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Reviews of V&A Villa

3 out of 5
V&A Villa
Lucky International School Road,, National Road 6, Siem Reap, Siem Reap (province)

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 96 reviews" "
Rating 8 - Good. 37 out of 96 reviews" "
Rating 6 - Okay. 10 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room!
Everything was very good except for one thing. I still don't know if it was a mosquitoes or a bed bugs. I was getting bitten all night. At the end of my stay I counted 17 bites all very my body. After I complained they sprayed the whole room but i Was still getting bites. Employees were very accommodating and helpful. Room was very clean and huge. I can't really blame them for bug bites. Who has control over mosquitos? If it was the bed bugs it could have been a person who stayed before me. What I saw from the staffs work ethics, if it was a bed bugs I'm sure they would have done something about it.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an great place to stay. The staff was very friendly. Food was the best and a nice pool too.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff
Staff is very knowledgeable and helpful in arranging anything needed for tours.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff. Very friendly and accommodating. A quiet, affordable place to stay and experience Siem Reap.
Stayed 2 nights in Dec 2017

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but beware of the polished floors!!
Nice environment, friendly staff. Andy helped me to contract a tuc tuc driver to take me to the ruins of Angkor. The polished floor of the the entrance can be dangerous if wet!! The habit of leaving your shoes at the entrance of the hotel make the beautiful polished floors a danger with only two or three drops of water. I twisted bad my ankle while descending the stairs of the entrance. There was water on the floor that I didn't see, slipped on the floor and all my weight ended on my twisted ankle... I had to use wheel chairs at the airports coming home... I was leaving Siem Rieap in a couple of hours and Voleak took her motor scooter into town and returned with a cane that she gifted to me... without that cane I really don't know how could I manage to walk the short distances I had to... I am home now with my ankle like a ball, immobilized for a couple of weeks
Stayed 3 nights in Jul 2017

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
We enjoyed our time at V snd V Friendly staff. Great pool. Excellent omelette!! A wonderful tuk tuk driver Would recommend to others
Stayed 2 nights in Jun 2017

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people who are friendly and will make sure you're looked after.

10/10 Excellent

retired couple, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxed comfortable Villa.
A French Colonial style villa which seems new and in perfect condition with high ceilings and tiled floors. Our room was large with a comfortable king bed with a/c that worked great. The staff are as good as the facility, friendly and service oriented. The included breakfast was basic but more than adequate with fruit and eggs cooked as requested. Also we choose to eat all dinners in the villa as they were reasonably priced and quite good and we just enjoyed being there. All meals are served outside under a large shelter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
So glad I booked this place.
The owners Andy and Valk are wonderful. From the time we were picked up from the airport by their driver Pip, until we left, we were well taken care of. They provided great tips, very comparably priced tours, etc. Plus we had a couple of dedicated drivers for our tours and excursions. Located less than 2 km from town, we were away from the noise and hustle but yet a quick tuk tuk ride or bike ride. Coming from Hawaii, I thought that the pool wouldn't be necessary in January. Boy was I wrong! Definitely a big plus!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nadejda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very kind and helpful owners. The hotel is in a quiet street. Clean swimming pool and good breakfast.

10/10 Excellent

Susan, Southsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely and welcoming
We booked to stay at this hotel from home as our first destination in Cambodia. We were greeted at the airport by the tuk tuk driver and enjoyed a pleasant 20 minute ride to the hotel. We were welcomed by name by the owners. The room was large with en suite and the bed HUGE and very comfortable.Wifi was available in some areas of the room and always in the communal areas. Dinners in the small restaurant satisfied both local and Western tastes, we tried the fish amok, noodles and curry and they were delicious. Breakfast was part buffet part cooked to order, was complimentary and included fresh fruit, tea, coffee and juice as well as cooked food. Once you had an empty water bottle there was free clean water available to refil throughout the stay, which was generous as well as being Ecco friendly!Andy and Valek were always close by to answer questions and their staff were friendly and informative. They arranged tuk tuk drivers for the Ankhor wat trip and a taxi to our next destination.A real home from home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Philip, Malaysia

Liked: Cleanliness, staff & service, room comfort
A little far away city
Full of mosquito. If rainy day, the road before V&A must be muddy. Andy is friendly but he is so busy and forget picking us up when we arrived. So you must confirm with Andy about your flight and whether they will pick you or not.

10/10 Excellent

Donna, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Surprise
We were pleasantly surprised. If you want to stay in a nice, clean and family operated property..look no further. It was almost like staying with family. The staff could not have been more accommodating. When you travel from Texas to Cambodia and rely on comments from others in making hotel accomodations, I hit a home run. I would most certainly recommend this property and if I ever find myself in Cambodia again, (Siem Reap) you can bet I will be right there with my new found friends. The value far exceeds the cost.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, with all the advantages
The hotel is small, just off the main road to the airport. The tuk-tuk drivers sometimes had trouble finding it. However, everything they do, they do well. The staff is responsive to any reasonable request.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, friendly staff
The staff/owners really make you feel like part of the family and are very helpful. V&A villa is quite a nice place to stay, my room was spacious and cleaned daily. Also the food here, particularly the red curry, is very nice!! I ate 90% of my meals here :D

4/10 Poor

Christopher, Austin TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proceed with caution
Stayed at V&A Villa Dec 28 - Jan 1. Andy was great, he was always willing to help us find things to do and was a pleasure to talk to all week. The first 3 days of our trip was pleasant, the other couples were fun to talk to and we enjoyed our time with everyone. The last evening was not so great. On New Years Eve the water in our room completely went off, no water from 8 pm - 11 pm. Then at 11 pm the water came back on but the water started to spray out of the water heater in the shower so they had to turn back off the water to our room. Ended up doing nothing on NYE because this had pretty much ruined it. Fast forward about 4 hours, it is 3 am and I smell a very strong electrical burning smell in the room with smoke coming from the bathroom. It appears the water heater device had been burning itself up and was filling our room with smoke. I immediately woke up the wife, packed up all our stuff at 3:30 am and headed downstairs to the patio area. Nobody was to be found (Keep in mind there is no reception per say, no phones in the rooms). We literally sat outside in the mosquito infested patio until 7 am (my legs ended up covered in bites) when people started to wake up. No real compensation from the owners except a free tuk tuk ride (4.00) back to the airport. If you are up for an adventure and willing to take some risks this place might work out well, but comments from others said the water issue happens from time to time so just be aware.

10/10 Excellent

Karole l, Manitou Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Absolutely loved it! A bit hard to find (even for tuk tuk drivers) but Andy & valek and his mother Marilyn were incredible hosts and I had such fun. They serve a great breakfast and have an adorable "house puppy" patch who kept me entertained by the pool. Would highly recommend

10/10 Excellent

Rob, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fwels like home.
The place is very homely. Staff are very welcoming & helpful. You can choose to be solitary or mingle with other guests. The salt water swimming pool is great especially after being out the whole day. The food especially the English breakfast gives me energy for the day. I'll definitely stay here again. Thanks Andy, Volek & other staff!
Salt water pool.

8/10 Good

David, Stafford. Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccommend
The atmosphere at this hotel is splendid, like one big family who look after your every need. Organised our trips into town, airport transport and temple visit at local prices. Lovely pool and easy walk to coffee shops & bakery etc. Good price and would definitely stay here again.

10/10 Excellent

Meghan, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Siem Reap
We selected the Villa due to its amenities. We liked the cleanliness, safety of its location, as well as the services they offered. The rooms are beautiful, with large ceilings, bright windows, great a/c and good size bathrooms. We enjoyed the pool and the beautiful surroundings of the Villa. The staff was wonderful, very friendly, and full of great suggestions. They always had a ride available to get to town and offered several options for tour experiences. They even packed the early morning temple exploring guests with a breakfast to go! There were plenty of food choices there at the Villa for breakfast, snacks or a regular meal. The environment there is laid back and welcoming. You can sit and chat with other guests or lay pool side and play with Patch the Villa puppy. We enjoyed our stay very much. Andy and V are wonderful!!

10/10 Excellent

Mitch, Pattaya, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on grand scale
The rooms and grounds are what I would expect at a top hotel in a first-world country. The staff was attentive and helpful. The complimentary breakfasts were simple, but adequate.

