Front of property

Reviews of APA Hotel Hamamatsueki Minami

3 out of 5
APA Hotel Hamamatsueki Minami
2-3-1 Ebitsuka, Chuo-ku, Hamamatsu, Shizuoka-ken

Reviews

7.2

Good

Rating 10 - Excellent. 135 out of 714 reviews" "
Rating 8 - Good. 249 out of 714 reviews" "
Rating 6 - Okay. 218 out of 714 reviews" "
Rating 4 - Poor. 85 out of 714 reviews" "
Rating 2 - Terrible. 27 out of 714 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

AHALA, Sylvania

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are very small. No common bath. Kind of old hotel. Staff is ok. Breakfast was great!
Stayed 1 night in Mar 2024
Response from フロント on Apr 11, 2024
この度はアパホテル〈浜松駅南〉をご利用いただき、誠に有難うございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。ご指摘いただいた点を踏まえ、今後改めてお客様により良いサービスを提供できるよう努めて参ります。ご投稿ありがとうございました。

8/10 Good

John, Edmonton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and easy to navigate around sites.
Stayed 2 nights in Nov 2023
Response from フロント on Jan 8, 2024
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。今後改めてお客様により良いサービスを提供できるよう努めて参ります。ご投稿ありがとうございました。

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2023
Response from フロント 大城 on Nov 6, 2023
この度は、アパホテル〈浜松駅南〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。これに懲りずまたご利用頂けますと幸いでございます。

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from フロント on Sep 20, 2023
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。今後もお客様により良いサービスを提供できるよう努めて参ります。ご投稿ありがとうございました。

10/10 Excellent

Shirley

Stayed 1 night in Apr 2023
Response from フロント on May 18, 2023
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。これからもお客様に満足して頂けるようスタッフ一同精進して参ります。お忙しい中、ご投稿有難うございました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My whole stay was compact and convenient!
Because I had chosen cheaper price, I got tiny room.But it is in Japan, everything is small and compact. I stayed 5 night in there but I did not pay too much. Very good price and experience.The hotel is close to the station. I walked to the station every day. Around the station, there are shopping district and lots of restaurants. Eating out was fun with a lot of varieties and inexpensive. The hotel is close to convenience store. I shopped big bottled water, ice cream packed food and deserts at the convenience store and brought to my room to save money. I took bus and train to go to shopping mall, beach, castle, parks and zoo from the station. Without rental cars, we can go to everywhere in Hamamatsu. It is convenient.My whole stay was compact and convenient!
Stayed 5 nights in Jun 2022
Response from フロント on Jul 15, 2022
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。今後もお客様により良いサービスを提供できるよう努めて参ります。ご投稿ありがとうございました。

6/10 Okay

SASAKI

Disliked: Property conditions & facilities
古いホテルです。
アパホテルなので新しめなホテルかと思いましたが古いビジネスホテルを買い取ってアパホテルにしている所でした。
Stayed 1 night in Jan 2022
Response from フロント on Jan 12, 2022
この度はアパホテル〈浜松駅南〉をご利用いただき、誠に有難うございました。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。今後もお客様により良いサービスを提供できるよう努めて参ります。ご投稿有難うございました。

8/10 Good

Kusumi

Liked: Amenities
It was very reasonable. So you shouldn't expect too much luxury in that stay, because the equipment is suitable for its price.
Stayed 1 night in Nov 2021
Response from フロント on Nov 8, 2021
Thank you for making a reservation. We are very pleased to have a comfortable stay. We will continue to strive to provide services that please our customers. Thank you for posting while you are busy.

