a great stay
Nicholas
Stayed 2 nights in May 2024
Response from Teresa Gonzalez on May 11, 2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!
8/10 Good
Jing
May 10, 2024
Jing
Stayed 1 night in May 2024
Response from Teresa Gonzalez on May 13, 2024
Thank you so much for taking the time to rate our property. We wish you well on your future travels.
6/10 Okay
Peter J, Brooklyn
May 8, 2024
Disliked: Staff & service
Peter J
Stayed 6 nights in Apr 2024
Response from Lota on May 10, 2024
Thank you for your response
10/10 Excellent
Guishu Kris
Traveled with family
May 7, 2024
Liked: Cleanliness, staff & service
It would be easier to have car next time.
Guishu Kris
Stayed 2 nights in Apr 2024
Response from Noe on May 9, 2024
Thank you for the feedback regarding your stay with us. It's great to hear the experience of our guests. We look forward to your visit with us again.
Love the adult only pool. It’s so relaxing and quiet. There’s an awesome area for families with lots to do for the kids. Also, happy that they updated the pool furniture on the adult side. Family side could use some new loungers. Spa, pools, and plunge very clean as well as restrooms and grounds. Beautiful setting. It can get windy. We had a couple hiccups at checkin but they were resolved quickly and we were extended a late checkout. So all in all it was a great weekend!
Raymond
Stayed 2 nights in May 2024
Response from Noe on May 9, 2024
Aloha and thank you for your review. We appreciate you sharing your stay experience with us. We strive to exceed the expectations of our guests and it’s clear we fell short of that mark during your visit. We hope for a future opportunity to provide an improved overall experience.
Thank you for your review. t’s such a great feeling to hear what a wonderful experience you had during your stay with us. We appreciate your patronage and will certainly look forward to your next visit with us.
Thank you for your feedback and 5-star review. It is great to hear what a wonderful stay you had and that overall, you enjoyed the amenities and our property. We look forward to welcoming you back again.
Mahalo for sharing your review regarding your stay experience here at Kings' Land. We truly value your feedback and it’s wonderful to know you enjoyed your stay with us. Thank you for choosing to visit with us. Mahalo Nui Loa!
This place was amazing. The property itself was impressive. Starting with check in, the staff were very nice and helpful with how to make the most of stay. The accomodations were clean and comfortable. The pool area and the whole resort felt like paradise and would definitely come back for another stay.
Sumit
Stayed 1 night in Apr 2024
Response from Teresa G on May 4, 2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!
Thank you for sharing your recent experience here at Kings' Land. We truly value your feedback and it’s so wonderful to know you enjoyed your stay with us. Thank you for choosing to visit with us this stay and we look forward to welcoming you back again. Mahalo Nui Loa!
My experience at the hilton grand kingclub.......was amazing one of my all time moments in my life. The lanei was my favorite spot in my deluxe suite. Bbq was very pleasing for some good food. Pools were amazing and walkable loved our late night swims and vollyball with the fam. And my sister who had anther suit was close to or room, for my neices and nephews to go to and from. Safely. :) i will come back only complaint was now jets in my amazing tub. Other that best dayz evvvveeerrrr. Happy wilks/Neal/hernandez/plus Spencer future bil.2024 oregonians.
lisa anne
Stayed 7 nights in Apr 2024
Response from Lota on Apr 28, 2024
Thank you so much for your comments.
10/10 Excellent
Julia
Traveled with family and small children, Traveled with partner, Traveled with family
Our family’s favorite place for a staycation! The kitchen, washer, and dryer makes it so convenient and homey. Absolutely love the pool, as my kids range from toddler to teen, there is a place at the pool for all of them to enjoy!
The rooms are very outdated and need a lot of remodeling. Small bedroom is actually with no windows, because you have to keep it close with wood panels all the time. The cleaning of the room was poor, the furniture, windows and light switches were dirty. The only thing we really liked was the swimming pool. The staff was mostly nice and helpful.
Svetlana
Stayed 4 nights in Mar 2024
Response from Teresa Gonzalez on Apr 7, 2024
Thank you for choosing to visit with us. My apologies for not meeting your expectations. We appreciate your feedback.
Beautiful setting in a nice location and grounds that are kept immaculate. The rooms are outstanding, with a nice master bedroom and a huge bathroom. Liked the shared barbecue area at each building. The pools were amazing with great options for families with kids and an adults only area.
Only negatives would be the overall cleanliness of our room and the lack of restaurants/ bars and eating options on such a huge property. Seemed really ridiculous that nothing is open past 6 pm (not even the hotel bar!) Getting around also posed a bit of a challenge. You need to have a car to get around quickly from place to place, otherwise, be prepared to do a lot of walking.
Jason Jean
Stayed 6 nights in Mar 2024
Response from Teresa Gonzalez on Apr 7, 2024
Thank you so much for your feedback. We wish you well on your future travels.
The staff was amazing and were easy to access via text. The shuttle was nice, but we had a rental car and it was easy to validate parking at the Hilton Waikoloa Resort, so we ended up driving down there. The pool was nice. We were there early and they let us use the pool as they were getting our room ready. Great location - there is a nice market nearby and it's great that the room had a full kitchen.
Shelby
Stayed 4 nights in Mar 2024
Response from Teresa G on Mar 24, 2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!
10/10 Excellent
Lucas
Traveled with family and small children, Traveled with family
Great service and beautifully maintained property. The gym was surprisingly well equipped and the pools and hot tub were awesome for kids. Would love to stay here again.
Stephen
Stayed 4 nights in Mar 2024
Response from Teresa G on Mar 22, 2024
We want to Thank you for taking the time to share your recent experience with us and are glad you overall enjoyed your stay with us. Our company values really emphasize giving exceptional customer service and we love hearing our guest and owners’ stories along with how much they've enjoyed their stay. Thank you for choosing to stay with us on this visit and we look forward to welcoming you back home again soon!