釣り

フェアブリッジ・エクステンデッド・ステイ - キッチネットホテルの口コミ

2 out of 5

口コミ

6.0
評価 10 - 1000 件の口コミ中 177 件が非常に良い" "
評価 8 - 1000 件の口コミ中 242 件が良い" "
評価 6 - 1000 件の口コミ中 182 件が普通" "
評価 4 - 1000 件の口コミ中 199 件が不満" "
評価 2 - 1000 件の口コミ中 200 件が非常に不満" "

6.2/10

清潔度

7.4/10

スタッフとサービス

5.8/10

設備とサービス

5.8/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Fulgencio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Fulgencio, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Beautiful Grand Teton Mountains!!!
2024 年 3 月に 10 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Timothy, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 (非常に良い)

Cody

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service from the front office, check in was speedy and friendly.
2024 年 3 月に 1 泊滞在
MP - Guest Relations Manager からの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Cody, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 (非常に良い)

Isaiah

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Isaiah, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 (非常に不満)

Vladimir

2023 年 12 月に 3 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Hello Vladimir, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 (不満)

Skyler

2023 年 12 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Hello Skyler, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 (非常に良い)

Rosia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Like it t
2023 年 12 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 12 日)
Hello Rosia, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The front desk staff have all been friendly and helpful and extremely welcoming
2023 年 11 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 (非常に良い)

Lindsay

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this place so much. Staff is amazing and sweet. Cindy is an absolute gem. Such a sweet lady.
2023 年 10 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 14 日)
Hello Lindsay, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 (非常に良い)

Diane

カップルで旅行
Good stay
2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Hello Diane, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 (良い)

Kevin

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice stay and the room was fine. The breakfast was a little underwhelming.
2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Kevin, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 (非常に不満)

Jamie

2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Jamie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 (普通)

Gerald

気になった点 : 清潔度、施設のコンディションと設備
Mediocre room
The staff was fine, the room had a lot to be desired. The key card would not work. The entry door was hard to close, and the hinges were sprung. The walls were beat up eith patches showing. The tub was dirty and water control valve wouldn't set.
2023 年 9 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Hello Gerald, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 (非常に良い)

Conny

2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Hello Conny, hank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 (非常に良い)

Lindsay

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2023 年 9 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you for your valued feedback. WE hope to see you on your future travels.

8/10 (良い)

Jacqueline

良かった点 : スタッフとサービス、設備とサービス
Check in was quick and efficient and the staff member was helpful and was able to answer our questions about the area even tho she was newly from Minnesota. Two negatives: 1) the lobby smelled terribly old and musty, even tho it appeared clean. First impression is so important, and I just wanted to turn and run! 2) our room keys never worked quite right.
2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello Jacqueline, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello Diana, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

4/10 (不満)

Walter、Carbondale

良かった点 : 清潔度
Kitchenette was lacking utensils and only took special pots and pans which are not provided. Breakfast was cereal or waffles and hard boiled eggs
2023 年 9 月に 4 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 9 日)
Hello Walter, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 (普通)

Maureen

2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 10 日)
Hello Maureen, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 (非常に不満)

Sunhee

2023 年 8 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Hello Sunhee, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 (不満)

Barbara

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not a good place to stay
Upon reserving the stay, the hotel looks very nice. When we pulled in, we observed the hotel is very dated. When we walked in, the hotel is very dated and smells. None of the security card doors work. No cameras in the parking lot. The hotel room is very moist and muggy without reprieve. They have put in kithenettes. The plumbing is completely messed up. When we used the bathroom sink, the water water would come up in the kitchenette sink. The black out blind dont close and are held up with twist ties. They have extended stay people. Whoever it was, partied all night long and kept us awake by yelling and slamming doors. The first night we were here, I went to the desk to report it. The girl was not nice about my report. The grounds are filthy and the whole place needs a new owner and a complete facelift. If I hadnt paid for 2 nights, we would have went somewhere else. I paid $243.00 of my Hotels.com money and then we paid another $80,00 on top of that. When we pulled in, the sign says $90.00 for walk ins. That would have been nice. Glad we left.
2023 年 8 月に 2 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 31 日)
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

4/10 (不満)

Linda

家族旅行
気になった点 : 施設のコンディションと設備
2023 年 8 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello Linda, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 (良い)

Evelyn

良かった点 : スタッフとサービス、客室の快適度
A Pretty Good Place to Stay.
Our room had a microwave, a digital stovetop, and a nearly full size refrigerator with a freezer. The beds were fine. They were remodeling when we were there, so there were beds in a couple of the halls. Breakfast was typical continental and fine. The beds were comfortable, and it was quiet. The bathroom had a spa styled bathtub that did not work.
2023 年 8 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello Evelyn, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 (良い)

Claxton

良かった点 : 清潔度
2023 年 8 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello Claxton, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 (普通)

D. Karen、Woods Cross

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello D. Karen, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 (不満)

Marilynn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed here July 24, 2023. It’s going through a much needed renovation, but our room was extremely rundown and dirty as was the hallways. The entrance doors were sketchy and people were loitering around. The price was high for the quality of the hotel. I’ll never stay there again.
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

2/10 (非常に不満)

Tracy、Dillon

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was noisy all night and the bathroom/vanity area was dirty. The coffee pot had leftover grounds from the previous customer.
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

8/10 (良い)

Mike T

2023 年 7 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for your valued feedback. We hope to see you on future travels.

