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Reviews of Lisboa Prata Boutique Hotel

3 out of 5
Lisboa Prata Boutique Hotel
Rua da Prata, 116, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 579 reviews" "
Rating 8 - Good. 209 out of 579 reviews" "
Rating 6 - Okay. 37 out of 579 reviews" "
Rating 4 - Poor. 9 out of 579 reviews" "
Rating 2 - Terrible. 8 out of 579 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Front staff was helpful and very polite. Room was exactly as advertised. We did not use their room service as we preferred to try different restaurants. Excellent location.
Stayed 7 nights in May 2024

2/10 Terrible

YULIA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Somebody from the hotel staff used the credit card I provided at check-in. I only used this card at this hotel and nowhere else, and the day after my check-in they helped themselves to an Amazon purchase of about 200 euros ($300 CAD). This made me feel unsafe and ruined the whole experience. When I politely complained, the front desk receptionist showed me the physical folder where my file was - a copy of my passport page with the credit card number written on it. The folder obviously had other guests' files in it, anyone from the staff has access to it, it's not locked anywhere. My guess is it's somebody from the night shift but of course there's no way to prove it. I had to call my bank to cancel the card, had to pay for this international call. When I spoke to the manager, he just said "It's not any of our staff", which of course he would say that. No apology, no "sorry for your experience", even though I explained I never used this card anywhere else. Gave me his card and said "Let me know what the bank says". The bank is not going to tell me who did this, they can just determine it was a fraudulent transaction. I did try calling his number a day later (I realized I'd left an earring on my nightstand and didn't want anybody to come in and steal it since I didn't trust the staff at that point). He hung up on my call without picking up and then turned off the phone. I ended up calling the front desk 6 times before somebody picked up and I asked not to clean my room.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious, the staff were friendly and helpful. The area can’t be beat for walkability and restaurants. One small drawback is that a car can’t pull up to the door; you must walk a couple of blocks away to get a cab. That said, it is on a flat street, no hills to climb, so it is okay. I recommend this place for anyone visiting Lisbon.
Stayed 4 nights in May 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room and safe area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sugata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a superior double room. We liked the location of the property and the room itself which was very clean and full of light. The location was very close to the metro station, close to many good eateries and very easily walkable to the riverside. We walked everywehere in central Lisbon from our hotel. We enjoyed our stay. A special thanks to all the staff, both inreception and in the breakfast room. Mandeep and all his colleagues at the reception were particularly helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

leenor

Stayed 3 nights in Apr 2024

10/10 Excellent

Aseniya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and kind and attentive staff! Room was spotless and spacious and even though it is located in the busy tourist center, once you close the windows, you can have a great and uninterrupted sleep. Location couldn’t be any better, you are walking distance to major tourist attractions, shopping and restaurants. Staff was always polite and ready to help with any questions, providing recommendations and arranging for transportation. Definitely recommend this hotel for a great stay in Lisbon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in Lisboa thank to the staff in this hotel. Diego is super helpful, knowledgeable and have many good advices.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gregory L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location
Stayed 3 nights in Apr 2024

10/10 Excellent

lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the location of the hotel very central, easy to walk or take trams or metro if needed. Staff helpful and polite, room boutique style, good bathroom/ shower, large room with balcony. Breakfast adequate no complaints and would stay here again if I ever revisit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

TRINA

Liked: Staff & service
Disliked: Property conditions & facilities
TV control, A/C and equipment are not easily operated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
I booked this hotel solo traveling and it was conveniently located and the staff was very friendly! Highly recommend for those that are solo traveling and want some privacy but still want to enjoy the night life.
Stayed 4 nights in Mar 2024

