The room was dirty, sheets were stained, something in the bed made us itchy, shower was mouldy, ironing board didn't work, the walls were very thin & all could be heard from neighbours, same with hearing others using the timber stairs as there are no lifts. The tv remote could only be operated from 1 metre away, poor lighting, only 2 X 20ml UHT milk for coffee / tea. There are no face towels, hand towels or shower gel / shampoo but they did have one small bar of soap.
The reception desk is supposed to be open from 10am to 5pm but when we arrived at 3pm there was a sign saying back in 10 minutes. I tried ringing the hotel after 15 minutes but no answer. Also no response when we left a voice mail 3 days prior asking about luggage storage, and no reply to our email asking the same. As it turns out, they do store luggage in the office, but when we arrived and the office was unattended anyone could have grabbed the bags there.
Outside of the hours of 10am to 5pm you used a code to access the main entrance in, but we noticed that the self closer on the door doesn't work properly and the door didn't lock behind us without pushing it closed.
Location was good though, and they had extra rolls of good quality toilet paper so there were a couple of 's.