8/10 Good

Glen, Melbourne

Liked: Staff & service, room comfort
good time in cambodia
good relaxing time with nice people

10/10 Excellent

Julia, Lake Havasu, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
They had everything, offered every service. Everyone was very friendly and accommodating. Loved every minute of my stay

10/10 Excellent

BONAVENTURE, CENNAI , INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great warm feeling and really worth staying
It was wonderful stay. The staff were very kind and nice. Especially, Mrs WEE who gave her full attention in keeping us comfortable. I will definitely recommended my friends to stay here. + POINTS * Clean and hygienic surroundings * Well maintained property * Good ambiance * Rooms are neat & tidy * A well maintained swimming pool * Have their own took - took for transport * Warm warm reception , which makes you feel happy -POINTS # SLIGHTLY FAR AWAY FROM TOWN , HOWEVER IT IS NOT AN ISSUE # WiFi is not strong enough in rooms as in dining space # The dining space ( not room) is not neat, It is with dirty pillows mostly occupied by the hotel staff. A value for money

10/10 Excellent

S & L , Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply a phenomenal place
You cannot beat this place when it comes to value for your money, nor will you ever find staff (owner included) to be more helpful and honest in their attempts to make you feel welcome and comfortable. The owner herself made sure every need we had was catered for and she gave great and accurate advice on excursions. She personally made sure we had transport when needed, (including free transport from the airport), made booking for excursions for us and was a delight to talk to and have around. Our only suggestion would be to put slightly a softer mattress on the bed. We can recommend this place 100% to anyone wanting to visit Siem Reap

2/10 Terrible

Hongyu, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stay there if you don't mind bugs
I booked this hotel based on previous reviews and it was a big disappointment. At first glance, hotel building appears to be nice and new; owners are very nice also. But the room is not in a livable condition: black spots on ceilings - upon close investigation, they turned out to be dead moths; spider web in bathroom; lizard on wall; mosquito in room. We decided to stay anyway, since the bed appears to be nice, but water ran out before we could finish shower. Then a big spider crawled into bed, and wild dogs kept barking around the place late into the night. We moved to a different hotel the next day.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Hotel and owners were what I was looking for. It was a very pleasant experience for my wife and I. Room was as advertised very clean, bright and airy, perfect.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Too relaxed for me
The owners are very nice and accommodating, yet too relaxed for me. There were 3 bars of used soap on the dish when we arrived (and 3 q-tips on the floor next to the tub). We asked for the soap to be removed and the area cleaned, but they stayed there until we checked out. Yet I asked and was told "no worries". You cannot throw TP down toilet, yet the garbage isn't cleaned often (in the room or on the 1st floor). Everything else in the room was fine. It is not enough to have a nice hotel, relaxed environment, with kind owners if you are staying in a less than hygienic bathroom. Also, the tuk tuk driver, who works at hotel, who took us to the temples on the first day was professional and waited for us, always in the look out when we finished tired. However, the second day another driver who worked at the hotel was nowhere to be found when we left the first temple. As a result we had to go around looking for him, in the hot sun, and then had to pay a guy to help us look and then take us home. We never made it back to Angkor Wat. He didn't seem too concerned when he got a call from the owner to return. The owner wasn't apologetic either. Basically as nice as the staff is, they're too relaxed. I know it's hot, but no need to sleep on the job or be so relaxed that customer service lacks. Also, let's clean up a bit. Take the trash out. Make sure the rooms are cleaned with more frequency.

10/10 Excellent

Seonghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

brian, Halifax, N.S., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, service and facilities
Andy (The 'A' in "A&V'?) and most staff were very friendly and made me feel glad to have chosen A&V.

8/10 Good

Midhun, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & Friendly
Big Rooms, Great English-speaking hosts and excellent amenities - and at a great price! Only slight minus is the lack of eateries near the place. But all-in-all a good experience!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
four night stay
Apart from the hotel being down a dirt lane it is a great location for a relax and with a 10 min walk to bar street, but it only cost two dollars in a TUC TUC and they are always on hand at the hotel

10/10 Excellent

Sarah, Berwick St John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel you want to return to again and again
I chose V&A based on Trip Advisor reviews. Andy and Valek run a terrific hotel where you simply cannot feel lonely. The atmosphere in the bar/sitting area is just second to none, it is a great place to relax and chat to Cambodians and travellers alike. My initial enquiries upon booking were swiftly answered and as promised the complementary V&A Tuk Tuk was there to meet me from my flight, Andy was on hand straight away to explain all the local know-how and answer my questions. I booked a great room (the biggest one!) which was brilliant. Andy arranged me the 'small loop tour' and the trip to floating village. I would be very sad if I did not get to return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Friendly staff, good food, nice clean rooms, great pool!! Quiet location, close to the airport, not a far drive to Pub Street ($2-3)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel with great staff
The staff here will do anything to help make your stay enjoyable.

