Lobby
Check availability

Reviews of Hotel Lubumbashi

3 out of 5
Hotel Lubumbashi
Avenue 30 Juin, Lubumbashi

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amadou

Liked: Cleanliness, staff & service, property conditions & facilities
Pool property need more maintenance
Stayed 3 nights in Dec 2023
Response from Hotel Lubumbashi on Apr 6, 2024
Dear Valuable Guest,Thank you so much for giving your feedback on your stay. Our goal is to provide all our guests with the highest level of customer service. We appreciate your time sharing your feedback, and we understand the concern about the swimming pool maintenanceHope we will have the opportunity to welcome you again.Thank you,

10/10 Excellent

George

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff, safety, and comfortable.
Stayed 6 nights in Aug 2022
Response from Hotel Lubumbashi on Apr 6, 2024
Dear Mr. George,Thank you so much for giving your feedback on your recent stay. Your 5 rating for Hotel Lubumbashi is highly valuable to us. Our goal is to provide all our guests with the highest level of customer service. We appreciate your time sharing your feedback, and we hope we will have the opportunity to welcome you again.

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, and overall gods experience.
Stayed 6 nights in Apr 2022
Response from Sumeet Gaikwad, General Manager on May 30, 2022
Dear Sir/ Madam, Thank you so much for giving your feedback on your recent stay. Your appreciation of Hotel Lubumbashi is highly valuable to us. Our goal is to provide the highest level of customer service to all our guests. We appreciate your time in sharing your feedback, and we do hope that we will have the opportunity to welcome you again. Thank you,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Had a few complications with the hotel that left quite a sour taste, but overall the hotel is nice and clean, the breakfast buffet is a bit limited but the food is amazing.
Stayed 1 night in Feb 2020
Response from Team Reservation on Apr 2, 2022
Thank you for your feedback and hope we will get chance again to serve you

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience at the hotel
Stayed 1 night in Jul 2019
Response from Sumeet ,Hotel Manager on Jul 30, 2019
Dear Valued Guest, Thank you for taking the time to provide your valuable review

8/10 Good

Verified traveler

Large Room and Good Breakfast
The room is spacious and clean and the buffet breakfast is of top level in Lubumbashi. However, the noise isolation could be improved.
Stayed 1 night in Sep 2018
Response from Amit on Oct 10, 2018
Thanks for your valuable response

8/10 Good

Verified traveler

Liked: Staff & service
Good location
The location of the hotel is convenient to most authorites and shopping area with taxi and mini buses outside. The room is large but the stool was blocked. Wireless network was not very reliable as most of the network do in this country.
Stayed 1 night in Sep 2018
Response from Amit on Sep 19, 2018
thanks for your valuable response. we will try our best for our wi-fi connection

6/10 Okay

HAN YOUNG

6/10 Okay

Verified traveler

Basic, clean hotel for 1 night.

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Sumeet Gaikwad, General Manager on May 30, 2022
Dear Sir/ Madam, Thank you so much for giving your feedback on your recent stay. Your appreciation of Hotel Lubumbashi is highly valuable to us. Our goal is to provide the highest level of customer service to all our guests. We appreciate your time in sharing your feedback, and we do hope that we will have the opportunity to welcome you again. Thank you,

6/10 Okay

Christian

Stayed 1 night in Feb 2022
Response from Team Reservation on Apr 2, 2022
Thank you for feedback and we will keep provide the good service

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

8/10 Good

kevin, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
短期滞在にはちょうど良い
物価の高い国ですが、比較的リーズナブルに滞在できました。 掃除もきちんとなされていて　気持ちよく滞在できました。 プールサイドや中庭で 顧客等とのショートミーティングもできますので 非常に便利なホテルでした。 朝食は こんなもんかというレベルで　長期滞在となるとつらいと思います。
Stayed 2 nights in Oct 2017

8/10 Good

rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tiny and valuable hotel.
Room is confortable and clean. but, the internet connection is very poor.

2/10 Terrible

VERONIQUE, KINSHASA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIEN DE SERIEUX.
J ai passé le plus mauvais sejour de ma vie. Il n y a pas d autres qualificatifs que l escroquerie. J avais reservé cet hotel via le site expedia et j ai payé directement la totalité de ma reservation pour 4 nuitées à 578 euros et cela 7 jours avant mon arrivée. Et j ai eu la confirmaton de ma reservation. Mais arrivée sur place, on me raconte une histoire du genre que la chambre avait ete desinfectée et qu elle ne serait prete que le lendemain a 07h, donc il me logeait pour une nuit ailleurs. J ai ete logée dans un hotel ou le courant est partie plus de 20 fois en une nuit. Mais la meilleure c est que le lendemain je me presente a l hotel Lubumbashi pour enfin occupée ma chambre mais il n y en avait pas. Toutes les chambres etaient occupees, c etait ca la realité. J ai donc attendu plus de 2 heures a la reception, pour que quelqu un libere une chambre. Finalement, je les ai demandé de me rembourser l argent pour que j aille ailleurs, mais le manager indien me demandait tjrs d attendre car il ne pouvait pas rembourser. Soit que j aille a ma reunion et la chambre serait prete a 13h alors que je l avais reservée pour la veille a 12h. Il m expliquait que c etait la faute de celui qui gere les reservatilns qui avait omis. Je suis donc allée prendre un autre hotel et 578 euros ne m ont pas ete remboursé. Il me faudrq donc entreprendre des demarches pour recuperer cet argent. Je ne pourrais jamais recommander cet hotel a quelqu un. Pas du tout serieux.