Front of property - evening/night

Reviews of Yeng Keng Hotel

3.5 out of 5
Yeng Keng Hotel
362 & 366, Chulia Street, World Heritage City of George Town, George Town, Penang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 457 reviews" "
Rating 8 - Good. 147 out of 457 reviews" "
Rating 6 - Okay. 16 out of 457 reviews" "
Rating 4 - Poor. 3 out of 457 reviews" "
Rating 2 - Terrible. 2 out of 457 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hilal, Maple Ridge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is definitely a heritage hotel, well kept , staff is wonderful and professional. We love our stay here . Everything you need is easily accessible. Ok breakfast but we had dinner at the restaurant. That was phenomenal Rendang is sooooo 👍
Stayed 3 nights in Feb 2024

10/10 Excellent

Alison

Stayed 3 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Will definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Yeng Keng Hotel Team on Jan 8, 2024
Thank you for staying with us during your visit to Penang and sharing your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again. Take good care and stay healthy.

10/10 Excellent

Maree

Stayed 3 nights in Nov 2023

10/10 Excellent

Eunju

Stayed 1 night in Oct 2023
Response from Yeng Keng Hotel Team on Jan 8, 2024
Thank you for staying with us during your visit to Penang and sharing your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again. Take good care and stay healthy.

10/10 Excellent

Stephen, New Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful boutique hotel in the middle of a fascinating city. Great staff.
Stayed 7 nights in Sep 2023
Response from Yeng Keng Hotel Team on Jan 8, 2024
Thank you for staying with us during your visit to Penang and sharing your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again. Take good care and stay healthy.

10/10 Excellent

Wei Yah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Thank you for accomodating our late check-out due to heavy traffic. We really enjoy the breakfast as well. Like it that the pastries are bite-size, so one would not overeat or waste food. Could be better if they can have more vegan options. A nice and quaint hotel that worth very cents.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being so close to all the things to see and do in Georgetown. It was great being able to walk everywhere.
Stayed 4 nights in Jul 2023
Response from Yeng Keng Hotel Team on Jan 8, 2024
Thank you for staying with us during your visit to Penang and sharing your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again. Take good care and stay healthy.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
great heritage property and location. Very friendly and attentive staff adds to the overall positive experience. the nutmeg welcome drink is an excellent touch. if i have one minor suggestion - change your mattress in room 108. its way too hard.
Stayed 3 nights in May 2023

10/10 Excellent

Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at Yeng Keng. This round with my sibling and nephew. We love the hotel location and the restaurant Hainanese cuisine was fantastic! We look forward to come back again.
Stayed 2 nights in May 2023
Response from Yeng Keng Hotel Team on Jun 7, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, Stay safe and good health.

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was quite beautiful and had a lovely veranda where you could sit and read or have a cup of hot tea. The staff was super attentive, and really went out of their way to be kind and considerate. I enjoyed the different conversations that I had with them and felt they were really friendly and helpful. The air conditioning and fan we’re just right, not too cold, as is often the case. The location was truly excellent for walking to all kinds of places in the georgetown area, and the map that was provided by the hotel was very useful. I give it an A .
Stayed 3 nights in May 2023
Response from Yeng Keng Hotel Team on May 9, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, stay safe and good health.

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel meticulously preserved and renovated. Rooms are very comfortable and cozy. Nice area rug under the beds. Swimming pool was a welcome retreat for a long day out in Penang. Staff all so friendly and helpful. Room included breakfast in the Yeng Keng cafe. Only recommendation to have say a 3 day rotation for some variety during the stay. You can also eat outside of breakfast in the restaurant. Hotel close to Love Lane for western bars and restaurants and to the food street market that had great food. This was our favourite hotel so far in Malaysia. Thank you!!!
Stayed 3 nights in Apr 2023
Response from Yeng Keng Hotel Team on May 9, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, stay safe and good health.

10/10 Excellent

lysander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Apr 2023
Response from Yeng Keng Hotel Team on May 9, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, stay safe and good health.

10/10 Excellent

jean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Very helpful ahen luggage delayed
Stayed 3 nights in Apr 2023
Response from Yeng Keng Hotel Team on Jun 7, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, Stay safe and good health.

10/10 Excellent

Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. It is a beautiful hotel with old furniture that bring back my childhood memories.
Stayed 2 nights in Apr 2023
Response from Yeng Keng Hotel Team on Jun 7, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, Stay safe and good health.

10/10 Excellent

Chutamas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is incredibly pleasant, with notably friendly and courteous staff, particularly those working at the reception and restaurant.
Response from Yeng Keng Hotel Team on Jun 7, 2023
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, Stay safe and good health.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Yeng Keng is a fabulous hotel , even more special as its run by the nicest staff you could ever wish to meet .Nothing is ever too much trouble for any of them.
Stayed 5 nights in Jan 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Great breakfast. Excellent central location. Walking distance to attractions in old George Town. Great to stay in historic mansion.
Stayed 4 nights in Dec 2022

10/10 Excellent

Sabariah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay .. next time will stay longer
Stayed 1 night in Jul 2022

10/10 Excellent

D

Stayed 1 night in Jul 2022

10/10 Excellent

Caleb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage hotel in the heart of Georgetown.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Historical Hotel
We were met like old friends by the staff... a wonderful historical building in heart of Penang historical district. I had a two room suite which was lovely! The buffet breakfast was fine...western and Malaysian Food. It also serves as a great restaurant the rest of day. We were given an extra two hours for check out... I look forward to returning...
Hallway
Hallway
Front courtyard
Room in suite
Stayed 3 nights in Feb 2020
Response from Yeng Keng Hotel Team on Mar 25, 2020
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, stay safe and good health.

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love It!
A gem of class and culture, Yeng Keng has everything you want. The rooms are not large, but they are perfectly appointed. The pool is a delight after touring about on a hot Penang day. But the service is what elevates Yeng Keng above others. Raj and Nanda can solve every problem! We can't wait to go again.
Stayed 3 nights in Feb 2020
Response from Yeng Keng Hotel Team on Mar 25, 2020
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure to take care of guests like yourselves. We look forward to welcoming you back again in the very near future, stay safe and good health.

8/10 Good

Christina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, good location and best service crew. Dislike their TV channel selection.
Stayed 1 night in Jan 2020
Response from Yeng Keng Hotel Team on Feb 17, 2020
Thank you for staying with us during your visit to Penang and shared your constructive feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

JOO SEANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Yeng Keng Hotel Team on Feb 17, 2020
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and Well-decorated
Excellent customer service. Room was nice, well decorated and clean. Location is also excellent, as it is nearby Chinatown. The only nitpick is the price is on the high side, but everything else is great.
Stayed 2 nights in Dec 2019
Response from Yeng Keng Hotel Team on Dec 21, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

8/10 Good

Ho, Johor Bahru Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks like traditional typically type of Chinese house
Stayed 2 nights in Dec 2019
Response from Yeng Keng Hotel Team on Dec 21, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

10/10 Excellent

Emma, Perth

Liked: Cleanliness, staff & service
Stunning unique building right in the centre of George Town could walk everywhere couldn’t have hoped for more. If you like ritzy this isn’t for you but if you like charm this has it
Stayed 4 nights in Aug 2019
Response from Yeng Keng Hotel Team on Aug 13, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting and unique architecture and atmosphere. Nice, helpful staff
Stayed 2 nights in Jul 2019
Response from Yeng Keng Hotel Team on Aug 13, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeng Keng is a great place to stay while in Penang. My friends and I thoroughly enjoyed our stay there. The staff Kellen and Yeoh are very friendly and helpful. They helped us make reservation of restaurants and gave us good suggestions on where to go, for eg, China House, and the nearby Joo Hooi coffee shop, which we liked much. The breakfast spread was very substantial and we really looked forward to the breakfast every morning. The room is very comfortable. The only downside to our room at #108 is that the WiFi is not strong and quite unstable. We had to stay close to the main door in order to be able to get the WiFi signal. The air-con unit is not connected to the main switch and hence it has to be switched on and off separately. Overall we still like Yeng Keng very much, as it is such a lovely heritage hotel.
Stayed 2 nights in Jun 2019
Response from Yeng Keng Hotel Team on Jun 26, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

