Reception

Reviews of Oka Hotel

2.5 out of 5
Oka Hotel
5-2 Horikawamachi, Kanazawa, Ishikawa-ken

Reviews

6.8
Rating 10 - Excellent. 23 out of 163 reviews" "
Rating 8 - Good. 57 out of 163 reviews" "
Rating 6 - Okay. 50 out of 163 reviews" "
Rating 4 - Poor. 26 out of 163 reviews" "
Rating 2 - Terrible. 7 out of 163 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not acceptable and severely overpriced
Check in was friendly and location was good. The cleanliness and condition of the property was bad to disgusting. There was a hole punched in the wall, the carpet was horribly stained and torn (major tripping hazard) both in the room and hallway, and various other maintenance concerns ignored. Furthermore, I was charged almost twice as much than some other guests (guest register was left on the counter with prices).
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Good staff Next time I will stay here again
Stayed 1 night in Jan 2019

6/10 Okay

F

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is old and facility is so so, but it is close bus stop and train station.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much more than we expected !
Excellent overall stay (3 nights), especially for the price ! Nice clean hotel 5 min from Kanazawa Station. The hotel manager was very gracious, friendly & helpful. She even played live Japanese music at night in the Lobby, and there was an Onsen at the hotel at no extra charge. And the coin operated laundry right across the street sure came in handy too. And I recommend walking over to the Forus Bldg next to the Station - the 5th floor is "all restaurants from which to choose. Thanks Oka Hotel !
Stayed 3 nights in Sep 2018

10/10 Excellent

Kai Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient hotel
It is very near Kanazawa station. Just a short walk. Hotel us old but well kept. Service is good. Very helpful. There is a hot bath pool next to the check in counter (male and female separated). Opens till midnight. Hotel lady boss (the iconic old Japanese old lady) recommended us a restaurant for raw fish seafood rice. Quality is superb and cheap. Breakfast is simple but very healthy Japanese traditional breakfast. We had miso soup, fried egg, raw egg with rice, and preserved veg which consists of detox ingredients. Strongly recommended for its close proximity to station and low rate with free traditional Japanese breakfast.
Stayed 1 night in Sep 2018

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Medwin, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the station
This hotel is close to the station. There are lots of better hotels around the area. I would not recommend this hotel as the hotel is very old and need major renovation. The sink was very rustic and the washlet is very old. The room is clean but the A/C. Temperature cannot be adjusted as the thermostat seemed not working. There are not very many choices for breakfast, either the Japanese style breaksfast or bread and eggs for foreign guests.
Stayed 1 night in Aug 2017
Response from Oka Hotel on Nov 1, 2017
Thank you very much for staying at our hotel. This hotel is located near the Kanazawa station, but facilities are surely old and cannot promise comfortable staying. But we will try the reform of the room hard in spite of being an act little by little to be able to stay as possible comfortably. There are many hotels around the station, but is recommended in the which wants to stay for price serious consideration. Thank you for a contribution.

8/10 Good

Elizabeth

Liked: Staff & service
Close to station
The hotel was easy to find, and really close to the station! Unfortunately the closest convenience store was a little far walk away, but there were plenty of restaurants in the neighborhood! The hotel itself was in ok condition, obviously a bit old, but practical for a place to sleep after a long day of sightseeing at a good price!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel close to train station
We had a room for three adults. There were 4 real beds in the room. This left little additional space however the beds were comfortable, the air conditioning was more than adequate and the window covers kept the room dark at night. We did not here noises from other guests or from the street all of these factors were conducive to a great nights sleep. The bathroom was neat but dated. It was however quite functional the shower/bath worked just fine. Breakfast was thrown in for a very inexpensive and comfortable nights sleep. Choose an international breakfast if you want one cooked egg (poached) or Japanese style if you want a raw egg to mix with your freshly cooked rice. You dish out the rice for yourself. The breakfast had a few vegetables as well and coffee. The breakfast was simple but we had no complaints. It carried us through until lunch. we had no regrets staying here and appreciated the comfortable sleep.
Stayed 1 night in Jun 2017

6/10 Okay

olivia, toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Good for only stay at night.
Good location but very old hotel with minimum facility.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
The only good thing is good location
Very dark room, old, no air con very hot, but very good location !!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with really good services, I also got a chance to learn japanese traditional instrument!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed, clearly written booked for 2 adults & 1 child, but we still have to pay the extra charge for child....they don't want know or hear our explanation even I show our print order via Hotels.com Old Hotel & seemed with family management (not professional management) and poor breakfast also (Sorry to tell that, because that was our experience)

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Location
Comfort wise, it's reasonable. But the most important is that it is close to the Kanazawa station at a good price. Thus means ease of getting to the buses and getting to the train after checking out.
Map provided by hotel.
Restaurants just beside hotel.

