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Reviews of Hotel Continental Saigon

4 out of 5
Hotel Continental Saigon
132 - 134 Dong Khoi St., Dist 1, Ho Chi Minh City

Reviews

8.2

Very Good

Rating 10 - Excellent. 362 out of 1003 reviews" "
Rating 8 - Good. 437 out of 1003 reviews" "
Rating 6 - Okay. 134 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine as we have stayed there three times.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean facility. Great location walking distance to many things.
Stayed 3 nights in Apr 2024

8/10 Good

thungan

Stayed 3 nights in Feb 2024

8/10 Good

Thanh Long

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel, nice staff, a little old structure, good stay in Việt Nam at this place
Stayed 11 nights in Jan 2024

10/10 Excellent

Gerri

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was outstanding
Stayed 4 nights in Jan 2024

10/10 Excellent

Isobel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and it didn’t disappoint again! Located very centrally for all of the tourist must-dos in Ho Chi Minh City! The hotel itself also had so much history surrounding it so it’s definitely worth staying here! Couldn’t recommend this hotel enough!
Stayed 4 nights in Dec 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this was a wonderful place to stay; however I was a bit upset with pricing as they did not recognize my price I got off the web site - besides that minor thing I would stay here again!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Glenda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked this on Expedia and paid in full. Our plans changed and we arrived a day late. We worked with Expedia within the cancellation time, but the hotel refused to give us a refund for the night we were not there. Expedia tried several times. We were put in a room that had a window that overlooked an open air court yard. When breakfast started at 630 am the noise started, then they booked a wedding with DJ on our last night that was so loud it was impossible to sleep. They would not refund the room. At 5 am the next day a film crew arrived and set up for a filming that was also noisy. The room smelled old and damp. A repair person arrived in the middle of the day to replace a door knob on the closet, which could have waited until we left. Maybe it was in the contract, but the staff helped themselves during the breakfast buffet and we had to wait behind them. A staff member used the washroom for guests to do her make up in the morning. The location is good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Quy, BUENA PARK

Traveled with family
Liked: Amenities
No comment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Khanh, Lake Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a complete waste of money. It may be the oldest hotel in Saigon and from the exterior very beautiful but once you’re inside it’s very clear it hasn’t been updated in decades. We left after one night. Spoke to a few other people and apparently that’s a common theme. Be warned!
Stayed 3 nights in Dec 2023

8/10 Good

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter, Hayward

Stayed 1 night in Dec 2023

10/10 Excellent

lorna

Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice colonial area building right smack dap in district 1 of Saigon. The al fresco breakfast with a choice of western and Vietnamese delights provides a great start to the day. Also you get a dragon fruit served to your room everyday, which is a nice touch.
Stayed 3 nights in Nov 2023

10/10 Excellent

YUE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very classic, efficient staff, impressive impression. They even provided complimentary fruit basket for the guests, which I had never experienced in other hotel in Vietnam I stayed. The bottled water is a plus, too because another hotel in HCMC only provided water in a jar that you don't know how old or what kind of water. When I had a problem with the safe, the staff handled it very quickly. Housekeeping also did a great job and made the room pleasant to stay. The breakfast had congee, variety of fruits, yogurts that I loved, and the dinning area is in open warm air rather than cold AC.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Emerson

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It's old hotel with histry. Nice location accessible to restaurants, sightseeings etc.
Stayed 4 nights in Sep 2023

10/10 Excellent

CHRISTTY

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reception lady with looked like ghost,unpresentable was so rude and unkind..how can you serve your guest with rudeness..apart from that,the hotel was beautiful and exceptional except the staff.
Stayed 3 nights in Jul 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We had one night in this hotel and as we did not arrive until after midnight, we did not get to spend much time. We wanted to stay at the hotel because of its history and we were not disappointed. It is obviously a bit dated but the furniture is beautiful. The room was large and comfortable. Breakfast was included and it was great. The staff were polite and very helpful. It is expensive by Vietnam standards but we would definitely recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service
This property is quite old. Need to be innovated
Stayed 3 nights in Jul 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Helmut

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Continental is a hotel that I stayed at for its history and flair; for the price one can have much better in Saigon, however it was a pleasant stay with friendly - albeit at times not very attentive staff, particularly in the Cafe. The room was clean and spacious and a little dated but fine. Check in was great, they could take us in a little earlier than official check in time of 14:00. Breakfast was (a good) average. Worth staying for the experience and central location.
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Stayed 3 nights in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort
Iconic Building in the Centre
I was traveling alone and stayed three nights in this iconic building! Ut is perfectly situated in the midst of district 1 and gives you easy to all the sights and restaurants in the area. Good service. The building is old and the rooms and decor somewhat dated but it also adds to the charm of the place. You are taking a little step back in history!
Stayed 4 nights in Apr 2023

10/10 Excellent

Anthony H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Phu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The style and character of the hotel, with its history, are just amazing. The room is spacious, clean and I adore its "old" design. The breakfasts were very good -I specially love the home made vietnamese yogurt. The staff was courteous, professional and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nakaguchi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room&service is good!
Stayed 4 nights in Apr 2023