10/10 Excellent

Barbara, Newburyport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in perfect location to explore Lisbon. Hotel was clean and modern. There is a little daytime noise with the tram car outside. But no noise at night. Excellent restaurants nearby and the ideal location to walk all over the city. Taxi drop off and pickup are 3 blocks away but it’s an easy walk. Love this place!
Stayed 3 nights in Feb 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed, fantastic shower. No frills hotel but perfect for a 3 day getaway to explore the city
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruifeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very convenient.
Stayed 3 nights in Feb 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in very good location. Some bars, restaurants, and shopping are just next door or nearby. Note only that bars and the tram line can brings some noise into your room at night, but this was not too noticable. But likely would be louder in high tourist season.
Stayed 2 nights in Feb 2024

8/10 Good

ELIAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Matthew, Binghamton

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Property was clean and in a great location, but it’s not 4 stars by any stretch of the imagination just to set expectations. Good value for the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
oustanding shower and water pressure
Stayed 2 nights in Nov 2023

10/10 Excellent

Lissa

Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel right in the middle of everything. Note that they are working on the infrastructure of the street, so it is a bit noisy and dusty outside. We barely heard it in the room though.
Stayed 3 nights in Oct 2023

10/10 Excellent

schern

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, staff is very helpful and friendly. the location is perfect right in the central location of everything! restaurants, cafes and the busy main area is literally right downstairs. beautiful lighting in the room from the big windows and very pretty views!
Stayed 3 nights in Oct 2023

8/10 Good

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Not any fault of the property owner but the road out front is being worked on and is inaccessible by car. Would be helpful if someone would have told us where to ask the taxi to drop us off. Aside from the issue we would stay there again.
Stayed 3 nights in Oct 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Place to Stay
Very nice room with a small sitting area just inside the room's door. However, the AC did not work well, so the room felt a bit stuffy. Great location with many nearby attractions and a vast selection of restaurants. The desk staff was professional but not overly friendly. The breakfast was good, as well.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, helpful staff. Great location.
Lovely hotel - close to many tourist attractions, restaurants and shops. Really helpful staff. Rooms are spotless with everything you need.
Stayed 1 night in Oct 2023

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Amazing efficienct and friendly service. Very attentive and pleasant to every question and need. Stay here!
Stayed 7 nights in Oct 2023

8/10 Good

Hannelise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as everything is convenient. Temporarily the street in front is dug up as they are install new plumbing etc. service is also good. Breakfast is reasonably good. Metro is close by. Rossio square is close by. Many tourist restaurants around. We enjoyed our stay here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Jim

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Lisbon.
Stayed 3 nights in Sep 2023

6/10 Okay

adrian

Traveled with partner
Disliked: Amenities
Lack off communication after booking, no advanced warning about major infrastructure works directly outside the doorway making it difficult to drop of luggage and park. Not a boutique hotel no luxury items just a basic hotel. Stains on rug around the bed , disappointing hotel but Lisbon did not disappoint!!
Stayed 2 nights in Sep 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Negstive is the construction in front. Looks ugly, smells like sewage at times. Bad for drop off and pick up because you cannot gst near the property easily.
Stayed 1 night in Sep 2023

10/10 Excellent

Alison, Hamilton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Good experience overall.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little hotel. The staff is so friendly and helpful. In a great part of Lisbon. Highly recommend staying here.
Stayed 2 nights in Aug 2023

2/10 Terrible

Amin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve reviewed this as the Moov hotel in Evora. Please transpose it and add - the street was under construction so closed off and noisy early in the morning. The car parking was just up the end of the road and good. However having to take your car out every day and put it back in again was nonsensical!!!
Stayed 3 nights in Jul 2023

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel that places you right in the middle of everything to do. Simply walk to wherever you would like. The staff is fantastic and very responsive!
Stayed 2 nights in May 2023

8/10 Good

Paul

Traveled with family
Liked: Staff & service
The property has some issues that can be easily fixed, such as smelly carpets and a bad smell near the lobby toilets. Otherwise, it is a comfortable place and is well-suited for anyone wanting a leisurely stroll to restaurants and shops. It's less than a ten-minute walk away from Rossio Square.
Stayed 3 nights in May 2023