Reception

Reviews of The B Kobe

3 out of 5
The B Kobe
2-11-5 Shimoyamate-dori, Chuo-ku, Kobe, Hyogo-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 1006 reviews" "
Rating 8 - Good. 450 out of 1006 reviews" "
Rating 6 - Okay. 139 out of 1006 reviews" "
Rating 4 - Poor. 26 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed Wahib Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good.
Stayed 2 nights in Jan 2024
Response from thebkobe on Feb 1, 2024
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.

6/10 Okay

Yoko, Tokyo

Disliked: Cleanliness, amenities, property conditions & facilities
Facility looks old and beat up
Stayed 1 night in Jan 2024
Response from thebkobe on Jan 27, 2024
Thank you for staying with us.We looking forward to seeing you coming again.

10/10 Excellent

Kaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel in very convenient location! Lots of places to eat nearby and close to bus/train station.
Response from thebkobe on Jan 27, 2024
Thank you for the wonderful review.We are glad to hear that you and your family enjoyed the special moment that the b kobe were able to provide.We look forward to welcoming you back to to the hotel on your next visit to the city.

10/10 Excellent

Yongjin

Stayed 3 nights in Dec 2023
Response from thebkobe on Jan 27, 2024
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.

8/10 Good

TSUNG YI

Stayed 1 night in Dec 2023
Response from thebkobe on Jan 27, 2024
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.

8/10 Good

Hasan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No drinking water found in the room or lobby
Stayed 2 nights in Dec 2023
Response from thebkobe on Jan 27, 2024
Thank you for staying with us. There is no water provided in the room, so please purchase it or use the water in your room. If you have a chance to come to Kobe again, please use our hotel again.We look forward to seeing you again.

8/10 Good

Takeshi

Stayed 1 night in Dec 2023
Response from theb神戸 フロントデスク on Jan 27, 2024
ご宿泊有難うございます。ご滞在はいかがでございましたか?また神戸にお越しの際はぜひご利用下さいませ。次回のご来館お待ち申し上げております。

10/10 Excellent

mickael

Stayed 1 night in Nov 2023
Response from thebkobe on Jan 27, 2024
Thank you for staying with us.We look forward to seeing you next time.

10/10 Excellent

Hajime

Stayed 1 night in Nov 2023
Response from theb神戸 フロントデスク on Jan 27, 2024
ご宿泊有難うございます。ご返信遅くなり申し訳ございません。ご滞在は如何でございましたか。また神戸にお越しの際はぜひご利用下さいませ。次回のご来館お待ち申し上げております。

10/10 Excellent

Aiko

Stayed 1 night in Nov 2023
Response from theb神戸 フロントデスク on Jan 27, 2024
ご宿泊有難うございます。ご返信遅くなり申し訳ございません。ご滞在は如何でございましたか。また神戸にお越しの際はぜひご利用下さいませ。次回のご来館お待ち申し上げております。

8/10 Good

Mitsuru

Stayed 2 nights in Nov 2023
Response from theb神戸 フロントデスク on Jan 27, 2024
ご宿泊有難うございます。ご滞在は如何でございましたか。また神戸にお越しの際はぜひご利用下さいませ。次回のご来館お待ち申し上げております。

6/10 Okay

Yusuke

Stayed 3 nights in Oct 2023
Response from theb神戸 フロントデスク on Jan 27, 2024
ご宿泊有難うございます。ご返信遅くなり申し訳ございません。お部屋では快適にお過ごし頂けましたでしょうか?また機会がございましたらぜひご利用下さいませ。次回のご来館お待ち申し上げております。

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from thebkobe on Oct 25, 2023
Thank you for staying with us.How was your stay?Please use us again when you come to Kobe.We look forward to your next reservation.