8/10 Good

Amy, Waterloo

Business traveler
Liked: Cleanliness, staff & service, amenities
Historic hotel with much character and a multilingual staff and multicultural clientele in the center of 'old Saigon' Property is aging and could use some updating. My AC smelled a bit of mold or mildew.
Stayed 3 nights in Mar 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the history is amazing
Stayed 2 nights in Mar 2023

8/10 Good

Liliane

Stayed 3 nights in Mar 2023

10/10 Excellent

Jerald

Stayed 3 nights in Feb 2023

8/10 Good

Marina

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great Location
Great location, nice spacious room but a little old inside the hotel, carpet need to change or clean.
Stayed 2 nights in Feb 2023

10/10 Excellent

EFRAIM

Stayed 2 nights in Feb 2023

10/10 Excellent

florian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, room size
Stayed 3 nights in Feb 2023

10/10 Excellent

Minoru, Singapore

Stayed 1 night in Feb 2023

6/10 Okay

Sharon

Disliked: Property conditions & facilities
More shabby than elegant
The reason we've chosen several times to stay at this hotel is its history. It has a certain shabby elegance that reflects its significance over the years. Now it's tilted more to the shabby. The breakfasts still are great, but our suite was uncomfortable and disappointing. The air conditioning barely worked. The bathroom lacked towel bars. Other historic hotels nearby have done more upgrading, and we'll stay at one of them on any future trips to Ho Chi Minh City.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Old classic elegance.
Stayed 1 night in Jan 2023

10/10 Excellent

Phuong

Stayed 1 night in Jan 2023

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location

4/10 Poor

Nina

Stayed 1 night in Nov 2022

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Ronald

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got a room with a miserable window view that looks like a maintenance room. Water heater not working for 3 days and went without hot water. Room cleanliness is an issue
Stayed 2 nights in Oct 2022

10/10 Excellent

Manon

Stayed 1 night in Aug 2022

10/10 Excellent

Alison

Stayed 3 nights in Aug 2022

6/10 Okay

Tai

Liked: Cleanliness
It is clean and easy to go shopping.
Stayed 2 nights in Jul 2022

10/10 Excellent

KUOLI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to come back again
very nice hotel in the prefect location。 My wife and I were so enjoy. we will stay in this hotel again.
Stayed 1 night in Nov 2020

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school vibe, great location
Firstly, the staff were 5 star professionals. My room was pleasant and comfortable and the history and design of the hotel speak for itself. Breakfast is geared more for the Asian palate. For me, it was eggs, rolls, coffee. A bit of muesli and raisins would have helped. Also, on the first morning at 7am, there was a "band practice" from an adjoining meeting room that could only be described as a skull splitting caterwaul. I choked down my omelette (an odd mosh of scrambled eggs and half melted cheese chunks) and left a polite complaint at the desk. The racket stopped within five minutes, but I could hear it loud and clear on the second floor. Unreal. Other than that, things were OK. The room carpet was plain and dismal making me wonder what the original floors might have been like. Bathroom was underwhelming. A decorative tile in the shower was porous and unsealed, not suitable for a wet environment and therefore spotty with mold. A spray of bleach cleanser would take care of this easily. The second floor has a lovely garden terrace that seemed underserviced and underappreciated. A few lounge chairs might be nice. A nice spot for morning meditation. I came for the history and knew things wouldn't be perfect, so overall I liked my stay. I like real old wood furniture and not fake plastic wood. The old school vibe here is what it is really all about. Gorgeous hallways, arches and high ceilings.
Stayed 2 nights in Feb 2020

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stepping back in time at an historic hotel.
The hotel was located in a great area close to many attractions and across from the Opera House. As one of Siagon's oldest hotels, it was fun learning about its history. Although some updates have happened over the years, the hotel still feels very 19th century as the hotel was built in 1880 by the French. The morning complimentary breakfast was quite lovely with expansive offerings on the buffet plus special order opportunities. Our room was one of the more modest rooms facing into the courtyard but, still very comfortable and very quiet.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Grand old hotel, oldest hotel in Saigon, BUT worse service I have ever gotten. The staff didn’t seem to want you there. We were there during the Lunar New Year and the staff was more interested in playing around than helping us. The girl at the tour desk just wanted us out of there rather than helping us. We were told that all tours are closed because of the holiday and we had to book a special car. We found a local tour and they helped us and we had a great time with them and it was for less the price. The staff at morning buffet was eating while serving you. They also nickel and dime you. We booked a Superior room, room had no windows. They moved us but charged us to have a window. You want to do late check out? They charged us by the hour. You want to use the Internet? Sure it’s free but it was running less than 1mbps in the evening in our room. I complained and the guy came, used his mobile phone and showed me he can watch a local video. Then left. Overall, definitely not a pleasant visit.
Stayed 3 nights in Jan 2020