Executive lounge

Reviews of The Royal Park Hotel Iconic Osaka Midosuji

4 out of 5
The Royal Park Hotel Iconic Osaka Midosuji
4-2-3Hiranomachi, Osaka, Osaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 554 out of 762 reviews" "
Rating 8 - Good. 151 out of 762 reviews" "
Rating 6 - Okay. 41 out of 762 reviews" "
Rating 4 - Poor. 9 out of 762 reviews" "
Rating 2 - Terrible. 7 out of 762 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 3 blocks from Homachi station
Stayed 3 nights in May 2024
Response from All staff on May 22, 2024
Thank you very much for staying at The Royal Park Hotel Iconic Osaka Midosuji.We are very happy that you gave us a high praise.We look forward to seeing you again.

8/10 Good

Tennessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Front staffs on May 23, 2024
Thank you very much for staying at our hotel.We look forward to seeing you again.

10/10 Excellent

Sonia, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 5 nights in May 2024
Response from All stuff on May 21, 2024
Thank you very much for staying at The Royal Park Hotel Iconic Osaka Midosuji.Thank you for your valuable review.We look forward to seeing you again.

10/10 Excellent

Mapi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent breakfast and well situated just 5 minutes to subway. I just missed having a gym
Stayed 3 nights in May 2024
Response from All stuff on May 21, 2024
Thank you very much for staying at our hotel out of many hotels.All of our staff members are very encouraged by your compliments.We will continue to strive to make our customers' stay comfortable.

10/10 Excellent

Ian, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Superior King rooms are a good size and very comfortable. Breakfast buffet was very good and not crowded on any of our three times there. The fitness room is perfunctory though - two treadmills, a weight bench and dumbbells to 20 kg. There are four wash/dry laundry machines on the 23rd floor - handy but popular. The location is quite convenient and walkable being midway between Yodayabashi and Hommachi metro stations and a few minutes walk to either .
Stayed 3 nights in May 2024
Response from All stuff on May 21, 2024
Thank you for staying at The Royal Park Hotel Iconic Osaka Midosuji.We are very happy to hear that you were satisfied with your stay at our hotel.Our hotel is close to a subway station, making it very convenient for sightseeing in Osaka.We look forward to seeing you again.

6/10 Okay

Frederick

Liked: Cleanliness, staff & service
Room and hotel were very nice. The laundry machines were essentially useless though. We ran multiple dry cycles and our laundry still came out wet. Please get better laundry machines!
Stayed 3 nights in May 2024
Response from Front staffs on May 19, 2024
Thank you very much for staying at our hotel.We deeply apologize for any inconvenience caused by the laundry room during your stay.We will make improvements so that our guests can spend their stay comfortably in the future.Thank you very much for your valuable comments.

6/10 Okay

Anthony

Stayed 2 nights in May 2024
Response from Front staffs on May 17, 2024
Thank you for staying at The Royal Park Hotel Iconic Osaka Midosuji. We will continue our effort to provide the best service for our guests. We are very much looking forward to seeing you again.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Rooms were nice and clean.
Stayed 4 nights in May 2024
Response from All staff on May 16, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji.It is our greatest pleasure to realize that you were satisfied with us. We will continue our effort to provide the best service for our guests.We are very much looking forward to welcoming you again.

10/10 Excellent

Levi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up having to walk a lot to get to the parts of Osaka we wanted to visit for tourism purposes, but the hotel itself was amazing.
Stayed 2 nights in Apr 2024
Response from Front staffs on Apr 30, 2024
Thank you very much for staying at our hotel.We are very happy to hear that you were satisfied with your stay at our hotel.All of our staff are looking forward to seeing you again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel did everything as expected.
Stayed 4 nights in Apr 2024
Response from All Stuff on Apr 21, 2024
The staff and I would like to thank you for choosing our place during precious time here. We are glad to hear that you have enjoyed staying with us. Your comment concerning our staff is also very much appreciated. We hope you got to see the cherry blossoms since it was season. We are very much looking forward to your next visit.

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 would stay here again. Only thing I did not like was that the King corner option we had was actually two twin beds put together with king bed sheets on it. The center of the bed was extremely uncomfortable.
Stayed 2 nights in Apr 2024
Response from Front staffs on Apr 18, 2024
Thank you for using our hotel this time.However, we apologize for any inconvenience caused regarding the bed.We look forward to seeing you again.

