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Reviews of Anansaya La Maison

4.5 out of 5
Anansaya La Maison
Street 30, Siem Reap, Siem Reap Province

Reviews

10

Exceptional

Rating 10 - Excellent. 23 out of 24 reviews" "
Rating 8 - Good. 1 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Anansaya staff were extremely attentive and friendly. They provided comfortable transportation to and from the airport, helped arrange tours and activities, and were available for questions and support at all times. The breakfast was extensive and very delicious. We ate several other meals in the restaurant because of the many tasty options. We loved the pools and were very pleased with our massages at their spa. I highly recommend Anansaya for its exceptional service and value. The location allows easy access to Angkor Wat and also free tuktuk rides to downtown sites. We truly enjoyed our stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and can honestly say that this is my all time favorite hotel to date. Staff was exceptional! I was well taken care of , from the airport pick up to hiring a private driver for me for Angkor wat. The food was to die for ! Sooo good ! Great spa. They did my laundry complimentary. Took me to town. Just an amazing experience! Couldnt of been happier. Room was beautiful and clean. Nice cold air conditioning. Loved everything about it. A must stay if youre in the area.
Stayed 2 nights in Mar 2024

10/10 Excellent

BIOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and welcoming! Spa, buffet breakfast , pool , bathroom etc.. chefs kiss! We had a blast! Hospitality was A1
Stayed 2 nights in Feb 2024

10/10 Excellent

Gennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the reason I want to come back to Seam Reap. Staffs greeted us with smile with ice cold towel and cold drinks after a very hot day at Ankor Wat. This hotel was like an oasis to come back to. We stayed three nights and the free laundry service was really a nice feature. Breakfast was really good too. We enjoyed each morning. We used two days trip to many of the temples using hotel's Tuk Tuk service. Very friendly service with cold water and cold towel after walking the temples. Although temperature was over 90 degrees, it was doable because of their great service. Bed was very comfortable with great shower. Foot and leg massage prepared us for walking next day. Overall, we were very satisfied and gave me a great impression about Cambodia. I definitely recommend staying at this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peaceful. Lovely staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service
We had a three night stay at Amansaya which was amazing. From the moment they picked us up at the airport, we were looked after by every member of the team. The pool area is great to relax and our room was exactly what we needed. Amansaya organised our trip to sunset and sunrise at the temples with Mr Sophet and Nat who were the best driver and guide. Mr Sophet really made our trip extra special, what a kind and lovely man. The included breakfast was great - Miller and the team at the restaurant made sure we had everything we needed. We also had daily massages which were superb. All in all, the best start to our Cambodian holiday.
Stayed 3 nights in Feb 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute pleasure! Cannot recommend enough
Amazing. Beautiful hotel with gorgeous design and details. Spacious rooms with a giant luxurious shower and private toilet room… outdoor bathtub and private seating on the terrace. Every consideration made. The breakfast, pool, and spa accommodations were all just so lovely. Hotel spas aren’t always the best and yet this one definitely exceeded my expectations. The massage I received left me so relaxed! This is outside the city but only a 10-15 min tuktuk and well worth it for the resort feeling. And it’s actually convenient quite convenient to Ankor Wat so we could return for our delicious breakfast before heading back. Perfection. What made this establishment and our trip memorable though was the staff. The warm welcome, the kindness of every person, the hospitality of the entire team… I cannot say enough. We have a small child and I did notice several families here. We will have to come back and bring our daughter! I wish we could stay longer but we will recommend to all our friends and plan a return soon.
Arrival
Lobby
Pool and building
Lobby details
Stayed 2 nights in Feb 2024

10/10 Excellent

Bosco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival at Siam Reap Airport, we were greeted by our engaging hotel driver, a cold coconut drink, and hand towel in the car. At the hotel, we were greeted by Long, a friendly hotel staff who gave us excellent recommendations and overview of the hotel amenities including breakfast buffet, complimentary massage, and laundry services. He also recommended ways to explore the temples and things to do in downtown. In our spacious room, we were welcomed with complimentary fruits (freshly cut) and cold beverages in the mini fridge. The room is phenomenal; the staff is knowledgeable, attentive and extremely friendly; and the hotel is stunning. We will definitely stay here again and we would absolutely recommend anyone to stay here: 5/5.

10/10 Excellent

Christi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful boutique hotel has amazing staff who are happy to go above and beyond for their guests. The rooms are spacious and the beds comfortable. The expertise of the spa staff can’t be beat!
Stayed 2 nights in Jan 2024

10/10 Excellent

Sijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from David on Jan 29, 2024
Thank you so much for staying with us. Thank you for spending your value time to share your experience. We look forward to welcoming you back in nearest future. Best regards,DavidOwner of Anansaya La Maison

8/10 Good

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel but need to improve in the people who works at the hotel. Need to improve the English.
Stayed 3 nights in Dec 2023
Response from David on Jan 29, 2024
Dear Oscar, Thank you for staying with us and thank you for spending your time to leave us the comments for our improvement. Every negative issue, we will iron out and improve it and make it better. We seek another time to welcome you back and stay with us again.Thank you.DavidOwner of Anansaya La Maison

