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Reviews of George Hotel

3 out of 5
George Hotel
58-60 Cartwright Gardens, London, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 314 reviews" "
Rating 8 - Good. 124 out of 314 reviews" "
Rating 6 - Okay. 40 out of 314 reviews" "
Rating 4 - Poor. 14 out of 314 reviews" "
Rating 2 - Terrible. 5 out of 314 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Demetria

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Only issue was tiny sink space but can't expect much more for the price.
Stayed 1 night in Apr 2024
Response from George Hotel on May 10, 2024
Dear Demetria, Thank you for taking the time to leave a review and share your feedback. Hopefully, see you again soon. Kind RegardsGeorge Hotel

4/10 Poor

Valeri

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is nice, friendly and helpful but that is not a hotel. It is a refurbished house. Room was too small for the price. The bin is too small and there is only 1 bin in the toilet. The soap provided is cheap. The sink is very very small. The heating couldn't be turned on. It's not a hotel, it's a refurbished house.
Stayed 2 nights in May 2024
Response from George Hotel on May 8, 2024
Dear Valeri,We very much appreciate your comments regarding your stay at the George Hotel. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. We hope that you will give us the opportunity to better serve you in the near future.Kind regardsGeorge Hotel

8/10 Good

constantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyday room service. very good location.
Stayed 6 nights in Apr 2024
Response from George Hotel on May 8, 2024
Dear Constantina, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Kelsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful park right outside the front door.
Stayed 1 night in Apr 2024
Response from George Hotel on May 5, 2024
Dear Kelsy, Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

6/10 Okay

Thomer, Glenview

Business traveler
Liked: Cleanliness, staff & service
Affordable hotel near St. Pancreas / Kings Cross with a nice full breakfast. I stayed at this place for business and knew ahead of time it's a budget hotel. That said, a few things could be improved - pillows are Ikea style foam. Not comfy - shower pressure is light / trickle; sometimes it stopped mid shower Overall though it was fine for the value and it seemed like a family run business
Stayed 2 nights in Apr 2024
Response from George Hotel on May 4, 2024
Dear ThomerThank you for taking the time to share your review. Kind regards

10/10 Excellent

Seona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean. Staff very friendly and helpful and great breakfast options.
Stayed 1 night in Apr 2024
Response from George Hotel on Apr 22, 2024
Dear Seona, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Kind RegardsGeorge Hotel

10/10 Excellent

Monia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff, facilities as advertised, very good breakfast, ideally located on Tavistock square and near Russel Square, area felt safe. Minor comments, hot water for shower seems to come on at certain times, so something to be aware of. Level of isolation between rooms could be better. However, none of these were disruptive to my stay and would book again and a recommended hotel for a stay in London.
Stayed 1 night in Apr 2024
Response from George Hotel on Apr 22, 2024
Dear Monia, Thank you for taking the time to leave a review and share your feedback. Hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Videsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, received free room upgrade which was very much appreciated! Very comfortable bed and pillows, clean room. Lots of pubs and dining options etc nearby. Very close to Kings Cross St. Pancras International, tube and other tube stations.
Stayed 1 night in Apr 2024
Response from George Hotel on Apr 22, 2024
Dear Videsh, Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay. Kind RegardsGeorge Hotel

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room was small. No fridge. Hot water was limited. Shower was cold and stopped working for a while. Had to request hand towels otherwise only one bath towel per person. Younger staff person on arrival was warm and welcoming.
Stayed 3 nights in Apr 2024
Response from George Hotel on May 4, 2024
Dear Michele, Thank you for taking the time to share your feedback. This will improve the service for everyone! and we pleased to hear our staff was warm and welcoming, we hope to see you again in future.Kind regards.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Hotel is very handy for Kings Cross and Euston, and was clean and comfortable. But as an older property rooms were small and I was right behind reception desk by lift. Breakfast doesn’t start till 7:30 so as I was working and leaving early both days I missed out. Friendly staff.
Stayed 2 nights in Apr 2024
Response from George Hotel on Apr 14, 2024
Dear Guest.Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Kind regards