8/10 Good

Derek

Stayed 1 night in Jul 2021
Response from フロント on Jul 26, 2021
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございました。また、お忙しい中、ご投稿お寄せいただき、重ねてお礼申し上げます。今後も、お客様へより良いサービスを提供できるよう努めて参ります。またのご利用をお待ちしております。

8/10 Good

Verified traveler

Liked: Staff & service, amenities
It was an alright stay. I didn't come in expecting a 4 star elegant hotel y'know and of course it's not what I got but the amenities were good. the bes was comfortable and in general it was clean, conveniently located, inexpensive & reliable. just what I needed. However, if you're averse to the smell of cigarettes though I can't recommend it. Even though I stayed in a smoke-free room (supposedly) from the elevator ride up from the lobby to the hallways to even the room I was in- it reeked so bad. I had to sleep with the window open even though it's winter weather.
Stayed 2 nights in Feb 2021
Response from フロント on Feb 16, 2021
Thank you for using APA Hotel . I'm glad you posted while I was busy. We look forward to seeing you again.

6/10 Okay

Sandesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be better
The room I stayed in needs some work. The walls of bathroom weren’t clean as you’d expect. Seemed pretty old to me.
Stayed 2 nights in Sep 2020
Response from フロント on Sep 22, 2020
ご利用ありがとうございました。 またのご利用をお待ちしております。

8/10 Good

Nayeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from フロント on Sep 20, 2020
この度は、アパホテル〈浜松駅南〉をご利用頂き、ありがとうございました。また、お忙しい中、ご投稿お寄せ頂き、重ねてお礼申し上げます。今後も、お客様に快適にお過ごし頂ける様、努めて参ります。ご利用ありがとうございました。

10/10 Excellent

Flavio Masahide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from フロント on Aug 7, 2020
この度はアパホテル<浜松駅南>に御宿泊を頂き、誠に有難うございました。また、お忙しい中ご投稿をお寄せ頂き重ねてお礼申し上げます。 ご意見を頂き有難うございました。 またのお越しをお待ち申し上げております。

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good,nice and clean room.
Stayed 1 night in Jun 2020
Response from フロント on Jun 25, 2020
Thank you for staying with our hotel. We hope you'll visit us again. Thank you.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2020
Response from フロント on Mar 18, 2020
この度は、アパホテル<浜松駅南>をご利用賜りまして誠にありがとうございます。 また、お忙しい中ご投稿頂き重ねてお礼申し上げます。 滞在中は快適にお過ごしいただけたようで安心いたしました。 これからもよりお客様に満足していただけますよう、スタッフ一同サービスの向上に努めて参ります。 お客様のまたのお越しを心よりお待ち申し上げております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from フロント on Feb 5, 2020
この度は、アパホテル<浜松駅南>をご利用賜りまして誠にありがとうございます。 また、お忙しい中ご投稿頂き重ねてお礼申し上げます。 滞在中は快適にお過ごしいただけたようで安心いたしました。 これからもよりお客様に満足していただけますよう、スタッフ一同サービスの向上に努めて参ります。 お客様のまたのお越しを心よりお待ち申し上げております。

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
For an APA this was by far the worst I’ve stayed in. The room size was ok, storage was great but the room was disgustingly dirty. I usually rave about APA hotels and is my first go to when booking, but after this I’m not so keen
Stayed 4 nights in Dec 2019
Response from フロント on Dec 15, 2019
この度は、アパホテル〈浜松駅南〉にご宿泊頂きまして誠に有難うございました。お客様の滞在中、快適に過ごす事が出来なかった様で大変残念でございます。お掃除の件で今後同じ事を繰り返さぬよう精進して参ります。 お忙しい中、ご指摘有難うございました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from フロント on Dec 11, 2019
この度は、アパホテル〈浜松駅南〉にご宿泊頂きまして誠に有難うございます。 また浜松にお越しの際は、アパホテルを宜しくお願い致します。 お忙しい中ご投稿頂き有難うございました。 お客様の次回のお越しをスタッフ一同お待ちしております。

4/10 Poor

GAVIN

Stayed 1 night in Nov 2019

4/10 Poor

John

Traveled with partner
Disliked: Property conditions & facilities
The toilet is not working properly. The room I booked was "non-smoking" but the one they gave me smelt like smoke.
Stayed 1 night in Oct 2019
Response from 伊藤 on Nov 29, 2019
この度は、アパホテル浜松駅南にご宿泊頂きまして誠に有難うございました。お客様の滞在中、トイレが利用出来なかったとの事で、大変申し訳ございませんでした。