10/10 Excellent

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Experience. The hotel is rather new and luxurious. Our room was spacious with both shower and bath tub that easily fit 2. From them moment we booked the hotel, the staff were prompt to get in touch to retrieve our flight information so that they could pick us up from the airport at no extra cost. We had a taxi greet us with a sign with our name on it and in the car provided us with cold face towels and ice-cold coconuts freshly cut open from the back of his car. The attention to detail and service was magical from the moment we had landed. The owner, David, personally greeted us upon arrival. The staff are all wonderful and so excited to make our stay wonderful. Free rides into town with the tuktuk, genuine guidance as where to go and what to do. The pool is beautiful; large enough to swim laps and I don't believe the hotel has many rooms, so despite it being close to full, it felt very peaceful and private. Very rarely do I take the time to review hotels to this length, but this was a gem of a hotel and we felt very lucky to find it. I hope you are as lucky as we were to have the perfect experience at this hotel.
Stayed 4 nights in Dec 2023
Response from David on Jan 29, 2024
Dear Joey, It was a great pleasure to have you staying with us. Thank you for spending your valued time to leave us such as a compliments and sweet words. We will keep it up. We can't wait enough to welcome you back here.Thank you.DavidOwner of Anansaya La Maison

10/10 Excellent

OUM, Phnom Penh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying in Anansaya La Maison. David and his team were very amazing. They treated us like their family. The service from front desk to restaurant was phenomenal. The amenities were great. All staff were extremely friendly. They will do anything to make you feel happy and have the best experience while staying with them. We are looking forward to staying there again in the future. Thank you very much for having us.
Stayed 2 nights in Nov 2023
Response from David on Jan 30, 2024
Thank you for staying with us. We look forward to your return.

10/10 Excellent

Meng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the family room consisting of two connecting rooms from Nov. 22 - 25. The extra space helped tremendously w/ 3 young kids. We really enjoyed our stay at Anansaya La Maison. The property was well-maintained, and the staffs were excellent. Highly recommend and would definitely stay there again.
Stayed 3 nights in Nov 2023
Response from David on Jan 29, 2024
It was a great pleasure to have your family staying with us Meng. Your review is our motivation, we will keep it up and provide the good services to all our residents. Thank you and see you again soon!David, owner of Anansaya La Maison

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. The rooms are beautifully designed with bathrooms in a covered private outdoor setting with beautiful plants. The pool is gorgeous, the restaurant excellent and the staff is welcoming, warm and attentive. A truly wonderful stay!
Stayed 3 nights in Sep 2023
Response from David on Oct 20, 2023
It was a great pleasure to have you staying with us. Thank you for your good words and we will keep it up. We look forward to welcoming you back here in nearest future. Thank you.DavidOwner

10/10 Excellent

Gabriele, Trieste

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ottima, a 10 minuti di tuktuk da Angkor Wat e dal centro di Siem Reap, personale davvero squisito da 10 e lode, sempre disponibili e con il sorriso, pronti a soddisfare le richieste del cliente. Anche il proprietario, persona davvero a modo. Mi sono trovato benissimo, ho usufruito della Spa praticamente ogni giorno, con il pacchetto massaggi inclusi, le massaggiatrici davvero brave. Anche il ristorante della struttura non è niente male, offre piatti asiatici ed occidentali. Quello che mi ha colpito più di tutto è il servizio e le costanti coccole che offrono al cliente durante il soggiorno. Semplicemente favolosi!
Stayed 7 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cosy boutique style hotel, with a great swimming pool and very nice and pure design. The whole personnel is absolutely adorable and helpful. And if you need a guide to visit Angkor Vat I recommend Lee, who is very nice and knowledgeable!
Stayed 2 nights in May 2024

10/10 Excellent

Othón Gayosso

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Best massage ever!
Stayed 2 nights in Mar 2024

10/10 Excellent

saekwang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfectly comfortable and enjoyable hotel
It was a stroke of luck to find such a luxurious resort-style accommodation in Siem Reap, a city that is home to ancient civilizations. The airport pickup service and the welcome drink of coconut juice were a strong first impression. The Khmer smile statues that greet you as you open the door and the warm greetings from the staff made me happy. The beautiful pool and palm trees in the middle, and above all, the large and comfortable rooms, beds, and minibars, comforted us who were tired from the tour and gave us the strength to walk back into the jungle.A free tuk-tuk ride to the city's Pub Street was provided. If I visit again, I will definitely stay here.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat alles super gefallen
Stayed 2 nights in Nov 2023
Response from David on Jan 29, 2024
Dear Gerhard,Thank you for staying with us and thank you for leave us such as your best experience with us. We look forward to welcoming you back soon.Thank you.DavidOwner of Anansaya La Maison

10/10 Excellent

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very courteous.
Stayed 3 nights in Sep 2023
Response from David on Oct 1, 2023
Dear Junji,Thank you so much for staying with us. Thank you for spending your value time to leave a good compliments. We trusted that you were enjoyed the stayed and experience with us. We seek another chance to welcome you back here again.Thank you.DavidOwner of Anansaya La Maison