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Clean and friendly reception.. perfect view.. and all amenities provided.
jenny
Stayed 2 nights in Oct 2023
Response from 熱川オーシャンリゾート くちこみ担当 on Oct 21, 2023
jenny 様This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Walk to train station involves a lot of uphill slopes, but the property offers a shuttle bus!
Jing Sheng
Response from 熱川オーシャンリゾート くちこみ担当 on Sep 30, 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Great for dog lovers. Also, the pool is very unique for this kind of setting and style of accommodations.
Christopher
Stayed 1 night in Sep 2022
Response from Atagawa Ocean Resort Reception on Sep 14, 2022
Thank you very much for staying with us at Atagawa Ocean Resort.And so We are glad to hear that you had a pleasant stay with us.The pool is open only during the summer season,so there is also a venue for swimming nearby. You can enjoy both.We have a variety of accommodation plans, so please consider them the next time you stay with us.We look forward to welcoming you again.Atagawa Ocean ResortFront desk
The view from the hotel is superb and the big selling point. However I did not feel it was worth the money after spending 4 days there. The amenities in the room are very basic. The beach next to the hotel is quite average and not the same as Shirahama. Quality of the dinner buffet was good. The outdoor part of the onsen was very good.
Verified traveler
Stayed 3 nights in Aug 2022
Response from 熱川オーシャンリゾート フロント on Sep 14, 2022
Thank you for staying at the Atagawa Ocean Resort.We are sorry to hear that you were not very satisfied with our services.Please note that amenities are to be handed in at the front desk according to the ordinance.We will make every effort to satisfy you in other aspects of our services.Thank you for your valuable feedback.We hope you will stay with us again at Atagawa Ocean ResortAtagawa Ocean ResortFront desk
Quiet, charming area. Ideal for "urbex" and retro fan. Hotel facilities itself, great. Fantastic buffet breakfast. Pool also great, with open air lounge. (People should stop playing video games in their rooms, and get out and swim in the fresh air!!)
Christopher
Stayed 1 night in Jul 2022
Response from 熱川オーシャンリゾート くちこみ担当 on Mar 7, 2023
Thank you for staying at our hotel at Atagawa ocean resort.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Reception
This resort is wonderful with nice sea view. Facility is very good, provide the game room, hot spring. And the staffs are really nice and the room is super clean. Their breakfast is good. Will probably come again.
Wai Chi
Stayed 2 nights in Sep 2023
Response from 熱川オーシャンリゾート くちこみ担当 on Oct 8, 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Definitely the worst hotel I've stayed in my entire life, I don't recommend it, money totally wasted!
julio cesar
Stayed 1 night in Aug 2023
Response from 熱川オーシャンリゾート くちこみ担当 on Sep 30, 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
Mieko Maria 様この度は熱川オーシャンリゾートへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。ワンちゃん同伴の方の入口やお部屋の不備についてご迷惑をお掛けしてしまい大変申し訳ございませんでした。ワンちゃん同伴の方の入口については、設備的な問題もあり、直ちに改善することが出来ませんが、お部屋に関する事については、直ちに改善いたしました。今後このようなお言葉を頂く事がないようお客様の立場に立って業務に精進させて頂きます。今回は大変申し訳有りませんでした。熱川オーシャンリゾートフロントマネージャー
10/10 Excellent
ゆうか
Traveled with family and small children, Traveled with family