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Reviews of Fairfield Inn by Marriott Sacramento Cal Expo

2.5 out of 5
Fairfield Inn by Marriott Sacramento Cal Expo
1780 Tribute Road, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Estaban

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was great
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Estaban, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and everything seemed clean. There was plenty of room for putting clothes away. The breakfast was really good, with lots of choices whether you want to eat healthy or need kid friendly. The heater didn't want to come on, and there was no microwave in the room. It would have been handy if there were usb plug ins on the bedside tables or the desk. Overall it was a great stay.
Stayed 1 night in May 2024

8/10 Good

Obed

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located just off the freeway
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Obed, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Siavash, Los Angeles

Business traveler
Liked: Cleanliness, staff & service
Rooms were clean, but the rooms and the hotel are outdated and old.
Stayed 2 nights in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Siavash, thank you for your review. It was our pleasure to have you as our guest. We will be undergoing a renovation soon! We hope to see you again soon. Have a great day!

10/10 Excellent

Stacey

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Stacey, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Faviola

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Faviola, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

4/10 Poor

Kim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience for us. Our room was next to very noisy men that had their tv so high we could not hear ours next door. They woke up at 6:00 am and yelled and slammed their door so many times. We also had a train whistle all night long seemed like every hour all night long. The entire room needs to be upgraded. There was hair in the bathtub when we arrived. Very disappointing for a Marriott property!!
Stayed 1 night in May 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Lara, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Robert, Banning

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access. Quiet.
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Robert, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Lady that checked us in , in the evening was attentive and personable. Lady in the morning was on cell phone at time we were checking out.
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Lidia, thank you for your review. It was our pleasure to have you as our guest. I have spoken with the front desk management to ensure this does not happen again. Thank you for informing us of your experience. We hope to see you again soon. Have a great day!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel and is very clean. The breakfast was good and it was in a safe location.
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Bill, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
we ended up canceling our reservation
Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Jill, thank you for your review. We are so sorry you did not have a pleasant experience. Please contact us with any issues we can resolve. We hope to see you again soon. Have a great day!

4/10 Poor

Cailey

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was surprised with the overall high rating of this hotel, given my experience. To be clear, the staff members were wonderful. No issue there. But the hotel itself really leaves something to be desired. The flickering light in the bathroom nearly gave me a migraine, everything felt worn down, especially the wardrobe, and the elevator made quite the screeching noise. Nicer experiences are available for the same price nearby. To repeat: this is a not a staff issue. It's a series of property maintenance issues, and I'm posting this review in the true spirit of hope that management will consider investing in fixing some of these aspects if and where possible.
Stayed 1 night in May 2024

10/10 Excellent

Arne

Stayed 1 night in May 2024

6/10 Okay

Janet

Stayed 1 night in May 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi Janet, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

La Denna

Stayed 2 nights in Apr 2024
Response from Fairfield Inn Cal Expo on May 28, 2024
Hi La Denna, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very pleasant - made check in very quick.
Stayed 1 night in Apr 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

2/10 Terrible

Shelly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ppl at desk very rude
Stayed 1 night in Apr 2024

8/10 Good

Paj

Liked: Cleanliness, staff & service
Liz made the check in process smooth. She's funny. The breakfast is good. The beds are comfy
Stayed 1 night in Apr 2024

6/10 Okay

Suma

Liked: Staff & service
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Amenities
Very clean and comfortable room, and the staff were very friendly!
Stayed 1 night in Apr 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Giovanni

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Very likeable area
Stayed 1 night in Mar 2024

6/10 Okay

SARAH

Beds were not comfortable!!
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlyn, Felton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing and so overly accommodating!
Stayed 5 nights in Mar 2024

10/10 Excellent

Qing

Business traveler
Liked: Cleanliness, amenities
比较安静
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable, quiet and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Ger

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Liked: Staff & service
The property and area are great but the loud sound of the train when it passes by is disturbing
Stayed 2 nights in Feb 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Janis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the area pretty quiet but you do hear the horns of the trains that pass by in the nearby area...just far away enough for us to enjoy it. Some might find it bothersome. Our room was clean, breakfast was more than just pastry and coffee (waffles, scrambled eggs, bacon, fruit, yogurt, juices, etc.). Our room was very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Lagura

Liked: Cleanliness, staff & service, property conditions & facilities
Lyn was very helpful at the front desk
Stayed 3 nights in Mar 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and the hotel was comfortable. The train next to the hotel is very noisy and made it difficult to fall asleep. Now I know why they have the white noise machine in my room.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Liz at front desk was great!
Stayed 1 night in Mar 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

FREDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was professional and friendly. Breakfast was great. The only downside was the hotel was located not far from a train track and it did wake me at night.
Stayed 2 nights in Feb 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Fred E

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Jose, Wilmington

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants around
Stayed 1 night in Mar 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

michael anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that you charge to park a car. That is rediculous. I will never stay there again just for that reason. Just another way to rip people off.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for feedback. .

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Mary

Stayed 4 nights in Feb 2024
Response from bbalcarce on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

6/10 Okay

Linda, San Mateo

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Property was a bit run down in addition we got a room next to a very loud elevator.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for response and do apologize for the loud elevator and will have someone look into it, but thank you for the feedback.

6/10 Okay

Samantha

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
The people at the front desk were very nice. My room definitely could have been cleaner and it seemed run down. The bathroom constantly smelled like sewage. I stayed for a week and my room was only serviced once (I had my do not disturb sign up two of the days). The breakfast was good.
Stayed 6 nights in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. I do apologize for the inconvenience you experienced and will make sure to have those issues addressed.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.