5 Bedroom Pool Villa | Private pool
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Reviews of Rawayana West Villas & Kids Park (Formerly Rawai VIP Villas)

3.5 out of 5
Rawayana West Villas & Kids Park (Formerly Rawai VIP Villas)
58/88 Moo 6, Soi Rouyphad, Rawai, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 11 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

ANNE

Traveled with family
Liked: Cleanliness, room comfort
Great place in Rawai
This was a great place to stay. Our family of four adults and two children got a lot of use out of the pool, the accommodation was clean and the location was great close to lots of restaurants and the ocean. My only disappointment was the kids park which is aimed primarily at 3 to 5 year olds. I thought there was mention of a trampoline park, but there wasn’t one. Also, the big pool didn’t seem to be open.
Stayed 7 nights in Jan 2024
Response from Guest relation manager on Feb 18, 2024
Dear Guest,Thank you for your feedback and rating. Thank you for taking the time to write to us about your impressions of the hotel. Remember that your opinion is very valuable to us. We use feedback like yours to continually improve our guest experience. You are right, the trampoline park is still in the planning stage, and this project will come, but later. Currently there is karting for older children. The large swimming pool is located on the school grounds and is accessible only on weekends. We will be glad to see you again!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Front desk manager on Jan 16, 2020
Dear Guest! We are glad to know that your stay was comfortable and you liked everything. Glad to see you again!

8/10 Good

Leong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Front desk manager on Jan 16, 2020
Dear Leong! We are glad to know that your stay was comfortable. Thank you for the rating. Glad to see you again!

4/10 Poor

Leow, Singapore

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the service from the cafe was disappointing and it operating separately from the villa. alot of time when i call reception for certain things, we are ask to refer to the cafe, but when i call cafe, we are asked to call reception. Payment option have to clear upfront if charge through room cant exceed the deposit paid. its disappointing to be chasing for bill on the 2nd day. However the staffs are very helpful to do whatever within their means. I hope the management can get it more organise between operation of the cafe and villa for customers to enjoy their stay at the villa. Not recommended to come back again until they improve on that
Stayed 5 nights in Dec 2019
Response from Front desk manager on Dec 8, 2019
Dear, leow! Once again, I apologize to you for the inconvenience! We talked with the cafe staff and the reception staff. The guest can always pay his bill from the restaurant at the reception during checkout without limiting the deposit. The reception staff the day before departure will inform the guest of the amount for confirmation, so as not to take away the guest’s time on the checkout. We hope that this system will be more convenient. Thanks for your time for feedback. We really hope to see you again.

10/10 Excellent

SY, London

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is excellent, good facilities and comfortable bed. Could possibly do with good maintenance and shower drain water is blocked / slow moving and broken toilet seat. Staff are friendly and polite but on the day there was no power in the resort, we were offered only 1 alternative i.e. transport to the nearest beach which we didn't intend to go. Children play area is nearby but limited. Cleaning only once during the 2 weeks of our stay. Overall great place to stay with children, great pool and facilities but could be improved.
Stayed 13 nights in Mar 2019
Response from Rawai VIP Villas on Apr 25, 2019
Dear Guest, Thank you for your review. We appreciate that you spent good time in our Resort. We do empathize regarding the points you mentioned. The concerned departments have been informed about your experience.

10/10 Excellent

CHNG, My

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good for us n my kids enjoy our stayed.Just that is too late for the kids playroom n swimming pool at Rawai Park to open at 10am.
Stayed 2 nights in Dec 2018
Response from Olga on Dec 28, 2018
Dear Chng, we really appreciate your review. Thank you.

8/10 Good

Govani , Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families with small kids
The villa we stayed in was clean and in good condition. Pool was decent size. Big enough for me, my wife and 1year old daughter. There’s a small kids park in the complex, it will definitely keep young kids entertained. There’s a restaurant there which serves tasty food although the portions are on the small side. But you can easily walk to many restaurants not far away. There’s a few mini marts as well. The staff were very friendly. We would definitely come back and would recommend Rawai VIP villas.
Stayed 7 nights in Apr 2018
Response from Aida Pashaeva on Apr 18, 2018
Dear Govani, thank you for the feedback ! We are happy that you had spent a good time with your family in our resort . Hope to see you again !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Villa but I Guess Little Expensive
Everything (Room, Private Pool, Resort Location, etc) was very very good except for the kid play park! While I booked this place for the play park (indoor and outdoor playground + kid water park), I didn't spend much time at the play park because the play park was not that good. (1) Indoor Playground: While it was very specious, not many fun things to play with. (2) Outdoor Playground: Many things to play with, but too easy for older kids. There should be things for younger ones and things for older kids. (3) Water Park: Similar to the indoor playground, while it was specious, not many things to play with. Note that people who do not stay in this resort can pay and play at the play park so may consider getting a cheaper room somewhere near and pay to spend a day at the play park.
Stayed 3 nights in Mar 2018
Response from Aida Pashaeva on Mar 21, 2018
Thank you for the feedback ! We will be happy to see you again