4/10 Poor

Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Pay an extra few dollars and stay somewhere else
If you're a smoker and enjoy living in a smokey stench, this place is your paradise. The room and hallways reeked of cigarette smoke, there were no non smoking rooms at all. We slept with the window open to try and air out the room but still left the hotel with our hair and clothes smelling like cigarettes. There was no duvet cover on the duvet which is pretty unhygienic. The hotel is seriously dated.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Cost effective hotel
Not far from kanazawa station. Hotel is quite old including facility in room. Room is clean and nice staff with breakfast.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location great price.
Very friendly service. Great booking price. Koto music played at 9 PM

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 min. to Nagoya by Shinkansen!
With JR rail pass it was only 10 minutes from the Nagoya Station (Shinkansen) at a much lower price.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, but near the station...
This hotel is in very poor condition. The bathroom walls are basically rotting... The only redeeming feature is that the hotel is very close to Kanazawa station, but there are other hotels nearby that you are better off booking. Unfortunately i was booking at the last minute, so if you're going to Kanazawa try to book a few weeks in advance!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Old hotel in need of a refurb
The plumbing in the bathroom leaked all over the floor and soaked the room carpet when my daughter had a shower. This released 40 years of accumulated smells from the carpet, making the room stink of mold, cigarette smoke, cabbage, etc. We asked at the desk for a new room but the hotel was full. The little old lady at the desk came up with us and very pluckily stuck her arm down the drain and drew out a hedgehog sized ball of hair and soap. The shower drained properly after that but the room still stank so much it made me dizzy. This was the cheapest place we stayed in Japan - you get what you pay for.

4/10 Poor

Alice , australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Convenient location. Rooms and breakfast ordinary.
Great location near train station. Rooms extremely dated and whole place smelled of smoke. Beds awfully uncomfortable with non existent pillows. Breakfast was $10 per person which consisted one piece of toast, a cold fried egg and undrinkable drip coffee. Fine if just for somewhere to have a (bad) sleep but nothing more than that.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Totally got caught out by the website photo
this is new hotel selection up on expedia and I totally got caught out by the hotel interior and room photos. Oka hotel is terribly old and the facilities are in such a bad shape. I'm so regret to choose to stay with them, as you can easily end up a much better hotel choice than this.

6/10 Okay

Sachiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの対応がとても良かったです!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
เดินจากสถานีรถไฟ 5 นาที หาง่ายอยู่ริมถนน แต่เสียอย่างเดียวไม่มีไดร์เป่าผมนะคะ
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
◼︎満足  アットホームな感じ ◼︎気付いた点  岡ホテルと検索すると、心霊とサジェストされるが関係は無し。 ◼︎不満足  一階共同浴場のお湯が常に鉄(サビ)臭かったこと。
Stayed 3 nights in Jan 2020

8/10 Good

Winnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

uemura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Wing

Traveled with family
Liked: Cleanliness
酒店舊但交通便利
酒店比較舊,房間也比較小。但交通方便,就在JR站附近。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Solo me gustó la ubicación. La habitación era un poco deprimente. Al menos las sábanas estaban limpias.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
二度目は無いです。
フロントで何度呼びかけても誰も出て来ずかなり待たされた。 部屋の壁は穴が空いていて不快だった。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
バイクを止める所が、空きビンのゴミ置場の前にて、回収に来るならバイクどかすから連絡くれる事になってましたが。来ませんでした。朝4時に見に行ったら、回収に来ていてゴミが無い状況です。まだ暗くて、バイクに傷が無いか確認出来てません。心配です。何か有れば連絡しますので、宜しくお願い致します。戸所
Stayed 1 night in Aug 2019

6/10 Okay

m.k

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
駐車場が無い。オーナーなのかわからないけど、おばあちゃんが天狗商売、
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

女将さんが一人で切り盛りしていましたが、部屋は昭和のレトロな感じで良かったです。 駅近で便利でした。
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
GW価格ではあったが、設備の状態を考えるとどうしても高く感じた。
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

paola, Ceriano Laghetto

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione, per il resto migliorabile
Camera spaziosa rispetto agli standard giapponesi, ma gli arredi richiedono un aggiornamento. La signora alla reception parla solo giapponese, ma alla fin fine ci si capisce. Colazione gratuita, ma terribile: c'è il pane, ma niente marmellata; acqua calda ma niente bustine per il thè ed il cane della signora salta sulle poltroncine in cerca di cibo...
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果有在去金澤玩,會想在去住
洗澡必須去1F洗,是男女分開的澡堂 房間都有洗手間 老闆娘很好,離開的時候還會出來跟我們說謝謝 要進去女澡堂必須跟老闆娘拿鑰匙才可以進去唷! 覺得這樣規定比較安全
Stayed 1 night in Mar 2019

8/10 Good

HSU MING

Stayed 1 night in Jan 2019

4/10 Poor

susumu

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
安いから当たり前、部屋に風呂があるか無いかが予約時点でわからなかった。
Stayed 2 nights in Jan 2019

6/10 Okay

CECILIA

Disliked: Staff & service
優點:從金沢站步行約3分鐘到酒店、金沢站有便利店及食店等等、房間空間大、價錢合理 缺點:職員態度不佳、酒店老舊、房間有損毀而沒有整修、走廊燈光不足 若想方便、節省旅費的,可以選此間,否則可以選其他,因沒有甚麼設施(溫泉也要18:00~24:00才可以浸,早上沒辦法享用);行李寄存亦說明有任何損壞及遺失,一慨不負責任(行李只放在接待處,亦沒有職員看管,而接待處長期沒有職員,有人check-in時,按鐘及大叫‘有無人’,職員才會出現)。
Stayed 2 nights in Jan 2019

8/10 Good

iuvenalis

Liked: Cleanliness, staff & service, room comfort
金沢駅東口から徒歩5分くらいです。レセプションのおばちゃんがとてもフレンドリーでした。また時間によってはチワワのくーちゃんもお出迎え、お見送りしてくれます。 入ったところに琴が置いてあり、自由にさわれますし、夕方?には演奏もしているようです(今回は時間が合いませんでした)。 周りに食事をするところもたくさんあり、滞在に困ることはないと思います。
Stayed 1 night in Jan 2019