Check-in/check-out kiosk
Check availability

Reviews of Phan Anh Backpackers Hostel

2 out of 5
Phan Anh Backpackers Hostel
373/6 Pham Ngu Lao Street, District 1, Ho Chi Minh City

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 152 reviews" "
Rating 8 - Good. 67 out of 152 reviews" "
Rating 6 - Okay. 16 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the arrival fruit on arrival, wouldn't usually moan but I was hungry.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a private room, it was bigger than expected and much nicer than a dorm, with toiletries and a fridge/kettle included. Best nights sleep on my 2 week trip round Cambodia and vietnam. There were 2 windows high on the wall into the corridor, which seemed weird as they were open when I got into the room so I could hear everyone in the hallway, they should have blinds etc ideally to stop the light coming in overnight. We also didn't know the main entrance woukd be closed and shuttered up at a certain time, or how to get in when we came back to find this. A bit more info at check in woukd have been good.
Stayed 1 night in Nov 2019

10/10 Excellent

Alex, Montreal, Canada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located. Good extra activities offered at the desk.
Stayed 1 night in Sep 2019

10/10 Excellent

Jacklyn, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location, great service and great price
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, they gave me tips on how to go around the city since I'm alone. Hostel is located in a great spot. Very close to the heart of action.
Stayed 2 nights in Nov 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place, good staff and clean. Near nightlife.
Clean cool rooms and great staff. Nice quiet area, but near the bars. great breakfast.
Stayed 3 nights in Oct 2018

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Central hostel with a nice people at fron dask. Nie rooms.
Stayed 2 nights in Aug 2018

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & does the job.
nice, clean hostel in a good location to backpacker street without being right in the craziness ... not at all a social hostel, wouldnt recommend for solo travellers.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Have a living room which can’t sit.. Have a location near night life but close a hostel’s gate so fast.. Ring a bell to open a door, a staff was upset because he’s sleeping Female staffs are very excellent Rooms are very clean No curtain... Bahtroom in a bedroom is annoying when someone use during the others are sleeping
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Maity, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Ping, Hong Kong

Liked: Cleanliness
It's handy to go everywhere in Disrict 1. The hostel is located in a narrow lane. There is a local market just outside the lane. It's very dirty. Room's size is around 70 sq. ft. only! I would not say it's comfortable. The staffs of the kitchen providing the breakfast are not friendly and their English is very limited. The portion of the breakfast is too small.
Stayed 3 nights in May 2018

10/10 Excellent

dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel for value of 3 stars hotel
Very close to night week end market, lots of reataurants, tour / excursions , bus office, long distance bus stop and local bus station very convenience to go every where also a local market in front of alley . I shopped daily here all employees are very helpful will out of their ways to help me when ask, recommend to everyone to budget & travellers who like value for their money. I will definetely come back to stay at this hotel. Simple and clean like new, new renovated in 2-3 month . Best place in the area after walked around
Response from Sơn on Apr 10, 2018
Thank you for your stay and your kindness review. It's our pleasure to see you at your next stay at our hostel :3

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean comfortable room
We spent 8 nights here in February 2018. Upon arrival we were given free juice! The room as very clean and comfortably equipped with two reading chairs, two bedside tables, a mini fridge, a kettle, bathroom supplies, and a wardrobe. We found out the next night they have a happy hour where guests get a free Saigon green from 6-8pm. The included breakfast had lots of choices revolving ariund baguette, eggs, and noodles. It ran from 6:30-9:30, but they were sometimes out of noodles if we got there after 9. They helped us get info about tours and transport to our next city. We used the laundry service and were pleased. We brought it down before noon and it was ready that evening. The only downside of the whole place was that our room was right next to the stairs on the first floor and sound travelled from the lobby very easily. If you are sensitive to noise, request a room on the second floor or above (there is an elevator if that's a concern).
Stayed 7 nights in Feb 2018
Response from Hang Truong on Mar 26, 2018
Dear Ms Jasmine Peachey, Warm greeting from Phan Anh hostel. Thank you for choosing and staying with us during your stay in HCMC. We would like to thank you and very much appreciate for your feedback with us through Expedia.com Hope to have a chance to serve you guys in the future. Enjoy your trip and take care!!! Phan Anh Team.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a couple people at the front desk that did everything they could to make everybody happy.Tiem and son or two of the nicest people they took care of me quite well. I would recommend this place to anybody.
Stayed 2 nights in Feb 2018
Response from Tien And Son on Mar 28, 2018
Dear Mr/Ms Stephen Warm greeting from Phan Anh hostel. Thank you for choosing and staying with us during your stay in HCMC. We would like to thank you and very much appreciate for your feedback with us through Expedia.com Hope to have a chance to serve you in the future. Enjoy your trip and take care!!! Phan Anh Team.

