Breakfast and dinner served, local cuisine
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Reviews of Hotel Ristorante I Castelli

4 out of 5
Hotel Ristorante I Castelli
Corso Torino 14/1, Alba, CN

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 316 reviews" "
Rating 8 - Good. 141 out of 316 reviews" "
Rating 6 - Okay. 23 out of 316 reviews" "
Rating 4 - Poor. 2 out of 316 reviews" "
Rating 2 - Terrible. 0 out of 316 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Convenient
Stayed 6 nights in Oct 2023
Response from The management on Nov 6, 2023
Dear Paulwe thank you for your nice rewiew, and we are glad you liked your staying in our hotelBest regards

6/10 Okay

Roberta

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Fabrizio on Nov 15, 2023
Grazie sig.ra RobertaBuona giornata

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Fairly close to town. They co trol the room temp. I don’t like that. They claim it is global warming. Just another scam to keep costs down
Stayed 3 nights in Oct 2023
Response from fabrizio on Nov 15, 2023
Tank you mister robBest regards

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Alba and the truffle festival!
Stayed 1 night in Oct 2023
Response from fabrizio on Nov 15, 2023
Thank you miss JenniferBest regards

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from fabrizio on Sep 3, 2023
Thank you mister BruceBest regards

8/10 Good

Nancy B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think the property had a great location. The staff was very nice and helpful. The rooms could use an upgrade but the rest of the facility was very nice.
Stayed 5 nights in Jul 2023
Response from The management on Jul 24, 2023
Dear Nancywe thank you and we are pleased that you enjoyed your staying at out hotel.Best regards

8/10 Good

Morten

Stayed 2 nights in Jul 2023
Response from fabrizio on Sep 3, 2023
Thank you mister MortenBest regards

10/10 Excellent

Rocco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jul 2023
Response from La Direzione on Jul 15, 2023
Gentilissimo Roccola ringraziamo per la bella recensione; ci fa piacere che abbia apprezzato il soggiorno presso il nostro hotel.Cordiali Saluti

10/10 Excellent

Georges

Stayed 3 nights in Jun 2023
Response from fabrizio on Jun 20, 2023
merci beaucoup monsieur GeorgesMeilleures salutations

10/10 Excellent

Romain

Stayed 2 nights in Jun 2023
Response from fabrizio on Jun 20, 2023
Merci beaucoup monsieur RomainMeilleures salutations

10/10 Excellent

Tommy

Stayed 7 nights in May 2023
Response from fabrizio on May 24, 2023
Thank you mister TommyBest regards

8/10 Good

Pascal

Stayed 1 night in Apr 2023
Response from The Management on Apr 15, 2023
Dear Guestwe thank you for your review.Best regards

6/10 Okay

Soyoung

Stayed 1 night in Apr 2023
Response from The Management on Apr 15, 2023
Dear Guestwe thank you for your review.Best regards

8/10 Good

Al

Stayed 4 nights in Feb 2023
Response from fabrizio on Mar 25, 2023
THANK YOU MR. HIND extensionBest regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from The Management on Mar 4, 2023
Dear Guestwe thank you for your nice review.We are happy to know that you enjoyed your stating, and hope to see you again soonBest regards

8/10 Good

Domenico

Stayed 2 nights in Feb 2023
Response from La Direzione on Mar 2, 2023
Gentilissimo Signor Domenico,La ringraziamo per la bella valutazione e siamo lieti che abbia apprezzato il soggiorno nel nostro hotel.Cordiali saluti

10/10 Excellent

Pascal

Stayed 1 night in Feb 2023
Response from fabrizio on Mar 1, 2023
Merci beaucoup monsieur PascalMeilleures salutations

10/10 Excellent

Ivo

Stayed 2 nights in Feb 2023
Response from La Direzione on Feb 7, 2023
Gentilissimo Ivo,La ringraziamo per la bella valutazione e siamo lieti che abbia apprezzato il suo soggiorno nel nostro hotel.Speriamo di rivederla prestoCordiali saluti

10/10 Excellent

Stefano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from La Direzione on Dec 15, 2022
Gentilissimo StefanoLa ringraziamo per la sua valutazione positiva, e siamo lieti che abbia apprezzato il suo soggiorno presso il nostro HotelCordiali saluti

10/10 Excellent

Bruno

Stayed 2 nights in Nov 2022
Response from La Direzione on Dec 5, 2022
Gentilissimo Signor Brunola ringraziamo per la bella recensione e siamo lieti che abbia gradito il soggiorno nel nostro hotel.Cordiali saluti

6/10 Okay

frederico, petrolina

Traveled with family
Disliked: Staff & service, amenities
The hotel staff was not good, it was hot days, they were controlling the air conditioner from the reception, I had to call several times to low the temperature, because every time I put low they put up
Response from fabrizio on Nov 5, 2022
Mr. Frederic, I'm sorry for the opinion, negative for us, not to please the guests is a problem for meSincerelyfabriziof

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service
Excellent hotel at very convenient location to the center of Alba.
Stayed 2 nights in Oct 2022
Response from The Management on Oct 17, 2022
Dear Eduardothank you for your kind review.We are happy that you liked your staying in our Hotel and hope to see you soon againBest regards

10/10 Excellent

Fernando Raul

Stayed 1 night in Oct 2022
Response from The Management on Oct 17, 2022
Dear Fernando,thank you for your kind review.We are happy that you liked your staying in our Hotel and hope to see you soon againBest regards

10/10 Excellent

Fedor

Stayed 4 nights in Oct 2022
Response from The Management on Oct 17, 2022
Dear Fedorthank you for your kind review.We are happy that you liked your staying in our Hotel and hope to see you again in Alba next year!Best regards

10/10 Excellent

jennifer

Stayed 1 night in Aug 2022
Response from fabrizio on Sep 4, 2022
Thank you miss jenniferBest regards

10/10 Excellent

Jesse

Stayed 7 nights in Jul 2022
Response from Monica on Aug 2, 2022
Thank you very much!! we are very happy :) Best regards Monica

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, a short walk to the city center. Nice hotel with a great room. The room was big and spacious and with a huge bed. Easy to access with a car, and with free parking in the basement, that was excellent. The breakfast was mostly sweets and cakes.
Stayed 1 night in Jul 2022
Response from fabrizio on Jul 21, 2022
Thank you !!!!!!!!!!!!!!!

