Superior Double Room Single Use, 1 Queen Bed, Balcony, Hill View | View from room
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Reviews of Palazzo Pacini

Palazzo Pacini
Via Gracco del Secco,14, Colle di Val d'Elsa, Siena

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 70 reviews" "
Rating 8 - Good. 8 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 0 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Slavko

Stayed 1 night in Sep 2023

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bedroom was small but had a lovely view from the bathroom window and balcony. Breakfast was delicious and staff were friendly. It was disappointing that the room was hot and stuffy even with air-conditioning on (temp 24.5 degrees). We opened the balcony doors which helped however let insects in. It was also disappointing for the price that parking was a few minutes walk from property.
Stayed 1 night in Sep 2023

10/10 Excellent

MANYA, valencia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing family hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, room comfort
Have to recomend
Nice place to stay - town & hotel as well. Very comfortable room, cleaning daily, tasty breakfast at romantic terrace, very kind and helpful staff. Recomend for next travellers. Convenient point for visit surrounding historical destinations
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small unique hotel. Pietro was a friendly host. The lady who served breakfast was great, eggs cooked to order and good choice from buffet. Nice terrace with super view to have breakfast on. We ate one night at the associated wine bar across the road and both food and service were brilliant.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, room comfort
Great hotel with great hospitality owners.
The hotel is located in a nice town. Room is nice with an awesome scenic view. The breakfast is good and have cook to order egg. The only downside is the air condition can be colder.
Stayed 4 nights in Aug 2022

10/10 Excellent

Piper

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! The owners were very welcoming from the beginning to the end. The room was cute, quiet, and clean. There was an excellent view from our room and the terrace. She recommended a restaurant near by which was amazing. Their breakfast was beautiful and the owners were there and explained some of the culture and surroundings.
Stayed 1 night in Jun 2022

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pietro and his lovely wife were gracious and generous hosts at this wonderful lodging. We felt as is we were guests of personal friends in this beautiful. Our most spacious and comfortable room had two large windows that opened to a wide and unforgettable views of a classic Tuscan hillside; beautiful! We highly recommend!!
Stayed 2 nights in May 2022

10/10 Excellent

Natascha

Liked: Cleanliness, room comfort
An excellent hidden treasure
Very friendly family operated hotel. The hotel keeper personally grabbed our bags our trunk and carried these swiftly into our room so fast we hardly couldn’t blink. He even went with me in the car to find a parking space. Hotel is freshly renovated in a classical fashion to keep the antique flair. Opposite of the hotel You can find the enoteca ill salotto, which is also operated by the same family and is also worthy a visit. I can absolutely recommend this hotel and its venue
Stayed 1 night in Jul 2020

10/10 Excellent

Jose, Columbia, South Carolina

Traveled with partner
Liked: Cleanliness, amenities
Excellent customer service, beautiful room and view to the mountains, tasty breakfast! Overall an amazing experience
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the property was very much involved. The staff is polite and very helpful. The cooked to order eggs were delicious. We received a free wine tasting at the owners Enoteca across the street. Our room had a balcony with a fantastic view. The only negative was the water for the shower did not get hot enough for us.
Stayed 3 nights in Feb 2020

8/10 Good

Jon

Liked: Staff & service
Disliked: Property conditions & facilities
Wonderful service. The hotel is located on an old neighborhood street with charm and style. You feel a part of the neighborhood. The room was comfortable and quite but had several issues- the toilet tank leaked, leaving a smell in the bathroom; absolutely NO hot water for showers; the floor heating system did not control well leaving the room either too hot or too cold.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Very clean, spacious and stunning views. Internet very spotty and air conditioning was down.
Stayed 2 nights in Sep 2019

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undiscovered Tuscan town makes for a relaxed stay
The owners, Pietro and Heike, are gracious and attentive hosts and their staff are wonderful. The location is very near the historic center but it's very uncrowded. We were there a week and felt like we were living in a local neighborhood, not a tourist zone. Parking is free but a bit of a hike. Breakfast was delightful with an exceptional veranda view.
Stayed 7 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Charming city that serves as a good station to explore Tuscany. The property is set in the old town, very beautiful and perched high above the rest of the city. We arrived late and had to wait a bit for someone to show up. The owner is very nice and helpful. They own a wine shop across the street. Breakfast is superb with a great Tuscan view. There are no major issues with the hotel, we just do not think it is as deserving of the high ratings it gets on here. The AC is centrally controlled, and our room was frequently very hot. We slept with the windows open, cooling things off, but faced the street and had some noise. The lights in the hallways are supposedly motion activated, but required constant manual engagement to avoid complete darkness. The room, although on the small side, was adequate. The bathroom is a bit cramped, but was fine. Parking was difficult at night, and we ended up leaving the car fairly far away one night. Staff very helpful at setting up day trip itineraries for the region.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean and spacious room. Great recommendations on what to do in the surrounding areas and best times of day to visit to avoid excessive tour groups
Stayed 1 night in Aug 2018
Response from Margherita on Aug 18, 2018
hello, thank You for reallynice feedback :) Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to returning!
What a wonderful place! The people, the hotel, the views all were simply incredible. Since coming here, we have already talked about wanting to come back and enjoy this special place again. The hotel is large enough to know you're in a hotel (as opposed to farmhouse or something like that) but intimate enough to be relaxing and peaceful.
Stayed 4 nights in Jul 2018
Response from Margehrita on Jul 31, 2018
hello, we would like to thank You for Your stay and ofcourse we are wateing for You in Palazzo Pacini:) Have a nice day best regards Margherita

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable
Perhaps the best hotel experience we have ever had. Completely outstanding. The view was breathtaking
Stayed 1 night in Jul 2018
Response from Margherita on Jul 31, 2018
Thank YOU for really nice feedback , we hope to see You again :) Best regards Margherita

10/10 Excellent

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Had an amazing stay at palazzo pacini. The owner, Piedro, was very friendly and welcoming. We felt at home right away. Breakfast was of high quality too. We will definitely be coming back!
Stayed 1 night in Jul 2018
Response from Margherita on Jul 12, 2018
hello , thank you for great feedback , it was a pleasure to host You- we hope to see You soon, best regards

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
AMAZING!!!! Pietro and Margherita run an excellent establishment. From the moment you walk in, the both of them and all of their staff make you feel right at home. Margherita is especially excellent at planning day trips, highly recommend talking to her about any ideas you have, she will be certain to give you great info on what to see or how to get there. The town is great to wander around and if you have a car, excellent for day trips. They have a delicious breakfast and Pietro’s wine shop is a gem! Our room was exactly as pictured with amazing views of the hills, we did stay in the attic, so it got a bit warm, but nonetheless our favourite stay in Italy.
Stayed 2 nights in May 2018
Response from Margherita on Jun 16, 2018
hello, we would like to thank You for a really nice feedback - we hope to have You soon as an our guest again:) Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Margherita on Jul 12, 2018
Thank You fro excellent feedback:) best regards Margherita

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
An absolutely amazing place with fantastic customer service. Loved it.
Stayed 1 night in Dec 2017
Response from Margherita on Feb 6, 2018
hello, thank You for very nice feedback, we wish to have You again as an our guest:) best regard

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Siena hotel
Beautiful and so charming; our little Villa in Siena. This was our favorite spot all over Italy. Amazing view from our window, so comfortable, delicious breakfast with specially cooked eggs and homemade yogurt, out on the balcony! Beautiful and great staff!!
Stayed 2 nights in Sep 2017
thank You very much, we hope to see You soon, best regards Margherita

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make the hotel truly part of your visit
We arrived and had a very friendly welcome which lasted throughout our stay. The room was beautiful, spotless and comfortable. Breakfast was amazing and kept us going for the day. The view from the breakfast lounge and outside area was amazing and made breakfast a memory. We felt so welcome we spent part of an evening drinking in this area (the drink was also from the owners shop across the road). We also booked another night. Our thanks to the owners who clearly love entertaining. ps we are not connected to the hotel in any way. Although marked down by visitors for not having a car park we were able to drop off the luggage and park the car nearby. The obvious advantage being that traffic noise is limited.

10/10 Excellent

John, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay in Tuscany
This is a wonderful place to stay in a beautiful town. We were in the suite which was one of the largest rooms I have ever stayed in with a bathroom that had to be seen to be believed. Parking was very easy which is not always the case in Italy!

8/10 Good

Reza Hakim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean Room
Nice clean hotel/room. However location of hotel not easily reached. Bed a little hard and TV was too small. Otherwise the breakfast spread and stay was good.

10/10 Excellent

Valter

Liked: Cleanliness, room comfort
Soggiorno eccellente
Soggiorno estremamente piacevole in Palazzo d'epoca con tutti i comfort; colazione deliziosa e abbondante. Gentilezza massima da parte del proprietario.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un superbe et authentique palace toscan tenu par de très charmantes personnes. La chambre était magnifique et vraiment confortable. Le petit déjeuner est diversifié, copieux et très bon, je vous recommande d’y passer une nuit ou plus les yeux fermés !
Stayed 1 night in Jul 2023

10/10 Excellent

Rogerio Ap

Traveled with family
Liked: Cleanliness, room comfort
O melhor hotel da viagem! Astral toscano, visual toscano, pessoas simpáticas, solícitas, felizes e amam o que fazem. Pietro e sua esposa que cuidam do hotel nos fazem sentir em casa. É como estar de férias na casa dos avós. De longe o melhor da Colle de Val D’Elsa, que é um capítulo à parte e acolhe como amigos quem por lá se hospeda. Aliás, Colle é um lugar lindíssimo e estratégico para quem visita a Toscana. Tudo perfeito!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Niels Bjerrum

Stayed 1 night in Apr 2023

10/10 Excellent

Myunghyun

Traveled with family
Liked: Cleanliness, room comfort
가족 모두를 만족시킨 숙소였습니다.
후기대로 역시 주인장 할아버지가 엄청 친절합니다. 일반 건물들 사이에 있어 밤에 도착해서 조금 해매긴했지만 보자마자 알아봐주시고 반겨주셨어요. 객실 내부도 겉으로 보기와 다르게 아주 깨끗하고 넓습니다. 가족 모두를 만족시킨 숙소였습니다.
Stayed 1 night in Feb 2023

10/10 Excellent

Rita

Stayed 1 night in Oct 2022

10/10 Excellent

patricia lilian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
La recamara del papagalo me encanto todo ambientado un tapiz bello, limpieza excelente, trato muy bueno, solo el incoveniente el estacionamiento distante.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Struttura curatissima e personale superaccogliente
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Excellent rooms but air conditioning was very weak
Nice hotel with very kind and friendly owner. The rooms were very nice, spacious with good standard and excellent bed. The downside was that the air conditioning was far too weak to give a good indoor climate. When we arrived it was 35 C outside and around 27-28 C in the room. We were offered to change to a room on the ground floor which was cooler, but it was still too warm. There was some kind of air conditioning, but too weak. Breakfast was good.
Stayed 2 nights in Aug 2022

8/10 Good

Daniel

Liked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
hotel arredato con gusto. colazione molto buona. peccato non ci sia un parcheggio adiacente e che l'hotel sia posizionato su una salita
Stayed 2 nights in Aug 2020

10/10 Excellent

ANTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and people
Excellent location, terrific breakfast (bonus: terrace with a view), owners ready to give advice on the area (bonus: their wine shop across the street). Will definitely return.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションもよく、気持ち良く過ごせます。
Stayed 2 nights in Aug 2019

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Tudo perfeito, desde a chegada. A recepcionista simpática, deu duas opções de quarto para escolhermos. Escolhemos um superior com sacada e vista para a Toscana. Café da manhã padrão. Tudo limpo. Uma enoteca em frente, comida e muito vinho. Indico e pretendo voltar. Nota 11.
Stayed 2 nights in Nov 2018
Response from Margherita on Dec 1, 2018
Grazie mille per moslo positivo comento, speriamo di rivedervi presto:) cordiali saluti e buona giornata, Margherita

8/10 Good

Carlota

Toscana
Muy buena ubicación para recorrer la Toscana, situado entre Florencia y Siena. Amplia habitación muy confortable. Todo muy limpio. El personal del hotel muy amable. Buen desayuno atendido por personal muy eficiente y cordial. WiFi deficiente.
Stayed 5 nights in Aug 2018
Response from Margherita on Sep 5, 2018
Thank You very muche , we hope to see you again :)

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt
Trevligt hotell i gamla delen av Colle di Val d'Elsa. Härlig frukostterass. Kan vara svårt att finna parkering i närheten av hotellet, särskilt för i och urlastning.
Stayed 1 night in Jul 2018
Response from margherita on Aug 18, 2018
hello, thank You for really nice feedback, we hope to see You soon, Best regards Margherita

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Margherita on Aug 23, 2018
hello, thank You for a nice feedback, we hope to see You again soon.

10/10 Excellent

Nanni, firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura bellísima . Curata nei minimi particilari
Stayed 1 night in Aug 2018
Response from Margherita on Aug 18, 2018
Grazie:)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały pobyt
Cudowne, klimatyczne miejsce. Pokój perfekcyjny, widok wspaniały.
Stayed 2 nights in Mar 2018
Response from Margherita on Jun 16, 2018
Dziekujemy za bardzo pozytywny feedbak :)

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo Pacini - einfach Outstanding!!!!
Palazzo Pacini ist eine tolle Unterkunft/ Hotel, dass von A-Z fast alle Wünsche erfüllt! Die Lage in der Altstadt, die geschmackvoll eingerichteten Zimmer, das überaus freundliche, hilfsbereite Personal, die Frühstücksterasse und das gesamte Gebäude lassen den Aufenthalt im Palzzo Pacini zu einem Erlebnis werden! Die Eigentümer und das Personal kümmern sich mit Herz und Seele um Ihre Gäste! Die Ortslage ist super um Touren in/ um Siena, dem Chianti oder Montepulciano zu organisieren. Sehr zu empfehlen und ... wir kommen sicher wieder und freuen uns schon heute auf den Palazzo!
Stayed 4 nights in May 2018
Response from Margherita on Jun 16, 2018
hello, thank You for a really amazing feedback, we hope to see You soon at Palazzo , have a nice day, Margherita

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfetto
camere molto curate e servizio accurato, abbiamo passato 3 notti con i nostri due bambini e ci siamo trovati molto bene, ottima vista sulle colline se si ha una camera esterna. di notte silenzio assoluto. bellissimo poter fare colazione in veranda! il personale è molto gentile e disponibile. Ottimo come punto di partenza per visite in zona.
Response from Margherita on Jun 18, 2018
Grazie mille per la molto positivo feedback, speriamo di vedervi presto:) buona giornata e buon weekend,

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 10!!!
O Lugar é fantástico!!! Nos sentimos transportados no tempo, experenciando a vida em uma cidade medieval. O atendimento foi ótimo, o senhor Pietro e o pessoal da cozinha foi muito atencioso e nos atenderam muito bom. O café da manhã é sensacional, com vista para as colinas. Enfim, valeu muito a pena, nota 10!
Response from Margherita on Apr 30, 2018
Muchas Grazias:)