10/10 Excellent

Carl

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were well trained and excellent. Located close to the train line, restaurants and convenience stores.
Stayed 7 nights in Apr 2024
Response from All staffs on Apr 15, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with us. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

8/10 Good

Babatunde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel. It’s conveniently located near the train station and so easy to get to most places. The staff are super nice and professional. Our room itself while small, is very clean and tidy. We will highly recommend for a comfortable stay.
Stayed 2 nights in Apr 2024
Response from Front staffs on Apr 14, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with us. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location. Easy access to local transportation. Our room was very clean and spacious compared to other hotels.
Stayed 3 nights in Apr 2024
Response from All stuff on Apr 12, 2024
Thank you very much for staying at The Royal Park Hotel Iconic Osaka Midosuji.We apologize for any inconvenience caused by the gym.However, We are very pleased that you enjoyed your stay in our room.We look forward to welcoming you back again.

6/10 Okay

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The only issue is the room temperature needed to controlled by the front desk. Do most the time the room was too hot or when ac was requested too cold. Not much time in balance.
Stayed 5 nights in Apr 2024
Response from All stuff on Apr 10, 2024
Thank you for choosing our hotel from amongst many others.We apologise for any inconvenience caused by the temperature adjustment.Our hotel will consider ways to make it easier for customers to set up. All of our staff will continue to strive to improve our services so that we can continue to be a hotel that our customers choice, so we appreciate your continued support.

10/10 Excellent

Ernestina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, laundry was too small but wasn’t a problem at all
Response from All staff on Apr 10, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. Thank you for your feedback, we take your points to our consideration to improve the situation.We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

8/10 Good

Stanley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To us we think it was a little too fancy, but we still loved it! And it was a quick walk to the train station. This location of osaka is part of the business district and many suited people commuting to and from work. Beautiful temple on the back of property with cherry blossoms.
Stayed 2 nights in Apr 2024
Response from All Staffs on Apr 9, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied. We are very much looking forward to welcoming you again.

8/10 Good

Brittany, Noblesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front staffs on Apr 6, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity.

10/10 Excellent

Colin

Stayed 1 night in Apr 2024
Response from Front staffs on Apr 25, 2024
We would like to thank you for choosing our place during precious time here. Thank you for providing your valuable feedback. We are glad to hear that you have enjoyed staying with us. We are very much looking forward to your next visit

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great breakfast buffet, convenient for both north and south Osaka.
Stayed 2 nights in Mar 2024
Response from All stuff on Apr 4, 2024
Thank you for selecting us out of the many possible places here. We are glad to hear that you have enjoyed staying with us. Your comment concerning our staff is also very much appreciated. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Osaka.

6/10 Okay

Grace, TEMPLE CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and comfortable. Our room came with a bath tub with salt packets and a standing shower. The water pressure was great. The bed is soft for Asian standards. Probably comparable to a 6 on a sleep number bed. The breakfast buffet option was also nice. It’s an Eastern and Western breakfast with a variety of pastry, rice, cereal, caffeine and juice choices We stayed multiple days and had breakfast vouchers for the entire stay. Thought they’d change up the menu but they didn’t, which was a bummer and got tired of the food on our last days there. Staff was courteous and helpful.
Stayed 4 nights in Mar 2024
Response from All Stuff on Apr 4, 2024
Thank you very much for taking the time to write about your experience at The Royal Park Hotel Iconic Osaka Midosuji. We are glad to hear that you have enjoyed staying with us. Also, we are sorry you were not satisfied with our breakfast, we take your points to our consideration to improve the situation. We hope to have an opportunity to welcome you back on your future travel to Osaka.

6/10 Okay

Nikoletta

Traveled with family and small children
Liked: Staff & service
The hotel was nice but our room was dirty. Location is good but I definitely think there are better hotels in Osaka.
Stayed 3 nights in Mar 2024
Response from All Staff on Apr 4, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. We sincerely apologize the inconvenience for your room. Thank you very much for your constructive feedback, we take your points to our consideration to improve the situation. We hope to have an opportunity to welcome you back on your future travel to Osaka.

10/10 Excellent

Winnie, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and delicious breakfast. Would recommend.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 31, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front staffs on Mar 29, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front staffs on Mar 29, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity.

10/10 Excellent

Irma, Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , specious and easy access to the center
Stayed 1 night in Mar 2024
Response from All stuff on Mar 24, 2024
Thank you for selecting us out of the many possible places here. We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our style and location. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit.

8/10 Good

Mihaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, but very tiny rooms
Stayed 1 night in Mar 2024
Response from Front staffs on Mar 21, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity.

10/10 Excellent

Brittany

Stayed 3 nights in Nov 2023
Response from All staff on Apr 10, 2024
Thank you very much for having stayed at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with us. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

6/10 Okay

Avleen

Traveled with family
Liked: Cleanliness
Overall an okay hotel. The rooms were slightly smaller than expected, some amenities (toothbrush, water) were not provided and when we requested these from reception they noted there was an additional cost. We did struggle to find smaller food outlets/restaurants nearby (apart from the 7-11). However, great street views from our rooms. Very limited breakfast buffet options. On both mornings, we had to wait around while plates, food and drinks were restocked (it seemed very understaffed during our stay). However, the staff were apologetic and worked efficiently. Overall, a pleasant yet average experience in Osaka.
Stayed 3 nights in Mar 2024
Response from Front staff on Mar 18, 2024
Thank you very much for staying at our hotel out of many accommodation options. We sincerely apologize that you were not satisfied with our service. All of our staff will continue to strive to improve our services so that we can continue to be a hotel that our customers choice, so we appreciate your continued support.

10/10 Excellent

Thyda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Park Iconic is a nice, new and clean hotel. The rooms are tight but standard for Japanese hotels. I booked 2 connecting rooms for our family of 5. Next time, I would upgrade so we can have more space to be together. It is located in a quiet neighbourhood, a good 10 minutes walk to catch the train. They have good facilities like laundry machines and gym. Breakfast was good for a reasonable price. Would recommend this hotel for value and quality.
Stayed 3 nights in Mar 2024
Response from All stuff on Mar 15, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with the hotel and Osaka as well. We are very much looking forward to welcoming you again.

8/10 Good

Jennifer, Shorewood

Stayed 2 nights in Mar 2024
Response from Front staffs on Mar 30, 2024
Thank you very much for staying at our hotel.We are glad to hear that you enjoyed your stay.We look forward to seeing you again if we have the opportunity.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing bedding and pijamas! Gym is really small and there is no room to store clothes
Stayed 4 nights in Mar 2024
Response from All Stuff on Mar 8, 2024
Thank you very much for staying at The Royal Park Hotel Iconic Osaka Midosuji.We apologize for any inconvenience caused by the gym.However, We are very pleased that you enjoyed your stay in our room.We look forward to welcoming you back again.

10/10 Excellent

Fumihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very convinient
Stayed 3 nights in Feb 2024
Response from All Stuff on Mar 2, 2024
The staff and I would like to thank you for choosing our place during precious time here. Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with location. We are very much looking forward to your next visit.

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Excellent breakfast.
Stayed 1 night in Feb 2024
Response from All stuff on Feb 24, 2024
Thank you for selecting us out of the many possible places here. We are glad to hear that you have enjoyed staying with us. We are glad you enjoyed our breakfast.We sincerely hope to welcome you back on your next visit to OSAKA.

10/10 Excellent

Shanel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, the rooms were lovely, clean and spacious. The bed were very comfortable. Bathrooms have good amenities and water pressure. The hotel is close by 2 metro stations and Family mart. Would highly recommend!
Response from All Stuff on Feb 21, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with us. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

8/10 Good

Hou Tong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very wonderful view for the room and very quiet.
Stayed 1 night in Feb 2024
Response from All Stuff on Feb 19, 2024
Thank you very much for staying at our hotel. We are also honored to receive your compliment. We hope you enjoy your stay.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, spotlessly clean, excellent condition, lovely staff. Business style hotel room was small but very comfortable (first time in Japanese hotel) would stay again in this hotel in Osaka.
Stayed 3 nights in Feb 2024
Response from Front staffs on Feb 18, 2024
The staff and I would like to thank you for choosing our place during precious time here. We are glad to see your lovely feedback.Your comment concerning our staff is also very much appreciated. We sincerely hope to welcome you back on your next visit to OSAKA.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from All stuff on Jan 24, 2024
Thank you for staying us.We are also happy to hear that you were satisfied with your stay. We looking forward to seeing you again when you come back here.