10/10 (非常に良い)

Jerry

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The check in clerk was awesome but the activity, language, noise made me very uncomfortable and not safe so I returned my keys and went elsewhere
2023 年 7 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off. I am sorry the remodeling process caused some issues. We will speak with the crew about their language. Thank you for letting us know.

8/10 (良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay while passing through
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

4/10 (不満)

Amy

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The hotel was older and it really showed. While the staff was very friendly and helpful, I was overall disappointed with the stay. Our reservations were wrong when we arrived and one of the rooms the air-conditioning was not working. The sheets had stains on them, the shower had mildew, the toilet didn't always flush, and the breakfast, no matter what time you went, was scarce. They were in the middle of construction and there was equipment in the halls and the workers had their music blaring. I would not recommend this hotel.
2023 年 7 月に 3 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

4/10 (不満)

Lynn、Walla Walla

気になった点 : 清潔度、施設のコンディションと設備
Old and rundown
2023 年 7 月に 2 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for letting us know about this. Your feedback helps us do better. We are currently in the process of a remodel. I am sorry you were unable to enjoy the aesthetics of the remodel. We hope you try us in the future to show we are better.

6/10 (普通)

Karen

良かった点 : スタッフとサービス、客室の快適度
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

4/10 (不満)

Susan

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Facility is in need of slot of repairs which the are doing. Parking was full of construction. Restaurant was good. It is walking distance to falls and downtown.
2023 年 7 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 8 月 1 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

8/10 (良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay
2023 年 7 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 (非常に不満)

Larisa

2023 年 6 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
The room was clean . Breakfast was ok waffle, boiled eggs, cereal and yogurt. The coffee was very good . Front deck lady was very nice fast check in . Restaurant on site .
2023 年 6 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

10/10 (非常に良い)

saul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

6/10 (普通)

Gordon

気になった点 : 施設のコンディションと設備
Needs to be remodled.
2023 年 6 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We are currently in the process of remodeling our hotel and should be completed by September.

4/10 (不満)

Carol

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was worn out - shabby. The bedside lamps would not work and some light sockets didn't work either. Badly needs painting, new drapes, etc. The outside door to the building did not lock so the entry key was not needed to gain access to the rooms. The king bed was fairly comfortable. The good variety of breakfast fare was appreciated.
2023 年 6 月に 2 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 7 月 6 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

10/10 (非常に良い)

Chelsea

2023 年 6 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

2/10 (非常に不満)

shell

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Filthy bathroom, blinds did not close, lights did not work in the parking lot, dark and creepy!!!!
2023 年 6 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 6 月 12 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

10/10 (非常に良い)

Margaret

家族旅行
良かった点 : スタッフとサービス
Said they had pool but it wasn’t open
2023 年 6 月に 2 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 6 月 12 日)
Thank you for taking the time to leave us a review! We are terribly sorry for the inconvenience from the pool closure. We had an unexpected repair required and had to make a last-minute important decision to fix the issue. We are very sorry for that occurrence.

2/10 (非常に不満)

Sarah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very dirty outside of the room. TV in the room didnt work, remote didnt work, pool wasnt functioning in June. Breakfast options very limited.
2023 年 6 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 7 月 6 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

2/10 (非常に不満)

Jake

2023 年 6 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

6/10 (普通)

Shelby

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Fair
First I'd like to say the hostess that checked us in was very helpful and nice. I wasn't paying attention to my booking dates and when we arrived she noticed the mistake and fixed it immediately with no fuss. I booked this hotel under the impression that they had a pool. To our surprise the pool wasn't even filled, so no pool available! In the description it state blackout curtains in the room, nope! We couldn't pull those curtains together. The sink in our room dirty. The air conditioning didn't work either. Breakfast bar had cereal, boiled eggs, waffles bagels toast bagels and what id call not so good cafeteria coffee.
2023 年 6 月に 1 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 6 月 8 日)
We always aim to deliver a relaxing experience, and we are greatly disappointed when we don’t meetexpectations. Thanks for taking the time to bring this to our attention. We will use the feedback tomake us better and to ensure this doesn’t happen again.

4/10 (不満)

Rita

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I booked a king room online. When i arrived she rented my room. Our room did not have a microwave, the toilet leaned when you lean, one roll of tp. When we arrived at the hotel we had wait 15 mins for the lady to come inside. Not sure what she was doing. The walls around the air conditioning was black and cracked. If i could have gotten my money back i would have left.
2023 年 6 月に 1 泊滞在
Amber M.からの返信 (投稿日 : 2023 年 6 月 8 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.

10/10 (非常に良い)

Bruce

カップルで旅行
良かった点 : スタッフとサービス
People very friendly. Older property but they are updating
2023 年 6 月に 1 泊滞在
Amber からの返信 (投稿日 : 2023 年 6 月 8 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.

4/10 (不満)

Crystal

2023 年 6 月に 2 泊滞在
Amber M. からの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for leaving your feedback, we strive incredibly hard here to make every customerexperience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.We’d love to resolve this as quickly as possible and find a solution that works for you.