6/10 Okay

Jocelyn

Traveled with group
Stayed 1 night in Oct 2019
Response from 伊藤 on Nov 29, 2019
この度は、アパホテル浜松駅南にご宿泊頂きまして誠に有難うございました。また浜松にお越しの際は、アパホテルを宜しくお願い致します。

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from フロント on Oct 31, 2019
この度はアパホテル<浜松駅南>にご宿泊を頂き、誠に有難うございました。またお忙しい中でのご投稿、重ねてお礼申し上げます。 。 これからもお客様にご満足いただけるホテルを目指してまいります。 再びお客様にお会いできる日を、心待ちにしております。 ありがとうございました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean, and in a great Location!
Stayed 2 nights in Oct 2019
Response from 伊藤 on Dec 1, 2019
この度は、アパホテル浜松駅南にご宿泊頂きまして誠に有難うございます。またお褒めの言葉を頂き重ねてお礼申し上げます。また浜松ににお越しの際は、アパホテルを宜しくお願い致します。ご投稿有難うございました。

6/10 Okay

Gareth

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was really hard and could feel the springs in the mattress the hotel also smelt of smoke (more than usual you can put up with a little case you’re in Japan) Paper thin walls so you felt like next doors room was in yours
Stayed 1 night in Oct 2019
Response from 伊藤 on Nov 29, 2019
この度は、アパホテル浜松駅南にご宿泊頂きまして誠に有難うございました。お客様のご滞在中快適にお過ごし頂けなかった様で大変残念に思います。今後お客様に喜ばれるホテルを目指して精進して参ります。また浜松にお越しの際は、アパホテルを宜しくお願い致します。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from フロント on Oct 31, 2019
この度はアパホテル<浜松駅南>にご宿泊を頂き、誠に有難うございました。またお忙しい中でのご投稿、重ねてお礼申し上げます。 この度貴重なご意見を頂き誠にありがとうございました。 また浜松にお越しの際は、当館でのご宿泊を検討して頂けると幸いでございます。 ありがとうございました。

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room, OK for 1 night
Small room with inadequate storage space for 2 large suitcases. OK for one night though - helpful staff.
Stayed 1 night in Oct 2019
Response from 伊藤 on Dec 1, 2019
この度は、アパホテル浜松駅南にご宿泊頂きまして誠に有難うございました。お客様のご滞在中快適にお過ごし頂けなかった様で大変残念に思います。また浜松にお越しの際は、アパホテルをどうぞ宜しくお願い致します。

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Tiny room - no ac - big price
Stayed 1 night in Oct 2019
Response from 伊藤 on Nov 29, 2019
この度はアパホテル浜松駅南にご宿泊頂きまして誠に有難うございました。お客様のご滞在中快適にお過ごしいただけなかった様で、大変残念に思います。ホテルと致しましてはお客様が快適にお過ごし頂けるよう設備やサービス面を向上させて参ります。ご投稿有難うございました。

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single room was very small but this was not dissimilar to the other hotels I stayed in. The location was not very far from the bus and train stations so this was a plus.
Stayed 3 nights in Sep 2019

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Choose your places to go to before visiting.
A three night stay. The room we had was very small by western standards. The bathroom was even smaller. However it was very good value for money if you only wanted the room for sleeping. The room was well heated/ cooled as you like and had a decent shower. The Hamamatsu area is probably not on the tourist trail as such but if you had a set programme of places to visit, then you could fill in time very well. Our visit here was a completely random choice. The Suzuki Museum and the Museum of Musical Instruments were a good choice. The Flower Park was missed because the directions were a bit obscure.
Stayed 3 nights in May 2019
Response from Front desk on Jun 5, 2019
Thank you for staying with our hotel. I suppose so. We're sorry about smaller room for you. In my opinion, little bit so countryside and some beautiful place in Hamamatsu city. Thanks for your advice. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Front desk on Apr 22, 2019
Thank you for staying with us. We're glad to meet you. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from フロント 伊藤 on Jan 11, 2019
この度は、アパホテル浜松駅南にご宿泊いただきまして誠に有り難うございます。 また浜松にお越しの際は、アパホテルを宜しくお願い致します。 お忙しい中、評価を頂きまして有り難うございました。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Astral, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room for two person, barely any space to open your luggage, room shows a bit of age.
Stayed 2 nights in Oct 2018

6/10 Okay

PPMG, Osaka

Liked: Cleanliness, staff & service
It’s close to the station. And other stuff to fill the required characters
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
For Smokers and short people only!
This an older hotel that has seen better days. The main discomfort was the strong cigarette smell in the lobby, hallways, and non-smoking rooms. The room was dirty and not well-maintained. I’m only 5’3 and I barely fit in the shower. I was scheduled to stay 6 nights, but I could only survive 2 and changed to a different hotel.
Stayed 1 night in Aug 2018

8/10 Good

Rob, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Close to train station and food. Nice steam bath one block away which is highly recommended.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Decent price to stay
Not too close to station with fair walk. Nice and all facility complete. Very small room and bit wearings!
Stayed 6 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Hamamatsu St.
It is close to Hamamatsu station, so you can go to this hotel on foot. It was comfortable.
Stayed 1 night in Mar 2018

10/10 Excellent

Lin, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamamatsu APA minami
The hotel, Hamamat sueki minami suited my purposes excellently for a very good price. The staff were always polite and helpful. The rooms were methodically and thoroughly prepared. Its location is convenient to the major transport hub of the city, bus, rail and taxi.
Stayed 8 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed in a single room for 2 nights. The room was small and old, though clean.
Stayed 2 nights in Nov 2017

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, strategic location
Hotel location is walking distance to JR Station and local train station which is good. Breakfast is OK. Room is clean but small as other APA chain hotels. Location is also walking distance to restaurant and local japanese food.

6/10 Okay

Ver, Yokosuka Japan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay in APA but not in Hamamatsu...

6/10 Okay

ERiC, JAPAN

Liked: Staff & service
Disliked: Property conditions & facilities
Smells like cigarette
I booked a non-smoking room. But the entire room smells like a cigarette ashtray :(

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The price was right, the room was clean and the staff were very friendly. I would stay there again.

6/10 Okay

Verified traveler

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is too small for adult couples. Not enough space for baggage and smallest shower/bathroom I've seen. Hotel is bit old and noticed smells of urine from bathroom. Location is convenient for shopping and easy access to train station.

6/10 Okay

yongha

Traveled with group
Liked: Staff & service
スタッフの対応はよかったのですが、洗面場所の隅々の埃が気になってしまいました アメニティグッズも゙あそこまで用意してもらえるなら化粧水等も欲しかったです
Stayed 1 night in May 2024
Response from フロント on May 16, 2024
この度は、アパホテル〈浜松駅南〉をご利用頂き、誠に有難うございます。当館の滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。お忙しい中、ご投稿ありがとうございました。

8/10 Good

Yukiko

Liked: Cleanliness
一泊しました。 アメニティが揃っている。ベッドがふかふか。 周辺は静か。部屋はきちんと清掃されている感じでした。お風呂は古め。 ひとつ気になった点は、たまたまかと思いますが 宿泊者ではない感じのパーカーを被った男性が自販機前で寝ていました。横を通ると、急いでエレベーターで1階に降りて行かれました。謎です。
Stayed 1 night in May 2024
Response from フロント on May 14, 2024
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。今回のご宿泊におかれましては、不安な思いをお掛けし申し訳ございませんでした。今後は、夜警業務や巡回を強化し対策に努めて参ります。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。お忙しい中、ご投稿ありがとうございました。

2/10 Terrible

???

Traveled with family
お風呂が狭いし、便座が冷たい
Stayed 1 night in Apr 2024
Response from フロント on Apr 27, 2024
この度はアパホテル〈浜松駅南〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿お寄せいただき、重ねてお礼申し上げます。ご指摘いただいた点を踏まえ、今後改めてお客様により良いサービスを提供できるようスタッフ一同努めて参ります。ご投稿ありがとうございました。