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Reviews of Bon Condominium Umeda

3.5 out of 5
Bon Condominium Umeda
3-1-4 Nakazaki Nishi, Kita-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 286 reviews" "
Rating 8 - Good. 80 out of 286 reviews" "
Rating 6 - Okay. 23 out of 286 reviews" "
Rating 4 - Poor. 8 out of 286 reviews" "
Rating 2 - Terrible. 4 out of 286 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room itself. Check in is a bit too strict. Can't check in at 15:59. Muar check in exactly at 16:00 no exceptions. No cleaning service for rooms so had to take out our own garbage for 6 day stay which isn't too bad. Check out procedure was kind of creepy in that you're locked out of the room at exactly 10am , mist pay 1500 yen for late check out. A bit strict. Location is great, room itself is great.
Stayed 5 nights in May 2024
Response from BON Lodging Customer Support Team on May 24, 2024
Thank you for staying with us and sharing your feedback. We are sorry to hear that you found our check-in/out time too strict. We sincerely hope that we may welcome you again during your next visit.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Did not receive check in code until I asked the day before check in. Overall good location and comfortable stay.
Stayed 6 nights in May 2024
Response from BON Lodging Customer Support Team on May 16, 2024
Thank you for staying with us. We send their check-in code to all our guests prior to arrival, but some booking websites sometimes fail to deliver our messages successfully. We apologize for any inconvenience caused.We recommend all our guests to contact us 2 to 1 day before check-in if they haven't received their check-in code. Thank you again for your review, we are happy to know that you enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Cole

Liked: Cleanliness, property conditions & facilities
It was good and decently cheap
Stayed 2 nights in May 2024
Response from BON Lodging Support Team on May 11, 2024
Thank you for taking the time to write a review! We are so glad to hear that you like our apartment location. We look forward to welcoming you back in the future.

10/10 Excellent

sofia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location easy to get to places including airport bus
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on May 1, 2024
Thank you for your review, we are glad to know that you enjoyed our location! We look forward to welcoming you again.

6/10 Okay

ANDY

Traveled with family
Relatively new condominium in Umeda section of Osaka with no manned staff, check-in was done through a tablet installed at the entrance desk. The location is a bit far from the JR Osaka Station, about 12-15 minutes walking but it is close to shopping areas around the condominium. There was no house keeping service during our stay of four nights at the condo. Each person was provided a bath towel for use during the stay at the condo with no towel exchange service. The condo was equipped with a washer with dryer in the bathroom. The one-bedroom condo was of medium size with two double beds in the bedroom and a sofa bed in the living room and with a small kitchen with stove and refrigerator. Overall, it is an ok condominium to stay but I would choose another location close to the JR Osaka Station the next time I come to Osaka.
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on Apr 29, 2024
Thank you for your review, we are glad to know that you enjoyed your stay with us.We do have a towel exchange service available, so please don't hesitate to use it if you do decide to stay with us again!

8/10 Good

Komal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size property with kitchen. Walkable to train station and to Umeda building and the Mall. Family Mart in the street. Lots of eating places within 2 minutes walking distance. Only comment would be shower head in the bathroom is in a funny place. Also instructions to enter property are received by email and meant to be received 2 days before. Had to follow up on the day of arrival.
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on Apr 23, 2024
Thank you for staying with us, we are glad to know that you enjoyed your stay! We hope to welcome you again soon!

10/10 Excellent

Man

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BON Lodging Customer Support Team on Apr 23, 2024
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

Richard

Liked: Amenities
Good location. Clean apartment but small. Good communication. There was a washing machine but no dryer.
Stayed 3 nights in Apr 2024
Response from BON Lodging Customer Support Team on Apr 17, 2024
Thank you for your review, we are glad to know that you enjoyed your stay! The shower ventilation system is equipped with a drying function to dry laundry items. We recommend it for next time! We hope to welcome you again.

8/10 Good

Ritsuko

Traveled with family
Liked: Cleanliness, amenities
It was very inconvenient that there was only one tiny elevator for the whole apartment. Everything else was perfect.
Stayed 2 nights in Apr 2024
Response from BON Lodging Customer Support Team on Apr 8, 2024
Thank you for your feedback. We are glad to know that you enjoyed your stay overall, and we hope to welcome you again!

