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ホテル パナ パラダイスの口コミ

3 out of 5
ホテル パナ パラダイス
Fatehabad Road, Taj nagari crossing near Mughal She, Agra, Uttar Pradesh

口コミ

6.0
評価 10 - 36 件の口コミ中 5 件が非常に良い" "
評価 8 - 36 件の口コミ中 11 件が良い" "
評価 6 - 36 件の口コミ中 6 件が普通" "
評価 4 - 36 件の口コミ中 7 件が不満" "
評価 2 - 36 件の口コミ中 7 件が非常に不満" "

6.4/10

清潔度

6.0/10

スタッフとサービス

6.0/10

設備とサービス

6.0/10

施設のコンディションと設備

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well balance, Cheap tariff cheap service.
Employees are not so much trained. In bath room, no soap no paper.

6/10 (普通)

宿泊されたお客様

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The look of the hotel is totally misleading. We booked the royal room and on our arrival we had to wait more than a hour because they had not got the room ready. In the evening there were bad smiles coming through our A/c and bathroom. The staff was wonderful. And the breakfast was excellent. The man who brought us our breakfast went out of his way to greet us every morning with a rose and flower petals on out table... the look of the royal room was not that great... cleanliness could be better.
2019 年 10 月に 4 泊滞在
Sushil Dubeyからの返信 (投稿日 : 2019 年 11 月 12 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Agra! Regards, Sushil Dubey 7618481055

2/10 (非常に不満)

amrita、san francisco

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty room dirty sheets dirty drapes dirty surro
Rooms stinks like smoke dirty sheets drapes dirty surroundings did not use this facility immediately checked out want full refund from Expedia please refund whole amount asap thanks
2018 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Kelly Family、Yorkshire

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Booked as budget for location.
Staff trying to be helpful but not yet up to level of communication required for western guests. Had to call waiter from kitchen to order room service as unable to order via phone due to limited levels of English. Needs more work to bring cleanliness up to acceptable levels. Very noisy hotel due to wedding guests, staff made no efforts whatsoever to control noise and guests running through the hotel and shouting up until very 4 am

10/10 (非常に良い)

Ralf、Latvia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice clean hotel
Breakfest was good, location is good because is not so noizy

4/10 (不満)

Scott、Gold Coast

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wasn't a good stay
Wasn't school stay, sheets and pillows were dirty, front desk staff was not helpful and the TV on reception was on during the night and kept us awake.

6/10 (普通)

Scott、Australia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
WAS NOT A GOOD PLACE TO STAY DUE TO THE STAFF
this wasn't a good stay for us for the following reasons , we had a room that was about 20m from the dining area and reception; 1) Blood stain on pillow, dirty sheets - took it to reception they fixed this 2) Played music loud from the TV all night which kept us awake 3) Asked reception for help to book train tickets and they sent us around the corner to a supposed travel agent which we could not find. (all other hotels we stayed in did book the tickets for us and offered help with other travel arrangements).

2/10 (非常に不満)

Tommy、Agra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tommy in agra
I didn't really like this hotel as there was no Aircon working no windows in my room dark and gloomy the pilows werent comfortable there wasn't any hot water. I didn't bother trying the food. there is a good view of the taj from the roof but that's about it. very noisy and dirty outside. There are better places one could of stayed for one night. but hey you live and learn.

6/10 (普通)

Maksim、Minsk

気になった点 : スタッフとサービス
Be careful, unfriendly stuff.
Our train to Agra was late so we check-in at night 1:30 am or something like that. Hotel stuff were quite unfriedly that we bother them at night even after we show, that the booking was paid in full so it tooks a lot of time to check-in. Room 216 was not ready - there were no linen and we should go and ask for theme instead of getting some rest after 7 hours in a road trip. Actually we realized that if our train wasn't late there probably weren't such negative experience and problems, though i discribed my experience to warn all hotel.com users.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful customer service Uninformed & unprofessional

8/10 (良い)

Arvind、Kalyan West

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and value for money.
Stay was comfortable. Hotel staff is courteous. Overall good value for money.

8/10 (良い)

Chandan

良かった点 : スタッフとサービス、客室の快適度
Nice location and value of money.
Location is nice I stayed there because of price. Value of money is good for accommodation but restaurant is very expensive, staff is nice and helpful. Rooms are comfortable but hotel needs to pay attention on cleanliness. I'll recommend this property. Thanks

6/10 (普通)

ไอยรา、ชลบุรี ประเทศไทย

ห้องพักกว้างขวางดี
ไม่ไกลจากทัชมาฮาล ห้องพักกว้างและสะอาดพอใช้

6/10 (普通)

Deepak、D.Dun

良かった点 : 客室の快適度
Close to Hawa Mahal; a calm serene atmosphere
A nice place with helpful staff. However, Choice & quality of food is a quite disappointing.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Budget hotel good for one nights stay
Pleasant courteous service, breakfast included, close to the road, good and clean room. Ok amenities, some parking available.

2/10 (非常に不満)

DJ、Agra, India

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Near Taj Mahal but do not stay here!!!!
The hotel was extremely dirty and in a bad section of town, not that there are really any good sections though. The people at the hotel did not speak any English and were not willing to help us when asked. There was no hot water, the room had such a bad smell that we had to the leave the door open to at least get a cross breeze.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
largely worth the price
we enjoyed the friendly helpful staff very much. The hotel, room and bath room are clean. the rooms are not very big but comfortable. The food was served in the nice restaurant and was nice and tasty. the service professional The location is near to thatj mahal. if you want you can walk in 20 minutes to this building. The accommodation is really more than worth it the price.

