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Reviews of Shinjuku Washington Hotel Main

3.5 out of 5
Shinjuku Washington Hotel Main
3-2-9 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

8.0

Very Good

Rating 10 - Excellent. 606 out of 1656 reviews" "
Rating 8 - Good. 580 out of 1656 reviews" "
Rating 6 - Okay. 268 out of 1656 reviews" "
Rating 4 - Poor. 131 out of 1656 reviews" "
Rating 2 - Terrible. 71 out of 1656 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024

6/10 Okay

Joshua

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Nelia, Carson

Traveled with family
Liked: Staff & service, property conditions & facilities
Theres a lot of choices for dine in within the hotel and there’s 2 convenient store. The staff are polite and nice
Stayed 1 night in May 2024

8/10 Good

MIIKO

Reasonable price
Stayed 1 night in May 2024

8/10 Good

aiwen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

BOON KHANG

Liked: Cleanliness, staff & service, property conditions & facilities
Got to walk to station
Stayed 2 nights in Apr 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whist the property is located literally at Shinjuku, it takes around 15 minutes walk from the JR Shinjuku station to the hotel via a very long underground tunnel. If you have your travel by JR/metro during your stay in Tokyo, you may wish to carefully consider if the actual location of the hotel is the most convenient to you among lots of choices. Other than that the hotel is nice.
Stayed 3 nights in May 2024

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shinjuku station
Stayed 5 nights in Apr 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shinjuku !
Stayed 1 night in Apr 2024

10/10 Excellent

finn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel nothing special good size for the area
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small, which is normal in Japan hotels. Central air conditioning not turned on. Room was quite warm and we could only control speed of fan, not temperature. Hotel has 2 convenience stores and a few restaurants. Location is great. Walking distance to shopping, train stations, restaurants. Would stay here again!
Stayed 11 nights in Feb 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small and clean. the breakfast is great too!
Stayed 1 night in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was within walking distance of the shinjkuk station with underground access making it very convenient. plenty of dining options in the area and less crowded than kabukicho (higashi shinjuku).
Stayed 4 nights in Apr 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Laymi

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, service and safety place
Stayed 7 nights in Apr 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but typical for Japan. Comfortable beds.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christiaan, Washington

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the ease of walking to various sites in Shinjuku from the hotel and I loved all the dining options in the mall underneath the hotel.
Stayed 5 nights in Apr 2024

8/10 Good

Wilma, Bayamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Caonabo, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Shelley

The single room is small. However, the A/C works great and the staff was very courteous and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay at Shinjuku Washington. Good location. Room a bit on the small side though.
Stayed 4 nights in Apr 2024

8/10 Good

Maria, Highland lakes

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to railway, very nice and attentive staff. Room was very small
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The underground passage to shinjuku station is a huge convenience!
Stayed 2 nights in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very compact which can be a challenge for us westerners (US) especially if overpacked but everything else was really lovely and the staff were very helpful and accommodating On a return visit I would really review the various dining options but the Manhattan room breakfast buffet was especially outstanding
Stayed 3 nights in Apr 2024

6/10 Okay

imtiaz

Traveled with partner
Liked: Cleanliness, staff & service
The bed was quite hard and even the larger room was small. Bathroom was the size you get in cruise line.
Stayed 3 nights in Apr 2024

8/10 Good

Luiz, HOLLYWOOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff.
Stayed 2 nights in Apr 2024

8/10 Good

Hiu Fai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location. Reasonable price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a three star hotel 15mins walk from the bright lights if Shinjuku and it’s fantastic transport connections to the rest of Tokyo and beyond! Small rooms but it’s Tokyo. Highly recommended! Cheers N
Stayed 1 night in Apr 2024

6/10 Okay

Constance, San Francisco

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My kids and I were there the end of March and The room was stuffy. The windows didn’t open and the air conditioning was set so that it couldn’t go very low. The air was much cooler outdoors than in the rooms.
Stayed 7 nights in Mar 2024

8/10 Good

Yun, Johns Creek

Traveled with family
Liked: Cleanliness
ok
Stayed 1 night in Apr 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access to various places. The bathroom was small & very similar a cruise ship bathroom. Restaurants & convenient stores all on property.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Would highly recommend

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. My favorite hotel to stay at whenever I am in Tokyo
Stayed 1 night in Apr 2024

4/10 Poor

Kelvin

Disliked: Staff & service, property conditions & facilities
Not cleanly as there was an edamame seed on the floor prior to my arrival.
Stayed 1 night in Apr 2024

4/10 Poor

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Apr 2024

2/10 Terrible

Dong Young, Wilmette

Traveled with family
Disliked: Staff & service
Unkind staff Small room Long waiting elevator
Stayed 4 nights in Apr 2024

4/10 Poor

Timoteo, Falls Church

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was so tiny, you could not even walk between the bed and the table. There are no drawers to store your clothes. There is no closet. Your suitcase is your clothes storage.
Stayed 4 nights in Apr 2024

6/10 Okay

D-T

Traveled with family
Liked: Cleanliness, staff & service
We like the convenient location of the hotel being in close proximity to public transportation, shopping, restaurants. Would like to have a better mattress, climate control and more electrical wall outlets for the various electronic devices.
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 4 nights in Apr 2024

6/10 Okay

Ryan

Liked: Staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small. Clean though
Stayed 1 night in Apr 2024

8/10 Good

Sirinthip

Liked: Cleanliness, staff & service, amenities
Automatic machine for check-in is convenient. The restroom has bad smell of flushing water, so it makes the toilet bad smell.
Stayed 1 night in Apr 2024

8/10 Good

Jeannie, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heart of Shinjuku, convenient to go everywhere
Stayed 9 nights in Mar 2024

10/10 Excellent

Humphrey

Liked: Cleanliness, staff & service
The hotel has little facilities but it's fine. Major stations are only 15 mins away and there are plenty of little restaurants in the area.
Stayed 4 nights in Mar 2024

10/10 Excellent

tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities
That was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good and accommodating staff would recommend
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Close to the Live Statue...our tour starting point.
Stayed 4 nights in Jan 2024