Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service

Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service

Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

Dear Joyce,Thank you for your feedback. We're glad that our central location and our quite clean room added positively to your stay. We strive to provide a pleasant and comfortable stay for all our guests, and we're delighted we could achieve this for you. We look forward to welcoming you back for another great stay in the near future.Regards,RositaGuest Service

Dear Shawn,Thank you very much for reviewing your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to hear that your stay with us has been exceptional, and that you enjoyed the level of service provided by our friendly staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

Dear Richard,Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

Dear Ngoc,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RositaGuest Service

Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Regards,RositaGuest Service

Thank you for your feedback. We're glad that our clean, quite room and the friendliness of our staff added positively to your stay. It's also great to hear that you enjoyed the quality and selection of our complimentary breakfast. We look forward to welcoming you back on your next visit.Regards,RositaGuest Service

Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service

Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service

Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service

Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service

Thank you very much for review. I am thrilled to see that your stay with us has been exceptional, and that you enjoyed the level of service provided by our staff. We appreciate your comments on the room's condition and will take them into account as we plan for future upgrades. We look forward to welcoming you back and hope to make your next stay even more comfortable.Regards,Rositta

Hello, Amanda. Thank you very much for your great review! We are so very pleased you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future!Regards,Rosita

Thank you so much for your amazing review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. We look forward to welcoming you back again soon! Regards,Rosita

Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. It is always exciting to hear positive feedback from the well travelled guests and I sincerely thank you for your kind words regarding our free breakfast. We are so lucky to have such an excellent team. A review like yours is the best reward we could ever receive. We are looking forward to welcoming you back again soon!Sincerely,Rosita

Hello, Sean. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our nice staff. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. Look forward to another opportunity to welcoming you back again!Regards,Rosita

Thank you for your review. It is wonderful to note that you had a pleasant experience on your stay, and we are glad you like our free breakfast and hotel style. We look forward to welcoming you back in the near future.Regards,Rosita

Thank you very much for taking the time to leave us a 5 star rating! We are glad to learn that you liked convenient location. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you to see us again soon.Sincerely,RositaGuest Service

Hello, Mariana. Thank you for your wonderful feedback and for taking the time to recognize the service we provide. Our team is extremely pleased to read your words for your compliments. We look forward to welcoming you back for another stay soon!

Thank you so much for your positive feedback! We are thrilled to hear you had a great time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will see us again soon.Sincerely,RositaGuest Service

Hello, Alanna. Thank you so much for your great review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.Sincerely,RositaGuest Service

Thank you so much for your review and the nice compliment on hotel’s convenient location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We sincerely appreciate your business. We look forward to welcoming you back in the near future.

Hi Carl. Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.

Hello, Doyle. Thank you for your feedbac . We're glad that you like our freindly and helpful staff. We appreciate your comments on the property. We value your input and hope to have the opportunity to welcome you back in the future..Regards,RositaGuest Service

Hello, Ying. Thank you for wonderful review. We're delighted to see that you experienced great service during your stay with us. We strive to provide the best for our guests. Hope to see you again soon!Regards,RositaGuest Service

Hello, Rodney. Thank you for your wondeful review! We're glad our location near dining, shopping, and transit added convenience to your stay. Looking forward to welcoming you back soon!Best regards,

Hello, Gary. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our staff, convenience location, and the cleanliness of our room. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back in the future!Best regards,

Hello, Ruqi,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!Best regards,

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regards,

Hello, Gladys,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

Hi Charles,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RosittaGuest ServiceBest Western Plus Burnaby Hotel

Hi Denice,We're delighted to hear that you found all the amenities you needed for your vacation during your stay with us. Your comfort and convenience are important to us, and we aim to provide everything our guests require for a pleasant and enjoyable visit. Thank you for your kind words, and we look forward to serving you again on your future vacations. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

Dear Valued Guest,We're thrilled to hear that you had a positive experience booking a pet-friendly room for your furry friends. At Best Western, we understand the importance of accommodating all our guests, including their pets. Thank you for choosing Best Western, and we look forward to welcoming you and your dogs back for another enjoyable stay in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

Hi Mandy,Thank you for your feedback, and we're glad to hear that you found our location to be good. If there are any aspects of your stay that you believe could be improved, please feel free to share your thoughts with us. Your input is valuable as we strive to provide the best possible experience for our guests. We hope to welcome you back for an even better stay in the future.Best Regards,Ankit K.Front Office Manager

Hi Kevin,Thank you for your feedback. We appreciate your comments about our property. If there are any specific areas or suggestions you have in mind for improvement, please don't hesitate to share them with us. Your input helps us enhance our services and facilities for future guests. We hope to have the opportunity to provide you with an even better experience in the future.Best Regards,Ankit K.Front Office Manager

Hi Sean,Thank you for your feedback and for sharing your rating. We appreciate your input, and we're always working to improve our services. If you have any specific suggestions or concerns, please feel free to share them with us so we can enhance your future experiences. We hope to have the opportunity to exceed your expectations in the future.Best Regards,Ankit K.Front Office Manager

Hi Keri,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel

Hello, Nazzmul. Thank you for the high rating! We're always striving for a perfect score, so if there's any feedback or suggestions you have for improvement, please let us know. We appreciate you choosing to stay with us and hope to welcome you back soon! Safe travels!Sincerely,

Hi Rakesh,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel

Hi Ursula,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the noise disturbances you encountered during your stay and any inconvenience they caused. We take your comments seriously and will use them to improve our soundproofing and overall guest experience. The safety and comfort of our guests are paramount, and we will address these concerns accordingly. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Ankit K.Front Office Manager

Hi Dawn,Thank you for your feedback, and we're glad to hear that you found the property and our desk clerk great. We apologize for any inconvenience caused by the oversight with your pet-friendly room booking. We appreciate your understanding and are pleased that our team was able to accommodate your needs promptly. Your comfort is important to us, and we hope to provide you with a smoother experience on your next visit.Best regards,Ankit K.Front Office Manager

Hi Jenna,We're delighted to hear that your early entry to the suite enhanced your stay and allowed for a smooth transition before your Christmas dinner. It's great to know that the convenience of having your car next to your suite was appreciated. We're also pleased that you enjoyed the array of breakfast choices, which we aim to make above average. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit.Best Regards,Ankit K.Front Office Manager

Hi Jingsong,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel