i was turned away at check in because i was recently separated from my wife before getting there and was told i could not be there alone
James
2023 年 12 月に 6 泊滞在
8/10 (良い)
Jennifer、East Hanover
カップルで旅行
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening…
The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.
Jennifer
2024 年 2 月に 5 泊滞在
10/10 (非常に良い)
Guendolyn S
2024 年 2 月 23 日
Guendolyn S
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Guy
カップルで旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The highlight of the property was the private island, which was a wonderfully relaxed and calm place to visit.
The overall highlight of the holiday was the quality of the service and hospitality. Absolutely everyone on the staff presented a sunny and helpful attitude making it almost unique in our experience.
Amongst a universally excellent team, special mentions have to go to -
Selina in customer relations
Nichola and Logesh butler services
Nicole on the beach
Joel on the island
Alejandro (sic?) in water sports.
Our first sandals experience, but will not be our last
Guy
2024 年 1 月に 9 泊滞在
10/10 (非常に良い)
Alexander
カップルで旅行
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property. Friendly and helpful staff. Delicious and plentiful food and drink options.
Alexander
2024 年 1 月に 5 泊滞在
8/10 (良い)
Matthew
家族旅行
2024 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a great place ! The staff was extremely friendly and helpful all week.