2/10 Terrible

Atsushi

Stayed 3 nights in Jan 2024
Response from スタッフ一同 on Feb 2, 2024
この度は、数ある宿泊施設からザロイヤルパークアイコニック大阪御堂筋をお選びいただきまして誠にありがとうございました。私どものサービスに行き届かない点がありご満足いただけませんでしたこと、心よりお詫び申し上げます。これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、サービス向上に努めてまいりますので、引き継きご愛願のほど何卒宜しくお願い申し上げます。

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and we slept very well. The only down side is that it's pretty far (at least two train stops) from anything and there's not much to walk to around the hotel.
Stayed 1 night in Jan 2024
Response from All Stuff on Jan 11, 2024
Thank you for selecting us out of the many possible places here. We are glad to hear that you have enjoyed staying with our room. We apologize for any inconvenience caused by being a little far from downtown. We will continue to work to satisfy our customers in other ways. We are very much looking forward to welcoming you again.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not a 5 Star Hotel
This hotel is marketed as a 5 star property but it is not. There is no concierge. There is no coffee machine in the lobby to have a cup of coffee without having to pay for the entire breakfast cafe. There was no hand lotion or other items we have come to expect. There is no spa or onsen. If it was marketed and priced as a four star it would be fine.
Stayed 2 nights in Jan 2024
Response from All Stuff on Jan 11, 2024
Thank you very much for staying at The Royal Park Hotel Iconic Osaka Midosuji.However, we apologize for not meeting your expectations.Your feedback will be taken into consideration for future hotel management.Thank you very much for your valuable feedback.

6/10 Okay

ashwani

Traveled with family
Liked: Cleanliness
Stylish built , convenient location. Room size & bed sizes were really small. Limited western Breakfast options.
Stayed 3 nights in Dec 2023
Response from All Stuff on Jan 11, 2024
The staff and I would like to thank you for choosing our place during precious time here. It is our greatest pleasure to realize that you were satisfied with style and location. But, we apologize that you did not enjoy our room. If you have the next opportunity, we recommend the corner room, which is relatively spacious and has a bath view. Thank you very much for your feedback. We sincerely hope to welcome you back on your next visit to Osaka.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this hotel.
Stayed 1 night in Jan 2024
Response from The Royal Park Hotel Iconic Osaka Midosuj on Jan 11, 2024
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with your stays. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

10/10 Excellent

Nan, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from All Stuff on Jan 7, 2024
Thank you for staying at our hotel.If you have another opportunity, we look forward to seeing with you again.

10/10 Excellent

mingmin, markham

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from All Stuff on Jan 7, 2024
Thank you for staying at our hotel.If you have another opportunity, we look forward to seeing with you again.

10/10 Excellent

Nguyet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from All stuff on Feb 10, 2024
Thank you for staying us.We are also happy to hear that you were satisfied with your stay. We looking forward to seeing you again when you come back here.

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from The Royal Park Hotel Iconic Osaka Midosuji. on Dec 29, 2023
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. We are glad to see your feedback that you have enjoyed staying with us. Your feedback concerning our staff is also very much appreciated. We are very much looking forward to your next visit.

6/10 Okay

Simon

Traveled with family
Liked: Staff & service
Friendly staff, average hotel
We stayed for two nights. The staff were friendly and willing to help. However the hotel was just average.
Stayed 2 nights in Dec 2023
Response from All staffs on Dec 25, 2023
Thank you very much for taking the time to write about your experience at The Royal Park Hotel Iconic Osaka Midosuji.We will continue our effort to provide the best service for our guests.

10/10 Excellent

Chan-li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in this hotel. A nice surprise. Beautifully designed hotel and room. Great breakfast. Lounge upstairs was wonderful, too. A nice quiet pace to relax with food and drink. Near subway and convenient. Enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from All staffs on Dec 24, 2023
Thank you very much for having stayed and sharing your experience at The Royal Park Hotel Iconic Osaka Midosuji. It is our greatest pleasure to realize that you were satisfied with our hotel. We will continue our effort to provide the best service for our guests. We are very much looking forward to welcoming you again.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from All stuff on Dec 17, 2023
Thank you for staying at our hotel.We are also happy to hear that you were satisfied with your stay. We looking forward to seeing you again when you come back to Osaka.