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Close to our station easy to find. Lovely clean and comfortable. Friendly staff and breakfast was amazing . Staff very helpful and friendly. Will recommend to anyone .
Stayed 3 nights in Apr 2024
Response from George Hotel on Apr 12, 2024
Dear Carol, Thank you for taking the time to leave a review and share your feedback. We are glad you enjoyed your stay and hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Xinyi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to larger beds :) clean and bright. Easy checkin. Typing in the card details makes me a little worried though. Breakfast smells nice but there are plenty of options so we didn’t dine here.
Stayed 2 nights in Apr 2024
Response from George Hotel on Apr 8, 2024
Dear Xinyi,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regards,George Hotel.

6/10 Okay

Thomas Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy, the staff was wonderful and helpful, also it’s very close to the train station and bus stops which makes this place convenient
Stayed 3 nights in Apr 2024
Response from George Hotel on Apr 6, 2024
Dear Thomas,Thank you for taking the time to review your stay with us. We arevery pleased to hear that our staff made your stay pleasant.Kind regardsGeorge Hotel

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in Apr 2024
Response from George Hotel on Apr 6, 2024
Dear Angela,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regards,George Hotel team.

8/10 Good

Xing Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from George Hotel on Mar 27, 2024
Dear Xing Yee, Thank you for taking the time to leave a review. Hopefully, see you again soon. Kind RegardsGeorge Hotel

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice stay. The room was clean, beds were comfortable and a very good breakfast. The only downside was we stayed in the family room for five people that faces the park and Main Street, the window does not block out noise so you hear everything including people walking by talking, playing in the park or talking outside the pub on the corner until late at night and starts again early in the morning with whomever is walking by talking or people in the park. Maybe it’s just that room and we were unlucky as we did not stay in any other room.
Stayed 2 nights in Mar 2024
Response from George Hotel on Mar 25, 2024
Dear Mark,Thank you for your positive comments, we look forward to your next stay!Kind Regards,George Hotel.

6/10 Okay

Michael

Stayed 2 nights in Mar 2024
Response from George Hotel on Apr 10, 2024
Dear Michael,Thank you for taking the time to share your review. Kind regardsMentone Hotel

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Our confirmation email from the hotel did not contain the address of the George hotel or a daytime number. Arriving from a long haul holiday and finding no internet on my phone I could not contact the hotel or give a taxi the correct address. Staff were quite unconcerned about this and blamed expedia and certainly did not appear to be bothered about correcting their confirmation email. Another client was complaining about the same thing the day after.
Stayed 2 nights in Mar 2024
Response from George Hotel on Apr 2, 2024
Dear Kathleen, Thank you for letting us know. We have reported this to Expedia as they are the ones sending out confirmation when a reservation is through them. It doesn't come directly from us. Kind RegardsGeorge Hotel

6/10 Okay

Lisa

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from George Hotel on Mar 22, 2024
Dear Lisa, Thank you for taking the time to leave a review. Kind RegardsGeorge Hotel

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - quite clean and well located
Stayed 2 nights in Mar 2024
Response from George Hotel on Mar 8, 2024
Dear Melissa, Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again. Kind regards,George Hotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, friendly and good value for money
Stayed 1 night in Feb 2024
Response from George Hotel on Feb 16, 2024
Dear Robert,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a little getaway. Just what you need simple but effective
Stayed 1 night in Feb 2024
Response from George Hotel on Feb 16, 2024
Dear MeganThank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Cristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from George Hotel on Feb 16, 2024
Dear Cristel,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

4/10 Poor

Nicole

Business traveler
Disliked: Staff & service
My entire experience with this property was difficult and frustrating. I needed to change my payment information and neither Expedia nor the hotel would work with me. Their phone number, alternate number, and two emails did not work. Nobody got back to me with any meaningful solution. They tried to cancel my room and take the entire cost as a fee, and then told me that they would Allow me to stay and pay on property. That's all I wanted to do - was pay and make sure they got their money. Which I did without issue at the hotel. At the hotel: There were cosmetic issues: Parts of the gate outside were missing, the bannister was broken and put together with sticky tape. The room seemed clean, but there were stains on the curtain. The bathroom was gorgeous - but the window shade did not come all the way down, so people could see right in. There wasn't a door between the bathroom and room, so people in the building across the alley could see into my room. Also, despite there being a radiator in the room, it didn't put out any heat, even after I turned it on and set it. Finally, the door has a Yale lock on it, without a door knob or handle. It took me at least 1-2 minutes to be able to open the door every time. (Also the breakfast was overcooked and tasteless, but really on the list of issues that is so tiny that it's hardly worth acknowledging.)