10/10 Excellent

Letitia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, and quiet. Spacious enough for our family of four. Easily accessible to trains and shopping centres.
Stayed 6 nights in Mar 2024
Response from BON Lodging Customer Support Team on Apr 8, 2024
Thank you very much for your review! We are delighted to know that you and your family enjoyed your stay with us. We look forward to welcoming you again!

10/10 Excellent

Sanjay, London

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment with good amenities and a comfortable bed. Not spacious but not cosy either. Quiet location near public transport and convenience stores.
Stayed 6 nights in Mar 2024
Response from BON Lodging Customer Support Team on Apr 3, 2024
Thank you for your review, we are glad to know that you had a pleasant stay. We look forward to welcoming you again!

10/10 Excellent

Sasidhar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Is situated close to Shin-Osaka & can walk to Osaka-Umeda station which is good for shopping and travel. Family-Mart and 711 are close by. Few restaurants are ata a throwaway distance. Checkin and checkout instructions are detailed and process is easy. Appartment is clean and spacious for a family of 3. All in all, we liked it.
Stayed 3 nights in Mar 2024
Response from BON Lodging Support Team on Apr 1, 2024
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Cui Mei

Stayed 4 nights in Mar 2024
Response from BON Lodging Customer Support Team on Mar 26, 2024
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Kuan I

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this place. The room is big and clean. The area is close to all shopping and train station. We can not wait for our next visit to Bon Condominium.
Stayed 7 nights in Mar 2024
Response from BON Lodging Customer Support Team on Mar 15, 2024
Thank you for your review, we are delighted to hear that you loved your stay with us! We look forward to welcoming you back soon!

6/10 Okay

Celine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basically everything was good, except it is abit of walking distance to the apartment..10-12 mins walk from the airport limousine drop off. And it is raining on the day that we arrived😅
Stayed 2 nights in Mar 2024
Response from BON Lodging Customer Support Team on Mar 29, 2024
Thank you for staying with us and sharing your feedback! We hope to welcome you again in the future.

10/10 Excellent

YEN WEN

Traveled with family
Liked: Cleanliness, room comfort
Had a great time stay!
The location is very good, easy to access to the train station, about 12-15 mins walk. Convenient stores are just at the corner. The room is super clean and has everything you needed. We used the washer( in the room) and dry in the bathroom with the fan on, it's dry the next day already! Check in "has to" be after 4pm sharp and the process is smooth and easy! Love this place!
Stayed 4 nights in Feb 2024
Response from BON Lodging Customer Support Team on Feb 28, 2024
Thank you for staying with us and sharing your feedback! We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 Good

SHAN CHIANG

Stayed 3 nights in Feb 2024
Response from BON客服團隊 on Feb 29, 2024
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

8/10 Good

Tsuei-Ning

Stayed 5 nights in Feb 2024
Response from BON客服團隊 on Feb 29, 2024
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

YUMI

Stayed 3 nights in Feb 2024
Response from BON lodging support team on Feb 14, 2024
Thank you for your review! We hope to welcome you again during your next trip!

6/10 Okay

Chan

Stayed 3 nights in Feb 2024
Response from BON Lodging Customer Support Team on Feb 14, 2024
Thank you for staying with us, we hope to welcome you again!

10/10 Excellent

ANTONETTE NG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family loved the location and the place is clean and cozy. Just the requests for towels and keys for storage of luggage, there is no instructions on how to avail. But overall, very happy with our stay. Thank you
Stayed 9 nights in Jan 2024
Response from BON Lodging Customer Support Team on Feb 9, 2024
Thank you for staying with us and sharing your feedback with us! We are glad to hear that you enjoyed your stay. We look forward to welcoming you and your family again!

10/10 Excellent

CHUN YUEN

Stayed 5 nights in Feb 2024
Response from BON Lodging Customer Support Team on Feb 14, 2024
Thank you for staying with us, we hope to welcome you again!