8/10 (良い)

Rohit Dubey、Nagpur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic service
It was very good stay and the staff is very very good and very very help full with anything you need. service is fast.

10/10 (非常に良い)

P P BHARDWAJ、JAIPUR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
OVER ALL AMBIANCE WAS GOOD
QUITE ENJOYABLE AFTER BUSINESS HRS

8/10 (良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

P P BHARDWAJ、HYDERABAD

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
EXCELLENT SERVICE , HOTEL STAFF VERY CO-OPERATIVE
OVER ALL NICE EXPERIENCE, LOVE TO STAY IN FUTURE.

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス

4/10 (不満)

venus、melbourne

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Hot Water
Overall I was disappointed with this hotel - I stayed two nights and there was no hot water the entire time. The rooms weren't very clean and the location left much to be desired. Despite what the website states, they did not provide pickup from the station as requested.

2/10 (非常に不満)

Asif、Pune

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay away from this one !
I checked in on 23rd Dec 11 pm with my family all excited on the prospect of seeing the Taj Mahal .. ... and the in-house restaurant was already closed. We had to move out about 1 km. to get some food. The hotel lacks enough parking space and cars have to be parked in front of the adjoining shops. The watchman was sleeping already :( The room is small compared to the other hotels in the same rate category per night range. The telecom was not working ...I had to go over to the reception for every small thing. I woke up in the morning at 9 am and to my utter disappointment found very luke warm water coming out of the "Hot" tap .. I waited on request of the hotel staff for the hot water but it was only growing cooler. I went out again to the reception to complain about the same and a hotel staff was sent across to the room to "inspect". He declared that the water was "hot" and that all of the other rooms were getting the same water and no one was complaining.! I did not bother to check with the other tenants as I had to check out soon. I called up Expedia customer care and the person called up the hotel and were given the same excuse that no body else was complaining. They apologized about the non functional intercom - but did nothing to fix it. It was freezing cold ((6 - 7 degrees CI and requested them for two hot buckets so that my children could be bathed. They obliged. The water had turned even colder in the hot tap now. I skipped my bath and checked out at 11.am.

6/10 (普通)

GEETHU、RAJAHMUNDRY

気になった点 : 施設のコンディションと設備
AVERAGE TO GOOD
THEY R THE BASIC HOTEL WITH LIMITED FACILITIES OF RESTAURANT AS THERE ARE OTHER NEARBY FOOD OUTLETS

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
fraud hotel, they shift guest to other hotel
i book this hotel from expedia, at the time of check inn, first they said we dont have any booking from expedia, bla bla. after some time they shift us other hotel which was budget property, i wish to claim refund from this hotel, and please not book in future

8/10 (良い)

AL、USA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great overall
Very nice

8/10 (良い)

Kevin、Agra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Food is good
The standard room is big and clean. And the mutton biryani is delicious

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic Hotel, good value for money !!!
Our stay at Panna Paradise was a memorable one, as we stayed with our family. Excellent hotel, clean rooms, good service and caring staff. We checked in late night (early morning) as our flight from new jersey landed late night and we took a cab and headed to Agra. The only difficulty we faced was to find the hotel as it was hidden somewhere close to well known hotels in Agra. As we were checking out after 7 hours of our stay, we were shocked to know that TAJ was closed that day (Friday). The owner of the hotel offered us COMPLIMENTRY stay for one night so that we could see the TAJ early next morning. Hats off to the hospitality at Hotel Panna Paradise.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel ambiance is funtastics and service is very g
Hotel ambiance is funtastics and service is very good. Also, very near to all the points.

10/10 (非常に良い)

Ashish、Punjab, India

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great rooms for the price.
The room ambience is good. Breakfast buffet items do need some additions like fruit juice , fruit salad etc.

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、客室の快適度
Stay experience could be better
Its a small hotel but with attentive and alert staff. Corridors are absolutely clean to give you good feeling when you enter hotel however entrance of the hotel is disappointing. Rooms sizes are smaller. However would like to notify that when I was checking in I was given standard room instead of Deluxe which I actually booked through Hotels.com however since am from hotel industry i emphasised my need to have room for which I had paid for. Then reception guy was good enough to show me other rooms which were available at that time. He upgraded us to their suite which had some problems in washroom, but we accepted as we need space for our young child. YES their breakfast was monotnous same on both days. Staff at restaurant looks alert but do not provide good food. There should be change in buffet everyday. It was on road near by Kalakriti and Taj east gate. A guy standing in hotel lobby recommended a Leatherite India shop which was great theif and tourist place. Dont try that.

4/10 (不満)

Sunil、New Delhi, Delhi, India

気になった点 : スタッフとサービス
Disappointing Hotel
only for the first timers the hotel is good... not worth goin back for more...

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
Hotel not recommended
1. Staff: Horrible 2. Room: OK 3. Food: Horrible Hotel not recommended.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
hotel in Agra
The hotel was ok and very close from the Taj Mahal. They had problems with the wifi but they fix it after a while. Overall it is ok for the cost.