Dear Karen,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent experience with our customer service team. Providing friendly, helpful, and accommodating service to our guests is our top priority, and we're thrilled that our team exceeded your expectations.We apologize for any inconvenience caused by the construction work at the poolside. Please rest assured that we are working diligently to minimize any disruptions and ensure that our guests can fully enjoy their stay with us.We appreciate your understanding and patience during this time and hope to welcome you back for another wonderful stay in the near future.Warm regards,

Dear Mr. Dominic,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel's location convenient for exploring the major tourist and cultural attractions in the area. It's wonderful to know that you felt safe walking around and enjoyed the abundance of dining and coffee options nearby.We strive to provide our guests with a memorable experience, and we're delighted that we could contribute to your enjoyable stay. If you ever find yourself in the area again, we would be honored to welcome you back to The Frangipani Royal Palace Hotel.Warm regards,

Dear Mr. Kevin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at The Frangipani Royal Palace Hotel and that our location, spacious rooms, restaurant service, and staff contributed to making your experience memorable.We strive to provide exceptional service and create a comfortable environment for all our guests, and it's rewarding to know that we met your expectations.We look forward to welcoming you back on your next visit to Phnom Penh.Warm regards,

Dear Gilbert,Thank you so much for taking the time to write your review and share your positive experience with us! We're thrilled to hear that our staff made you feel welcome and comfortable during your stay. We truly appreciate your kind feedback, and it motivates us to continue providing exceptional service to all our guests.We hope to welcome you back again soon!Sincerely,

Dear Jeffrey,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and appreciated the stunning views from your room overlooking the Royal Palace and National Museum. It's wonderful to know that you found our hotel to be a good, clean place to stay in central Phnom Penh.We're thrilled that you were able to experience our rooftop bar and enjoyed our complete breakfast offerings. Your tip about taking a morning walk through the grounds and courtyards of the Royal University of the Fine Arts is fantastic! We're sure our future guests will appreciate this recommendation.We hope to welcome you back to The Frangipani Royal Palace Hotel in the near future for another enjoyable stay.Warm regards,

Dear David,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, especially our friendly and helpful staff, great location, and the excellent views from our rooftop bar. Your satisfaction is our top priority, and we're glad we could contribute to making your experience memorable. We hope to have the pleasure of welcoming you back to The Frangipani soon!Best regards,

Dear Frederick,Thank you for sharing your feedback with us! We're delighted to hear that our staff made your stay enjoyable by providing pleasant, informative, and helpful service. Your kind words mean a lot to us. We appreciate your support and hope to welcome you back to The Frangipani in the future!Warm regards,

Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed our rooftop deck bar. We hope you had a fantastic experience and look forward to welcoming you back soon. Cheers!

Dear John,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our friendly staff.We are sorry to hear that the bedside lights did not work properly during your stay. We strive to maintain our facilities in top condition, and we will investigate this issue immediately.We are glad that you found our hotel to be comfortable, despite the issue with the bedside lights. We hope you will consider staying with us again in the future.Thank you again for your feedback.Sincerely,

Dear Ms. May,Thank you so much for your perfect 5/5 star review! We are incredibly grateful for your positive feedback and thrilled that you enjoyed your stay. We always strive to provide an exceptional experience for our guests, and your rating confirms that we're on the right track.While we would have loved to hear more about your specific experience, we deeply appreciate your endorsement. If you ever have the opportunity to stay with us again, please don't hesitate to share your thoughts!Thank you once again for choosing our hotel. We look forward to welcoming you back soon.

Dear Petya,Thank you so much for your review of our hotel. We appreciate your feedback, both positive and negative.We are pleased to hear that you enjoyed our excellent location, friendly and helpful staff, and convenient amenities. We also appreciate your understanding that our property is simple and outdated. We are currently working on a number of renovations to update the hotel, and we hope to have them completed in the near future.We value your feedback and we are committed to providing a great experience for all of our guests. We hope to welcome you back again soon so that you can see the improvements we have made.Sincerely,

Dear May Thu,Thank you for taking the time to leave a 5-star review of the Frangipani Royal Palace Hotel. We are so glad that you enjoyed your stay with us.We are always striving to improve our guests' experience, and your feedback is valuable to us. We appreciate you sharing your thoughts with us.We hope that you will choose to stay with us again in the future.Sincerely,

Dear Gregory,Thank you for your 5-star review! We are always striving to provide our guests with the best possible experience, and your feedback is greatly appreciated. We are glad to hear that you had a positive experience with us.We hope to see you again soon!Sincerely,Chanthy

Dear JodiGreeting from The Frangipani Royal Palace Hotel!Thank you so much for taking the time to write such a wonderful review of our breakfast. We are so glad to hear that you enjoyed the variety of options, the fresh ingredients, and the delicious taste.We are always working to improve our breakfast offerings, and your feedback is invaluable. We will take your comments to heart and continue to strive to provide our guests with the best possible breakfast experience.Thank you again for your review. We hope you will stay with us again soon!Sincerely,Chanthy

Dear Hari Thank you so much for your value time to writing us the feedback , we will share among team to force the weak part in order to improve.hope you will give us other chance to welcome you and show the improveing.Once again, thank you for your time to stay with us and look forwards to welcome you back.best regardsFrangipani Team

Dear Anju,Greeting From The Frangipani Royal Palace Hotel , We are so regret to hear that our service failing down not meet your expectoration, we we checked with team about your room we cannot find any error, could you sharing us the concerns thru our contact . We would like to know more about it in order to improve the part.Please email us with your phone number or any means of communication for us to discuss your issues personally.Best regardsChanthy

Dear Anju,Greeting From The Frangipani Royal Palace Hotel , We are so regret to hear that our service failing down not meet your expectoration, we we checked with team about your room we cannot find any error, could you sharing us the concerns thru our contact . We would like to know more about it in order to improve the part.Please email us with your phone number or any means of communication for us to discuss your issues personally.Best regardsChanthy

Dear AnushaThank you for taking the time to review your stay at The Frangipani Royal Palace Hotel, We are very delighted to hear that a good experience at the hotel. This is of the things that we would like to improve as per your mention maintain in our hotel.Looking forward to see you again in the near future.Yours Sincerely,Chanthy

Dear Sir,Greeting from Frangipani Royal Palace Hotel! Thank you very much for choosing us and for taking your time to share feedback On Expedia .We are extremely glad to read that you has an amazing experience with us . We really appreciate your kind feedback about Beautiful property, great view, great location, loved the rooftop pool . In addition , we are so delighted to hear that the service provided by our colleagues were great. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience.Best Regards,Frangipani Royal Palace Team

Thank you for sharing your experience! We're thrilled to hear that you enjoyed the view and our service during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future for another memorable visit. If there's anything else we can assist you with, please don't hesitate to let us know.