I’ve seen quite a few reviews of this hotel which mention the great service, without an actual call out for those people. Well, Kristina and Daria at reception were fantastic. Incredibly helpful and always cheerful. They literally couldn’t have been better. Svetlana at the breakfast buffet ran things very efficiently, keeping the buffet stocked and the tables cleared. The hotel itself was beautiful. Modern, well furnished and clean. We loved our suite. Breakfast was wonderful and very moderately priced. The hotel is only a five minute walk from the train station and sits on a square with lovely Prague buildings. A pretty quiet area but convenient for sightseeing and shopping. If I were ever in Prague again I would only stay at Hotel Essence.