All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Simple hotel in very convenient location! Lots of places to eat nearby and close to bus/train station.
Kaya
Response from thebkobe on Jan 27, 2024
Thank you for the wonderful review.We are glad to hear that you and your family enjoyed the special moment that the b kobe were able to provide.We look forward to welcoming you back to to the hotel on your next visit to the city.
10/10 Excellent
Yongjin
Dec 27, 2023
Yongjin
Stayed 3 nights in Dec 2023
Response from thebkobe on Jan 27, 2024
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
8/10 Good
TSUNG YI
Dec 26, 2023
TSUNG YI
Stayed 1 night in Dec 2023
Response from thebkobe on Jan 27, 2024
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Thank you for staying with us. There is no water provided in the room, so please purchase it or use the water in your room. If you have a chance to come to Kobe again, please use our hotel again.We look forward to seeing you again.
Thank you for staying with us.Please use it when you come to Kobe.We are looking forward to seeing you.
10/10 Excellent
SEUNG WOO
May 18, 2023
SEUNG WOO
Stayed 1 night in May 2023
Response from Hashizume on May 22, 2023
Thank you for staying with us.If you have a chance to come to Kobe again, please use it.We are looking forward to seeing you.
2/10 Terrible
Han
May 8, 2023
Han
Stayed 2 nights in May 2023
Response from Hashizume on May 14, 2023
Thank you for staying with us.We will continue to strive to improve our services so that you can stay comfortably in the future.We are looking forward to seeing you again.
4/10 Poor
Han
May 7, 2023
Han
Stayed 1 night in May 2023
Response from Hashizume on May 14, 2023
Thank you for staying with us.Please use it when you come to Kobe again.We are looking forward to seeing you.
10/10 Excellent
CHEE CHONG SAMMY
Mar 14, 2023
CHEE CHONG SAMMY
Stayed 1 night in Mar 2023
Response from Hashizume on Mar 17, 2023
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Great Value! A clean room much larger than comparably priced hotels.
William
Stayed 1 night in Mar 2022
Response from theb神戸 on Apr 22, 2022
Thank you for your staying with us.
I'm so happy to hear that.
If you have the time to visit Kobe, plase come back the b kobe again.
Thanks,
Front desk agent
The hotel is nice, service is good but the room was very warm and you cannot control the temperature or open your windows. I wasn't able to sleep well.
The breakfast buffet was very disappointing.
Michael Kent
Stayed 1 night in Nov 2021
Response from K.Takeuchi on Nov 15, 2021
Thank you for sharing your review with us.
I'm sorry we cannot control temperature each rooms and cannot open windows.
We are looking forward to see you.
K.Takeuchi
Everything was nice for a long stay. The area was also easy to access.
Akihiro
Stayed 18 nights in Jul 2020
Response from K.Takeuchi on Aug 24, 2020
Thank you very much for taking the time to write a review of your stay with us.
Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.
We look forward to welcoming you back to to the hotel on your next visit to the city.
K.Takeuchi
Centrally located in the heart of Sannomiya, with tons of restaurants, bars, and shops around it!
There is also a nice hike and a famous waterfall right behind Kobe Station.
*Large cars (SUVs) are unable to park at the hotel, and was a bit of a walk to the nearest paid parking lot.
the most expensive hotel we stayed in while in Japan. Not sure what the extra money was for as this hotel is nothing special. there was nothing wrong however i expected something a bit better from our stay in kobe. The rooms are very large for japan however that extra space isn't used as well as smaller rooms in japan. However if you don't like the small rooms you will like this place.
Verified traveler
Stayed 3 nights in Oct 2019
Response from Aoki on Feb 1, 2020
Thank you for your staying with us.
If you visit kobe, please stay again.
Thank you for your comment.
Very friendly staff and willing to deal with my broken Japanese. They were also willing to store our luggage at the hotel before check in as we arrived much earlier than expected. Have used them twice and will gladly use them again. Their location is right next to Ikuta shrine as well as Sannomiya station.
The location is excellent ! Both kitano side and harbour side were waking distance. Not to forget visiting historical Ikuta shrine locates just behind the hotel.
The hotel itself is very cozy thanks to the friendly staffs. Coin laundry, vending machine and free coffee were available.
Since I’m 7months pregnant, I have occasional dizziness and before check out I felt one. Called up a front desk and who was kind enough to offer a late check out and thank goodness I was able to rest a bit longer.
Only one thing to mention is a cleanliness of the shower room had a bit of stain could be cleaner.
Overall the stay was satisfactory.
Verified traveler
Stayed 3 nights in Jul 2019
Response from マネージャー on Jul 31, 2019
Thank you for your stay. Thank you for sharing your review with us.The Management and Staff would like to thank you for the wonderful comments.We look forward to your next visit.
The mattress was so confortable. Shower head was good too
Verified traveler
Stayed 1 night in May 2019
Response from the b kobe on May 20, 2019
Thank you for your stay.
I am very happy that I was able to spend my time comfortably during my stay.
In addition, please use by all means when you come to Kobe.
Thank you