8/10 Good

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Yeng Keng Hotel Team on Jun 26, 2019
Thank you for staying with us during your visit to Penang. It was our pleasure taking care of guests like yourselves. We hope to see you again in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. The staff are very friendly and very helpful. Enjoyed the stay there. :)
Stayed 2 nights in May 2019
Response from Yeng Keng Hotel Team on Jun 26, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff friendly and helpful. Beautiful building.
Stayed 3 nights in May 2019
Response from Yeng Keng Hotel Team on Jun 3, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the very near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,will recommend
Recommended by friends . Loved it , service good , friendly staff , nice decor . Convenient location
Stayed 3 nights in May 2019
Response from Yeng Keng Hotel Team on May 29, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We hope to see you again in the near future.

10/10 Excellent

V&J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage hotel in a location surrounded by food! The rooms are quiet and clean with a classic design. Reminded us of our childhood. Would recommend this place to anyone visiting Georgetown. The staff are friendly and helpful. Gotta love Penangites!
Stayed 3 nights in May 2019
Response from Yeng Keng Hotel Team on May 29, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the near future.

10/10 Excellent

Ton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best small hotel in georgetown
wow location location beautiful room reception staff went above and beond to help us with anything we had an early checkout and they offered us the nite before sandwiches before we left pool great after hot days shopping breakfast great we will be back tony and bec illarietti
Stayed 4 nights in Apr 2019
Response from Yeng Keng Hotel Team on May 3, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Yeng Keng Hotel Team on May 3, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the near future.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Yeng Keng Hotel Team on May 3, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back again in the near future.

8/10 Good

Bernard WK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Smiles
Comfortable stay. Very friendly front desk staff. Room is smaller than I imagine from the website images. But the location is excellent and breakfast is good.
Stayed 2 nights in Mar 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you back in the near future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location.
Lovely historical place right in the middle of Georgetown's street food activity.
Stayed 4 nights in Mar 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you again in the near future.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely heritage oasis of calm
Fantastic little hotel right in the thick of good food and bars, close to all the heritage sites. Breakfast a bit average - had arrived from Singapore where our breakfast service had been EXCELLENT all freshly cooked and hot. Much of Yeng Keng’s hot Breakfast was cold! However, the staff and our room were fab. Highly recommend
Stayed 1 night in Mar 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Patricia, Bolton, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored property; very close to all Heritage attractions , many bars, restaurants and street food nearby. Smallish room but very clean with shower gel, shampoo etc supplied. Tea and coffee making also. Lots to choose from at breakfast - east and west. Staff extremely polite and helpful. Stayed for 2 nights in late Feb.
Stayed 2 nights in Feb 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We hope to see you again in the near future.

10/10 Excellent

Duyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
If you’re looking for an affordable family holiday, I would recommend Yeng Keng, with its central location and is within walking distance to tourist attractions and public transport. The staff were very friendly and helpful.
Stayed 6 nights in Feb 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you all again in the near future.

10/10 Excellent

Shihui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our flight was delayed, the staffs were very friendly and helpful despite late arrival. They also recommended some food to eat around the hotel area. They were very kind to allow us for late check out. Overall, the experience was wonderful! Will come back again for stay in the future! :)
Stayed 2 nights in Jan 2019
Response from Yeng Keng Hotel Team on Apr 25, 2019
Thank you for staying with us during your visit to Penang and shared your feedback. It was our pleasure taking care of guests like yourselves. We look forward to welcoming you again in the near future.

8/10 Good

Yanny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019