4/10 Poor

taeryung

Stayed 3 nights in Jan 2024
Response from BON lodging support team on Feb 14, 2024
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

SUNHEE

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on Feb 1, 2024
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Chien-Chung

Stayed 7 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 31, 2024
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Douglass

Liked: Cleanliness, amenities, property conditions & facilities
I love the flexibility of this system. Easy check-in etc. Location is great
Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 23, 2024
Thank you for your review, we are glad to hear that you enjoyed your stay with us and found the check-in process easy! We look forward to welcoming you again soon.

10/10 Excellent

MINJI

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 23, 2024
Thank you for staying with us, we hope to welcome you back soon!

10/10 Excellent

te hung

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 22, 2024
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Melanie, North Sydney

Traveled with family and small children
Liked: Amenities, property conditions & facilities
convenience of food places, shopping and transport
Stayed 1 night in Dec 2023
Response from BON Lodging Customer Support Team on Jan 16, 2024
Thank you for your review, we are glad to know that you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Masachika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and the rooms were spacious.
Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 15, 2024
Thank you for your review, we are glad to hear that you enjoyed your stay! We look forward to welcoming you back.

10/10 Excellent

MIJUNG

Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 11, 2024
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

ANDY

Stayed 5 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 11, 2024
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Douglass

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I like Bon's properties they are easy to use and nice to stay. Prefer over a hotel
Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on Jan 11, 2024
Thank you so much Douglass! We are delighted to hear that you enjoy BON Lodging for your stays in Japan! We look forward to having the pleasure of welcoming you again soon.

10/10 Excellent

CHOI

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 28, 2023
Thank you for your reservation, we are glad to know that you enjoyed your stay! We look forward to welcoming you again.

8/10 Good

yayoi, west roxbury

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on Jan 15, 2024
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Jean

Stayed 6 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 27, 2023
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

JUNGMIN

Stayed 3 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 27, 2023
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

Dennis

Stayed 4 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 27, 2023
Thank you for staying with us, we hope to welcome you again.

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Love the place, close to train stations, plenty of food options, shopping especially! (Daimaru Pokémon center and lots more!!!)
Stayed 6 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 22, 2023
Thank you for your review, we are glad to hear that you enjoyed your stay with us! We look forward to welcoming you again soon.

8/10 Good

Kayoung

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 20, 2023
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Hwai Poh

Stayed 3 nights in Dec 2023
Response from BON Lodging Customer Support Team on Dec 19, 2023
Thank you for staying with us, we look forward to welcoming you again soon!

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from BON lodging support team on Dec 16, 2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Douglass

Business traveler
Liked: Cleanliness, amenities
Convenient location, good access
Stayed 2 nights in Nov 2023
Response from BON Lodging Customer Support Team on Nov 28, 2023
Thank you for your review, we are glad to know that you found our location convenient. We look forward to welcoming you back soon!

10/10 Excellent

SUNGWON

Stayed 3 nights in Nov 2023
Response from BON lodging support team on Dec 16, 2023
Thank you for your review! We hope to welcome you again during your next trip!

6/10 Okay

Toh

Stayed 5 nights in Nov 2023
Response from BON lodging support team on Nov 27, 2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and perfect for our base in Osaka.
Stayed 9 nights in Nov 2023
Response from BON Lodging Customer Support Team on Nov 17, 2023
Thank you for your review, we are glad to hear that you enjoyed your stay! We look forward to welcoming you again

8/10 Good

MEI CHI

Stayed 4 nights in Nov 2023
Response from BON客服團隊 on Nov 27, 2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

Gaelle

Liked: Cleanliness, property conditions & facilities
Close to all amenities. Clean and spacious.
Stayed 5 nights in Oct 2023
Response from BON Lodging Customer Support Team on Nov 1, 2023
Thank you for your review, we are glad to know that you enjoyed your stay with us! We hope to welcome you again soon!

10/10 Excellent

Lai Ngor

Stayed 5 nights in Oct 2023
Response from BON lodging support team on Nov 27, 2023
Thank you for your review! We hope to welcome you again during your next trip!

8/10 Good

YUEN WA

Stayed 5 nights in Oct 2023
Response from BON Lodging Customer Support Team on Oct 31, 2023
Thank you for staying with us, we look forward to welcoming you again!