8/10 Good

gogineni, Visakhapatnam, India

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location,I enjoyed local food and frout market
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the markets and done town.
My experience was great overall the staff was really friendly and accommodating. The rooms were clean daily, I could get to downtown in less than 30 minutes. If I needed help getting a taxi the staff would help me.
The Night Market
Downtown at night

8/10 Good

Vivien, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean Basic Hostel
Everything is good. No complains. It is a simple basic hotel and value for your money, clean rooms and lobby. Staff is ever helpful, humble and friendly. We stayed in the private room with queen bed, attached toilet. The hostel is situated at the end of Pham Nga Lu road, with landmark, local market, Cho Thai Binh and a roundabout. Use this as a guide for your to search the hostel. It is at the alley of the market, after the stretch of shops along Pham Nga Lu road. Go to the market in the morning to have breakfast, a variety of local street food selection is available. Do try out the Caramel Creme Flan in the market. Refreshing. You can also buy fresh local fruits in the market. The hotel is also situated slightly further from the center point of attraction, Ben Thanh Market. This should not set you back, as you only need to walk about 15mins along the happening Pham Nga Lu road and the garden to the Ben Thanh. There is also a local supermarket chain, approx 15 mins walk to Co.opmart Chon Quynh, and option for cheaper selection and that is also where the local shop for their daily needs. Take the hostel taxt to the airport, price at USD 10. Recommended and will stay here again.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely atmosphere, clean rooms.
Clean, friendly hostel in a good location. Really helpful staff who give great recommendations for the area and are available and on hand to help. Secure safe space to store valuables in lockers, and good size dorm rooms so it doesn't feel overcrowded. The 'free beer between 5-7pm' is a great time to meet other travellers and has a lovely vibe, slightly quieter than the nearby party hostels meaning you get a good nights sleep! Would recommend and would return back if ever in Ho Chi Minh again!

8/10 Good

Laura

Liked: Staff & service
Right amongst it
Great place to stay, very central but in quiet spot. Walked everywhere and felt safe. Nice staff, good breaky

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Stay
Great hostel for the budget conscious traveler. We were given excellent advice on where to eat and exchange money. Our room was comfortable and breakfast was tasty. Highly recommended.

8/10 Good

Brian, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget option that delivers solid basic comfort
Phan Anh is a budget option in HCMC that delivers everything you could reasonable expect for the price, and more. The place is hard to find, down an alley at the far end of the backpackers zone in District 1. Once in the hotel, the staff are friendly, the room was clean, the breakfast is very high quality and made to order, and the location is convenient. Its a no frills kind of place, but there are literally thousands of backpacker hostels within 1 kilometer, and I doubt any of them could do a better job at the basics than the Phan Anh did. Used their car service to return to airport, costs $10, right on time and excellent service and value. Recommended

6/10 Okay

daniel

Liked: Cleanliness
CLOSE TO EVERYTHING
CLEAN ROOM BUT SMALL - DID I GET WHAT I PAID FOR?? VAST NUMBER OF OTHER HOTELS SO BETTER VALUE ELSEWHERE. ONWARD BOOKING BEST DONE ELSEWHERE.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean hostel. The dorms have great storage lockers. The breakfast is good, lovely fresh rolls with a choice of filling.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely staff, clean room, perfect area

8/10 Good

Launie, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Located down backpackers alley, Phan Anh Backpackers Hostel was great. Upon first walking into the lobby, the staff was very friendly and accommodating to the point of showing up to the room. The room as simple, yet clean. Bed was a bit hard but had no problems getting a good night sleep. Hostel is located near some great restaurants and nightlife around the corner or within walking distance. Met some great people during the daily happy hour. Would stay here again.

6/10 Okay

D, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unfriendly to Asians
Overall good, clean, convenient place to stay for a good price. They provide clean towels everyday and housekeeping keeps the room very clean. Our triple room had a fridge. There's an elevator and free beer in the evenings. No communal area, just a small sitting area at reception & tiny kitchen so have to take turns for breakfast, which is free. The guys who cook breakfast are unfriendly & grumpy, they always said no noodles left but we saw them cooking noodles for themselves. Anyway the baguettes were amazing so we were happy to have that for 6 days. Only 1 girl was friendly & helpful, the other 4 staff were unfriendly to us. We thought it's just the culture that people there don't smile, until we saw a white British girl checking in - they were so friendly, smiling & chatting with her, helped her with her luggage & even gave her a free welcome drink - none of which we got. So we realized then that they were only nice to white people and not Asians. Lots of hostels/guesthouses in the area at the same price including breakfast. I would stay at a different place next time with hopefully better service.

8/10 Good

Samantha, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, okay breakfast
I stayed in a 6 bed female-only dorm. It was clean. It was quiet. The staff were helpful. I exchanged money there and also got my laundry done. The hotel provided free breakfast to all guests. Baguette or sandwich, eggs cooked to order, watermelon, and coffee or juice. The bread was very dry and kind of hard to eat. The staff would also forget who ordered what, but the kitchen was very small so if it wasn't one person's, it was probably the guy's siting next to him. The free beer between 7-9pm is a nice touch!

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central.
I like the bathroom as a connected ensuite. I would definitely recommend this place.

10/10 Excellent

pj, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed for 6 nights. Girl at front desk very nice. Quick check in. Nice clean fresh place. Well looked after. Nice free breafast. Good free wifi. Comfortable bed.. Not right in centre of packer district, so it is quite room.

8/10 Good

Charm, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpackers area
I just stayed two nights and had a great experience. Accessible location. Clean bathroom. Nice and kind staff.

8/10 Good

thinn

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Weng Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for 2 nights sharing the room with 7 others. Clean and comfy.

8/10 Good

Ben, world

Liked: Cleanliness, staff & service, property conditions & facilities
best location best facilities
Simply great probably the cleanist hostel in saigon but some people got so pampered and had sxx in the dorm.lol

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kay, Austin TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the fun great place from all around the world
It was my first time staying at a hostel and now I would do it again

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place meet people from all over the world
meet cool people

10/10 Excellent

Kathy, Solo traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Efficient, polite and helpful staff. Room was very clean and comfortable. Breakfast prepared you nicely for the start of your day. If I visit Saigon again, I'd definitely stay there again

10/10 Excellent

Navin , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greasy Staff, Excellent value for money
Would not hesitate to Recommend to anyone on a short visit to HCMC. One of the best backpackers hostel I've been to! Well done, thanks.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

iamrjindael, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, bad booking system
We stayed here for two nights and wanted to extend. The hotel is very clean, tidy and a really great breakfast. We were let down unfortunately when we decided to extend our stay. They said that there were no rooms available according to their book but Hotels.com said 3 rooms available. So they told us we could stay at the 'other' hotel which wasn't as nice. We ended up leaving the next day so didn't stay an extra night. Really bad practice to not update online when you take a booking and I feel sorry for the people who arrive with a booking and have no room available.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, Good locaion & Clean
We actually didn't stay in this hostel. Once we arrived there, we was informed air-condition broken, so we were transferred to another sister hostel, named Phan Lan Hotel. Th staffs are friendly, helpful, speak simple english. the room is clean, a little bit small but still comfy to stay. This hotel is located at a good location. Tourist attractions just located nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff
We were upgraded to the Seventy Hotel run by the same owner. Our experience of the staff both here and at the hotel was great with everyone being helpful and accommodating.

8/10 Good

Rebekka, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service!
The staff was super helfull and we enjoyed the stay. Also joined their guided tours: Easy, cheap and very interesting!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Couple, booked a private room that was on the top floor. Very quiet and modern with a great rate. Only problems were we had cold showers the whole 3 days-4 nights stay (but it's not so bad since it was so hot) due to the hostel using solar water heaters and that services were offered at Western prices such as laundry and refreshments. Breakfast is free but limited.

10/10 Excellent

Team PandA, Bangkok/Beijing/USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money
My wife and I were traveling through vietnam, flashpacker style. It's down a quiet alley right by a local market. The surrounding area is sort of the backpacker's area for HCMC; tons of local tour guide storefronts, restaurants, bars, and some street food. The front desk person was very helpful in terms of orienting us and getting us information for booking our next leg of our journey. We had no problems with the room (AC worked, shower had no problems, linens are clean). We'd stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
I had a wonderful stay at this hostel. Upon arrival, the booking agency had made an error, but the staff accomodated immediately without causing any fuss. Both the manager and the staff were very friendly and went out of the way to ensure that my issues were addressed. Overall, the hotel was excellent. The only minor issue was the slow drainage in the bathroom shower. As a social place, the other dorm was an excellent place to meet other fellow travellers. Location was within striking distance of all major destinations and the pub street is very close. Would definitely recommend this place to others.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location and decent service