10/10 Excellent

Rex, Shrewsbury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Initial trouble booking after being refused by Expedia. Rebooked at an additional cost. Otherwise good location serving Euston area.
Stayed 1 night in Feb 2024
Response from George Hotel on Feb 16, 2024
Dear Rex,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel, with an absolutely super American chap on Reception when we arrived. But the beds were uncomfortable and had such flat pillows. And the breakfast was virtually all cold and/or gone by 8.30-9.00-ish.
Stayed 1 night in Feb 2024
Response from George Hotel on Feb 16, 2024
Dear Susan,Thank you for taking the time to share your feedback. Kind regardsGeorge Hotel.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
The staff is very kind. The room is not spacious, but clean and comfortable. The hotel is close to the stations, Euston and King's cross, and there were various places to eat around.
Stayed 3 nights in Jan 2024
Response from George Hotel on Feb 16, 2024
Dear Guest,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Jody, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to underground, UCL, good restaurants, cafes, etc. Friendly staff. Wasn't crazy about schlepping my luggage up 60 stairs. Room was okay, rather small, shower wasn't well separated from rest of bathroom, which made for a very wet floor.
Stayed 3 nights in Jan 2024
Response from George Hotel on Feb 16, 2024
Dear Jody,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel, friendly staff
Stayed 1 night in Jan 2024
Response from George Hotel on Jan 28, 2024
Dear Emma,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good single room in convenient location.
Very friendly and efficient staff. Great location. Small single room but perfectly adequate with new bathroom and recently decorated. Good heating, nice warm room. Good value for money.
Stayed 2 nights in Jan 2024
Response from George Hotel on Jan 28, 2024
Dear Guest,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Visiting to meet friends and family for a few days found this Gem on Hotels.com stopped at the usual places / premier inn / crown plaza etc but this one for value CV comfort and location was excellent
Stayed 2 nights in Jan 2024
Response from George Hotel on Jan 28, 2024
Dear Michael,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from George Hotel on Jan 26, 2024
Dear Alexandra, Thank you for taking the time to leave a review. It is very much appreciated. We are pleased you enjoyed your stay. Kind RegardsGeorge Hotel

10/10 Excellent

Ursula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to for London business trips
As a small business owner I am cost conscious and time is precious. The George Hotel is in such a great location for public transport, restaurants and even shopping. The hotel staff are welcoming, friendly and resourceful. Everything has always run like clockwork for me. The rooms are clean, the breakfast is good value with GF options and dairy free options. I will return!
Little park right outside hotel
Cartright Gardens
Classic entrance
Stayed 7 nights in Jan 2024
Response from George Hotel on Jan 26, 2024
Dear Ursula, Thank you for taking the time to leave feedback. It was so lovely to meet you. We look forward to welcoming you back to the hotel again in the future. Kind RegardsGeorge Hotel

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very nice. I was offered an upgrade but the couldn't give it to me for the first 2 nights but upgraded me after that. First room was small but the upgrade was really nice.
Stayed 5 nights in Jan 2024
Response from George Hotel on Jan 24, 2024
Dear RobertThank you for taking the time to leave us a great review.We are glad that you enjoyed your stay with us and we hope to see you again.Kind regardsGeorge Hotel

10/10 Excellent

Margaux

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect thanks a lot
Stayed 3 nights in Jan 2024
Response from D on Jan 21, 2024
Thank you for your review.We appreciate your comments.George Hotel

8/10 Good

Marina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family adventures
Whether was amazing.Room was very clean and nice. Breakfast was delicious.Very close to a lot of restorans and public transport.Thath was our first trip in London and we are delighted.
Stayed 1 night in Jan 2024
Response from D on Jan 21, 2024
Thank you for your review.We appreciate your comments.George Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great location
Excellent location and value for money - the room was clean and comfortable! The only thing I didn’t like is that they don’t provide “do not disturb” signs (I thought this meant they only make up the room during your stay on request - a lot of hotels do this now) but they just come into your room to make it up without you asking. I’m sure some guests think of it as a ‘luxury’, but it feels like an invasion of privacy to me. Also not eco-friendly to change the towel after just one use.
Stayed 3 nights in Jan 2024
Response from George Hotel Reception on Jan 15, 2024
Dear Guest, Thank you for taking the time to share your feedback. We provide daily housekeeping which you can find in the section "main amenities". Guests report at reception in the morning if they do not wish their room to be serviced and we instruct the housekeeping to not enter. Kind RegardsGeorge Hotel

8/10 Good

Yolande

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near King's Cross/St-Pancras
Staff was polite. Arrived early (before check-in time) but was checked-in right away. Clean room and hotel in general. Did not take breakfast there so I cannot comment. Very good location if you arrive/need access to trains and Underground as it a 10 minute walk to King's Cross/St-Pancras.
Stayed 1 night in Jan 2024
Response from George Hotel Reception on Jan 15, 2024
Dear Guest, Thank you so much for taking the time to leave a review. We are pleased to hear you had a good stay. Kind RegardsGeorge Hotel

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from George Hotel Reception on Jan 15, 2024
Dear Martin, Thank you for taking the time to leave a review. Kind RegardsGeorge Hotel

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, staff were great
Response from George Hotel Reception on Jan 15, 2024
Dear Natasha, Thank you for taking the time to leave a review. We are pleased to hear you had a lovely stay. Kind RegardsGeorge Hotel

10/10 Excellent

Eugene

Stayed 1 night in Jan 2024
Response from George Hotel Reception on Jan 15, 2024
Dear Eugene, Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. Kind RegardsGeorge Hotel

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness
The shower didn’t work well. The water shut off several times each morning. Upon check in the desk attendant was very confused. We had two reservations. And I told him that. Gave him both the names. But he was adamant that we had only booked one room. It got sorted out. And he found the other reservation. But it was late and I wasn’t happy about the confusion right at the beginning of our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
A delightful stay
Overall, a delightful stay, in which the hotel's friendly and helpful staff did their utmost to help their guests enjoy their stay. Close to mainline transport and set in a pleasant and safe area, a couple of streets back from main roads. However, the windows and frames of the property required some maintenance, as they were very worn and damaged. Good value for money and would be happy to return.
Stayed 1 night in Jan 2024
Response from George Hotel Reception on Jan 15, 2024
Dear Pamela, Thank you for taking the time to share your feedback. It was really lovely to meet you and hopefully, see you again soon. Kind RegardsGeorge Hotel

6/10 Okay

Leslie Ken

Stayed 6 nights in Dec 2023
Response from D on Jan 21, 2024
Thank you for your review.George Hotel

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from George Hotel. on Dec 28, 2023
Dear Edward,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from George Hotel Reception on Jan 4, 2024
Dear Andres, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay. Kind RegardsGeorge Hotel

10/10 Excellent

Darshana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from D on Dec 24, 2023
Thank you for the review.Regards,George Hotel

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 7 nights in Dec 2023
Response from George Hotel. on Dec 28, 2023
Dear Guest,Thank you for taking the time to share your review. We are glad youenjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only problem is that there is no lift, so a little problem if you are on the third floor and have poor knees
Stayed 1 night in Dec 2023
Response from D on Dec 15, 2023
Thank you for your recent review.We appreciate your comments.

10/10 Excellent

Atchuthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were super pleasant to interact with, room was clean and cosy, would stay again!
Stayed 1 night in Dec 2023
Response from D on Dec 15, 2023
Thank you for your recent review.We appreciate your comments.