6/10 Okay

Masahiro

Stayed 2 nights in Oct 2023
Response from theb神戸 フロントデスク on Oct 25, 2023
ご宿泊有難うございます。ご滞在は如何でございましたか。またご意見など頂けますと幸いでございます。次回のご来館心よりお待ちしております。

2/10 Terrible

Yoshihiro

Stayed 1 night in Oct 2023
Response from theb神戸 フロントデスク on Oct 8, 2023
この度はtheb神戸にご宿泊頂き、誠に有難うございます。また機会がございましたら是非ご利用下さいませ。次回のご来館お待ち申し上げております。

6/10 Okay

Stephen

Stayed 2 nights in Sep 2023
Response from thebkobe on Oct 8, 2023
Thank you for staying with us.Please use us again when you come to Kobe.We are looking forward to seeing you.

10/10 Excellent

Tatsuya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from the b 神戸 on Sep 19, 2023
この度はthe b 神戸にご宿泊頂き、誠にありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Response from フロントデスク on Aug 30, 2023
ご宿泊有難うございます。ご滞在は如何でございましたか?また機会がございましたらぜひご利用下さいませ。次回のご来館心よりお待ち申し上げております。

10/10 Excellent

suzuka

Stayed 1 night in Jun 2023
Response from theb神戸 フロントデスク on Jun 18, 2023
ご宿泊有難うございます。10点満点頂き大変嬉しく思います。今後も皆様に快適なホテルライフがご提供できるようサービス向上に努めて参ります。またのお越しをお待ち申し上げております。

8/10 Good

Kazuyuki

Stayed 1 night in May 2023
Response from theb神戸 フロントデスク on Jun 18, 2023
ご宿泊ありがとうございます。また神戸にお越しの際はぜひご利用下さいませ。次回のご来館心よりお待ち申し上げております。

10/10 Excellent

James

Stayed 1 night in May 2023
Response from thebkobe on Jun 18, 2023
Thank you for staying with us.Please use it when you come to Kobe.We are looking forward to seeing you.

10/10 Excellent

SEUNG WOO

Stayed 1 night in May 2023
Response from Hashizume on May 22, 2023
Thank you for staying with us.If you have a chance to come to Kobe again, please use it.We are looking forward to seeing you.

2/10 Terrible

Han

Stayed 2 nights in May 2023
Response from Hashizume on May 14, 2023
Thank you for staying with us.We will continue to strive to improve our services so that you can stay comfortably in the future.We are looking forward to seeing you again.

4/10 Poor

Han

Stayed 1 night in May 2023
Response from Hashizume on May 14, 2023
Thank you for staying with us.Please use it when you come to Kobe again.We are looking forward to seeing you.

10/10 Excellent

CHEE CHONG SAMMY

Stayed 1 night in Mar 2023
Response from Hashizume on Mar 17, 2023
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.

8/10 Good

Keonpyo

Stayed 2 nights in Jan 2023
Response from 橋爪 on Feb 2, 2023
この度はthe神戸にご宿泊頂き、誠に有難うございます。また神戸にお越しの際はtheb神戸をご利用下さいませ。ご来館お待ち申し上げております。

10/10 Excellent

YALI

Stayed 3 nights in Jan 2023
Response from 橋爪 on Jan 25, 2023
ご宿泊有難うございます。また神戸にお越しの際はぜひご利用くださいませ。

8/10 Good

Junichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 橋爪 on Jan 15, 2023
この度はhtbe神戸にご宿泊頂き、誠に有難うございます。またのご利用お待ち申し上げております。

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value! A clean room much larger than comparably priced hotels.
Stayed 1 night in Mar 2022
Response from theb神戸 on Apr 22, 2022
Thank you for your staying with us. I'm so happy to hear that. If you have the time to visit Kobe, plase come back the b kobe again. Thanks, Front desk agent

6/10 Okay

Michael Kent, Sendai

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is nice, service is good but the room was very warm and you cannot control the temperature or open your windows. I wasn't able to sleep well. The breakfast buffet was very disappointing.
Stayed 1 night in Nov 2021
Response from K.Takeuchi on Nov 15, 2021
Thank you for sharing your review with us. I'm sorry we cannot control temperature each rooms and cannot open windows. We are looking forward to see you. K.Takeuchi