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
nice villa but this not hotel
staff said i take robe inside room but i didnt not good hotel this not hotel look like family business far from main road
Stayed 4 nights in Jan 2018
Response from Aida Pashaeva on Jan 24, 2018
Hello, Thank you for the feedback!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were awesome! Definitely would go back...
The staff was amazing here, and the villa was also amazing! I would definitely stay here again. I didn't have the breakfast buffet they offer, so I cannot comment on that. Not right on the beach, but only a 3 minute walk away. Quiet location. We left a new Christmas present toy after check out and the staff was wonderful in getting it back to us! Kitchen and bedrooms were clean and had everything we needed!
Stayed 6 nights in Dec 2017
Response from Aida Pashaeva on Jan 10, 2018
Hello ! Big thank you for a such cute feedback! We are trying to do our best to make a vacation of our guests easy and wonderful. Hope to see you again in our resort! Warmest regards ,

6/10 Okay

zina, NYC

Liked: Cleanliness
I did not spent too much time at the villa. It was only for sleeping at night. It was ok, nothing fancy and we had to wait to check in as no one was there. Location was not that great, far from the main beaches.overall was a ok stay nothing special.

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ting Fang

Liked: Cleanliness, property conditions & facilities
Stayed 16 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
のんびりできました！
お部屋は とても快適で家族３人で過ごすには 広いお部屋でした。お部屋の中も とても綺麗で プールつきのお部屋ほ いつでも入れる環境で 家族で楽しむことができました！ 自転車も 用意されており ラワイ周辺を 散策して 近くに美味しいレストランがあったので 食べに行きました！ スタッフの方も いつも笑顔で 優しい方でした。
Stayed 1 night in Aug 2018

8/10 Good

Cheung yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設施很好, 有私人泳池, 又有公用大泳池, 又有PLAY HOUSE, 又有大公園俾小朋友玩, 係一個好好既一家大細去玩去住既好地方, 係位置遠離巴東少少
Response from Aida Pashaeva on May 12, 2018
感谢您的反馈 ！ 我们很乐意在我们的度假村再次见到你。

10/10 Excellent

Man Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Family Villa ever
Staff are friendly and helpful. Villa is clean and fresh. Kitchen is well equipped. Market, super-mart, 7 eleven are all within 10 minutes walk. Would definitely come again with even more friends and family.
Response from Aida Pashaeva on Apr 11, 2018
Hello ! Big thank you for the feedback ! We are happy that you had spent a good time in our resort and we will be happy to see you again .

8/10 Good

Po yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aida Pashaeva on Apr 11, 2018
Thank you for the feedback !

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice:)
Recommended for family with small kids. The reception fixes any trouble immediately, if you have any. Relax able, good seafood restaurant, good massage spa around. Rawai itself is quiet and friendly place.
Stayed 4 nights in Jul 2017

8/10 Good

wing yee wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and quiet place
The villa is new with full equipped kitchen. The four bedroom villa is enough space for kids and adults. There are three bicycle provide for us. Just few minutes to shops you need. Very near seafood market. Lots of centipede, mosquito and even frog. Drive only 10 minutes to Promthep Cape.
Stayed 3 nights in Jun 2017

10/10 Excellent

jae sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고에 리조트
아이들과 지내는 동안 최고에장소였습니다 주변에섬과 해산물시장도최고 키즈파크도 최고에장소였습니다
Stayed 10 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔
酒店各樣都不錯，但露台地板太滑了，不應用這種地磚，water park水淺滑梯底下應該放軟墊，否則滑下來是容易受傷，房間水壓很弱，早餐部份食物保存因要冷藏，大致這幾樣雖改善，其他都很好的，價錢亦優惠，很適合有小朋友家庭