3 outdoor pools

Reviews of Bonaventure Resort & Spa

4 out of 5
Bonaventure Resort & Spa
250 Racquet Club Rd, Weston, FL

Reviews

6.8
Rating 10 - Excellent. 278 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 135 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

ALBERTO JOSE

Stayed 3 nights in Sep 2021

10/10 Excellent

Rosemary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place ! Clean, friendly staff
Stayed 1 night in Feb 2022

4/10 Poor

Tiffany

Disliked: Staff & service
Never again
Was checked in to an occupied room! Front desk was kind but made an excuse that it just had not been cleaned. My new room had the chain pull over the door when I tried to enter. The guest inside screamed at me for trying to enter. After getting two occupied rooms, I was offered two cocktails which I was to order and pay for, then they would remove from my bill. I did. They did not! I emailed the manager afterward to fix it. No reply.
Stayed 2 nights in Apr 2022

2/10 Terrible

Shari

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old and dirty
Stayed 3 nights in Apr 2022

2/10 Terrible

Eduardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, however convenient to Weston, FL area, is extremely rundown and surely needs the grounds, elevators (not working) and rooms are moldy. I would not recommend unless they seriously invest in the property.
Stayed 5 nights in Apr 2022

6/10 Okay

Kyle

Time capsule
Place is ran down and needs a major renovation. I was only there for 1 night and it was okay for the occasion but I won’t be back. The TV was from 2004 with no HD!!!
Stayed 1 night in Apr 2022

2/10 Terrible

Maura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty no air conditioning. Never stay there again
Stayed 3 nights in Apr 2022

8/10 Good

Venise

Stayed 2 nights in Apr 2022

6/10 Okay

Mike

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property looks great in photos but disappointing in person. It could use a deep clean and pressure washing. It looks like it was a beautiful property in the 80s but needs cleaned and refreshed. Room was large but dingy. Shower track filthy. Room could have used a good deep clean.
Stayed 2 nights in Apr 2022

8/10 Good

Rafael, Weston

Stayed 1 night in Apr 2022

8/10 Good

Rafael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, just look old , the TV was snowy ETC.
Stayed 1 night in Apr 2022

4/10 Poor

Nikki

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Gary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place !
Stayed 1 night in Apr 2022

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No service in rooms. When we checked in there were NO TOWELS and the room wasn't serviced. We stayed for three days. NEVER AGAIN!
Stayed 1 night in Mar 2022

6/10 Okay

Paola-anne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for towels 4 times throughout my stay and they haven’t showed up. The property is dirty and smell needs proper upkeep
Stayed 2 nights in Mar 2022

2/10 Terrible

Fatiha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so filthy. The front office was the cleanest part of this property. The rest of the property of nasty it was a mess. Obviously they do not clean. There were leaves on the floor everywhere. The elevator was very dirty and took forever to open. When we entered the bedroom, it smelled like mold, the carpet had spots for days and the bed looked bumpy with spots on the sheets. The bathroom Obviously was not cleaned from the previous visitor, it was dirty. Very dirty. I would not recommend to not even the homeless.
Stayed 3 nights in Mar 2022

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The rooms are a little dated. My room did not have a mini fridge but another traveler I was with did.
Stayed 2 nights in Mar 2022

8/10 Good

Roxie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty not a deluxe room locks on patio doors didn’t work so your door was unlocked all night not a good feeling so you can’t get a good night rest will never stay there again
Stayed 1 night in Mar 2022

6/10 Okay

Corether

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location,but the first room ceiling was full of molded,but they put me in another room and it was much better. The bath tub was not clean. All of the seals is coming loose need to be recalked in the shower
Stayed 3 nights in Mar 2022

6/10 Okay

RAFAEL, Yonkers

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
quiet,very Dissapointed need to clean, fix and paint the out side.
Stayed 5 nights in Mar 2022

8/10 Good

Antonia

Traveled with partner
Liked: Cleanliness, amenities
I enjoyed my stay my room was n the corner with no light they need to clean the building a lot of cobwebs around the building
Stayed 2 nights in Mar 2022

2/10 Terrible

ANGIE, WARREN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s horrible. We did not stay because our room was filthy. The mattresses were stained. It ruined our trip because we had to find new accommodations.
Stayed 3 nights in Mar 2022

2/10 Terrible

Xerron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

tyler

Traveled with partner
Liked: Cleanliness, staff & service
Decent for the price. Very dated, 2000s. The tv was old and didn’t work well. The phone was old and didn’t work. There were no USB outlets in the room. For the price though, it was clean and doable. I would not stay there again though.
Stayed 2 nights in Mar 2022

4/10 Poor

EDWARD

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with how dirty the carpets were in the rooms, the refrigerator was dirty, the room smelled like mildew, poor parking conditions, furniture was stained, sofa was broken and the tvs barely got channels come through clearly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv was older then me
Room was great but the tv was a old tube tv that you could barely watch because the pitcher was so bad because tv was from back in the 80s
Stayed 1 night in Mar 2022

10/10 Excellent

Tameeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, fast check in & THAY still have carpet which is a plus for me😍
Stayed 1 night in Mar 2022

10/10 Excellent

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very spacious, clean, nice amenities. Old TV, carpet needs replacing, very spacious bathroom. Noisy outside of room in corridor. Pool old but inviting, hot tub not hot. Bat and restaurant elegant.
Stayed 1 night in Mar 2022

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

natasha, new york

Business traveler, Traveled with partner
Liked: Cleanliness
Ac unit very loud in the room
Stayed 2 nights in Mar 2022

2/10 Terrible

Byron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

4/10 Poor

Suzanne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s definitely outdated on the outside, but inside it’s clean and does the job. The issue was when we got in our room our door didn’t work, we went to the front desk and they sent someone to reprogram the lock. The man came said he would return and never returned. We had to have one person in the room at all times so they could open the door. The AC also got stuck and the room was 59°. We stayed for one night and it gets the job done but for an extended stay, I probably wouldn’t recommend.
Stayed 1 night in Mar 2022

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort was run down and rooms were old and dirty.
Stayed 3 nights in Mar 2022

4/10 Poor

Lloyd

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
issues
Not so great, door lock didn't work, the room had a bad smell and lousy TV picture. Had to move to another room because they never did fix the door lock. That room was better and I'll give the staff credit for being helpful but I lost several hours I desperately needed to get work done. Multiple reviews mentioned the need for the property to renovate and yes, absolutely is necessary. I only chose because of location and not returning this week even though it's so close to where I'm working.
Stayed 1 night in Mar 2022

2/10 Terrible

romeo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD HOTEL
BAD SERVICE BAD CUSTOMERS SERVIICE ROOMS DIRTY WATER DOESNT GET HOT TV,S IN MOST ROOMS SNOWY WITH LIMITED CHANNELS
Stayed 1 night in Mar 2022

10/10 Excellent

Angel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place awsome staff quiet and very discreet
Stayed 2 nights in Mar 2022

2/10 Terrible

Veronica

Traveled with group
Disliked: Amenities, property conditions & facilities
The elevator closest to my room was broken. My room key didn’t work, so I had to call the front desk and wait for security to let me in my room. I was never given another room key or room was just told it needs to be reset. Highly disappointed that I paid for this experience.
Stayed 1 night in Mar 2022

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was good for one night pre-cruise. The rooms were pretty old and one of the elevators was not working. The ice machine on 3 rd floor did not work. The push button for handicap opening door to main restaurant/lobby did not work. The mini fridge was removed from the room for some reason. PROS: beautiful lobby/restaurant/bar and pool area. The food was very good and normal resort prices not too crazy. Tip for breakfast is to order from the menu instead of getting the buffet. We got a hot fresh made egg sandwich with meat and potatoes for $8.
Stayed 1 night in Mar 2022

8/10 Good

Erin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance, the property is really pretty. But when you look closer, it looks like it has not been attended to in a while. The concrete is cracked, there is Sitting water in several places.
Stayed 1 night in Mar 2022

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2022

10/10 Excellent

Kevin, Punta gorda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I-75. Clean big comfortable rooms … a very good night sleep
Stayed 1 night in Mar 2022

2/10 Terrible

rashay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMH!!!
I have stayed in Bonaventure twice before about 5 years ago and the service and hotel was great. This time around it was horrible. The elevator and ice maker did not work. There was trash left outside the rooms when I checked in and it was left there when I checked out. I called before I booked the room to make sure the rooms had microwave and a refrigerator and when I checked into the room there was not one. I called the front desk to asked why, they advised me the room did not come with one. I advised the service desk I had insulin and they suggested for me to go and get a cooler. I asked the service desk did they have a microwave in the lobby I can use and they replied no due to health reasons. The hotel only gave one wash towel in the room and when I went to the service desk to get another one they told me there were out. So I had to go to Walmart and purchased some. The TV was so out dated and the analog connect was bad. Every channel was fuzzy. The internet did not work. No one came to service the rooms for the time we were there. This was a very bad experience and I paid for 2 rooms 4 night and could not get a refund to go to another hotel. I will not stay at this hotel ever again!!!
Stayed 4 nights in Mar 2022

2/10 Terrible

rashay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel!!!
I have stayed in Bonaventure twice before about 5 years ago and the service and hotel was great. This time around it was horrible. The elevator and ice maker did not work. There was trash left outside the rooms when I checked in and it was left there when I checked out. I called before I booked the room to make sure the rooms had microwave and a refrigerator and when I checked into the room there was not one. I called the front desk to asked why, they advised me the room did not come with one. I advised the service desk I had insulin and they suggested for me to go and get a cooler. I asked the service desk did they have a microwave in the lobby I can use and they replied no due to health reasons. The hotel only gave one wash towel in the room and when I went to the service desk to get another one they told me there were out. So I had to go to Walmart and purchased some. The TV was so out dated and the analog connect was bad. Every channel was fuzzy. The internet did not work. No one came to service the rooms for the time we were there. This was a very bad experience and I paid for 2 rooms 4 night and could not get a refund to go to another hotel. I will not stay at this hotel ever again!!!
Stayed 4 nights in Mar 2022

6/10 Okay

Paula

Liked: Staff & service, amenities
It’s old and dated. My room, although large, did not have a working tv in the living room and the bedroom tv was grainy. The internet only worked once during my stay. There were these small bugs in the bathroom on the sink as well as fruit flies in the room. The bed was semi comfortable but pillows too small for the bed. Overall it was ok and I may stay again if they have something more up to date.
Stayed 4 nights in Mar 2022

8/10 Good

CATRIONA

Stayed 3 nights in Mar 2022

4/10 Poor

John k

Traveled with partner
Disliked: Amenities, property conditions & facilities
this could be a very beautiful place but for some reason the maintenance being forgotten. Things are falling apart. the pool is dirty,and cold. Hot tub is not heated, as cold as the pool. The grounds are not groomed and left to be overgrown and dirty. The rooms need a complete clean up. Kitchen have no utensils, silverware, plats or glasses. Can't believe how this place has declined.
Stayed 7 nights in Mar 2022

2/10 Terrible

Chris Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrid! Lobby and main pool are nice. Room looked like a roadside motel. Rust and chipped paint everywhere. Dead bugs. Front desk people not friendly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2022