6/10 Okay

Ismail

Traveled with family
Stayed 1 night in Sep 2021
Response from 竹内 on Sep 16, 2021
ご利用ありがとうございます。 またのご来館、お待ちしております。 フロント 竹内

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I’ve expected. Friendly and kind staff. Definitely stay here next time if I visit Kobe again
Stayed 1 night in Jul 2021
Response from K.Takeuchi on Jul 15, 2021
Thank you for your good comment!! We are looking forward to see you. Regards, the b Kobe K.Takeuchi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Very clean facilities. Convenient location. Reasonable price.
Stayed 4 nights in Aug 2020
Response from K.Takeuchi on Aug 31, 2020
Thank you for coming our hotel The b Kobe. We are looking forward to see you again. The b Kobe K.Takeuchi

10/10 Excellent

Akihiro, Osaka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice for a long stay. The area was also easy to access.
Stayed 18 nights in Jul 2020
Response from K.Takeuchi on Aug 24, 2020
Thank you very much for taking the time to write a review of your stay with us. Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future. We look forward to welcoming you back to to the hotel on your next visit to the city. K.Takeuchi

8/10 Good

James

Stayed 1 night in Jul 2020

8/10 Good

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Boys Trip
Centrally located in the heart of Sannomiya, with tons of restaurants, bars, and shops around it! There is also a nice hike and a famous waterfall right behind Kobe Station. *Large cars (SUVs) are unable to park at the hotel, and was a bit of a walk to the nearest paid parking lot.
Nunobiki Falls
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the extra money
the most expensive hotel we stayed in while in Japan. Not sure what the extra money was for as this hotel is nothing special. there was nothing wrong however i expected something a bit better from our stay in kobe. The rooms are very large for japan however that extra space isn't used as well as smaller rooms in japan. However if you don't like the small rooms you will like this place.
Stayed 3 nights in Oct 2019
Response from Aoki on Feb 1, 2020
Thank you for your staying with us. If you visit kobe, please stay again. Thank you for your comment.

2/10 Terrible

Takanori

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jane & Ant RWC
Excellent location. The rooms were big for Japanese hotels. The place is immaculate.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Pedro, Los Alamitos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and willing to deal with my broken Japanese. They were also willing to store our luggage at the hotel before check in as we arrived much earlier than expected. Have used them twice and will gladly use them again. Their location is right next to Ikuta shrine as well as Sannomiya station.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The heart of Sannomiya
The location is excellent ! Both kitano side and harbour side were waking distance. Not to forget visiting historical Ikuta shrine locates just behind the hotel. The hotel itself is very cozy thanks to the friendly staffs. Coin laundry, vending machine and free coffee were available. Since I’m 7months pregnant, I have occasional dizziness and before check out I felt one. Called up a front desk and who was kind enough to offer a late check out and thank goodness I was able to rest a bit longer. Only one thing to mention is a cleanliness of the shower room had a bit of stain could be cleaner. Overall the stay was satisfactory.
Stayed 3 nights in Jul 2019
Response from マネージャー on Jul 31, 2019
Thank you for your stay. Thank you for sharing your review with us.The Management and Staff would like to thank you for the wonderful comments.We look forward to your next visit.

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019
Response from ザ・ビー神戸 on Jul 26, 2019
この度はザ・ビー神戸をご利用頂き、誠に有難うございます。 また神戸にお越しの際はぜひご利用下さいませ。 次回のご来館心よりお待ち申し上げております。

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2019
Response from the bkobe on Jun 22, 2019
ご宿泊有難うございます。 また神戸にお越しの際はぜひご利用下さいませ。 次回のご来館心よりお待ち申し上げております。

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was so confortable. Shower head was good too
Stayed 1 night in May 2019
Response from the b kobe on May 20, 2019
Thank you for your stay. I am very happy that I was able to spend my time comfortably during my stay. In addition, please use by all means when you come to Kobe. Thank you

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
Lovely staff, very helpful since we didn't speak any Japanese
Stayed 1 night in May 2019