Aloha SATOMI,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We're also glad you liked our cleanliness and stunning views. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha ZHONGYU,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Tomohiro,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager
Aloha Riho,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Sho,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. We take pride in our work and we are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager
Aloha NORIKO,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha SOSUKE,Mahalo for choosing to stay with us. We are glad you liked our stunning views. However, we're very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager
Aloha YUKO,Mahalo for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We understand that this is not typical of the service we strive to provide. We have shared your feedback with the appropriate department to ensure that such incidents are not repeated in the future. If you would like to discuss the matter further, please do not hesitate to contact us directly and ask for the Manager On Duty. We once again apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future.Mahalo,Guest Services Manager
Aloha Ryota,Mahalo for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We understand that this is not typical of the service we strive to provide. We have shared your feedback with the appropriate department to ensure that such incidents are not repeated in the future. If you would like to discuss the matter further, please do not hesitate to contact us directly and ask for the Manager On Duty. We once again apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future.Mahalo,Guest Services Manager
Aloha Miyazawa,Mahalo for staying with us at Hyatt Place Waikiki. We're so delighted to learn that our Ohana was able to welcome you with the spirit of Aloha. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Makiko,Mahalo for choosing to stay with us. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager
Aloha YUICHIRO,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled by your excellent rating. It was a pleasure to have you as our guest, and we hope to welcome you back soon.Mahalo,Guest Services Manager
Aloha EI,Mahalo for choosing to stay with us. Should you wish to discuss your stay further, don't hesitate to get in touch with us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager
Aloha YOSHIAKI,Mahalo for staying with us at Hyatt Place Waikiki. It brings us great joy to hear of your high rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha HIDEKI,Mahalo for choosing to stay with us. We are sorry for any trouble caused. Your feedback has been passed on to the relevant team, and we guarantee that we will take the necessary actions to enhance our services. If you wish to discuss your stay in greater detail, please contact us directly, and we will make every effort to address your concerns. Thank you once again for choosing to stay with us.Mahalo,Guest Services Manager
Aloha Mitsuo,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager
Aloha NOBUTAKA,Mahalo for choosing us. We regret any inconvenience you may have experienced. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager
Aloha MIHO,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear of your excellent feedback. We're also delighted you liked our cleanliness, excellent location, breakfast options, and welcoming staff. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager
Aloha,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a wonderful stay. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager
Aloha HIDEMASA,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager
Aloha YUKA,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you chose us to celebrate such a special occasion. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager
Aloha JUNKO,Mahalo for choosing to stay with us. We are glad you had a great stay with us and that our Ohana was able to welcome you with much Aloha. However, we are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department for improvements. Hosting you is a pleasure, and we're excited to welcome you back in the future.Mahalo,Guest Services Manager
Aloha Misaki,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled by your perfect rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Hideyasu,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled by your high rating. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager
Aloha HIROKO,Mahalo for staying with us at Hyatt Place Waikiki. We're so delighted to hear of your high rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha TAKESHI,Mahalo for choosing us. We regret any inconvenience you may have experienced. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager
Aloha Waki,Mahalo for staying with us at Hyatt Place Waikiki. We're delighted you of your perfect rating. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo,Guest Services Manager
Aloha Hidetaka,Mahalo for staying with us at Hyatt Place Waikiki. We're so delighted to hear of your high rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Kazuto,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear you had a great visit. Your comments will be shared with the proper department. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha TORU,Mahalo for your feedback. We are very sorry if we did not live up to your expectations. This is not typical of a usual stay and we've reported your comments to the relevant department. Should you wish to discuss this further, we kindly ask you to reach out to us directly. Once again, we're sorry for any inconvenience caused and we're looking forward to hosting you in the future.Mahalo,Guest Services Manager
Aloha Teruji,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your high rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager
Aloha Fumio,Mahalo for choosing to stay with us and sharing your experience. We are very sorry to hear that we fell short of your expectations. We will have the appropriate department collect your comments and incorporate them to make improvements going forward. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us, and we look forward to hosting you again in the future.Mahalo,Guest Services Manager
Aloha Yuya,Mahalo for choosing to stay with us at Hyatt Place Waikiki. We're so thrilled to hear of your excellent rating. Hosting you is a delight. We're excited to have you back in the future.Mahalo,Guest Services Manager
Aloha MIWAKO,Mahalo for staying with us at Hyatt Place Waikiki. We're glad you enjoyed our breakfast options and excellent facilities. We had a great time hosting you, and once again, thank you for staying with us.Mahalo,Guest Services Manager
Aloha,Mahalo for choosing to stay with us at Hyatt Place Waikiki. We greatly appreciate your rating. We're also glad to know that you enjoyed our complimentary water bottles. We had a great time hosting you, and once again, thank you for staying with us. Mahalo,Guest Services Manager
Aloha Norie,
Mahalo for choosing to stay with us at Hyatt Place Waikiki. We're glad to know that we were able to accommodate you well. We had a great time hosting you, and we hope you're doing well. We hope to welcome you again in the future.