8/10 Good

Masayoshi

Stayed 1 night in Jun 2022
Response from monica on Jul 3, 2022
Thank you very much!

10/10 Excellent

Sirpa

Stayed 1 night in Jun 2022
Response from fabrizio on Jun 11, 2022
Grazie 1000 sig. Sirpa I migliori saluti

8/10 Good

Annemette Vig

Stayed 1 night in Jun 2022
Response from fabrizio on Jun 11, 2022
Grazie mille sig.ra Annemette I migliori saluti fabrizio

10/10 Excellent

Niclas

Stayed 1 night in Jun 2022
Response from fabrizio on Jun 11, 2022
grazie 1000 sig.Niclas I migliori saluti

8/10 Good

Barbara

Stayed 3 nights in Jun 2022
Response from fabrizio on Jun 6, 2022
Grazie mille sig.ra Barbara

10/10 Excellent

Donizete

Liked: Cleanliness, staff & service, property conditions & facilities
Congratulations to everyone, really Nice!!!
Stayed 2 nights in May 2022
Response from FABRIZIO on May 10, 2022
THANK YOU SO MUCH, ALSO ON BEHALF OF ALL THE STAFF BEST REGARDS

8/10 Good

Paolo

Stayed 3 nights in Apr 2022
Response from La Direzione on Apr 26, 2022
Gentilissimo Paolo la ringraziamo per la sua recensione e siamo lieti che abbia apprezzato il soggiorno nel nostro hotel. Cordiali saluti

8/10 Good

marcio

Stayed 3 nights in Apr 2022
Response from fabrizio on Apr 19, 2022
Muchas gracias sig.Marcios salut

8/10 Good

Giuseppe

Stayed 1 night in Feb 2022
Response from fabrizio on Apr 6, 2022
Sig. Giuseppe,Vi ringrazio a nome di tutto lo Staff per il bel punteggio assegnato.Cordiali saluti fabrizio

8/10 Good

Lennart

Stayed 1 night in Mar 2022
Response from The Management on Apr 3, 2022
Dear Mr Lennart, we thank you for your kind review. We hope to see you again soon in Alba Best regards

10/10 Excellent

Peter

Stayed 1 night in Mar 2022
Response from The Reception on Mar 30, 2022
Dear Peter we thank you for your nice review and we are happy to know that you enjoyed your staying in our Hotel. Best regards

10/10 Excellent

philippe

Stayed 4 nights in Mar 2022
Response from fabrizio on Mar 29, 2022
Tres merci monsieur Philippe Meilleures salutation

10/10 Excellent

Hans

Stayed 2 nights in Mar 2022
Response from Cristina - Recepetion on Mar 29, 2022
Dear Hans we thank you for your kind review and we are happy to know that your staying in our hotel was pleasant Best regards

10/10 Excellent

CRISTIANO

Stayed 4 nights in Mar 2022
Response from Cristina - Reception on Mar 29, 2022
Gentilissimo Cristiano la ringraziamo per la bella recensione; ci fa molto piacere che abbia apprezzato il soggiorno nel nostro hotel Cordiali saluti

8/10 Good

Dino

Stayed 1 night in Feb 2022
Response from Cristina - Reception on Feb 23, 2022
Gentilissimo Signor Dino La ringraziamo per la bella recensione e siamo lieti che abbia apprezzato il soggiorno nel nostro Hotel Cordiali saluti

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2021
Response from monica on Jan 5, 2022
Buonasera Daniel, grazie per la recensione! ci auguriamo che torni ancora a trovarci. Buona serata Monica

10/10 Excellent

Pierre

Stayed 7 nights in Dec 2021
Response from monica on Jan 4, 2022
Buonasera Sig. Pierre, grazie tante! siamo felici che sia stato bene e speriamo di rivederla presto. Cordiali Saluti Monica

10/10 Excellent

Gregoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alba la Belle
Séjour fantastique dans cet hotel top classe, en plus embelli par un superbe temps, merci Alba
Stayed 2 nights in Dec 2021
Response from La Direction on Dec 6, 2021
Bonjour Monsieur Gregoire, nous vous remercions et nous sommes heureux que vous ayez apprecié votre séjour à Alba et les services de notre hotel Au revoir à la prochaine fois!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms are very clean and comfortable, will stay again.
Stayed 2 nights in Nov 2021
Response from fabrizio on Nov 23, 2021
Thanks a lot See you soon fabrizio c.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Cristina - Reception on Nov 2, 2021
Dear Guest we thank you for your kind review and we are happy that you enjoyed your staying Best regards

8/10 Good

Nathalie

Stayed 1 night in Oct 2021
Response from Fabrizio on Oct 26, 2021
Merci beaucoup madame nathalie

8/10 Good

Hansueli

Stayed 4 nights in Oct 2021
Response from fabrizio on Oct 26, 2021
thank you mrs. Hansrueli

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to downtown, rooms had a nice view.
Stayed 3 nights in Sep 2021
Response from fabrizio on Oct 16, 2021
Mr. Richard, thank you very much for the wonderful review. Best regards