10/10 Excellent

AkaWalts, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Arrived at 8am and we were still able to check into our room which was modern and clean. The owners are so helpful and nice. Will go out of there way to make sure you are happy. Great baked bean and toastie sandwiches, just like home. The best thing that really topped it off, was the pool! So good. Overall a great experience.

8/10 Good

Fany, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
I stayed in e few different hotels in Siem Reap, and what I can say about V&A Villa is that it is a very good place to stay and relax for a few days. It is a bit far from the city center, so you need a tuk tuk and the exact adress with the phone number of the hotel to be sure to find it. But then, it is a quiet and romantic place. There are some comfy sofas were you can chill out outside and a pool. The rooms are huge, well furnished, with balconies, and the bath room is very good too. The room I was staying had a bath, very clean, wich change a bit of showers. I recommand this place to couples, families or small groups of friends who want to spend a few days relaxing after having been visiting the temples for a few days. But this place is not the the best for businessmen because of the very slow Internet connection.

8/10 Good

Amanda, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place was perfect for me, the independent traveller. They helped me coordinate airport pickup and multiple day tours. Andy's advice never let me down. The Villa is lovely. The rooms are big, clean and beds are really comfortable. And the place is only going to get better once the pool opens very soon. The staff are all lovely and always eager to help, you just need to ask. Its a bit out of the city but its perfect because its quiet. A quick tuk tuk or bike ride and you are there. The place is safe and relaxed and I highly recommend it!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Super sweet staff
Staff at the V & A were super sweet and helpful, even with some travel issues that we had. It is new and very clean, and the pool (coming soon!) will be a great addition. It is a bit outside the main center of Siem Reap but we liked that about it and coming home at night was about $3 in a tuk tuk.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Super sweet staff
Staff at the V & A were super sweet and helpful, even with some travel issues that we had. It is new and very clean, and the pool (coming soon!) will be a great addition. It is a bit outside the main center of Siem Reap but we liked that about it and coming home at night was about $3 in a tuk tuk.

10/10 Excellent

Uriah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little and great
We had a great time in this little hotel. The staff is wonderful especially the owners. It feels like home. They have resident Tuk Tuk drivers and you walk to town. We asked the owner for a good Indian restaurant and twenty minutes later he was at the restaurant because we put him in the mood for Indian. Angkor Wat is awesome and 3$ Foot massages how can you go wrong.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel Great staff Great stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

David, Connecticut USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little hard to find
It's a hard to find hotel. Most of the tuk tuk drivers do not know where it is. It is on a small side road off the main highway with no sign to indicate were to turn. Be prepared to call them from a cell phone so they can tell the driver how to get there. You will need a tuk tuk to go anywhere from the hotel as it's not close to the center of town or other attractions. Very friendly staff. Rooms a bit sparsely furnished. Some ceiling lights not working. The biggest annoyance was that your not suppose to throw anything in the toilet, including the dirty toilet paper, they want you to put it in the waste basket in the bathroom. On the plus side the hot water was hot, not jus a little bit warm or nonexsistant as it sometimes is in budget hotels in Cambodia.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
フレンドリーなスタッフと犬と猫、そしてワニ(！)に癒され、楽しい宿泊になりました。トゥクトゥクの手配や頼み事など、拙い英語でも理解しようと努めて下さって色々と助かりました。気になった点は金庫がないこと、あとタオル交換をしてくれていない？(頼めばできるかも知れません)こと、頼まないとドライヤーがないことです。バスタブはなくシャワートイレですが、慣れてしまえばお湯はすぐ出るので問題ありませんでした。エアコン、扇風機完備で水着があればプールにも入れるようです。初の海外旅行、初カンボジアで不安な中、大変お世話になりました。次にカンボジアに行く時はまた利用したいです。
Stayed 3 nights in Feb 2019

8/10 Good

DMITRII

Liked: Cleanliness, staff & service
Хорошее соотношение цены и качества
Stayed 2 nights in Jan 2019
Response from Ms V on Feb 12, 2019
Thank you so much for your sharing the true words and a lovely time to have you here with us.