Mahalo,
Guest Services Manager
Aloha Hiroko,
Mahalo for staying with us and for sharing your experience. We greatly appreciate your rating. However, we're deeply sorry if your experience didn't fully meet your expectations. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us.
Mahalo,
Guest Services Manager
Aloha Hiroo,
Mahalo for choosing to stay with us and for sharing your experience. We greatly appreciate your high rating. However, we're deeply sorry if your experience didn't fully meet your expectations. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us.
Mahalo,
Guest Services Manager
10/10 (非常に良い)
YOSHIHIDE
出張
2022 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
YOSHIHIDE
2022 年 1 月に 7 泊滞在
Reservations Teamからの返信 (投稿日 : 2022 年 1 月 18 日)
Thank you for staying with us, we appreciate your feedback.
10/10 (非常に良い)
YOSHIHIDE
出張
2022 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
YOSHIHIDE
2022 年 1 月に 1 泊滞在
Reservations Teamからの返信 (投稿日 : 2022 年 1 月 18 日)
Thank you for staying with us, we appreciate your feedback.
Aloha Akiko,
Mahalo for choosing to stay with us at Hyatt Place Waikiki. We greatly appreciate your perfect rating! We're glad you enjoyed your entire stay. It was a pleasure hosting you, and once again, thank you for staying with us.
Mahalo,
Guest Services Manager
Aloha Mariko,
Mahalo for staying with us and for sharing your feedback. We greatly appreciate your high rating. However, we sincerely apologize if your experience didn't fully meet your expectations. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us.
Mahalo,
Guest Services Manager
10/10 (非常に良い)
Caryn
家族旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff.
Caryn
2024 年 4 月に 4 泊滞在
8/10 (良い)
Gabrielle
カップルで旅行
2024 年 4 月 19 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Rooms were a bit dusty in the corners and the couch and carpet were outdated. It was unclear where the breakfast buffet was and there was insufficient space for people to eat breakfast.
There were water stations on the first floor which were nice. The hotel needed a couple more ice machines though
Aloha Igal,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager
10/10 (非常に良い)
John
家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room was spacious, clean and had a nice ocean view with a balcony. The staff is absolutely wonderful. The area is very noisy, even on high floors, and the pool is for children but has no outdoor bar for adults.
Aloha John,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our cleanliness, spacious room, and stunning views. We're also thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We greatly appreciate you bringing the issue to our attention. We take it seriously and have shared it with the appropriate department to ensure that prompt action is taken to address it. It is always a pleasure to host you, and we look forward to your next visit.Mahalo,Guest Services Manager
10/10 (非常に良い)
Gregory、Delta
家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were the best! From front desk to housekeeping and dining, everyone is doing great work. If I had to choose a weakness it would be the pool. Small and just not appealable. But the ocean is what we all came for anyway.
Aloha Gregory,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you had a great visit. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager
4/10 (不満)
Rebecca
家族旅行
2024 年 4 月 17 日
気になった点 : 施設のコンディションと設備
I was disappointed this year. Last year we stayed here it was great. Not this year. The hotel had a large group of High school kids. Which I was ok with. Then being in our room the second night. The kids yelled all night. Waking my 2 year old up. The would be screaming across the balconies to other hotels. One father told
Them to stop screamyay his daughter. It was not ok and I wonder who was supervising them. Moving forward we get back to the hotel from the beach. My 3 sons husband and myself with a heart problem history had to walk up 19 floors because the elevator was not working! My husband had to vary our 2 year old. We get into our room to finally rinse off from the beach. Put water is off. Each time we had to use the elevator it took us at least 10 min of wait for it just to get in. This spring break vacation was not so good as last year here. I’m pretty bummed.
Aloha Rebecca,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager