Hallway
Check availability

Reviews of Kutsuroginotei Kunitachi

3.5 out of 5
Kutsuroginotei Kunitachi
410 Kawanakajima, Isawa-cho, Fuefuki, Yamanashi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 67 reviews" "
Rating 8 - Good. 14 out of 67 reviews" "
Rating 6 - Okay. 1 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! The staff were incredibly warm and friendly from the time we entered until the time we left. The whole experience was just fantastic. The food and meals were amazing and the water facilities were so clean. Definitely recommend to anyone looking for a great onsen!
Stayed 1 night in Mar 2024

10/10 Excellent

John, Maple Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff. The facility is on par with INTL resorts in terms of room size and service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend! It's our second time staying at this ryokan, and it was as amazing as our first stay. The breakfast and dinner was so beautifully presented and delicious that we still dream about it until today. The staffs are super nice and sweet. The hotspring baths were great, not to mention their sauna. A relaxing and pleasant stay 🙂
Stayed 1 night in Dec 2023

10/10 Excellent

Denny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shuttle that you can schedule by communicating with the property. Although the staff do not really speak English, Google Translate was sufficient for all of our communication. They put in the effort to Google Translate and explain the coursed meal and kept it interactive that way. Absolutely loved my stay and would definitely consider this place again if I visited the area again.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality and quality
From the room and to the baths this place was incredible, and I feel so lucky to have found such a great place. The staff was super friendly, and I hope I was able to speak well enough. The food was incredible for so many reasons, from the presentation, the quality of ingredients, everything was so delicious! You will be best set to practice your Japanese before coming though, it will make your trip easier if you're not from Japan.
Stayed 4 nights in Oct 2023

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and aimed to please. The hotel is beautiful and serene. Will stay again without a doubt.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Takeo

Stayed 1 night in Apr 2024

10/10 Excellent

??

Stayed 1 night in Jan 2024

10/10 Excellent

ヒロシ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
嵐の湯が最高です。
Stayed 1 night in Feb 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

たいこ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆さんもにこやかで対応がとても良かったです アメニティも良いものがおいてあり　お風呂のシャワーやドライヤーも一流のもので良かったです
Stayed 1 night in Jan 2024

10/10 Excellent

MEGUMI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
嵐の湯が良かった。 サービスが素晴らしかった。
Stayed 1 night in Jan 2024

8/10 Good

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務非常親切友善的酒店
一間位置寧靜的溫泉♨️酒店🏨，一泊二食的食物都好豐富；宵夜時段還提供咖哩飯和白酒給住客。酒店分別提供客房私人風呂和大眾風呂，溫泉沒有經常浸到的硫黃味道。每位服務員都好用心服務，因為言語不通，會便用電話上網翻譯；跟我們解答問題和溝通。
Stayed 1 night in Nov 2023

8/10 Good

TORU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food Was delicious. It Was a very enjoyable meal to see. in large quantities .I was very satisfied.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wai Wang

Stayed 1 night in Oct 2023

10/10 Excellent

WONSEOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全てが大満足でした。食事も部屋もサービスも また利用したいと思います。
Stayed 1 night in Oct 2023

10/10 Excellent

??

Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

yusuke

Stayed 1 night in Sep 2023

10/10 Excellent

Hajime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
正にくつろぎの邸
駐車場からチェックイン、ラウンジでの館内説明、部屋への案内までスタッフ皆さんが全体を把握した上で、それぞれの役割を担っていること、それが全ておもてなしに基づいていることが強く感じられました。部屋、食事味・接客、ラウンジでのデザート、夜食、風呂の備品にも気遣いが行き届いていて、これほどリラックスできた旅は久しぶりでしたし、恐らく最高の思い出になると思います。
Stayed 1 night in Sep 2023

10/10 Excellent

KENICHI

Stayed 1 night in Aug 2023

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lishi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温かいサービスと完璧な設備
Stayed 3 nights in Jul 2023

10/10 Excellent

Akihide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

MICHIKO

Stayed 1 night in Aug 2022

10/10 Excellent

hiroyuki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホスピタリティが非常に良かった。
Stayed 1 night in Aug 2022

8/10 Good

TOMOMI

Stayed 1 night in Jun 2022

10/10 Excellent

Yoko

Stayed 1 night in Jun 2022

8/10 Good

HAYATO

Stayed 1 night in Jun 2022

8/10 Good

Keisuke

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

CHIEKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂最高です。
早めにチェックインしたので、専用風呂を３つとも、予約でき、堪能させていただきました。 お風呂も清潔で気持ちよく入らさせていただきました。特に、アロエ塩が、気持ちよく、楽しませていただきました。
Stayed 1 night in Apr 2022

8/10 Good

naohiko

Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Traveled with group
率直な感想
到着時間を連絡しましたが、到着時に出迎えもなく、玄関を入っても誰も居ませんでした。しばらく呼び掛けて出てこられました。人が足りないのでしょうか。滞在中は快適でした。お風呂もとても良かったです。食事もサービスもまぁ良かったです。ソフトドリンクはいつでも飲めるのはかったです。 帰りの精算時も誰も居ませんでした。呼び鈴を3回鳴らしてやっと来られました。 こういう対応は今まで初めてだったので、そういう意味では印象に残りました。
Stayed 1 night in Nov 2021

10/10 Excellent

Takayuki

Stayed 1 night in Nov 2021

10/10 Excellent

Seibee

Stayed 1 night in Sep 2021

10/10 Excellent

Sofiane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝ごはんの生卵が絶品
満足できる滞在でした。建物自体はそれなりに年季があり、古さを感じますが、不快なレベルではありません。複数あるお風呂はそれぞれ趣が違い楽しめます。特に嵐の湯の岩盤浴は、サウナが苦手な私でも、短時間でたっぷり汗をかき、デトックスできた感じがしました。 お食事は素材の良さが活かされていて、美味しかったです。特に朝食の生卵は絶品！薄い殻、新鮮で甘い卵、感動的な美味しさでした。お土産に買って帰りたいと思いました。（販売は不可だそうです） 残念だったのは、従業員の方の話し方、マスクのせいもあると思いますが、何をおっしゃっているのか殆ど聞き取れませんでした。館内の説明もお料理の説明も、モゴモゴでした。接客が丁寧だったので、余計に残念です。 総合的な満足度は高く、また利用したいお宿です。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

kouji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

YOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Naomichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

KYOKO

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
旦那さんの誕生日でケーキをお願いしたら夕食時に出して頂き、ささやかなプレゼントまで頂きました。コロナ対策にも気を遣っているのが感じられました。
Stayed 1 night in Apr 2021

10/10 Excellent

Takako

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の雰囲気とお店でお金とれるレベルのコース料理
おもてなし、フロントの雰囲気はとても素晴らしかったです。 また、お食事が最高でした！
Stayed 2 nights in Mar 2021

10/10 Excellent

YUKIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
三度目の利用でしたが、料理も美味しく、スタッフの方も非常に親切でなにより岩盤浴が素晴らしいです。
Stayed 1 night in Mar 2021